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Best Western Plus City Centre/Centre-Ville

3.5 star property
Hotel with an indoor pool, near Parliament Building

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Photo gallery for Best Western Plus City Centre/Centre-Ville

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room) | Premium bedding, memory foam beds, in-room safe, desk
Lobby
Business center
Indoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Pool

Explore the area

View in a map
330, de la Couronne street, Québec City, QC, G1K6E6
  • Place, Quebec City Town Hall
    ‪18 min walk‬
  • Place, Citadel of Quebec
    ‪20 min walk‬
  • Place, Château Frontenac
    ‪3 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed) | Premium bedding, memory foam beds, in-room safe, desk

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking | Premium bedding, memory foam beds, in-room safe, desk

Business Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room) | Premium bedding, memory foam beds, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(67 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, in-room safe, desk

Business Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Québec City

Located in Saint-Roch, Best Western Plus City Centre/Centre-Ville is within a mile (2 km) of popular sights such as Parliament Building and Battlefields Park. This 177-room hotel welcomes guests with conveniences like a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Parliament Building - 15 min walk - 0.8 miles
  • Quebec City Town Hall - 18 min walk - 1.0 mile
  • Citadel of Quebec - 20 min walk - 1.1 miles
  • Château Frontenac - 3 min drive - 1.2 miles
  • Quebec Cruise Terminal - 3 min drive - 1.4 miles

Getting around

  • Quebec Palace Station - 12 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 21 min drive

Restaurants

  • ‪Noctem Artisans Brasseurs - ‬3 min walk
  • ‪L'ANTI Bar & Spectacles - ‬4 min walk
  • ‪Le Bureau de Poste - ‬3 min walk
  • ‪Chez Gaston - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Best Western Plus City Centre/Centre-Ville

Hotel with an indoor pool, near Parliament Building
Guests of Best Western Plus City Centre/Centre-Ville have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for CAD 32 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this golf hotel include a business center, a computer station, and express check-out.
Guests can expect 40-inch flat-screen TVs with cable channels and pay movies. Memory foam beds sport premium bedding and bathrooms offer hair dryers and free toiletries. IPod docks, refrigerators, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (CAD 32 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 17 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Restaurants on site

  • NouVo Cuisine & Mixologie

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation, per day (maximum CAD 90 per stay)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 17 to 25 per person
  • Uncovered self parking fee: CAD 32 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number 2023-11-30, 020952

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western City Plus
Best Western Plus City
Best Western Plus City Centre/Centre-Ville
Best Western Plus City Centre/Centre-Ville Hotel
Best Western Plus City Centre/Centre-Ville Hotel Quebec
Best Western Plus City Centre/Centre-Ville Quebec
Best Western Plus City Centre/Centre-Ville Hotel Quebec City
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec City
Best Western Quebec City
Quebec City Best Western
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec
Best Western Plus City Centre/Centre Ville

Frequently asked questions

What is there to do near Best Western Plus City Centre/Centre-Ville?

This hotel is situated in Saint-Roch within a short 17-minute walk of Grande Allée and also 13 minutes on foot from Grand Theatre of Quebec. You'll also find Quebec Cruise Terminal and Château Frontenac within a short drive.

Is there parking available at Best Western Plus City Centre/Centre-Ville?

Yes, secured parking is offered for CAD 32 per night with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.

Does Best Western Plus City Centre/Centre-Ville include a casino at the property?

No, Best Western Plus City Centre/Centre-Ville doesn't have a casino.

Is there an indoor pool at Best Western Plus City Centre/Centre-Ville?

Yes, this hotel has an indoor pool. Guests have pool access between 7 AM and 10:00 PM.

What amenities will couples enjoy at Best Western Plus City Centre/Centre-Ville?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Best Western Plus City Centre/Centre-Ville?

No, there isn't a spa tub at this hotel.

Does Best Western Plus City Centre/Centre-Ville have a restaurant with a breakfast menu?

Yes, Best Western Plus City Centre/Centre-Ville serves a full breakfast for a surcharge each morning at NouVo Cuisine & Mixologie.

Does Best Western Plus City Centre/Centre-Ville allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Plus City Centre/Centre-Ville for a fee of CAD 25 per accommodation, per day. The property also provides food and water bowls.

Does Best Western Plus City Centre/Centre-Ville have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Best Western Plus City Centre/Centre-Ville?

The closest major airport to Best Western Plus City Centre/Centre-Ville is Quebec City Jean Lesage Intl. Airport (YQB), which is 11.4 mi away (21 minutes by car).

Can I book a room with a balcony at Best Western Plus City Centre/Centre-Ville?

No, there aren't any guestrooms with balconies at Best Western Plus City Centre/Centre-Ville.

