Holiday Inn Express New York - Manhattan West Side by IHG

Property class: 2.5

Choose dates to view prices

Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

A buffet with labeled trays of turkey sausage, bacon, and cookies.
A multi-story hotel with a modern design, featuring a prominent entrance with glass doors and a visible sign for Holiday Inn Express.
A coffee station with two espresso machines and a variety of coffee pods and cups.
Two computer monitors on a desk with a keyboard, a chair, and a door with a sign indicating the use of a key card for entry.
A hotel room with two beds, a desk, a chair, and a window with a city view.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
538 West 48th Street, New York, NY, 10036
  • Place, Intrepid Museum
    ‪5 min walk‬
  • Place, Broadway
    ‪11 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

Standard Room, 2 Double Beds

7.8 out of 10
Good
(79 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

7.8 out of 10
Good
(56 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room

8.4 out of 10
Very good
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Extra Floor Space)

7.8 out of 10
Good
(42 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Extra Floor Space)

8.2 out of 10
Very good
(76 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, City View

8.4 out of 10
Very good
(83 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

Located in Manhattan, Holiday Inn Express New York - Manhattan West Side by IHG is a leisurely stroll from popular sights such as Manhattan Cruise Terminal and Jacob K. Javits Convention Center. This hotel has 177 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Intrepid Museum - 5 min walk - 0.3 miles
  • Jacob K. Javits Convention Center - 11 min walk - 0.6 miles
  • Broadway - 11 min walk - 0.6 miles
  • Times Square - 13 min walk - 0.7 miles
  • Rockefeller Center - 14 min walk - 0.8 miles

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪The Landmark Tavern - ‬3 min walk
  • ‪Hardware Bar - ‬2 min walk
  • ‪Valla Table - ‬4 min walk
  • ‪Pocket Bar NYC - ‬2 min walk
  • ‪Cantina Rooftop - ‬2 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

Guests of Holiday Inn Express New York - Manhattan West Side by IHG enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include express check-out, an ATM, and a convenience store.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side by IHG
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express New York - Manhattan West Side by IHG?

Holiday Inn Express New York - Manhattan West Side by IHG provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side by IHG?

As of Oct 11, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side by IHG on Oct 18, 2026 start from $216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Express New York - Manhattan West Side by IHG?

This hotel is situated in Manhattan within a short 8-minute walk of Manhattan Cruise Terminal and also 11 minutes on foot from Times Square. You'll also find Broadway and Rockefeller Center less than a mile away.

Does Holiday Inn Express New York - Manhattan West Side by IHG feature a casino at the property?

No, Holiday Inn Express New York - Manhattan West Side by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there is no indoor pool at this hotel.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a restaurant that serves breakfast?

Holiday Inn Express New York - Manhattan West Side by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express New York - Manhattan West Side by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express New York - Manhattan West Side by IHG though service animals are welcome.

Where is the closest airport to Holiday Inn Express New York - Manhattan West Side by IHG?

The closest major airport to Holiday Inn Express New York - Manhattan West Side by IHG is LaGuardia Airport (LGA), which is 11 mi away (38 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.7 mi away (18-minute drive).

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1032 out of 2447 reviews
Rating 8 - Good. 695 out of 2447 reviews
Rating 6 - Okay. 395 out of 2447 reviews
Rating 4 - Poor. 175 out of 2447 reviews
Rating 2 - Terrible. 150 out of 2447 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my family for a week, breakfast was great with different hot meal options daily. Enjoyed our stay
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for a trip with my man and his brothers and it was super nice there. Super clean and complimentary breakfast was amazing. Will be staying here again in the future.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service clean place
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking garage was blocks away and took a very long time to park and retrieve the car.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay .
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Location is perfectly near from Times Sq and bus / subway station. Breakfast was really good and room facilities were thoughtful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff friendly great location
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay various days, very kind people.
Stayed 5 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only 3 things that were good about the property was the fact it was close to the fun stuff to do, the air conditioning in the room only and the guy who checked me in.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and cost point of view
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a quiet location, 15 mins walk to Times Square , breakfast was a good bonus but very busy and not a large seating area , the outside seating area was been renovated so out of use , I would use this hotel as was comfortable had everything you needed , and was a good price
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Great location which is 3 blocks from Times Square. The building is hard to find with scaffold and no signage out front. Rooms were clean. Breakfast was okay but room is small with very little seating to cater full hotel.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, cool neighborhood.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast was a huge plus! Friendly and helpful staff, clean room, couldn't have asked for more really :)
Stayed 9 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and have everything you need, breakfast was good but the place where you eat is not that big and sometimes you need to wait to find a table and sit.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and room was clean.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean overall. Quiet neighborhood.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free breakfast, great service, staff was very nice, no issues even though they were remodeling and the office was displaced,
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the friendly, helpful staff! Our room was small but still comfortable and clean. The only issue is that you really do need more breakdmfast space. 😉
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was ok
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the comfortable bed! Nice location and good breakfast!
Stayed 1 night in Feb 2026