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Recent guest reviews

The hotel was dirty and provided no room service. The hotel advertises breakfast but only provided an apple, granola bar and coffee. Horrible stay!

Friendly staff. Accommodations are dated but well maintain an clean. Sadly because of pandemua, breakfast is a bag with few items, no issues many restaurants are near by get what you want.

Toilet issues both nights. Outdated carpeting. No sitting chair in room. Needed updates overall. Hotel staff was not at desk several times when needed. Prepackaged breakfast was water, muffin, granola bar, and apple. Will not be staying again.

We enjoyed the fact that it was a quiet area but the carpet was dirty, the shower faucet was falling apart and tbere was something on yhe bathroom floor like a film of some sort that you could see and slip on

this hotel needs to be upgraded. The bathroom floor was not clean, the bathtub water has issues going down. the tv would only change channels if you got next to the tv, and used the remote. The table that was in the room clearly was not cleaned. and the telephone in the room did not function. And to top it off the lock on the door, needs oiling, it was very difficult to open the door. the check out people never asked did I have any problems.

Nothing the property was an absolute dump. There were holes punched in the rooms walls, the tub didnt drain, the front counter rep was rude, and the property had walls so thin when they neighboring room shut their door it shook ours like it was being slammed.

The pros are that youre very close to downtown St. Augustine. They also provide you with service to take you to the trolley tour. Too many cons. Rooms had a weird smell. Sheets on the bed had holes in them ...both beds. A/c would not cool. Matresses were old & worn. Pillows were worn. Hotel is outdated. Bathrooms were not property cleaned...the toilet still had a ring in it. Very disappointing. Definitely not worth the cost to stay there.

The bathroom needed updated. In general it needed to be updated. When we arrived no one was at the desk. We had to wait several minutes before she returned.

Mediocre prices. Wasn't too bad on the wallet. Would possibly come back

Good location but the room was old and had a bad smell. The beds were uncomfortable.

Very clean and they were very nice I would definitely recommend

It is 1 1/2 miles from the historic district, not in the historic district as advertised. Only chair in “suite” was a desk chair. WiFi was awful. When questioned front desk, was told that nobody else had complained so no problem.

I didnt like that noone answered the phone at front desk. The closet door was coming off and everytime you pull it would not close.

Sink’s faucet falling a part, stain inside the toilet, baseboard falling down. The floor between the front desk and the elevator and inside the elevator were dirty for the three days that we stayed at this hotel.

It was close to all we wanted to see. The staff was exceptional.

San Marco Ave St. Augustine FL

Hotel highlights

  • Close to Ripley's Believe It Or Not
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Ripley's Believe It Or Not is within a mile (2 km) of Country Inn & Suites by Radisson, St. Augustine Downtown Historic District, FL, and other popular sites like Castillo de San Marcos are within a couple of miles (3 km). This hotel has 54 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay. Savor a meal from the comfort of your room with room service.


Rooms

All 54 soundproofed rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.


Property features

Guests of Country Inn & Suites by Radisson, St. Augustine Downtown Historic District, FL have access to an outdoor pool, a fitness center, and a spa tub. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, Multiple Beds, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Country Inn & Suites by Radisson, St. Augustine Downtown Historic District, FL

Everyone (32) Couples (9) Family (12)
1
Partner Couples

The hotel was dirty and provided no room service. The hotel advertises breakfast but only provided an apple, granola bar and coffee. Horrible stay!

By on Jun 30, 2021

Review comment responded on Jul 10, 2021

We apologize you were not satisfied with the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

4
Family

Friendly staff. Accommodations are dated but well maintain an clean. Sadly because of pandemua, breakfast is a bag with few items, no issues many restaurants are near by get what you want.

By on May 29, 2021

Review comment responded on May 31, 2021

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Friendly staff .We look forward to your next stay.

2
Partner Couples

Toilet issues both nights. Outdated carpeting. No sitting chair in room. Needed updates overall. Hotel staff was not at desk several times when needed. Prepackaged breakfast was water, muffin, granola bar, and apple. Will not be staying again.

By on May 10, 2021

Review comment responded on May 17, 2021

We apologize you were not satisfied with the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

3
Partner Couples

We enjoyed the fact that it was a quiet area but the carpet was dirty, the shower faucet was falling apart and tbere was something on yhe bathroom floor like a film of some sort that you could see and slip on

By on Apr 20, 2021

Review comment responded on Apr 20, 2021

We apologize you were not satisfied with the room at the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

2
Family

this hotel needs to be upgraded. The bathroom floor was not clean, the bathtub water has issues going down. the tv would only change channels if you got next to the tv, and used the remote. The table that was in the room clearly was not cleaned. and the telephone in the room did not function. And to top it off the lock on the door, needs oiling, it was very difficult to open the door. the check out people never asked did I have any problems.

By on Apr 4, 2021

Review comment responded on Apr 5, 2021

We apologize you were not satisfied with the room at the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

1
Partner Couples Family

Nothing the property was an absolute dump. There were holes punched in the rooms walls, the tub didnt drain, the front counter rep was rude, and the property had walls so thin when they neighboring room shut their door it shook ours like it was being slammed.

By on Mar 22, 2021

Review comment responded on Mar 27, 2021

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

2
Family with small children

The pros are that youre very close to downtown St. Augustine. They also provide you with service to take you to the trolley tour. Too many cons. Rooms had a weird smell. Sheets on the bed had holes in them ...both beds. A/c would not cool. Matresses were old & worn. Pillows were worn. Hotel is outdated. Bathrooms were not property cleaned...the toilet still had a ring in it. Very disappointing. Definitely not worth the cost to stay there.

By on Mar 17, 2021

Review comment responded on Mar 21, 2021

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

5
Everyone

By on Mar 9, 2021

Review comment responded on Mar 21, 2021

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel.We look forward to your next stay.

3
Partner Couples

The bathroom needed updated. In general it needed to be updated. When we arrived no one was at the desk. We had to wait several minutes before she returned.

By on Jan 30, 2021

Review comment responded on Feb 3, 2021

We apologize you were not satisfied. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future

4
Partner Couples Business Business

Mediocre prices. Wasn't too bad on the wallet. Would possibly come back

By , from St Augustine on Jan 14, 2021

Review comment responded on Jan 14, 2021

Dear Mitchell, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed.We look forward to your next stay.

Country Inn & Suites by Radisson, St. Augustine Downtown Historic District, FL

231 San Marco Ave, St. Augustine, FL 32084
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