I loved that I was given an upgrade to the Hilton across the Street. I had a little kitchenette and complete with cooking utensils along with a microwave. I was able to cook a small meal that evening to eat.
I enjoyed the friendly staff. I did not like the fact there is a fee to park when I am staying on the property and have paid for the room.
Liked: Spacious rooms, secure building, complimentary breakfast. Disliked: Room didn’t have hair dryer, staff said I would have to wait until the next morning to get the hair dryer (I needed to leave for an interview very early, so I wanted it at night), phone in the room wasn’t working so I couldn’t easily contact the front desk and staff (they did nothing about it when I complained), WiFi login didn’t work for me
Clean, very friendly staff, 15 minute walk to NoMa
Everyone was super friendly and helpful. The room was very clean. The hotel offers a shuttle to the Metro. Will definitely recommend this hotel and will try to stay here again next month for a Redskins game.
Mark especially at check-in (was early check-in even) took care of me when he noticed the heat had gotten to me. He provided me with water immediately. Am extremely happy with everything - was my second stay at this facility.
The first morning, they did not pickup the trash. Second day, they did not vacuum at all and forgot to leave all the towels that they were supposed to leave. Standard housekeeping was not up to the standards
The free shuttle to Union Station was excellent. Our driver explained how to use the Circulator bus to see the DC sites and monuments; also free. I locked my watch in the safe and forgot it when we checked out. When I called 2 days later, the staff was nice enough to check the safe and let me know that the watch was found and would be shipped to me. After almost 2 weeks, I hadn’t received the watch and called back. The GM, Mr. Dillon, apologized for the delay and said he would send it FedEx overnight at his expense. Great customer service, all around.
Our room was not cleaned properly the rugs where Slightly dirty and there areas in our room that where heavy dust our bed sheets where not changed ; I had to call the manager to have our sheets replace , I seen the hotel maid on the hallway I ask her if she could please change the sheets on our bed and she was very courteous and she did she was very nice Spanish girl , we stayed in room 718 ! Our favorite Hotel on our vacation is the Hampton Inn we hope this will never happens again!!!1
The shuttle was a nice added bonus - nice room and great breakfast.
Amazing customer service from beginning to end. I was greeted with smiles and warming personalities.
Nice hotel! The Staff was very friendly and accommodating. Shuttle drivers were also friendly. I especially enjoyed the hot/cold complimentary breakfast each morning. This is a fairly new hotel. I would stay here again!
Great pool for the grandkids. Great breakfast for the morning.
The staff was amazing! The room was cleaned everyday, the shuttle to union station and back was great and easy transportation, and breakfast was lovely to have made already! I think there needs to be more hot breakfast options but it was delicious otherwise! Thank you for being wonderful for our honeymoon stay :)
My stay was great. Staff were very helpful. Breakfast was good. Free shuttle was available to take me to Union Station or Union Market.
Room was a bit small but clean & comfy! Good breakfast & shuttle will take you to Noma & Union Station.
Located in Northeast, Hampton Inn Washington DC NoMa Union Station is within a few miles (5 km) of popular sights such as United States Capitol and Ford's Theater. This 125-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.
Start your day off right with a free breakfast, offered each morning from 6 AM to 10 AM.
The 125 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, laptop-compatible safes, and ironing boards.
Built in 2016, the brand new Hampton Inn Washington DC NoMa Union Station offers an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 45.00 per night, and there's also a free area shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
I loved that I was given an upgrade to the Hilton across the Street. I had a little kitchenette and complete with cooking utensils along with a microwave. I was able to cook a small meal that evening to eat.
I enjoyed the friendly staff. I did not like the fact there is a fee to park when I am staying on the property and have paid for the room.
Hello Jai, Thank you for your feedback, we appreciate your business. We understand your frustration with having to pay to park. We hope you will come back and stay with us again soon.
Thank you for your review.
Liked: Spacious rooms, secure building, complimentary breakfast. Disliked: Room didn’t have hair dryer, staff said I would have to wait until the next morning to get the hair dryer (I needed to leave for an interview very early, so I wanted it at night), phone in the room wasn’t working so I couldn’t easily contact the front desk and staff (they did nothing about it when I complained), WiFi login didn’t work for me
Thank you so much for bringing this to our attention, Our sincere apologies for the inconvenience of not having a hair dryer, phone not working, and the Wi-FI, I will certainly share your feedback with our management team, We thank you for staying with us, and we hope to see you soon!
Clean, very friendly staff, 15 minute walk to NoMa
Thank you for staying with us.
Everyone was super friendly and helpful. The room was very clean. The hotel offers a shuttle to the Metro. Will definitely recommend this hotel and will try to stay here again next month for a Redskins game.
thank you so much for your wonderful review! we hope to see you soon.
Mark especially at check-in (was early check-in even) took care of me when he noticed the heat had gotten to me. He provided me with water immediately. Am extremely happy with everything - was my second stay at this facility.
Thank you for your review of our hotel and for your nice comments about our staff. We are pleased to hear that you enjoyed your stay with us. We look forward to your next visit!
The first morning, they did not pickup the trash. Second day, they did not vacuum at all and forgot to leave all the towels that they were supposed to leave. Standard housekeeping was not up to the standards
Thank you for your feedback, I will certainly share this with our housekeeping team to improve service.
The free shuttle to Union Station was excellent. Our driver explained how to use the Circulator bus to see the DC sites and monuments; also free. I locked my watch in the safe and forgot it when we checked out. When I called 2 days later, the staff was nice enough to check the safe and let me know that the watch was found and would be shipped to me. After almost 2 weeks, I hadn’t received the watch and called back. The GM, Mr. Dillon, apologized for the delay and said he would send it FedEx overnight at his expense. Great customer service, all around.
Hello and thank you for your feedback. I'm glad we were able to get you your watch back, I am sorry it took longer than it should have. We hope you will come back for another visit soon.
thank you for your review!