Best Western Plus City Centre/Centre-Ville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 821 out of 1587 reviews
Rating 8 - Good. 480 out of 1587 reviews
Rating 6 - Okay. 166 out of 1587 reviews
Rating 4 - Poor. 68 out of 1587 reviews
Rating 2 - Terrible. 52 out of 1587 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best western is always my pick. Great location as usual. Except we are next to the service elevator and its noisy
Stayed 2 nights in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Kali

Liked: Cleanliness, staff & service
Everything was great except the construction noise that ruined our stay. We had one night in Quebec so we went to bed late and we’re hoping to sleep in but the construction noise was awful at 6 a.m
Stayed 1 night in Jul 2025

4/10 Poor

Vanessa

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
We checked in at your hotel at 4:30 PM, and upon arrival, we found our room extremely hot, while the outside temperature was around 35°C. Despite our attempts to adjust the thermostat, the room remained uncomfortably warm. We contacted the front desk at 5:30 PM, and were told maintenance would be notified. After heading to the pool for some time and returning, we found the room still hot. We followed up again with the front desk and were told maintenance had been called, but no one had reached out to us with any update. Later that evening, we returned to the room around 11 PM, only to find the AC still not working properly and the temperature still at 25.2°C. At that point, we were offered a fan or to change rooms. Given the exhausting day we had — after a long drive and with a child and an elderly family member — we had no choice but to gather all our belongings and move to another room late at night. What added to our frustration was that the room was clearly not inspected for comfort before check-in, and there was a lack of proactive communication or follow-up from staff regarding the issue. However, we do want to acknowledge the kindness of one staff member who helped us move our luggage during the room transfer. We hope you take this feedback seriously, as guest comfort and communication are essential, especially when traveling with vulnerable family members.
Stayed 1 night in Jul 2025

6/10 Okay

AnnaMaria

Traveled with family
Liked: Property conditions & facilities
Did not like neighborhood of hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

parth

Liked: Cleanliness, staff & service, property conditions & facilities
Great property decently priced, would come back to stay again
Stayed 2 nights in Jul 2025

6/10 Okay

Bruna

Traveled with family
Liked: Staff & service, amenities
Hotel was good but surrounding area was sleezy, dirty, many homeless and tent cities. Did not feel safe to walk around. Why did no one comment on this,? Disappointed.
Stayed 2 nights in Jul 2025

8/10 Good

Alena, Brampton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stop in Moncton.
Stayed 2 nights in Jul 2025

8/10 Good

Ekoko

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! But there is no microwave, If you are travelling with kids trying to warm up food Service was great!
Stayed 4 nights in Jul 2025

8/10 Good

Francois

Stayed 1 night in Jul 2025

10/10 Excellent

Jessica, Arcadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not too bad I will go again bedding is good
Stayed 1 night in Jul 2025

10/10 Excellent

Holli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

XIAOJUN

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Amenities
The staffs are very friendly, the only area that I don’t like is the way of how to find the parking lot, it took me so long to drive around to find the parking entrance, the one way street made it even harder for a new comer. Luckily, I asked for help from one of the receptionist, Anna to go with me and finally find the entrance to the parking lot. I think, it would be more helpful if there is one map with guidance by using arrows.
Stayed 1 night in Jul 2025

8/10 Good

SUZY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and generally clean. We did smell wet dog in the room which was kind of unfortunate but it IS a pet friendly hotel. Maybe staff can spray a room a dog previously stayed in.
Stayed 1 night in Jul 2025

10/10 Excellent

MERV

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Alexandru

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; it also had EV charging in the parking lot. The room had a slight smell, but aside from that, everything else was great.
Stayed 1 night in Jul 2025

8/10 Good

Noah

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Nice hotel and pool at a reasonable price but the hotel room (perhaps the carpet) smelled like feet the whole time. Kinda got used to it but noticed the smell every time I entered the hotel room. The library across the street is amazing and there are great restaurants close by and the location is pretty walkable to the old city and train station.
Stayed 3 nights in Jul 2025

8/10 Good

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Monte

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location in city centre away from tourist centre, less busy. Spacious and clean room. The staff are very friendly and helpful. The pool is small with no hot tub. Parking is a bit expensive at $32 per day, but you get to chose outdoor or basement parking. We chose basement parking it is more safe and need to be careful going in and out if you drive bigger cars.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mohamad Ghaleb

Stayed 2 nights in Jul 2025

10/10 Excellent

Emmanuelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre confortable, bon service, situé à distance de marche du vieux Québec. Bon rapport qualité prix
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and pool
Stayed 1 night in Jul 2025

6/10 Okay

Victoria

has a mushy smell in the room
Stayed 2 nights in Jul 2025