Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Restaurant
Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Reception
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
121 W 28th St, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪33 min drive‬

Room options

King Evolution

8.6 out of 10
Excellent
(224 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

2 Queen Beds

7.6 out of 10
Good
(130 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Two Double Beds Roll In Shower

7.4 out of 10
Good
(25 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

One King Bed Roll In Shower

8.2 out of 10
Very good
(21 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

One King Bed City View

8.4 out of 10
Very good
(26 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Two Queen Beds City View

8.4 out of 10
Very good
(75 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 1 King Bed (Higher Floor)

8.6 out of 10
Excellent
(99 reviews)
  • City view
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds, Non Smoking (Higher Floor)

8.0 out of 10
Very good
(71 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Guest Room With 2 Double Beds And Roll-in Shower-Mobility Accessible

  • Sleeps 4
  • Free WiFi

King Room-High Floor

  • Sleeps 2
  • Free WiFi

King Room With City View-High Floor

  • Sleeps 2
  • Free WiFi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free WiFi

2 Queen Beds With City View Higher Floor

  • Sleeps 4
  • Free WiFi

2 Queen Beds, High Floor, Room

  • Sleeps 4
  • Free WiFi

2 Queen Beds Room

  • Sleeps 4
  • Free WiFi

King Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

New York

Located in Manhattan, Hilton Garden Inn New York/Manhattan-Chelsea is within a 10-minute walk of popular sights such as 5th Avenue and Madison Square Garden. Each of the 169 rooms at this 3-star hotel includes a refrigerator, a microwave, and a coffee maker.

What's nearby

  • Madison Square Garden - 5 min walk - 0.3 miles
  • Macy's - 6 min walk - 0.4 miles
  • 5th Avenue - 6 min walk - 0.4 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Times Square - 14 min walk - 0.8 miles

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪L'Amico - ‬3 min walk
  • ‪Luckin Coffee - ‬2 min walk
  • ‪The Fleur Room - ‬1 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Guests of Hilton Garden Inn New York/Manhattan-Chelsea enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. Self parking is offered for USD 55.00 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a computer station, express check-in, and express check-out.
32-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults, and USD 10 to 25.00 for children
  • Covered self parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea

Hilton Garden Inn New York/Chelsea

Hilton Garden Inn New York/Manhattan-Chelsea Hotel

Hilton Garden Inn York/Manhattan-Chelsea Hotel

Hilton Garden Inn New York/Manhattan-Chelsea

Hilton Garden Inn York/Manhattan-Chelsea

Hilton Garden Inn New York - Chelsea Hotel New York City

Chelsea Hilton Garden Inn

Hilton New York City

Hilton Garden Inn Chelsea

Hilton York Manhattan Chelsea

Hilton Garden Inn New York/Manhattan-Chelsea Hotel

Hilton Garden Inn New York/Manhattan-Chelsea New York

Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Frequently asked questions

Is free cancellation available at Hilton Garden Inn New York/Manhattan-Chelsea?

Hilton Garden Inn New York/Manhattan-Chelsea provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn New York/Manhattan-Chelsea?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn New York/Manhattan-Chelsea on May 25, 2026 start from $149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hilton Garden Inn New York/Manhattan-Chelsea?

This hotel is situated in Manhattan within a 10-minute walk of 5th Avenue, Madison Square Garden, and Herald Square. You'll also find Bryant Park and Broadway less than a mile away.

Is parking available on site at Hilton Garden Inn New York/Manhattan-Chelsea?

Yes, covered parking is offered for USD 55 per day. Wheelchair-accessible van parking is also available for guests.

Does Hilton Garden Inn New York/Manhattan-Chelsea have a casino?

No, Hilton Garden Inn New York/Manhattan-Chelsea doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn New York/Manhattan-Chelsea?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hilton Garden Inn New York/Manhattan-Chelsea?

Couples staying at this hotel will appreciate amenities like premium bedding and free wired internet as well as concierge services.

Are there hot tubs at Hilton Garden Inn New York/Manhattan-Chelsea?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn New York/Manhattan-Chelsea have a restaurant that serves breakfast?

Yes, Hilton Garden Inn New York/Manhattan-Chelsea serves a cooked-to-order breakfast each morning for a surcharge from its snack bar.

Does Hilton Garden Inn New York/Manhattan-Chelsea allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn New York/Manhattan-Chelsea for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hilton Garden Inn New York/Manhattan-Chelsea?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hilton Garden Inn New York/Manhattan-Chelsea?

The closest major airport to Hilton Garden Inn New York/Manhattan-Chelsea is LaGuardia Airport (LGA), which is 9.2 mi away (35 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.3 mi away (18-minute drive).

Are there rooms with balconies that I can book at Hilton Garden Inn New York/Manhattan-Chelsea?

