Holiday Inn Express Newcastle Gateshead by IHG

3.0 star property
Hotel with free breakfast, near Intu

Choose dates to view prices

Photo gallery for Holiday Inn Express Newcastle Gateshead by IHG

1 bedroom, desk, laptop workspace, iron/ironing board
Free continental breakfast
Point of interest
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
Clasper Way, Newcastle-upon-Tyne, England, NE16 3BE
  • Intu
    ‪16 min walk‬
  • St. James' Park
    ‪7 min drive‬
  • Quayside
    ‪7 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪8 min drive‬

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Room options

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(25 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(13 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(16 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Newcastle-upon-Tyne

Located in Swalwell, Holiday Inn Express Newcastle Gateshead by IHG is 0.8 mi (1.3 km) from Intu and within a 10-minute drive of other popular attractions like Chinatown. This 134-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Intu - 16 min walk - 0.9 miles
  • Castle Keep - 6 min drive - 4.1 miles
  • The Glasshouse - 7 min drive - 4.3 miles
  • St. James' Park - 7 min drive - 3.4 miles
  • Quayside - 7 min drive - 4.4 miles

Getting around

  • Bank Foot Station - 6 min drive
  • Metrocentre Station - 20 min walk
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪Nando's - ‬17 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪YO! Sushi - ‬17 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Cast Iron Bar & Grill - ‬14 min walk

About this property

Holiday Inn Express Newcastle Gateshead by IHG

Hotel with free breakfast, near Intu
Holiday Inn Express Newcastle Gateshead by IHG features free WiFi in public areas, coffee in a common area, and a meeting room. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a banquet hall, a TV in a common area, and a vending machine.
32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room louge

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet, per stay
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle Metrocentre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Hotel Holiday Inn Express Newcastle - Metro Centre
Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metrocentre
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre
Express Newcastle Metro Centre

Frequently asked questions

Is free cancellation available at Holiday Inn Express Newcastle Gateshead by IHG?

Holiday Inn Express Newcastle Gateshead by IHG provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Newcastle Gateshead by IHG?

As of Jun 23, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Newcastle Gateshead by IHG on Jul 20, 2025 start from $57.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Holiday Inn Express Newcastle Gateshead by IHG?

This hotel is situated in Swalwell within a short 15-minute walk of Intu. You'll also find St. James' Park and Quayside within a short drive.

Is there parking available at Holiday Inn Express Newcastle Gateshead by IHG?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Holiday Inn Express Newcastle Gateshead by IHG feature a casino at the property?

No, Holiday Inn Express Newcastle Gateshead by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Newcastle Gateshead by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Holiday Inn Express Newcastle Gateshead by IHG?

Couples will appreciate amenities like a bar, a restaurant, and free breakfast at this hotel.

Does Holiday Inn Express Newcastle Gateshead by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Newcastle Gateshead by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Newcastle Gateshead by IHG serves free continental breakfast at Great Room louge.

Will Holiday Inn Express Newcastle Gateshead by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Holiday Inn Express Newcastle Gateshead by IHG for a fee of GBP 30 per pet, per stay.

Does Holiday Inn Express Newcastle Gateshead by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Holiday Inn Express Newcastle Gateshead by IHG?

The closest major airport to Holiday Inn Express Newcastle Gateshead by IHG is Newcastle Intl. Airport (NCL), which is 7.5 mi away (14 minutes by car).

Can I book a room with a balcony at Holiday Inn Express Newcastle Gateshead by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Newcastle Gateshead by IHG.

Holiday Inn Express Newcastle Gateshead by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 585 out of 1005 reviews
Rating 8 - Good. 309 out of 1005 reviews
Rating 6 - Okay. 77 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

NEIL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were down for the Cup final well done Newcastle well deserved mon the Toon. Shopping was good for the women.
Stayed 3 nights in Mar 2025

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Possibly one of the better budget offerings. Friendly welcome and spotlessly clean rooms. Plenty of choice at breakfast and never too busy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

A very lovely hotel I’ll definitely be coming back. The pillows were very comfy as was the bed and they offered a lot of complimentary items at reception
Stayed 1 night in Mar 2025

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was brilliant, staff were great,excellent breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

Graham

Traveled with partner
Excellent location. Free parking. Substantial breakfast included. All you need from a budget hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Allan

Traveled with pets, Traveled with family
This hotel is within easy reach of the Metro Centre either on foot or by car. Its location is excellent for walks along the river. It is easily accessed from the A1. The rooms are a bit sparse but comfortable. The breakfast is good. And most importantly for us the place is dog friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's a Holiday Inn Express. On an industrial estate. It was clean and tidy and I slept well. Difficult to get excited about a bog standard hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Chris

Traveled with family
The hotel served its purpose. It was comfortable enough. Clattering and banging in an adjacent room at 0515 wasn’t a pleasant awakening but not necessarily the hotels fault except maybe the lack of sound insulation. Breakfast in the morning however wasn’t great. It was plentiful but unfortunately the hot food selection wasn’t even warm.
Stayed 1 night in Feb 2025

10/10 Excellent

stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink plug broke
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Syeda

Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

8/10 Good

Chris

Business traveler
Stayed 4 nights in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Dovile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Corrigan

Stayed 1 night in Feb 2025

6/10 Okay

Corrigan

Stayed 2 nights in Feb 2025

8/10 Good

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

dorothy

Stayed 3 nights in Jan 2025

8/10 Good

Nam s

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Shuk Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness
The location was ok, close to the Metro Centre & other shopping options. The room was a bit tired looking and SO hot, the options are having the heater on or off, theres no thermostat to adjust the room temperature. The bed was a double which was rather cosy! Probably my fault for not checking that on booking. Breakfast is included, it was ok. The hash browns were a bit soggy & the bacon was underwhelming. Staff at breakfast seemed more intent on loudly discussing their lives in the kitchen than being attentive to the guests. You can buy some drinks & snacks but they dont take cash & charge a preminum - £2.95 for a 500ml bottle of pop felt too much.
Stayed 2 nights in Jan 2025

8/10 Good

James

Stayed 2 nights in Jan 2025