Had 2 towels with blood stains. I’ve been to so many properties from fancy ones to cheap and affordable ones, but I’ve never seen blood stained towels anywhere. And one of the bed lamps stopped working after an hour. And lastly, really bad noise around 4am woke me up. Was terrible compared to the price that I had to pay.
My Husband and I stayed April 2-4, 2022 to celebrate our wedding and it was an amazing experience and our first time staying in Washington DC together as a couple. The bartenders downstairs in lobby area were so friendly and nice drinks, wings and salad were delicious. We will be staying again soon and we recommend this hotel to stay 😊
On the wharf & close to the national mall.
Property ultra convenient for The anthem theater with many dining options. Hotel not so convenient to mass transit so we used UBER to get into town.
Clean
Will definitely stay here again, the views are great, area is wonderful for dining and entertainment. The king suite with the living room is so spacious and well designed. LOVE THIS HOTEL! Will come back again soon.
This was our second stay at Hyatt House, and it won’t be our last. Beautiful views and perfect location. Definitely a great value.
Facility hall ways could have been kept cleaner. Did not care for bath amenities.
The pool area needs upgrading
Location is perfect!
Parking was ridiculously expensive, and the parking garage rates charged us the wrong amount for 1 day. There wereno validation for parking. We were there 5 days and the room was only cleaned once, the sink in the kitchen would not drain and the waterview wasnt really a water view. The staff acted annoyed when asked for any help or questions. Was not impressed at all, especially for the price we paid.
The hotel was in the perfect location and staff was great. The rooms need some TLC for sure, carpet was coming up and the shower barely worked. The pool is a joke it’s shared by two hotels and very small.
Pool area is small but rooftop location and view are unbeatable.
Very nice, very convenient to metro, food, entertainment & 25 minute walk to Mall
Nice location, disappointed with the water view room we had. It was over a courtyard distant from the river.
I liked the free parking and the area
Hyatt House Washington DC/The Wharf places you in Southwest, within a leisurely stroll of popular sights such as Smithsonian National Air and Space Museum and International Spy Museum. This 237-room, 3.5-star hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room.
The 237 air-conditioned accommodations afford space to spread out with dining areas and sitting areas. Guests can expect to find flat-screen TVs and stay connected with free WiFi. Microwaves, refrigerators, and coffee makers are other standard amenities.
At Hyatt House Washington DC/The Wharf, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 38.00 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a seasonal outdoor pool, a meeting room, and express check-out.
Had 2 towels with blood stains. I’ve been to so many properties from fancy ones to cheap and affordable ones, but I’ve never seen blood stained towels anywhere. And one of the bed lamps stopped working after an hour. And lastly, really bad noise around 4am woke me up. Was terrible compared to the price that I had to pay.
My Husband and I stayed April 2-4, 2022 to celebrate our wedding and it was an amazing experience and our first time staying in Washington DC together as a couple. The bartenders downstairs in lobby area were so friendly and nice drinks, wings and salad were delicious. We will be staying again soon and we recommend this hotel to stay 😊
Dear rasheda, Our favorite compliment, by far, is hearing that guests plan on returning to our hotel. I am thrilled that you and your husband enjoyed your stay enough to share this great review. On behalf of the entire staff here at the Hyatt House Washington DC/The Wharf, thank you for your business and please come back soon. Best, Michael Anderson General Manager
On the wharf & close to the national mall.
Dear Sandra, Thank you for sharing a positive review. I am thrilled to hear you liked our convenient location. We appreciate your business and hope to host you again should you return to DC. Best, Michael Anderson General Manager
Property ultra convenient for The anthem theater with many dining options. Hotel not so convenient to mass transit so we used UBER to get into town.
Dear Chris, Thank you so much for sharing a review. It's great to know that you enjoyed your stay and found our location to be a good fit overall. Please plan to visit us again the next time you travel to the area. Best, Michael Anderson General Manager
Clean
Dear christopher, All-around cleanliness is a major focus for the entire staff here at Hyatt House, so it is wonderful to hear that you noticed our efforts. Thank you for being a valued guest of ours and sharing this feel-good review. We appreciate your support and look forward to hosting you again someday. Best, Michael Anderson General Manager
Will definitely stay here again, the views are great, area is wonderful for dining and entertainment. The king suite with the living room is so spacious and well designed. LOVE THIS HOTEL! Will come back again soon.
Dear Nubia, We loved hosting you! Our favorite compliment, by far, is hearing that guests plan on returning to our hotel. I am thrilled that you enjoyed your stay enough to share this great review. On behalf of the entire staff here at the Hyatt House Washington DC/The Wharf, thank you for your business and please come back soon. Best, Michael Anderson General Manager
This was our second stay at Hyatt House, and it won’t be our last. Beautiful views and perfect location. Definitely a great value.
Dear Jennifer, Thank you for taking the time to share your feedback. I’m pleased to hear our beautiful views and convenient location made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best, Michael Anderson General Manager
Facility hall ways could have been kept cleaner. Did not care for bath amenities.
Dear david, Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit. Sincerely, Michael Anderson General Manager
Dear Minjung, I am sorry for your poor experience, especially the condition of your towels. Some stains can remain post laundering but we should have caught them in our quality control. Please accept my deepest apologies regarding our lack of attention to detail. We appreciate you staying with us and hope to better serve you on a future visit. Sincerely, Michael Anderson General Manager