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Best Western Plus City Centre/Centre-Ville

3.5 star property

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Photo gallery for Best Western Plus City Centre/Centre-Ville

Indoor pool
Lobby
Exterior
Business Room, 2 Queen Beds, Non Smoking | Premium bedding, memory foam beds, in-room safe, desk
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
330, de la Couronne street, Québec City, QC, G1K6E6
  • Place, Quebec City Convention Center
    ‪12 min walk‬
  • Place, Quebec City Town Hall
    ‪18 min walk‬
  • Place, Château Frontenac
    ‪4 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe King Room

Premium bedding, memory foam beds, in-room safe, desk

Deluxe King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed) | Premium bedding, memory foam beds, in-room safe, desk

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

8.2 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking | Premium bedding, memory foam beds, in-room safe, desk

Business Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(44 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room) | Premium bedding, memory foam beds, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

9.0 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(78 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, in-room safe, desk

Business Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Larger Room, Executive Room, Bathrobe, Shower Only

  • Sleeps 2

Business King Room

  • Sleeps 2

View all photos for Traditional Two Queen Room

Eco-friendly toiletries, hair dryer, towels

Traditional Two Queen Room

  • Sleeps 4

Business Two Queen Room

  • Sleeps 4

Traditional King Room

  • Sleeps 2

Business Two Queen Room with Sofa Bed

  • Sleeps 6

About the neighborhood

Québec City

Located in Saint-Roch, Best Western Plus City Centre/Centre-Ville is within a mile (2 km) of popular sights such as Parliament Building and Battlefields Park. This 176-room, 3.5-star hotel has a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Quebec City Convention Center - 12 min walk - 0.7 miles
  • Parliament Building - 15 min walk - 0.8 miles
  • Citadel of Quebec - 18 min walk - 1.0 mile
  • Quebec City Town Hall - 18 min walk - 1.0 mile
  • Château Frontenac - 4 min drive - 1.2 miles

Getting around

  • Quebec Palace Station - 13 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 20 min drive

Restaurants

  • ‪L'ANTI Bar & Spectacles - ‬3 min walk
  • ‪Noctem Artisans Brasseurs - ‬4 min walk
  • ‪Le Bureau de Poste - ‬3 min walk
  • ‪Chez Gaston - ‬2 min walk
  • ‪La Galette Libanaise - ‬4 min walk

About this property

Best Western Plus City Centre/Centre-Ville

Guests of Best Western Plus City Centre/Centre-Ville have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for CAD 32 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this golf hotel include a business center, express check-out, and a vending machine.
Guests can expect 40-inch flat-screen TVs with cable channels and pay movies. Memory foam beds sport premium bedding and bathrooms offer hair dryers and free toiletries. IPod docks, refrigerators, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CAD 32 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 17 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Restaurants on site

  • NouVo Cuisine & Mixologie

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation, per day (maximum CAD 100 per stay)
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 17 to 25 per person
  • Covered self parking fee: CAD 32 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per day (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number 2026-11-30, 020952

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western City Plus
Best Western Plus City
Best Western Plus City Centre/Centre-Ville
Best Western Plus City Centre/Centre-Ville Hotel
Best Western Plus City Centre/Centre-Ville Hotel Quebec
Best Western Plus City Centre/Centre-Ville Quebec
Best Western Plus City Centre/Centre-Ville Hotel Quebec City
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec City
Best Western Quebec City
Quebec City Best Western
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec
Best Western Plus City Centre/Centre Ville

Frequently asked questions

What is there to do near Best Western Plus City Centre/Centre-Ville?

This hotel is situated in Saint-Roch, just steps from Church of St. Roch, and within a 10-minute walk of Le Lieu and Marina Saint-Roch. You'll also find Château Frontenac and Quebec City Town Hall within a short drive.

Is parking available on site at Best Western Plus City Centre/Centre-Ville?

Yes, secured parking is offered for CAD 32 per night with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.

Does Best Western Plus City Centre/Centre-Ville include a casino at the property?

No, Best Western Plus City Centre/Centre-Ville doesn't have a casino.

Is there an indoor pool at Best Western Plus City Centre/Centre-Ville?

Yes, this hotel has an indoor pool. Guests have pool access between 7 AM and 10:00 PM.

Is Best Western Plus City Centre/Centre-Ville a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Best Western Plus City Centre/Centre-Ville?

No, this hotel doesn't have a spa tub.

Does Best Western Plus City Centre/Centre-Ville have a restaurant with a breakfast menu?

Yes, Best Western Plus City Centre/Centre-Ville serves a full breakfast for a surcharge each morning at NouVo Cuisine & Mixologie.

Does Best Western Plus City Centre/Centre-Ville allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Plus City Centre/Centre-Ville for a fee of CAD 25 per accommodation, per day.

Does Best Western Plus City Centre/Centre-Ville have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Best Western Plus City Centre/Centre-Ville?

The closest major airport to Best Western Plus City Centre/Centre-Ville is Quebec City Jean Lesage Intl. Airport (YQB), which is 8.8 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Best Western Plus City Centre/Centre-Ville?

No, at Best Western Plus City Centre/Centre-Ville, there aren't any guestrooms that list a balcony.

Best Western Plus City Centre/Centre-Ville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 885 out of 1681 reviews
Rating 8 - Good. 500 out of 1681 reviews
Rating 6 - Okay. 172 out of 1681 reviews
Rating 4 - Poor. 63 out of 1681 reviews
Rating 2 - Terrible. 61 out of 1681 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos A

Stayed 1 night in Nov 2025

10/10 Excellent

luisa fernanda gaitan

Liked: Cleanliness, amenities, property conditions & facilities
Great service and staff. Great location it includes parking. Nice pool
Stayed 4 nights in Nov 2025

6/10 Okay

Olga

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The service at the hotel was absolutely disgusting; several items in the room were broken. The toilet constantly leaked; the shower curtain was torn; and when I removed the pillows, I discovered a piece of the upholstery had been torn from the bed. Best Western hotels are usually older, but they keep things clean; this one was an unpleasant surprise.
Stayed 4 nights in Nov 2025

4/10 Poor

Marie-Helene

Stayed 2 nights in Nov 2025

10/10 Excellent

Marc

Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Stayed 1 night in Nov 2025

10/10 Excellent

lothaire

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

véronique

Liked: Cleanliness, staff & service, amenities
very good
Stayed 2 nights in Nov 2025

10/10 Excellent

melinda

Stayed 1 night in Nov 2025

10/10 Excellent

Rushaun

Stayed 1 night in Nov 2025

10/10 Excellent

Erica

Stayed 2 nights in Nov 2025

10/10 Excellent

Harpreet

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
room was amazing
Stayed 1 night in Nov 2025

8/10 Good

Peggy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities
Immaculately clean room. Shower was very good, super comfortable bed and pillows. Easy check in and check out.
Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Clean friendly staff great on-site restaurants
Stayed 2 nights in Nov 2025

10/10 Excellent

Harpreet

Stayed 1 night in Nov 2025

10/10 Excellent

Raphaël

Stayed 1 night in Oct 2025

10/10 Excellent

Rano

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and supportive staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Julia

Stayed 1 night in Nov 2025

10/10 Excellent

Souphalack

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good dtay
Stayed 1 night in Nov 2025

10/10 Excellent

Simon

Stayed 1 night in Nov 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and lovely staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025