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Comfort Suites The Colony - Plano West

2.5 star property

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Photo gallery for Comfort Suites The Colony - Plano West

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Free daily on-the-go breakfast
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4796 Memorial Dr, The Colony, TX, 75056
  • Place, Topgolf The Colony
    ‪3 min walk‬
  • Place, The Colony Five Star Complex
    ‪7 min walk‬
  • Place, Grandscape
    ‪13 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪17 min drive‬

Room options

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

Desk, blackout drapes, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking, Accessible

7.4 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible | Desk, blackout drapes, iron/ironing board, free WiFi

2 Queen Beds, Suite, Nonsmoking, Accessible

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 1 KING BED NON SMOKING

Desk, blackout drapes, iron/ironing board, free WiFi

SUITE, 1 KING BED NON SMOKING

7.0 out of 10
Good
(34 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 2 QUEEN BEDS. NON SMOKING

SUITE, 2 QUEEN BEDS. NON SMOKING | Desk, blackout drapes, iron/ironing board, free WiFi

SUITE, 2 QUEEN BEDS. NON SMOKING

7.2 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

The Colony

Comfort Suites The Colony - Plano West places you next to Topgolf The Colony and within a 10-minute walk of The Colony Five Star Complex. This 71-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Topgolf The Colony - 3 min walk - 0.2 miles
  • The Colony Five Star Complex - 7 min walk - 0.4 miles
  • Grandscape - 13 min walk - 0.7 miles
  • Hawaiian Falls The Colony - 15 min walk - 0.8 miles
  • Andretti Indoor Karting & Games The Colony - 3 min drive - 2.3 miles

Getting around

  • Old Town Station - 9 min drive
  • Dallas Medical-Market Center Station - 26 min drive
  • Love Field Airport (DAL) - 38 min drive

Restaurants

  • ‪In-N-Out Burger - ‬15 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Whataburger - ‬13 min walk
  • ‪Sonic Drive-In - ‬7 min walk

About this property

Comfort Suites The Colony - Plano West

At Comfort Suites The Colony - Plano West, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
40-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 540 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 1 2026 to December 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • 2 total (25 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Frequently asked questions

Are free cancellation options available at Comfort Suites The Colony - Plano West?

Comfort Suites The Colony - Plano West offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites The Colony - Plano West?

As of Apr 25, 2026, prices found for a 1-night stay for 2 adults at Comfort Suites The Colony - Plano West on Apr 26, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Comfort Suites The Colony - Plano West?

This hotel in The Colony is within a 10-minute walk of The Colony Five Star Complex and Topgolf The Colony. You'll also find Grandscape and Legacy West within a short drive.

Is parking available on site at Comfort Suites The Colony - Plano West?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Comfort Suites The Colony - Plano West feature a casino?

No, Comfort Suites The Colony - Plano West doesn't have a casino.

Is there an indoor pool at Comfort Suites The Colony - Plano West?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from March 1 2026 until December 31 2026 (subject to change).

Is Comfort Suites The Colony - Plano West a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool and a free daily breakfast plus some guestrooms include a kitchen.

Are there hot tubs at Comfort Suites The Colony - Plano West?

No, this hotel doesn't have a spa tub.

Does Comfort Suites The Colony - Plano West feature a restaurant that includes a breakfast menu?

Comfort Suites The Colony - Plano West offers free on-the-go breakfast each morning though there is no restaurant.

Does Comfort Suites The Colony - Plano West allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Comfort Suites The Colony - Plano West for a fee of USD 25 per pet, per night.

Are there connecting rooms at Comfort Suites The Colony - Plano West?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Comfort Suites The Colony - Plano West?

The closest major airport to Comfort Suites The Colony - Plano West is Dallas-Fort Worth Intl. Airport (DFW), which is 17.3 mi away (19 minutes by car). Another top airport is Love Field Airport (DAL), which is located 25 mi away (38-minute drive).

Are there rooms with balconies that I can book at Comfort Suites The Colony - Plano West?

No, you won't find guestrooms with balconies at Comfort Suites The Colony - Plano West.

Comfort Suites The Colony - Plano West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 358 out of 1002 reviews
Rating 8 - Good. 221 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 119 out of 1002 reviews
Rating 2 - Terrible. 154 out of 1002 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Kelvin

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very dirty.
Stayed 2 nights in Jan 2026

2/10 Terrible

Jennifer

Traveled with family
Disliked: Property conditions & facilities, room comfort
There was no indoor pool which is why we picked this hotel in the first place. The front desk called and griped about our 6 week old baby crying. The food was stale and the syrup tasted old.
Stayed 2 nights in Jan 2026

2/10 Terrible

Priscilla

Stayed 1 night in Sep 2025

10/10 Excellent

WILLIAM

Stayed 1 night in Jan 2026

10/10 Excellent

Khaja

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Yes room was spotless, best ever. Clean and neat.
Stayed 4 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Clean room, competitive pricing and free breakfast. Great place to lay your head with no frills.
Stayed 1 night in Jan 2026

10/10 Excellent

Taylor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jan 2026

10/10 Excellent

SAUL OVIDIO

Stayed 2 nights in Jan 2026

2/10 Terrible

Dawn

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The room and bathroom wasn’t clean good. Hair from the previous stay was in there, the bathroom faucet was dripping all night. No hand towels. Couldn’t make coffee in the room because it didn’t have what you put the coffee in. The room also smelled really bad.
Stayed 1 night in Jan 2026

6/10 Okay

Kathryn

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was okay we had the smell of weed on a non smoking floor the laat night we were there that was not great especially with the door having a 3 inch gap it just came in under the door
Stayed 2 nights in Jan 2026

8/10 Good

Pooja

Stayed 3 nights in Jan 2026

6/10 Okay

Kathy

Traveled with partner
Liked: Property conditions & facilities
Carpenter's nail laying on floor. Toenail (large) laying on vanity counter. Bugs in ceiling lights. No hot tea bags or orange juice for breakfast. Other breakfast was good. Staff was very friendly & accommodating.
Stayed 4 nights in Dec 2025

8/10 Good

Patricia

Liked: Staff & service, property conditions & facilities, room comfort
Just okay stayed one night
Stayed 2 nights in Oct 2025

2/10 Terrible

Tamesha

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room I got had bedbugs room 200
Stayed 3 nights in Dec 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Noe

Stayed 2 nights in Dec 2025

8/10 Good

Shelethia

Stayed 3 nights in Dec 2025

10/10 Excellent

Angel

Stayed 1 night in Dec 2025

10/10 Excellent

Benny

Stayed 3 nights in Dec 2025

6/10 Okay

Kelli

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The room had lots of wear and the front desk gentleman acted as if he did not want to be there. I booked this hotel specifically because of the indoor pool and hot tub advertised. We showed up, put our swimsuits on, only to find the pool area was blocked off with a sign that said “under construction”. It was not told to us at check in and the website does not reflect this information. We were extremely upset.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 7 nights in Dec 2025

4/10 Poor

Crystal

Liked: Staff & service
Disliked: Amenities
There were dips in the floors we nearly tripped on. Holes in the walls from the door handles. Elevator had no inspection notice. The pool was under construction.
Stayed 1 night in Dec 2025

2/10 Terrible

Christina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the worse hotel I’ve ever stayed in. There were cockroaches throughout. There was no hot water, only lukewarm. The pool and hot tub are undergoing long-term renovations and are inoperable. Terrible place!
Stayed 5 nights in Dec 2025

8/10 Good

dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff was very helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

dale

Stayed 2 nights in Dec 2025

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