Holiday Inn Express Newcastle Gateshead by IHG

3.0 star property
Hotel with free breakfast, near Metrocentre

Choose dates to view prices

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(39 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Standard Room, 2 Twin Beds (with Free Hot Breakfast) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(20 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(14 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Newcastle-upon-Tyne

Located in Swalwell, Holiday Inn Express Newcastle Gateshead by IHG is 0.9 mi (1.5 km) from Metrocentre and within a 10-minute drive of other popular attractions like Chinatown. This 134-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Derwenthaugh Country Park - 10 min walk - 0.6 miles
  • Metrocentre - 15 min walk - 0.8 miles
  • Derwent Walk Country Park - 17 min walk - 0.9 miles
  • TeamSport Newcastle - 1 min drive - 0.4 miles
  • Bowes Museum - 6 min drive - 1.7 miles

Getting around

  • Bank Foot Station - 6 min drive
  • Metrocentre Station - 20 min walk
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪YO! Sushi - ‬17 min walk
  • ‪IKEA Restaurant - ‬13 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Fattoush Lounge - ‬16 min walk
  • ‪Buffet King @ Metro - ‬18 min walk

About this property

Holiday Inn Express Newcastle Gateshead by IHG

Hotel with free breakfast, near Metrocentre
Holiday Inn Express Newcastle Gateshead by IHG features free WiFi in public areas, coffee in a common area, and a meeting room. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a water dispenser, a vending machine, and a banquet hall.
32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room lounge

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet, per stay
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle Metrocentre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Hotel Holiday Inn Express Newcastle - Metro Centre
Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metrocentre
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre
Express Newcastle Metro Centre

Frequently asked questions

Is free cancellation available at Holiday Inn Express Newcastle Gateshead by IHG?

Holiday Inn Express Newcastle Gateshead by IHG provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Holiday Inn Express Newcastle Gateshead by IHG?

This hotel is situated in Swalwell within a short 18-minute walk of Metrocentre. You'll also find St. James' Park and Quayside within a short drive.

Will I be able to park at Holiday Inn Express Newcastle Gateshead by IHG?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and bicycle parking are also available.

Does Holiday Inn Express Newcastle Gateshead by IHG feature a casino at the property?

No, Holiday Inn Express Newcastle Gateshead by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Newcastle Gateshead by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Express Newcastle Gateshead by IHG?

Couples will appreciate amenities like a bar, a restaurant, and free breakfast at this hotel.

Are there hot tubs at Holiday Inn Express Newcastle Gateshead by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Newcastle Gateshead by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Newcastle Gateshead by IHG serves free continental breakfast at Great Room lounge.

Will Holiday Inn Express Newcastle Gateshead by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Holiday Inn Express Newcastle Gateshead by IHG for a fee of GBP 30 per pet, per stay.

Does Holiday Inn Express Newcastle Gateshead by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Holiday Inn Express Newcastle Gateshead by IHG?

The closest major airport to Holiday Inn Express Newcastle Gateshead by IHG is Newcastle Intl. Airport (NCL), which is 7.5 mi away (14 minutes by car).

Can I book a room with a balcony at Holiday Inn Express Newcastle Gateshead by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Newcastle Gateshead by IHG.

Holiday Inn Express Newcastle Gateshead by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1001 reviews
Rating 8 - Good. 293 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Stayed 7 nights in Nov 2025

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service
Metro centre 10 minutes walk away
Stayed 6 nights in Sep 2025

10/10 Excellent

angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, very clean throughout. Excellent location for visiting the Metrocentre and getting into Newcastle. The staff were very helpful about the area and what public transport is use.
Stayed 1 night in Sep 2025

8/10 Good

Dalvinder

Traveled with family
Stayed 1 night in Sep 2025

8/10 Good

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms, adequate tho. Good breakfast included
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Stayed 2 nights in Sep 2025

10/10 Excellent

Ian

Stayed 1 night in Sep 2025

2/10 Terrible

Jamie

Stayed 1 night in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nittaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Ahmad, Fullerton

Stayed 1 night in Aug 2025

10/10 Excellent

Cheuk Ming

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Nice staffs Nice area
Stayed 3 nights in Sep 2025

8/10 Good

Timilehin

Traveled with partner
Liked: Cleanliness, staff & service
The Duty Manager Troy was really welcoming and helpful.
Stayed 3 nights in Sep 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean and comfortable. Hotel is quiet and convenient for access to newcastle & metrocentre.
Stayed 1 night in Aug 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

V T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay

Really great experiences and the staff were very friendly. Excellence Breakfast on both mornings . We would recommend ye to our family and friends .
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Penny

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel nice Check in was little slow,1st lady said room wasn't ready,as sge said didnt realise i wanted sofa bed made up.She said would sort it,then seemed to go off shift.So had coffee and after about 40 minutes later i went back up to see if ready,an young lad said so sorry i didnt realise you had been waiting so previous lady obviously hadnt told him .He was great though got us checked in right away.So think previos lady could've done more to make the other staff aware.Apart from that hotel was great.Room nice and clean.There was also another great male member of staff that was on night shift i was chatting to him the 2nd night as my son was joining us at the hotel later that evening.He was great guy and really helpful to my son saying there would still be few breakfast items available to him,as he had to leave just after 5am.Wish i wouldve got the 2 male staff members names as they were amazing
Stayed 2 nights in Aug 2025

8/10 Good

K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

jolene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

All the staff are lovely and helpful, the room was clean, breafast was good and the staff were polite and on the ball cleaning the tables and filling anything that was low or empty. Its the 3rd time ive stayed here, handy for the metro centre and the train into newcastle too.
Stayed 2 nights in Aug 2025

8/10 Good

Kwok Kuen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the money. Comfy bed, good location for what we needed.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay with friendly and helpful staff

Nice comfortable stay with easy access to Newcastle City Centre by 15 mins on the bus, bus stop is on the main road just outside the hotel. Included breakfast was also very good and plenty of it, the hot croissants were excellent. Great staff who were very friendly and helpful - thankyou
Stayed 2 nights in Aug 2025

8/10 Good

Job

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

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