Comfort Suites The Colony - Plano West

2.5 star property
Hotel in The Colony with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Comfort Suites The Colony - Plano West

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
SUITE, 2 QUEEN BEDS. NON SMOKING | Desk, blackout drapes, iron/ironing board, free WiFi
Exterior
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • Parking included

Explore the area

Map
4796 Memorial Dr, The Colony, TX, 75056
  • The Colony Five Star Complex
    ‪8 min walk‬
  • Grandscape
    ‪15 min walk‬
  • Hawaiian Falls The Colony
    ‪17 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪25 min drive‬

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Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed, Suite, Nonsmoking, Accessible

7.6 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

2 Queen Beds, Suite, Nonsmoking, Accessible

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

SUITE, 1 KING BED NON SMOKING

7.2 out of 10
Good
(23 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

SUITE, 2 QUEEN BEDS. NON SMOKING

7.0 out of 10
Good
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

The Colony

Located within a 5-minute walk of Topgolf The Colony, Comfort Suites The Colony - Plano West is within a 15-minute stroll of The Colony Five Star Complex. This 71-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • The Colony Five Star Complex - 8 min walk - 0.5 miles
  • Grandscape - 15 min walk - 0.8 miles
  • Hawaiian Falls The Colony - 17 min walk - 0.9 miles
  • Legacy West - 6 min drive - 5.1 miles
  • The Shops at Legacy - 7 min drive - 5.5 miles

Getting around

  • North Carrollton-Frankford Station - 14 min drive
  • Dallas Medical-Market Center Station - 26 min drive
  • Love Field Airport (DAL) - 37 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Whataburger - ‬13 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Rosa's Cafe - ‬13 min walk
  • ‪Studio Movie Grill The Colony - ‬17 min walk

About this property

Comfort Suites The Colony - Plano West

Hotel in The Colony with free breakfast and a fitness center
At Comfort Suites The Colony - Plano West, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
40-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 540 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 27 2025 to June 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • 2 total (25 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Frequently asked questions

Are free cancellation options available at Comfort Suites The Colony - Plano West?

Comfort Suites The Colony - Plano West offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites The Colony - Plano West?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites The Colony - Plano West on Jul 14, 2025 start from $71.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Comfort Suites The Colony - Plano West?

This hotel in The Colony is within a 10-minute walk of The Colony Five Star Complex and Topgolf The Colony. You'll also find Grandscape and Hawaiian Falls The Colony less than a mile away.

Is parking available on site at Comfort Suites The Colony - Plano West?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Comfort Suites The Colony - Plano West feature a casino?

No, Comfort Suites The Colony - Plano West doesn't have a casino.

Is there an indoor pool at Comfort Suites The Colony - Plano West?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from January 27 2025 until June 30 2025 (subject to change).

Is Comfort Suites The Colony - Plano West good for couples?

Couples will appreciate amenities like an indoor pool, free breakfast, and a garden at this hotel.

Are there hot tubs at Comfort Suites The Colony - Plano West?

No, this hotel doesn't have a spa tub.

Does Comfort Suites The Colony - Plano West feature a restaurant that includes a breakfast menu?

Comfort Suites The Colony - Plano West offers free on-the-go breakfast each morning though there is no restaurant.

Does Comfort Suites The Colony - Plano West allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Comfort Suites The Colony - Plano West for a fee of USD 25 per pet, per night.

Are there connecting rooms at Comfort Suites The Colony - Plano West?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Comfort Suites The Colony - Plano West?

The closest major airport to Comfort Suites The Colony - Plano West is Dallas-Fort Worth Intl. Airport (DFW), which is 17.8 mi away (18 minutes by car). Another top airport is Love Field Airport (DAL), which is located 25.1 mi away (37-minute drive).

Are there rooms with balconies at Comfort Suites The Colony - Plano West?

No, there aren't any guestrooms with balconies at Comfort Suites The Colony - Plano West.

