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Holiday Inn Express New York - Manhattan West Side by IHG

2.5 star property
Hotel with free breakfast, 8-minute walk to Manhattan Cruise Terminal

Choose dates to view prices

Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

Exterior
Business center
Free daily buffet breakfast
Exterior
Standard Room, 1 King Bed (Extra Floor Space) | Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
538 West 48th Street, New York, NY, 10036
  • Place, Manhattan Cruise Terminal
    ‪6 min walk‬
  • Place, Broadway
    ‪11 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.6 out of 10
Good
(65 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.6 out of 10
Good
(50 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(34 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(22 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

7.6 out of 10
Good
(37 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space) | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Extra Floor Space)

8.4 out of 10
Very good
(52 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(72 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.2 out of 10
Very good
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

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The price is $253
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Total with taxes and fees
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About the neighborhood

New York

Located in Manhattan, Holiday Inn Express New York - Manhattan West Side by IHG is a leisurely stroll from popular sights such as Times Square and Broadway. This hotel has 177 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Intrepid Sea, Air and Space Museum - 5 min walk - 0.3 miles
  • Manhattan Cruise Terminal - 6 min walk - 0.4 miles
  • Jacob K. Javits Convention Center - 10 min walk - 0.5 miles
  • Broadway - 11 min walk - 0.6 miles
  • Times Square - 13 min walk - 0.7 miles

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 41 min drive

Restaurants

  • ‪Hardware Bar - ‬2 min walk
  • ‪DBL Dive Bar Lounge - ‬3 min walk
  • ‪The Landmark Tavern - ‬3 min walk
  • ‪Sullivan Street Bakery - ‬3 min walk
  • ‪Cantina Rooftop - ‬2 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

Hotel with free breakfast, 8-minute walk to Manhattan Cruise Terminal
Guests of Holiday Inn Express New York - Manhattan West Side by IHG enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include express check-out, an ATM, and a TV in a common area.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Exterior
Hampton Inn Manhattan/Times Square South
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
7.6 out of 10, Good, 1,950 reviews
$159 nightly
The price is $186
Jan 8 - Jan 9, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side by IHG
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express New York - Manhattan West Side by IHG?

Holiday Inn Express New York - Manhattan West Side by IHG provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side by IHG?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side by IHG on Jan 14, 2026 start from $114.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Express New York - Manhattan West Side by IHG?

This hotel is situated in Manhattan within a short 11-minute walk of Times Square and also 12 minutes on foot from Broadway. You'll also find Rockefeller Center and Radio City Music Hall less than a mile away.

Is parking available on site at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there isn't parking available at the hotel.

Does Holiday Inn Express New York - Manhattan West Side by IHG feature a casino at the property?

No, Holiday Inn Express New York - Manhattan West Side by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express New York - Manhattan West Side by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as proposal/romance packages and a 24-hour fitness facility.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a restaurant that serves breakfast?

Holiday Inn Express New York - Manhattan West Side by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express New York - Manhattan West Side by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express New York - Manhattan West Side by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express New York - Manhattan West Side by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express New York - Manhattan West Side by IHG?

The closest major airport to Holiday Inn Express New York - Manhattan West Side by IHG is LaGuardia Airport (LGA), which is 10.1 mi away (41 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.7 mi away (18-minute drive).

Can I book a room with a balcony at Holiday Inn Express New York - Manhattan West Side by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express New York - Manhattan West Side by IHG.

Reviews

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 958 out of 2319 reviews
Rating 8 - Good. 682 out of 2319 reviews
Rating 6 - Okay. 373 out of 2319 reviews
Rating 4 - Poor. 166 out of 2319 reviews
Rating 2 - Terrible. 140 out of 2319 reviews

Reviews

10/10 Excellent

Xiaoyuan

Stayed 1 night in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with the kiddos … waiting on cruise day excellent location to the carnival cruise walk too pier !! Service and safe overall nice stay !!
Stayed 2 nights in Aug 2025

2/10 Terrible

Tewodros

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Parking was booked and paid for but when I arrived at the property I was informed parking is fool and I have to find parking myself. As a result I spent time searching for parking but eventually the property manager was able to resolve the issue. Thanks!
Stayed 2 nights in Sep 2025

