Holiday Inn Express New York - Manhattan West Side by IHG

2.5 star property
Hotel with free breakfast, a short walk to Manhattan Cruise Terminal

Choose dates to view prices

Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
Point of interest
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
538 West 48th Street, New York, NY, 10036
  • Manhattan Cruise Terminal
    ‪6 min walk‬
  • Broadway
    ‪11 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

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Room options

Standard Room, 2 Double Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Extra Floor Space)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

Located in Manhattan, Holiday Inn Express New York - Manhattan West Side by IHG is within a 10-minute walk of popular sights such as Manhattan Cruise Terminal and Intrepid Sea, Air and Space Museum. This hotel has 177 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Manhattan Cruise Terminal - 6 min walk - 0.4 miles
  • Jacob K. Javits Convention Center - 11 min walk - 0.6 miles
  • Broadway - 11 min walk - 0.6 miles
  • Times Square - 13 min walk - 0.7 miles
  • Madison Square Garden - 3 min drive - 1.6 miles

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 41 min drive

Restaurants

  • ‪Hardware Bar - ‬2 min walk
  • ‪Landmark Tavern - ‬3 min walk
  • ‪DBL/ Dive Bar Lounge - ‬3 min walk
  • ‪Back Pocket Bar - ‬3 min walk
  • ‪Anejo - ‬3 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

Hotel with free breakfast, a short walk to Manhattan Cruise Terminal
Guests of Holiday Inn Express New York - Manhattan West Side by IHG enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include express check-out, an ATM, and a convenience store.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, French, German, Italian, Polish, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side by IHG
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express New York - Manhattan West Side by IHG?

Holiday Inn Express New York - Manhattan West Side by IHG provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side by IHG?

As of Jun 3, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side by IHG on Jun 15, 2025 start from $199.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Express New York - Manhattan West Side by IHG?

This hotel is situated in Manhattan within a 10-minute walk of Manhattan Cruise Terminal and Intrepid Sea, Air and Space Museum. You'll also find Times Square and Broadway less than a mile away.

Is there parking available at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there isn't parking at this hotel.

Does Holiday Inn Express New York - Manhattan West Side by IHG feature a casino at the property?

No, Holiday Inn Express New York - Manhattan West Side by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Express New York - Manhattan West Side by IHG?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as proposal/romance packages and a 24-hour fitness facility.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a restaurant that serves breakfast?

Holiday Inn Express New York - Manhattan West Side by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express New York - Manhattan West Side by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express New York - Manhattan West Side by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express New York - Manhattan West Side by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express New York - Manhattan West Side by IHG?

The closest major airport to Holiday Inn Express New York - Manhattan West Side by IHG is LaGuardia Airport (LGA), which is 10.1 mi away (41 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.7 mi away (18-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Express New York - Manhattan West Side by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express New York - Manhattan West Side by IHG.

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 784 out of 1902 reviews
Rating 8 - Good. 545 out of 1902 reviews
Rating 6 - Okay. 314 out of 1902 reviews
Rating 4 - Poor. 138 out of 1902 reviews
Rating 2 - Terrible. 121 out of 1902 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Just a few blocks away from several restaurants. However, only one working elevator.
Stayed 4 nights in Apr 2025

2/10 Terrible

Santosh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked one day in advance than my arrival date so that I don’t end up waiting for the room the day i landed into NY. However when I reached the property the room reservation was given away as the hotel had some issues with my payment. In fact I had requested the previous day over phone if I could make the payment at the hotel and they obliged however it wasn’t the case. So I had to look around for another hotel with baggage and my family on foot. Terrible experience
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service clean rooms
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicole, Gurabo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 2 nights in Feb 2025

8/10 Good

Amanullah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very busy
Stayed 7 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had to shower in 3 inches of water and told them it was not draining. Breakfast is very much more of a miss than hit. No cinnamon rolls all 7 nights we stayed there and two mornings we arrived 30 min before breakfast was to end and it was bare-bones on what was left. Not the service I have come to expect from Holiday Inn Express and it why we stayed there. Clean over all in the room.
Stayed 7 nights in Feb 2025

10/10 Excellent

ETCHRI, Tacoma

Liked: Amenities, property conditions & facilities
All went well
Stayed 2 nights in Feb 2025

10/10 Excellent

Aisha

Stayed 2 nights in Feb 2025

4/10 Poor

Mark, Houston

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Breakfsst was impossibly crowded. Very long lines. No tables available. Had to go out for breakfast. Parking not available. Door did not work. Cards did not work. Response took over an hour. Reception not helpful Had to wait in hall twice while waiting for repairs to door.
Stayed 3 nights in Feb 2025

10/10 Excellent

Wanda

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hard to get parking though
Stayed 1 night in Feb 2025

10/10 Excellent

Csaba

Stayed 3 nights in Feb 2025

10/10 Excellent

Patria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 4 nights in Feb 2025

4/10 Poor

ALDO

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

We didn’t like.

My family and I always stay at Holliday Inn hotels. I agree that this was the worst of all the ones we stayed at. Small room, smaller beds, small elevators and hallways too. In short, we didn't like the hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Suradip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Ahmad Jawid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Marina, west palm beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Jens

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, the room was good (but I am glad I had it to myself as it would have been on the smaller side). Location is good as it's only 10 minutes or so walk to 7th Avenue. It was a relatively cheap and available option, but I need to say that I found it hard to sleep as the A/C unit was in the room and went on and off the whole night, not to mention noises from the hall way going on until midnight. Breakfast area and reception extremely crowded, and a lot of school children lining up for breakfast. The gym has four aerobic machines and a little space for your own workout with a few weights so not a lot of space. It's ok for the price, and friendly and clean, but just be aware it feels a little more like a hostel in the common areas than a hotel, and remember your ear plugs.
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Stayed 2 nights in Feb 2025

10/10 Excellent

Juan

Stayed 4 nights in Feb 2025

10/10 Excellent

nicola

Liked: Cleanliness
Lovely comfy beds. Only issue rooms are not sound proof so lots of noise.
Stayed 4 nights in Feb 2025

2/10 Terrible

Wenrui

Stayed 1 night in Feb 2025

8/10 Good

S

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Michelle

Stayed 3 nights in Feb 2025

10/10 Excellent

LeighAnne

Stayed 1 night in Feb 2025

10/10 Excellent

Gio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025