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Heritage Hotel

2.5 star property

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Photo gallery for Heritage Hotel

Front of property
Reception
Fitness facility
Lobby lounge
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • 24/7 front desk

Explore the area

View in a map
18 West 25th Street, New York, NY, 10010
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Madison Square Park
    ‪2 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(135 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(40 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 3 Twin Beds, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.4 out of 10
Good
(25 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

In-room safe, desk, blackout drapes, iron/ironing board

Family Suite

8.8 out of 10
Excellent
(16 reviews)
  • 344 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(27 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Empire State Building View

In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Empire State Building View

8.4 out of 10
Very good
(17 reviews)
  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Located in Manhattan, Heritage Hotel is adjacent to Madison Square Park and within a 5-minute walk of other popular sights like Flatiron Building. This 111-room hotel has a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • 5th Avenue - 1 min walk - 0.0 miles
  • Madison Square Park - 2 min walk - 0.1 miles
  • Flatiron Building - 3 min walk - 0.2 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Madison Square Garden - 11 min walk - 0.6 miles

Getting around

  • 23 St. Station (5th Av.) - 3 min walk
  • New York 23rd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 58 min drive

Restaurants

  • ‪Maman - ‬1 min walk
  • ‪La Compagnie Wine Bar Flatiron - ‬3 min walk
  • ‪Mama Mezze - ‬1 min walk
  • ‪Hill Country Barbecue Market - ‬4 min walk
  • ‪Tacombi - ‬4 min walk

About this property

Heritage Hotel

Guests of Heritage Hotel enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Offsite parking is available for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Additional amenities include a computer station, a vending machine, and an ATM.
Guests can expect free WiFi and 37-inch TVs with satellite channels. Free local calls, hair dryers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Apr 19 - Apr 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A damage deposit of USD 200 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Frequently asked questions

Are free cancellation options available at Heritage Hotel?

Heritage Hotel offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Heritage Hotel?

As of Apr 13, 2026, prices found for a 1-night stay for 2 adults at Heritage Hotel on Apr 19, 2026 start from $189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Heritage Hotel?

This hotel is situated in Manhattan within a short 2-minute walk of 5th Avenue and also 13 minutes on foot from Madison Square Garden. You'll also find Bryant Park and Broadway less than a mile away.

Will I be able to park at Heritage Hotel?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Does Heritage Hotel feature a casino on the premises?

No, Heritage Hotel doesn't have a casino.

Is there an indoor pool at Heritage Hotel?

No, there is no indoor pool at this hotel.

Is Heritage Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a 24-hour gym plus some guestrooms include a city view and free WiFi.

Are there hot tubs at Heritage Hotel?

No, there isn't a spa tub at this hotel.

Does Heritage Hotel have a restaurant that serves breakfast?

No, Heritage Hotel doesn't have a restaurant that serves breakfast.

Does Heritage Hotel allow pets to stay for free?

No, pets aren't allowed at Heritage Hotel though service animals are welcome.

Are there connecting rooms at Heritage Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Heritage Hotel?

The closest major airport to Heritage Hotel is LaGuardia Airport (LGA), which is 10.2 mi away (34 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.4 mi away (20-minute drive).

Can I book a room with a balcony at Heritage Hotel?

No, you won't find guestrooms with balconies at Heritage Hotel.

Heritage Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 762 out of 1746 reviews
Rating 8 - Good. 539 out of 1746 reviews
Rating 6 - Okay. 257 out of 1746 reviews
Rating 4 - Poor. 88 out of 1746 reviews
Rating 2 - Terrible. 100 out of 1746 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great price, nice and hot shower. Very tight space, small 32” TV (static reception), and floor was a little uneven.
Stayed 1 night in Jan 2026

10/10 Excellent

Russell

Stayed 4 nights in Dec 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities
had a great stay. staff was amazing & the area was very convenient & perfect to see everything
Stayed 3 nights in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

8/10 Good

Shelby

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Overall our stay was good! Not tons of outside noise, great location close to lots of popular sites to see, and good food. All staff were very nice and helpful!! They’ll store your luggage in a locked room if you arrive before check in time which was great! The room wasn’t insanely clean and felt a little run down. There was hair in the bathtub and some stains on the sheets.This is the only reason i would give it 4 stars.
Stayed 3 nights in Jan 2026

10/10 Excellent

Blessy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I enjoyed staying here and the staff was really nice to us and helpful!
Stayed 1 night in Jan 2026

10/10 Excellent

Trent

Liked: Cleanliness, property conditions & facilities
Was a good priced place to stay in Manhattan, space is a premium so expect small room, we were only there to sleep otherwise we were out seeing New York City........
Stayed 7 nights in Dec 2025

10/10 Excellent

Josie

Stayed 2 nights in Jan 2026

8/10 Good

Viviana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excelente atención del personal; Muy bien la limpieza.
Stayed 10 nights in Dec 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. The hotel is in a good area with plenty of shops within walkable distance.
Stayed 1 night in Dec 2025

8/10 Good

CAROLINA

Traveled with family
The location was great. The staff was courteous and friendly. The room was clean but needed more dusting underneath the beds.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, in the middle of everything we wanted to do so was very convenient. We stayed Christmas week and the room had a heater and never felt cold. Friendly and helpful staff as well. Enjoyed my stay and would book here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Georgette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing, always helpful, room was clean. We got the petite room and it was enough for two adults and a teenager. A bit tight but we were only in the room for sleep. We will definitely stay again. Not far from the subway to get to where we needed to be. Great place!
Stayed 11 nights in Dec 2025

6/10 Okay

Mary

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Location is great. Very bare bones hotel much like a youth hostel. Everything was fine but not great. Bathroom was TINY and sinked drained slowly. Elevators were slow. If you are looking for any amenities I would look elsewhere. Staff was super nice.
Stayed 2 nights in Jan 2026

10/10 Excellent

Melinda

Stayed 4 nights in Jan 2026

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities
Location is excellent - right near the Flatiron building and a well connected subway station. Lots of shops, restaurants and amenities near the hotel and very convenient. Staff friendly and helpful. Room could’ve been slightly cleaner however the cleaning can be requested, and the beds are super comfortable. The heating system in the room is great as well and the shower is lovely and warm. Overall, I would stay here again and was very affordable for the time of year, providing an excellent experience for us.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ruby Raelene

Staff is so nice and accommodating!! Worth the money!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Dec 2025

10/10 Excellent

Isabel Cristina Brito

Stayed 4 nights in Dec 2025

8/10 Good

gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Best localization
Stayed 6 nights in Dec 2025

6/10 Okay

Erin

Traveled with family
Disliked: Cleanliness
The hotel was conveniently located for us. It wasn’t the cleanest but it was ok. The refrigerator didn’t work and it was a little cold in the room.
Stayed 1 night in Dec 2025

6/10 Okay

Jennifer

Stayed 3 nights in Dec 2025

8/10 Good

John

Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The only minor complaint is not a lot of water pressure
Stayed 2 nights in Dec 2025

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