The young lady at the front desk speaks Spanish, and she was asked twice if she did, but she didn’t help. It was simply to let her know that the shower was leaking every day, the sink handle was broken, the air conditioner wasn’t cooling and sounded like a truck, and the toilet paper holder was hanging loose. But it’s okay, we know there can be inconveniences. On another occasion I won’t be counting on you ✌️ thanks anyway!