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Comfort Suites The Colony - Plano West

2.5 out of 5.0

Recent guest reviews

Our hotel was near to where we needed to be. I think hotel staff probably could've had a warmer greeting.

Overall it was a good experience room was clean and comfortable and the Pool was nice

It was a great place at this hotel loved everything about it ill be staying there every year ill go ocer there and especially with the great deal I got yo stay there

Very friendly staff (except at the breakfast) and it's a very good affordable hotel, I travel a lot for business and I usually spend more for worst hotels. I'll be back.

The staff was very friendly and courteous but the room itself smelled of sewage. . No exaggeration. We asked the staff to do something about it and they gave us a bottle of febreeze. It was my daughter's 15 birthday so we couldn't let that spoil our weekend so we just kept spraying the febreeze

Great location and the motel looked brand new. Will recommend.

room 107 multi trips to lobby to get into room card key not working toilet paper holder not fastened to wall. room 210 door would not lock at all attended afternoon wedding , returned to find door gapng an unlocked . did not move us to another room valuables and property comprised

This hotel is located off of route 121. It is close to restaurants. We booked 2 suites and loved the accommodations. I do wish it had an area set aside for a loud family to play games or cards. The conference room we used was adjacent to an oc cupied room and we had to cut our family get together short because we were disturbing the very nearby guests.

The staff at this hotel was nice enough, though pretty slow and not terribly efficient. The first room I was in was totally unacceptable - I'm not one to complain and have never asked to be moved from a room, but the toilet didn't flush and the window wouldn't actually shut. The wind was howling and snow was blowing in. Seriously. The room was generally dilapidated and seemed a bit run down. Altogether this one is a definite pass.

The breakfast was mediocre.