Comfort Suites The Colony - Plano West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 354 out of 1000 reviews
Rating 8 - Good. 257 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 108 out of 1000 reviews
Rating 2 - Terrible. 125 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

raymond michael

Liked: Cleanliness, staff & service, room comfort
The room is nice. Was disappointed the pool/hottub was closed. The breakfast area was a disater this morning. Good for the value.
Stayed 1 night in Apr 2025

6/10 Okay

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025

8/10 Good

Z. Keith, Peosta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are in the middle of anything you could need. Food, entertainment, peace and quiet. There was traffic quite close, but you don't notice due to the location and setting. The TV and its remote could have been better but I wasn't there to watch TV. Hopefully, I'll be back soon. Just move The Colony a wee bit closer to Iowa and I would be back tomorrow.
Stayed 4 nights in Mar 2025

8/10 Good

Henri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very good and efficient. Unfortunately, the swimming pool was closed without notice at Expedia (under renovation).
Stayed 2 nights in Feb 2025

10/10 Excellent

Tam

Liked: Cleanliness, staff & service, property conditions & facilities
I love the fact he akways new my name when I called. I loved it. Very personable
Stayed 1 night in Dec 2024

6/10 Okay

Jeshica

Traveled with family
Liked: Staff & service, amenities
It was an old property.
Stayed 1 night in Mar 2025

10/10 Excellent

Sergio

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Sandesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2025

4/10 Poor

Jeremy

Liked: Staff & service
Disliked: Property conditions & facilities

can't judge a book by its cover

you need to read about the hotel before don't just go off the pictures there's no pool there's only a couple channels on the TV that barely work and just it's not what the pictures look like at all just be aware okay other than that the front desk guy was kind of cool he was kind of nice to me other than that yeah just don't let the pictures fool you okay
Stayed 1 night in Feb 2025

2/10 Terrible

Amanda

Stayed 2 nights in Feb 2025

6/10 Okay

Aaron

Liked: Staff & service, amenities
Disliked: Cleanliness
Good area.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Room comfort
Staff was very friendly. I only slept there so there wasn’t much time to really have an opinion of the hotel. Had a couple of small issues but they took care of my needs
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to every thing
Stayed 1 night in Jan 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

ANGELICA

Stayed 1 night in Feb 2025

8/10 Good

Thai

Stayed 1 night in Dec 2024

10/10 Excellent

Isis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints.

Wonderful.
Stayed 2 nights in Dec 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities

Decent

Our stay was nice. The room was clean and did not have any distinct smell like I had heard others mention. Breakfast was decent. My only complaint is that the bed was hard, but my S/O didn't think so... so I guess that's just matter of preference.
Stayed 1 night in Dec 2024

2/10 Terrible

Elizabeth

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Disgusting!!! The room was run down the carpet was DISGUSTINGLY. The bathroom was not clean. The pillows were smelly and the duvet was dirty. Definitely won’t stay again. Dirtiest hotel I’ve ever stayed in
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t book. Only as a last option in a storm.

Hotel doesn’t look like it’s photos and hotel has a terrible ammonia smell. We didn’t take our stuff down and looked at the room first. Upon entry had a terrible overwhelming smell of bleach and was not clean. Had spilled liquid smears on counters. The bleach smelled so bad it gave me a headache and made my stomach turn. We gave the keys back immediately. We had to book another hotel and management wouldn’t refund or help for this expierence. They were nonchalant and said we had to work it out with hotels.com. Hotels.com did not resolve in getting a refund for the room. This is a family run hotel and they don’t reinvest it into the property or hold it up to any corporate standard. The carpet is stained and hotel is run down. The couch had stains and we did not sit down as the place looked disgusting. The floor tile in the bathroom is not held together as the bleach has disintegrated the grout. So you will need to pick 2 of the 10 tiles to stand on, if you go to the bathroom. The bathroom is tiny. No need to book online if you really want this property show up and see it first. It’s not for women or families.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tamika

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the fact that the reception overnight check in person always remembers My Name by my telephone number I love the fact that he's very personable and then on top of that the breakfast is absolutely exquisite in my opinion not everybody will have the same opinion when you come into the room it is literally its name it is so comfortable from the sheets to the blanket to the bed itself the whole statement that it represents is comfort from the living room area to where you make your coffee to your mini refrigerator it brings so much Comforts of home away from home so I strongly recommend it especially for the price
Stayed 1 night in Dec 2024

10/10 Excellent

Lance

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024