Everything good
We stayed for our honeymoon. Everything was perfect. The staff was helpful personable and funny. Just an overall great experience. We will definitely be back.
Hotel staff told me that room cleaning was not offered in my room every day even though I stayed at the hotel for three nights. If I needed something, I had to tell them by 9 am.
It had everything we would want. Close to beach. Fridge and Microwave and coin laundry. Plus it looked very new. It also had a great buffet breakfast.
I don’t like the staff was not friendly to me because I’m deaf. She keep telling me that my name is not in the system and keep telling me to coming back next day. I was very tired from long flight. I arrived hotel at 2:30am morning and tell me to leave. I had to find another hotel for one night.
Very nice and clean
very clean, very friendly.
Everything is so clean including the microwave! Great pool, clean hot tub. Clean rooms and grounds. The door and key are tricky thanks to the humidity and amount of use they get.
Location
Rooms were nice however we had a ton of luggage and 2 young kids and there is no elevator. They had us on the 2nd floor a few feet from the ice machine. We requested a room on the first floor so we didn't have to take all our luggage upstairs after an exhausting week at Disney but they were unable to accommodate our request and we got woke up multiple times by people using the ice machine in the early A.M.. There was a lack of parking so we felt like we had to walk everywhere or we would lose our spot. There was also extremely low water pressure when trying to shower. Other than that, the rooms and hotel were nice and the one front desk manager was extremely friendly and helpful. The kids liked the pool after a day at the beach. Would stay again if we had a first floor room not directly next to the ice machine.
Really enjoyed how convenient of a location this was and how clean the overall property was! However was a little disappointed that the pool area was closed the duration of my stay.As for this was one of the deciding factors on booking this location.Being a very understanding person I think this should have been forementioned upon payment.Other than this inconvenience it was a great stay!
Pool closed after being dirty for 2 days never opened they stated filter was blocked up so no maintenance for a while it was obvious it was very dirty when we arrived still had people in dirty water
The property was amazing. The staff was great. The location was great. We ended up in a 1 bedroom suite and it was delightful!
With the beach being across the street and all of my coffee spots minutes away, we were set! Virginia was working the front desk and recommended Zento’s for sushi that night!! I must say, that was a fabulous dinner!!!😍
No hot breakfast available but I know that was because of Covid. There could have been better grab and go options. The muffins were terrible. I liked that there was always bottled water for guests each day. Good basic hotel with what we needed.
Best Western St. Augustine Beach Inn places you next to St. Augustine Beach and within a 10-minute walk of St. Johns County Ocean Pier. This 50-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also standard.
Renovated in 2016, Best Western St. Augustine Beach Inn offers an outdoor pool, free WiFi in public areas, and a business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and tours/tickets. Additional amenities include a computer station, express check-out, and free newspapers.
Everything good
We stayed for our honeymoon. Everything was perfect. The staff was helpful personable and funny. Just an overall great experience. We will definitely be back.
Thanks for staying with us. We appreciate your feedback!
Hotel staff told me that room cleaning was not offered in my room every day even though I stayed at the hotel for three nights. If I needed something, I had to tell them by 9 am.
Thanks for staying with us. We appreciate your feedback! We are sorry for the inconvenience you experienced. The rooms are only cleaned by request due to covid. If towels are needed and other items, the desk associate can provide those items any time during the day or night.
It had everything we would want. Close to beach. Fridge and Microwave and coin laundry. Plus it looked very new. It also had a great buffet breakfast.
Thank you for choosing us . We appreciate your feedback and were happy you enjoyed your stay. Best regards, Management
I don’t like the staff was not friendly to me because I’m deaf. She keep telling me that my name is not in the system and keep telling me to coming back next day. I was very tired from long flight. I arrived hotel at 2:30am morning and tell me to leave. I had to find another hotel for one night.
It is clear that you are reviewing a different hotel than ours. You checked in with us at 3:57PM and we had no issues with finding your reservation at all. It's obvious you had this experience at a different hotel. You also left a negative review on the in house feedback response that was also for a different hotel. Please be careful about his in the future as it can negatively impact our scores with Expedia affiliates and Best Western.
Very nice and clean
Thank you very much for choosing us Odilia. We really appreciate your feedback and we're happy you enjoyed your stay. Best regards, Management
very clean, very friendly.
Thank you very much for choosing us. We really appreciate your feedback and we're happy you enjoyed your stay. Best regards, Management
Hello Belkys, Thanks for the stay and great feedback. It is truly encouraging to our entire team. We feel proud when we get such reviews and motivate us to serve better.Look forward to welcoming you again. Sincerely, Hotel Manager.