THE BATHROOM WAS LITTERED WITH USED TISSUES AND A SOAP BAR WRAPPER WHEN WE ARRIVED. THE HOTEL IS HARD TO FIND FOR UBER & OTHER DRIVERS. NO HANGERS IN THE ROOM. OTHERWISE A COMFY STAY.
Being a Hyatt hotel, I was expecting a much higher standard. The hotel was really nice. But the amenities were sorely lacking. The warm breakfast that it said was very limited. One day was bagels, another day they had mcmuffins... could have gone to mcdonalds down tbe street myself for that. Front desk was rude, and unhelpful. I asked about parking and the lady mumbled something, she didnt have any idea where we could park our rental. I asked about breakfast the first morning and the front desk lady gave me attitude that that was all there was for breakfast. We ended up eating out for breakfast everyday. Wish they wouldnt include the hot breakfast charge for a service thats not really there. As for parking, we found that the lot immediately adjacent to the building allows you to park overnight free of charge. Front desk won't tell you that. Be mindful of the shady transactions happening in that lot though, all the time. Buying and selling... Also, very noisy all day and all night! Super busy area.
No bath towels no breakfast and I paid for breakfast
Only stayed one night before a early train. Hotel was clean and staff was extremely pleasant.
Great Location, close to metro stations. Staff very friendly and worth you money.
Breakfast was very good but dinner options were poor and service very slow.
Excellent service clean room, good service good food
It doesn’t have free parking but at least they offer valet parking although for a price. Other than that, everyhting is excellent.
Very friendly, helpful staff. Very clean comfortable room, great breakfast
The free breakfast was great...as well as the proximity to the metro station.
Water went off. Air conditioner didn’t work Wanted us to pay for eater
close to metro station and pleasing environment inside the hotel. Breakfast could have more varieties like hash brown , donuts etc.
Fist they charged $100+ for parking. Didn’t know ahead if time. I am a member of their club and because I didn’t book directly with them breakfast was not included housecleaning never came and I had to ask for clean towels at 5:30pm when I returned to the room. Rey disappointing. Won’t stay there again.
They told me that I wouldn't get any Hyatt points because I booked through Orbitz. True?
Love the hotel room and the nice couch in the room.
Located in Capitol Hill within a short walk of Union Market, Hyatt Place Washington DC/US Capitol is within a mile (2 km) of other popular sights such as Walter E. Washington Convention Center. This 200-room, 3-star hotel welcomes guests with free breakfast, a 24-hour fitness center, and free in-room WiFi.
Free full breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café.
All 200 air-conditioned accommodations feature sitting areas. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. MP3 docks, sofa beds, and refrigerators are also standard.
Guests of Hyatt Place Washington DC/US Capitol enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 30.00 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a business center, a seasonal outdoor pool, and free newspapers.
THE BATHROOM WAS LITTERED WITH USED TISSUES AND A SOAP BAR WRAPPER WHEN WE ARRIVED. THE HOTEL IS HARD TO FIND FOR UBER & OTHER DRIVERS. NO HANGERS IN THE ROOM. OTHERWISE A COMFY STAY.
Being a Hyatt hotel, I was expecting a much higher standard. The hotel was really nice. But the amenities were sorely lacking. The warm breakfast that it said was very limited. One day was bagels, another day they had mcmuffins... could have gone to mcdonalds down tbe street myself for that. Front desk was rude, and unhelpful. I asked about parking and the lady mumbled something, she didnt have any idea where we could park our rental. I asked about breakfast the first morning and the front desk lady gave me attitude that that was all there was for breakfast. We ended up eating out for breakfast everyday. Wish they wouldnt include the hot breakfast charge for a service thats not really there. As for parking, we found that the lot immediately adjacent to the building allows you to park overnight free of charge. Front desk won't tell you that. Be mindful of the shady transactions happening in that lot though, all the time. Buying and selling... Also, very noisy all day and all night! Super busy area.
Thank your feedback, We look forward to seeing you again soon.
No bath towels no breakfast and I paid for breakfast
Thank you for informing us of this issue with towels. We will reach out to the appropriate department to ensure this does not occur again in the future.
Only stayed one night before a early train. Hotel was clean and staff was extremely pleasant.
Thank you for completing the Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,
Great Location, close to metro stations. Staff very friendly and worth you money.
Thank you for completing the Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. Thank you again for choosing the Hyatt Place US Capitol! If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
Breakfast was very good but dinner options were poor and service very slow.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Thank you for your kind words!
Excellent service clean room, good service good food
Thank you! We appreciate your feedback!
Thank you!
Dear Ana, I apologize you did not find our team warm and welcoming. I would love to get some clarity on a couple of your concerns, if you could reach out directly to me! danielle.delcambre@hyatt.com