The hotel was dirty and provided no room service. The hotel advertises breakfast but only provided an apple, granola bar and coffee. Horrible stay!
Friendly staff. Accommodations are dated but well maintain an clean. Sadly because of pandemua, breakfast is a bag with few items, no issues many restaurants are near by get what you want.
Toilet issues both nights. Outdated carpeting. No sitting chair in room. Needed updates overall. Hotel staff was not at desk several times when needed. Prepackaged breakfast was water, muffin, granola bar, and apple. Will not be staying again.
We enjoyed the fact that it was a quiet area but the carpet was dirty, the shower faucet was falling apart and tbere was something on yhe bathroom floor like a film of some sort that you could see and slip on
this hotel needs to be upgraded. The bathroom floor was not clean, the bathtub water has issues going down. the tv would only change channels if you got next to the tv, and used the remote. The table that was in the room clearly was not cleaned. and the telephone in the room did not function. And to top it off the lock on the door, needs oiling, it was very difficult to open the door. the check out people never asked did I have any problems.
Nothing the property was an absolute dump. There were holes punched in the rooms walls, the tub didnt drain, the front counter rep was rude, and the property had walls so thin when they neighboring room shut their door it shook ours like it was being slammed.
The pros are that youre very close to downtown St. Augustine. They also provide you with service to take you to the trolley tour. Too many cons. Rooms had a weird smell. Sheets on the bed had holes in them ...both beds. A/c would not cool. Matresses were old & worn. Pillows were worn. Hotel is outdated. Bathrooms were not property cleaned...the toilet still had a ring in it. Very disappointing. Definitely not worth the cost to stay there.
The bathroom needed updated. In general it needed to be updated. When we arrived no one was at the desk. We had to wait several minutes before she returned.
Mediocre prices. Wasn't too bad on the wallet. Would possibly come back
Good location but the room was old and had a bad smell. The beds were uncomfortable.
Very clean and they were very nice I would definitely recommend
It is 1 1/2 miles from the historic district, not in the historic district as advertised. Only chair in “suite” was a desk chair. WiFi was awful. When questioned front desk, was told that nobody else had complained so no problem.
I didnt like that noone answered the phone at front desk. The closet door was coming off and everytime you pull it would not close.
Sink’s faucet falling a part, stain inside the toilet, baseboard falling down. The floor between the front desk and the elevator and inside the elevator were dirty for the three days that we stayed at this hotel.
It was close to all we wanted to see. The staff was exceptional.
Ripley's Believe It Or Not is within a mile (2 km) of Country Inn & Suites by Radisson, St. Augustine Downtown Historic District, FL, and other popular sites like Castillo de San Marcos are within a couple of miles (3 km). This hotel has 54 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay. Savor a meal from the comfort of your room with room service.
All 54 soundproofed rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.
Guests of Country Inn & Suites by Radisson, St. Augustine Downtown Historic District, FL have access to an outdoor pool, a fitness center, and a spa tub. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
The hotel was dirty and provided no room service. The hotel advertises breakfast but only provided an apple, granola bar and coffee. Horrible stay!
Friendly staff. Accommodations are dated but well maintain an clean. Sadly because of pandemua, breakfast is a bag with few items, no issues many restaurants are near by get what you want.
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Friendly staff .We look forward to your next stay.
Toilet issues both nights. Outdated carpeting. No sitting chair in room. Needed updates overall. Hotel staff was not at desk several times when needed. Prepackaged breakfast was water, muffin, granola bar, and apple. Will not be staying again.
We apologize you were not satisfied with the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
We enjoyed the fact that it was a quiet area but the carpet was dirty, the shower faucet was falling apart and tbere was something on yhe bathroom floor like a film of some sort that you could see and slip on
We apologize you were not satisfied with the room at the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
this hotel needs to be upgraded. The bathroom floor was not clean, the bathtub water has issues going down. the tv would only change channels if you got next to the tv, and used the remote. The table that was in the room clearly was not cleaned. and the telephone in the room did not function. And to top it off the lock on the door, needs oiling, it was very difficult to open the door. the check out people never asked did I have any problems.
We apologize you were not satisfied with the room at the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
Nothing the property was an absolute dump. There were holes punched in the rooms walls, the tub didnt drain, the front counter rep was rude, and the property had walls so thin when they neighboring room shut their door it shook ours like it was being slammed.
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
The pros are that youre very close to downtown St. Augustine. They also provide you with service to take you to the trolley tour. Too many cons. Rooms had a weird smell. Sheets on the bed had holes in them ...both beds. A/c would not cool. Matresses were old & worn. Pillows were worn. Hotel is outdated. Bathrooms were not property cleaned...the toilet still had a ring in it. Very disappointing. Definitely not worth the cost to stay there.
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel.We look forward to your next stay.
The bathroom needed updated. In general it needed to be updated. When we arrived no one was at the desk. We had to wait several minutes before she returned.
We apologize you were not satisfied. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future
Mediocre prices. Wasn't too bad on the wallet. Would possibly come back
Dear Mitchell, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed.We look forward to your next stay.
We apologize you were not satisfied with the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.