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The Roker Hotel, BW Premier Collection

4.0 star property
VIP Access

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Photo gallery for The Roker Hotel, BW Premier Collection

Terrace/patio
2 restaurants, breakfast, lunch, dinner served; soul food
Coffee shop
Executive Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
Roker Terrace, Sunderland, England, SR6 9ND
  • Place, Whitburn Sands
    ‪15 min walk‬
  • Place, Stadium of Light
    ‪4 min drive‬
  • Place, Sunderland Empire
    ‪6 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Twin Bed, Non Smoking

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

7.2 out of 10
Good
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub | Individually decorated, individually furnished, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Single Room

  • Sleeps 1

Standard Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

View all photos for Standard Small Double Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Small Double Room

  • Sleeps 2

Standard Family Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

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About the neighborhood

Sunderland

Located in Roker, The Roker Hotel, BW Premier Collection is a leisurely stroll from sights such as Whitburn Sands and National Glass Centre. This 43-room, 4-star hotel has 2 restaurants along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Whitburn Sands - 15 min walk - 0.8 miles
  • Stadium of Light - 4 min drive - 1.2 miles
  • Monkwearmouth Station Museum - 4 min drive - 1.2 miles
  • Sunderland Empire - 6 min drive - 1.4 miles
  • University of Sunderland - 6 min drive - 1.8 miles

Getting around

  • Seaburn Station - 2 min drive
  • St. Peter's Station - 3 min drive
  • Newcastle Intl. Airport (NCL) - 31 min drive

Restaurants

  • ‪Domino's Pizza - ‬15 min walk
  • ‪Fausto Coffee - ‬2 min walk
  • ‪Poetic License - ‬3 min walk
  • ‪Torque Bar - ‬16 min walk
  • ‪Marina Vista Ristorante - ‬7 min walk

About this property

The Roker Hotel, BW Premier Collection

Guests of The Roker Hotel, BW Premier Collection enjoy access to free WiFi in public areas, a conference center, and coffee in a common area. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and a terrace.
Guests can enjoy LCD TVs and stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include electric kettles, portable fans, and phones. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1842 Café & Bistro
  • Poetic License

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests might experience some noise from the bar located downstairs.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Dining venue(s)
  • Meeting facilities
The following facilities are closed on New Year's Eve:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of GBP 50 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 12.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

What's there to do near The Roker Hotel, BW Premier Collection?

This hotel is situated in Roker within a short 13-minute walk of Whitburn Sands and also 15 minutes on foot from National Glass Centre. You'll also find Stadium of Light and Sunderland Empire within a short drive.

Is parking available on site at The Roker Hotel, BW Premier Collection?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Roker Hotel, BW Premier Collection have a casino at the property?

No, The Roker Hotel, BW Premier Collection doesn't have a casino.

Will I find an indoor pool at The Roker Hotel, BW Premier Collection?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Roker Hotel, BW Premier Collection?

Amenities that appeal to couples at this waterfront hotel include a hydromassage showerhead as well as a bar and an ocean-view restaurant.

Does The Roker Hotel, BW Premier Collection have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Roker Hotel, BW Premier Collection feature a restaurant that includes a breakfast menu?

Yes, The Roker Hotel, BW Premier Collection has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does The Roker Hotel, BW Premier Collection allow pets to stay for free?

No, pets aren't allowed at The Roker Hotel, BW Premier Collection though service animals are welcome.

Are there connecting rooms at The Roker Hotel, BW Premier Collection?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Roker Hotel, BW Premier Collection?

The closest major airport to The Roker Hotel, BW Premier Collection is Newcastle Intl. Airport (NCL), which is 19.3 mi away (31 minutes by car). Another top airport is Durham (MME-Teesside Intl.), which is around 28.6 mi away.

Can I book a room with a balcony at The Roker Hotel, BW Premier Collection?

No, there aren't any guestrooms with balconies at The Roker Hotel, BW Premier Collection.

Does The Roker Hotel, BW Premier Collection host weddings?

There are wedding services available at The Roker Hotel, BW Premier Collection if that's in your vacation plans.

The Roker Hotel, BW Premier Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 429 out of 937 reviews
Rating 8 - Good. 304 out of 937 reviews
Rating 6 - Okay. 122 out of 937 reviews
Rating 4 - Poor. 53 out of 937 reviews
Rating 2 - Terrible. 29 out of 937 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

Danny

Stayed 1 night in Nov 2025

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness
Rediclous check in with QR code instead of card machine. Stayed in a sub ground level room (140)with a tired matress,towel rail that didnt work and had mould on it.Not a 4* experiance
Stayed 1 night in Nov 2025

10/10 Excellent

Tom

Stayed 1 night in Nov 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, amenities
Spotlessly clean, and comfortable. Sea view was great, even with the poor Northern weather. I ate at the Italian next door and decided to leave breakfast due to an early start so cannot comment on the food. The staff are great, and very helpful. I recommend the Roker.
Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 1 night in Nov 2025

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Staff & service, amenities
The room was small and cramped. Most staff were not pleasant to talk to, except the lady in the breakfast room. also one books multiple days and only gets a bottle of water on the first day. What's that about?
Stayed 4 nights in Nov 2025

10/10 Excellent

Susan

Traveled with family
Didn’t have breakfast
Stayed 1 night in Nov 2025

8/10 Good

stewart

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great bar.
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Lynne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great place. The staff were friendly and professional. The room was clean and spacious.
Stayed 1 night in Oct 2025

8/10 Good

james

Liked: Cleanliness, staff & service
good
Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Amenities
Dated property. Very narrow corridors. There are lots of stairs and steps to get in to your room not good when you have luggages with you.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Stayed 1 night in Oct 2025

10/10 Excellent

Luke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than a car driving into mine in the car park absolutely fine. Stayed here a few times already
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel
Stayed 2 nights in Oct 2025

6/10 Okay

Mohammed

Business traveler
Liked: Cleanliness, staff & service
Plenty of parking.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark, Leeds

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great fining options .plenty of parking spaces. Amazing seafront location
Stayed 4 nights in Sep 2025

10/10 Excellent

Ross

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal!

Nice clean, comfortable room and the food in the bar was excellent. Can't fault the hotel or staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sharon in housekeeping is the most amazing lady - a credit to any business. Shawnee on reception was also fantastic and really helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything about this place. Staff were great Loved the area and very close to the city. Had a lovely walk up to the light house in the morning.Will definitely come back maybe for a weekend break. It has everything you would want for a great stay. Well done guys.
Stayed 1 night in Oct 2025

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