We stayed here to be close to the Children’s Hospital that my son was having heart surgery in when I booked this I wasn’t aware of the parking garage being at such a distance from the hotel with no other choice of parking no matter what, nor was I aware of the excessive parking fees it’s cheaper to pay monthly for the parking fees, and it is nightly. Outside of that when I arrived with my son to check in, I was expecting to pay a certain amount, matching the amount shown on screen when I reserve this hotel online a week ago, the fees and other expenses added on almost over $100 if not more from what I was told this was very offputting. Now with that said, the man behind the counter was very respectful and could see my stress and was very accommodating to what I had going on which I truly appreciate, but that doesn’t make the rest of the issues better.
This hotel doesn’t seem very handicap, friendly. Not only that when we got upstairs there was poop already on our toilet paper roll that had not yet been touched by us, gross.