No, there aren't any guestrooms with balconies at Hilton Garden Inn New York/Manhattan-Chelsea.

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1388 out of 3201 reviews
Rating 8 - Good. 936 out of 3201 reviews
Rating 6 - Okay. 503 out of 3201 reviews
Rating 4 - Poor. 207 out of 3201 reviews
Rating 2 - Terrible. 167 out of 3201 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

sebastien, brooklyn

Stayed 2 nights in Apr 2026

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Great short stay, clean with great location.
Stayed 2 nights in Mar 2026

8/10 Good

Steven, Mechanicsville

Liked: Cleanliness, amenities, property conditions & facilities
The room had a few new pieces of furniture, but the bathtub coating was chipping away. The view was disappointing since I was given an inside-facing room with no view of the street or the city. But the room was clean, and the staff was friendly, which is enough reason for me to return to this hotel. I was also pleased to be near a subway station, and the area has plenty of food options.
Stayed 3 nights in Feb 2026

2/10 Terrible

bernadette

Stayed 2 nights in Oct 2025

4/10 Poor

Shalonda

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was neglected. No room service whatsoever, had to keep asking for trash and a trash bag because housekeeping never came. There was hair in the tub and bed.
Stayed 2 nights in Feb 2026

2/10 Terrible

Andrew

Liked: Cleanliness, property conditions & facilities
No heat
Stayed 1 night in Jan 2026

8/10 Good

Christopher

Liked: Staff & service, amenities
Staff were nice!
Stayed 5 nights in Feb 2026

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and exactly as advertised. The staff was attentive and pleasant. The hotel itself is in a nice area in Chelsea. Far enough away from Times Square to be quieter, but close enough for a short train ride to the action. Really enjoyed our stay. Would definitely recommend.
Stayed 3 nights in Feb 2026

10/10 Excellent

Shavonne

Stayed 3 nights in Feb 2026

10/10 Excellent

Hanane

Liked: Cleanliness, amenities, property conditions & facilities
Great service and clean room
Stayed 2 nights in Jan 2026

8/10 Good

Diana

Stayed 3 nights in Feb 2026

10/10 Excellent

Patrick

Stayed 6 nights in Jan 2026

8/10 Good

Rayanne

Stayed 3 nights in Jan 2026

10/10 Excellent

Carolina Montserrat Perez

Stayed 3 nights in Feb 2026

6/10 Okay

Evan

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect for what we needed and the staff was very nice and they tried to be accommodating. Unfortunately we just found the beds very uncomfortable. They felt like air mattresses with only half the air in them. We also had a coffee pot that leaked which I did mention to the front expecting it to get fixed but it never did.
Stayed 2 nights in Jan 2026

8/10 Good

Quanisha

Liked: Cleanliness, property conditions & facilities
Great customer service, great location, great city view from my room
Stayed 2 nights in Feb 2026

8/10 Good

Shelby

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Bathroom felt a little dingy. Staff was kind and helpful. We did check in 2 hours before our room was ready and when we came back at 3:30 pm the room still was not prepared. We had to push in order to get a room before 4:00 pm.
Stayed 2 nights in Feb 2026

10/10 Excellent

German

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything was great, customer service and the room was clean. Excelent location, definitely will be coming back, I recommend it highly.
Stayed 6 nights in Feb 2026

10/10 Excellent

Natalie

Stayed 1 night in Feb 2026

10/10 Excellent

Pedro Miguel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was great for the price!
Stayed 3 nights in Feb 2026

10/10 Excellent

Marisela

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Jan 2026

10/10 Excellent

Dayron

Stayed 4 nights in Jan 2026

6/10 Okay

Ritzy

Disliked: Cleanliness, amenities, property conditions & facilities
Everyone was friendly , but the hotel is very much dated , the beds are very old, with stains on the box spring. I was scared I was going g to see bed bugs. The bathroom, was a mess the toilet seat needs to be replaced. Walls had like mold stains on it. I call ask for a blanket, she advised that housekeeping was not there, so I had to sleep with my jacket on , because I was cold .
Stayed 3 nights in Feb 2026

10/10 Excellent

JENNIFER

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean, comfortable, warm, and close to Times Square’s.
Stayed 3 nights in Feb 2026

6/10 Okay

Deborah

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
We booked through Orbitz and chose this hotel from other similar hotels on the block because it offered a "high floor" room. We were put on the 9th of a 20-something floor hotel, next to the ice machine. When we asked about our promised "high floor" room, they said that since we booked through Orbitz, this was not guaranteed. They could not accommodate a higher floor for any part of our one-week stay. Disappointing, to say the least. They did not even seem remotely sorry about the whole thing. If they sell Orbitz a room with this type of guarantee, and we choose it because of the guarantee, we should get the guaranteed and advertised room. Otherwise, the room was clean.
Stayed 7 nights in Jan 2026