My over-all two nights stay at the Hyatt Place was comfortable, safe and satisfactory. However, the highlights of my say were, the superb “attentiveness, courtesy and kind generosity” that were extended to my husband and I by the two front desk staff, “Treasure and Tony”. Both, Treasure and Tony were professional at ALL TIMES, very approachable and quick to assist, not forgetting the big smiles on their faces as they greet and attended to each hotel guest
I liked how close it was to the Metro Rail. I didn't like that the pull out couch had a very noticeable stain on the cushion. Why wouldn't you order a new cushion???
Nice hotel
Great Stay.
Good
The charged $45 a night for what they called valet! They had a sign that said $25 but then later said that was only a certain time! They literally had the front desk workers getting ur car so there was a 15 min or more wait every time u needed ur car or wanted to drop of ur keys! Everything else about the property was nice!
Near delicious food. Quick drive to major sites. Friendly staff.
Nice, very clean property. I alerted our staff that the heating unit in our room would not push the heat temp above 73 degrees. Besides a small technical issue I would CERTAINLY stay there again.
THE BATHROOM WAS LITTERED WITH USED TISSUES AND A SOAP BAR WRAPPER WHEN WE ARRIVED. THE HOTEL IS HARD TO FIND FOR UBER & OTHER DRIVERS. NO HANGERS IN THE ROOM. OTHERWISE A COMFY STAY.
Being a Hyatt hotel, I was expecting a much higher standard. The hotel was really nice. But the amenities were sorely lacking. The warm breakfast that it said was very limited. One day was bagels, another day they had mcmuffins... could have gone to mcdonalds down tbe street myself for that. Front desk was rude, and unhelpful. I asked about parking and the lady mumbled something, she didnt have any idea where we could park our rental. I asked about breakfast the first morning and the front desk lady gave me attitude that that was all there was for breakfast. We ended up eating out for breakfast everyday. Wish they wouldnt include the hot breakfast charge for a service thats not really there. As for parking, we found that the lot immediately adjacent to the building allows you to park overnight free of charge. Front desk won't tell you that. Be mindful of the shady transactions happening in that lot though, all the time. Buying and selling... Also, very noisy all day and all night! Super busy area.
No bath towels no breakfast and I paid for breakfast
Only stayed one night before a early train. Hotel was clean and staff was extremely pleasant.
Great Location, close to metro stations. Staff very friendly and worth you money.
Breakfast was very good but dinner options were poor and service very slow.
Excellent service clean room, good service good food
It doesn’t have free parking but at least they offer valet parking although for a price. Other than that, everyhting is excellent.
Located in Capitol Hill within a short walk of Union Market, Hyatt Place Washington DC/US Capitol is within a mile (2 km) of other popular sights such as Walter E. Washington Convention Center. This 200-room, 3-star hotel welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.
Free full breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café.
All 200 air-conditioned accommodations feature sitting areas. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. MP3 docks, refrigerators, and coffee makers are also standard.
Guests of Hyatt Place Washington DC/US Capitol enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 43.00 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a business center, free newspapers, and a terrace.
My over-all two nights stay at the Hyatt Place was comfortable, safe and satisfactory. However, the highlights of my say were, the superb “attentiveness, courtesy and kind generosity” that were extended to my husband and I by the two front desk staff, “Treasure and Tony”. Both, Treasure and Tony were professional at ALL TIMES, very approachable and quick to assist, not forgetting the big smiles on their faces as they greet and attended to each hotel guest
I liked how close it was to the Metro Rail. I didn't like that the pull out couch had a very noticeable stain on the cushion. Why wouldn't you order a new cushion???
Thank you for your feedback! We hope that you enjoyed your stay with us despite our shortcomings. We hope to see you again. Always with care,
Nice hotel
Thank you for your review!! We are happy you enjoyed your stay with us and we hope to see you again. Best to you,
Great Stay.
Thank you for your positive feedback! We are happy you enjoyed your stay with us and we hope to see you again. Best to you,
Good
Thank you for your positive feedback! We are happy you enjoyed your stay with us and we hope to see you again. Best to you,
The charged $45 a night for what they called valet! They had a sign that said $25 but then later said that was only a certain time! They literally had the front desk workers getting ur car so there was a 15 min or more wait every time u needed ur car or wanted to drop of ur keys! Everything else about the property was nice!
Thank you for your feedback! We appreciate your patience and hope you will forgive us for our short comings through this difficult time. We will work as a team to make sure that we continuously give top notch service so that you have a better experience the next time we meet. Best to you
Near delicious food. Quick drive to major sites. Friendly staff.
Thank you for your feedback about your stay with us. We are happy to hear your stay with us was enjoyable for you and we hope to have you back again in the future.
Nice, very clean property. I alerted our staff that the heating unit in our room would not push the heat temp above 73 degrees. Besides a small technical issue I would CERTAINLY stay there again.
Hi William, Thank you for your feedback. We are so happy that you enjoyed your stay with us. We hope to see you again soon!
THE BATHROOM WAS LITTERED WITH USED TISSUES AND A SOAP BAR WRAPPER WHEN WE ARRIVED. THE HOTEL IS HARD TO FIND FOR UBER & OTHER DRIVERS. NO HANGERS IN THE ROOM. OTHERWISE A COMFY STAY.
Hi there! We apologize for the inconvenience. We are confident that upon your next stay with us that everything that all of your concerns will be addressed. We look forward to you staying with us again.
Being a Hyatt hotel, I was expecting a much higher standard. The hotel was really nice. But the amenities were sorely lacking. The warm breakfast that it said was very limited. One day was bagels, another day they had mcmuffins... could have gone to mcdonalds down tbe street myself for that. Front desk was rude, and unhelpful. I asked about parking and the lady mumbled something, she didnt have any idea where we could park our rental. I asked about breakfast the first morning and the front desk lady gave me attitude that that was all there was for breakfast. We ended up eating out for breakfast everyday. Wish they wouldnt include the hot breakfast charge for a service thats not really there. As for parking, we found that the lot immediately adjacent to the building allows you to park overnight free of charge. Front desk won't tell you that. Be mindful of the shady transactions happening in that lot though, all the time. Buying and selling... Also, very noisy all day and all night! Super busy area.
Dear Ana, I apologize you did not find our team warm and welcoming. I would love to get some clarity on a couple of your concerns, if you could reach out directly to me! danielle.delcambre@hyatt.com
Thank you for your feedback! We are happy you enjoyed your stay and also were happy to have you. We hope to see you again. Best to you,