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Holiday Inn Express New York - Manhattan West Side by IHG

2.5 star property
Hotel with free breakfast, 8-minute walk to Manhattan Cruise Terminal

Choose dates to view prices

Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

Exterior
Standard Room, 2 Double Beds, City View | Pillowtop beds, in-room safe, desk, laptop workspace
Exterior
Free daily buffet breakfast
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
538 West 48th Street, New York, NY, 10036
  • Place, Intrepid Sea, Air and Space Museum
    ‪5 min walk‬
  • Place, Manhattan Cruise Terminal
    ‪6 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.6 out of 10
Good
(68 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.6 out of 10
Good
(50 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(22 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

7.6 out of 10
Good
(38 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space) | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Extra Floor Space)

8.6 out of 10
Excellent
(54 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(73 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.2 out of 10
Very good
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

Located in Manhattan, Holiday Inn Express New York - Manhattan West Side by IHG is a leisurely stroll from popular sights such as Manhattan Cruise Terminal and Jacob K. Javits Convention Center. This hotel has 177 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Intrepid Sea, Air and Space Museum - 5 min walk - 0.3 miles
  • Manhattan Cruise Terminal - 6 min walk - 0.4 miles
  • Jacob K. Javits Convention Center - 10 min walk - 0.5 miles
  • Times Square - 13 min walk - 0.7 miles
  • Central Park - 16 min walk - 0.9 miles

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 43 min drive

Restaurants

  • ‪Valla Table - ‬4 min walk
  • ‪Hardware Bar - ‬2 min walk
  • ‪DBL Dive Bar Lounge - ‬3 min walk
  • ‪Kochi - ‬4 min walk
  • ‪The Landmark Tavern - ‬3 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

Hotel with free breakfast, 8-minute walk to Manhattan Cruise Terminal
Guests of Holiday Inn Express New York - Manhattan West Side by IHG enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-out, a convenience store, and an ATM.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side by IHG
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express New York - Manhattan West Side by IHG?

Holiday Inn Express New York - Manhattan West Side by IHG provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side by IHG?

As of Jan 31, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side by IHG on Feb 3, 2026 start from $96.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Express New York - Manhattan West Side by IHG?

This hotel is situated in Manhattan within a short 8-minute walk of Manhattan Cruise Terminal and also 11 minutes on foot from Times Square. You'll also find Broadway and Rockefeller Center less than a mile away.

Will I be able to park at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there isn't parking available at the hotel.

Does Holiday Inn Express New York - Manhattan West Side by IHG feature a casino at the property?

No, Holiday Inn Express New York - Manhattan West Side by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express New York - Manhattan West Side by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as proposal/romance packages and a 24-hour fitness facility.

Are there hot tubs at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a restaurant that serves breakfast?

Holiday Inn Express New York - Manhattan West Side by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express New York - Manhattan West Side by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express New York - Manhattan West Side by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express New York - Manhattan West Side by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express New York - Manhattan West Side by IHG?

The closest major airport to Holiday Inn Express New York - Manhattan West Side by IHG is LaGuardia Airport (LGA), which is 11 mi away (43 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.7 mi away (18-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Express New York - Manhattan West Side by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express New York - Manhattan West Side by IHG.

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 995 out of 2377 reviews
Rating 8 - Good. 694 out of 2377 reviews
Rating 6 - Okay. 384 out of 2377 reviews
Rating 4 - Poor. 163 out of 2377 reviews
Rating 2 - Terrible. 141 out of 2377 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Antonette

Traveled with partner
Liked: Staff & service, amenities
The room that was given to us was connected to another room. There was a door leading to another room which was not locked. We just noticed it on our 3rd day becasue of our nossy neighbour that open their side of the door and was about to see our room. It was not safe and the view from our window was all rubbish. Not a very good view so we have to keep our curtains close all the time.
Stayed 6 nights in Sep 2025

8/10 Good

Emma

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was good for service, taste and choice. It was too busy at times however. The hotel is a little tired and needs an update. Very little space for clothes with 3 of us sharing and extra hanging space is a must. The area surrounding the hotel could be very noisy into the night and we had noisy school children on our floor that made it difficult to sleep at times. We did like the location however - close to broadway and Times Square.
Stayed 4 nights in Oct 2025

10/10 Excellent

Abby

Stayed 3 nights in Oct 2025

10/10 Excellent

Danny

Stayed 3 nights in Oct 2025

8/10 Good

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Comfortable, clean and friendly staff.
Stayed 1 night in Oct 2025

8/10 Good

Anne

Traveled with family
Liked: Cleanliness
Very well located for Times Square, Central Park, mid town Manhattan, and the subway. The area felt safe, even when we were walking back after the theatre (around 11pm).
Stayed 4 nights in Oct 2025

4/10 Poor

Monica

Traveled with family
Disliked: Property conditions & facilities

Would only stay again because of location

This is a great location for getting on a cruise ship - but other than that - not the greatest. Busy of course so hard to get breakfast. Door to room would not latch so had to use the deadbolt and security lock while we stayed in but kept our fingers crossed that no one would steal anything when we left. Front desk attendant was very friendly - small elevators and slow.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose, Oxnard

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Michele Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable to subway, Times Square, Broadway and many restaurants!
Stayed 5 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It's a little dated but really a great hotel for the price and being in Manhattan made it very convenient. The only problem was not the hotel's fault but we had to deal with several student groups from overseas.
Stayed 4 nights in Oct 2025

6/10 Okay

Luci

Stayed 1 night in Oct 2025

4/10 Poor

QiChen

Stayed 5 nights in Oct 2025

8/10 Good

Bassam

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2025

8/10 Good

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not in the center of all the noise but an easy walk to it. Staff was helpful and friendly. Breakfast area is way too crowded. Not sure if the plates/utensils can be moved away from the toaster where people stand and wait for their toast but that really jams up the flow. It was difficult 3/5 days to get the towels I needed in my room. All that said, I would stay here again.
Stayed 5 nights in Oct 2025

8/10 Good

Kami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff was helpful and friendly. Room was small but they clean it daily which was great.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ezequiel

Liked: Cleanliness
good
Stayed 1 night in Sep 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The drawer would not closed.
Stayed 4 nights in Oct 2025

2/10 Terrible

Annett

Disliked: Staff & service, amenities, property conditions & facilities
I would have appreciated not being on the ground floor. I was also a victim of fraudulent activity.
Stayed 3 nights in Oct 2025

6/10 Okay

lynn

Traveled with family
Liked: Cleanliness, staff & service
Busy small breakfast area.
Stayed 4 nights in Oct 2025

10/10 Excellent

Joseph, Missouri City

Liked: Cleanliness, staff & service, property conditions & facilities
You could easily walk to Times Square from here
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

4/10 Poor

Pamela Mae

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

sandra

Traveled with group
Liked: Cleanliness, amenities
really CLOSE to cruise port, like 5 min walk. highly recommend for pre cruise
Stayed 2 nights in Oct 2025

6/10 Okay

Faith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location....but we kept having an issue with the toilet. Breakfast was ok but it was extremely crowded.
Stayed 3 nights in Oct 2025

6/10 Okay

Mark

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room. Couldn't not even pass each other without someone having to move on to a bed. No room whatsoever. checked in and had 1 towel for a family of 4. Requested more and had to call 3 times over a couple of hours before we got them. Day 2, housekeeping came and took all of the towels... did not even leave a hand towel. Towel chase began again. Very loud, 6th floor, could hear street noise like the windows were open and hall noise. Staff not super friendly, just very transactional.
Stayed 2 nights in Oct 2025

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