2/10 Terrible

Yevgeniya

Stayed 2 nights in Sep 2025

4/10 Poor

Viola

Disliked: Property conditions & facilities

I will not be returning

Pro: friendly staff, great location, and comfy beds and pillows. Con: Our room is horribly soundproofed. We could hear every sound clearly, such as when someone was walking in the hallway, talking, or the door of the nearby room was closed. We had a ground-floor room, and were not informed that construction was taking place right outside our room, located at the back of the building. We were woken up at 8 am with hammering and people talking right outside our window. When we first walked into our room, it smelled of mildew. We thought that once AC kicks in, the room would smell better. However, the room continues to smell of mildew by the end of each day, when we return from our daily outings. I do not think I would stay there again.
Stayed 2 nights in Sep 2025

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was ok but the a/c was leaking water over the carper and it was always wet and smell like mold. The toilet flushed but stayed little open so the water kept running. There was never water available for the guest besides the breakfast time and hot water for coffee was always empty at night.
Stayed 4 nights in Sep 2025

8/10 Good

Simran

Traveled with family
Liked: Cleanliness, property conditions & facilities
Perfect for what I needed afforadable well located and safe and two double beds made our stay very comfortable
Stayed 4 nights in Sep 2025

6/10 Okay

Adrian G

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The windows were filthy so could not enjoy the view. Presence of scaffolding and swing stage interrupted view. No chairs out front as pictured in ads, again due to presence of scaffolding. I feel guests should be warned when construction is going on. There was an ugly stain on the day bed and plastic peeking from the base of the bed. Shabby overall. The staff was professional and courteous.
Stayed 4 nights in Sep 2025

8/10 Good

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Michelle, Butte

Traveled with family
Liked: Cleanliness, staff & service, amenities
Crowded breakfast - substandard breakfast and only one working elevator - very inconvenient for the 12th floor - we left two days early.
Stayed 8 nights in Sep 2025

6/10 Okay

Janel

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly. Location was ok. Lots of work going on and the room given had a horrible view of trash and maintenance items.
Stayed 1 night in Aug 2025

10/10 Excellent

Garima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Christopher

Stayed 2 nights in Sep 2025

8/10 Good

Ashish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was comfortable. Room was not too big but space was sufficient to put our bags and stuff. Breakfast was decent with different option each day. Breakfast area is not too big. Go early to avoid morning rush. Hotel has 2 elevators running smoothly but little slow. 10 minutes to attractions and subway. Overall nice stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Good value! Good location.
Stayed 2 nights in Sep 2025

6/10 Okay

Steven Neil

Liked: Cleanliness, staff & service, amenities
Everything at check in was great, however I was put in a room in the basement, which, while very nice and clean, had a view of a garden shed and was in a service area for staff. I couldn't stay in that room for 8 nights and the staff agreed to move me after the first night (as they didn't have an alternative for that night)
Stayed 8 nights in Aug 2025

4/10 Poor

Luis

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not expect to get a room before 3 pm and the free breakfast is a jungle no matter what time u show up always pack,rooms and beds are small and two small elevators always full for 11 floors building
Stayed 3 nights in Sep 2025

8/10 Good

Mario A Navarrete

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo Los cuartos muy chico pero lo demás está excelente
Stayed 3 nights in Sep 2025

6/10 Okay

Brittany

Traveled with family
Liked: Staff & service
Room was smaller than it seemed on pictures. Staff was nice.
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alice May

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Amazing stay. Only downside is breakfast is very very very cramped and hectic. Other than that perfect!!
Stayed 5 nights in Aug 2025

8/10 Good

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always willing to help, was given late checkout as requested. Breakfast is exactly what you need, complete protein and different breads. There are 2 great pizza places one block away. Only con is that metro is far
Stayed 4 nights in Aug 2025

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located at walking distance to Manhattan Cruise terminal.
Stayed 1 night in Aug 2025

10/10 Excellent

diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location about a 10-minute walk to a metro station and Times Square. Everything was clean and the staff were awesome. The only downside was that the room was a bit small and storage was limited, but otherwise 10/10.
Stayed 2 nights in Sep 2025

4/10 Poor

Ed

Disliked: Amenities, property conditions & facilities
Construction on hotel very noisy early in morning. Worker
Stayed 3 nights in Aug 2025

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