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Recent guest reviews

First Class all the way! Employees were ALL so cheerful & helpful! Can’t wait to return!!!

Room was in need of an upgrade. Valet parking only. Friendly staff.

Beautiful location. Spendy though.

The location is good. You can walk to everything, including the gondola. The room was moldy, and when we checked it the place was dirty. I am not really picky, but it was clear the bathroom had not been cleaned and there was food on the wall in several places. We looked at the jacuzzi, but decided to pass because it didn't look clean either. People cook in the rooms and the fire alarms go off frequently. The rooms are small, so they fill up with smoke. In 4 days, I think the alarm went off 6-7 times. Lastly, the valet hit the top of my car with the gate. When I called the attendant said "are you the guy who owned the car that got hit by the gate". I asked him why no one said anything, and he said they were busy. Now his manager is ghosting me. Gonna try again to reach his manager, but she is ghosting me. if you use the garage you should check the car over top to bottom.

Very clean and close to everything. Great pool and amenities for families.

Checked in late Sunday night and given a room that had not been cleaned. Bedsheets on the floor and trash from previous guests still on kitchen counter. Was given another room that wasn’t very clean either. Brown stains on toilet seat and food crumbs and candy on carpet throughout living room. This is simply a result of lazy housekeeping and no quality checks being done by management. Requested sanitizing wipes and housekeeping brought makeup remover wipes. They just gave us the wipes like it was our job to clean the dirty toilet. Front desk ended up bringing some sanitizing wipes and told us he couldn’t clean the toilet because he didn’t have access to housekeeping closet. I ended up sanitizing the toilet and requested for housekeeping to vacuum and sanitize the toilet the next day (Monday) which they did. On Wednesday I requested housekeeping again just to touch up the room and restock needed items and was told by front desk staff, Octavio that the room doesn’t come with housekeeping and I would be charged extra if I wanted the service. I told Octavio that was interesting because we received housekeeping services on Monday. He insisted the room didn’t come with housekeeping. Upon check out on Friday I asked the girl working the front desk to explain that policy to me as I have never stayed at a hotel before that charged extra for housekeeping. She said our room did come with housekeeping and apologized for the mistake. Never had so many issues at a hotel. Unacceptable!

Staff were very welcoming and professional. Great location and very convenient for skiing.

It was extremely convenient and walkable to everything! The room was very quiet and clean. Nice heated pool and spa. Great for families. I highly recommend this property!

It’s a beautiful and centrally located close to theater, restaurants and shops

They cancelled my reservation without any notice! Bad business

We stay here every December and never have we been disappointed.

Pool and hot tub were great, located right in the village with easy walking to everything, great customer service at front desk. Parking $29/day on site, $30/day in neighboring parking structure.

Pros: VERY CLEAN, spacious rooms, lots to do around, great for kids, hotel hosts activities every night, great for families with kids and rooms have kitchens to cook, kitchen was clean and cooking utilities all included and they were all clean as well, highly recommend this place!! Cons: The hotel was big, took some time to walk from the lobby to our hotel room.

The queen bed is very small and called trying to switch into the double queen bed. It turned out to a unpleasant situation. :-(

Heavenly Village Way South Lake Tahoe CA

Hotel highlights

  • Walking distance to Casino at Harrah's Lake Tahoe
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Health club

Located in Lakeside Park within a short walk of Casino at Harrah's Lake Tahoe, Marriott Grand Residence Club, Lake Tahoe is within 2 miles (3 km) of other popular sights such as Casino at Harveys Lake Tahoe. This 184-room, 4-star vacation home has conveniences like an outdoor pool, free in-room WiFi, and a gym.


Rooms

All 184 heated homes feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. 32-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, safes, and phones.


Property features

Guests of Marriott Grand Residence Club, Lake Tahoe have access to an outdoor pool, a gym, and a sauna. Valet parking is available for USD 35.00 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a spa tub, and conference space.

Room options

Room, 1 Bedroom, Fireplace

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 1 Queen Bed

1 Queen Bed | Sleeps 2

Room, 2 Bedrooms, Fireplace

2 Double Beds | Sleeps 6

Studio, 1 Queen Bed (Mobility Accessible, Roll-In Shower)

1 Queen Bed | Sleeps 2

Guest reviews for Marriott Grand Residence Club, Lake Tahoe

Everyone (13) Couples (7) Family (6)
5
Family

First Class all the way! Employees were ALL so cheerful & helpful! Can’t wait to return!!!

By on Sep 2, 2023

3
Partner Couples

Room was in need of an upgrade. Valet parking only. Friendly staff.

By on Jun 11, 2023

2
Partner Couples

Beautiful location. Spendy though.

By on Feb 18, 2023

4
Partner Couples

The location is good. You can walk to everything, including the gondola. The room was moldy, and when we checked it the place was dirty. I am not really picky, but it was clear the bathroom had not been cleaned and there was food on the wall in several places. We looked at the jacuzzi, but decided to pass because it didn't look clean either. People cook in the rooms and the fire alarms go off frequently. The rooms are small, so they fill up with smoke. In 4 days, I think the alarm went off 6-7 times. Lastly, the valet hit the top of my car with the gate. When I called the attendant said "are you the guy who owned the car that got hit by the gate". I asked him why no one said anything, and he said they were busy. Now his manager is ghosting me. Gonna try again to reach his manager, but she is ghosting me. if you use the garage you should check the car over top to bottom.

By , from Santa Barbara on Feb 10, 2023

5
Family with small children

Very clean and close to everything. Great pool and amenities for families.

By on Oct 8, 2022

5
Everyone

By , from Benicia on Oct 7, 2022

2
Family

Checked in late Sunday night and given a room that had not been cleaned. Bedsheets on the floor and trash from previous guests still on kitchen counter. Was given another room that wasn’t very clean either. Brown stains on toilet seat and food crumbs and candy on carpet throughout living room. This is simply a result of lazy housekeeping and no quality checks being done by management. Requested sanitizing wipes and housekeeping brought makeup remover wipes. They just gave us the wipes like it was our job to clean the dirty toilet. Front desk ended up bringing some sanitizing wipes and told us he couldn’t clean the toilet because he didn’t have access to housekeeping closet. I ended up sanitizing the toilet and requested for housekeeping to vacuum and sanitize the toilet the next day (Monday) which they did. On Wednesday I requested housekeeping again just to touch up the room and restock needed items and was told by front desk staff, Octavio that the room doesn’t come with housekeeping and I would be charged extra if I wanted the service. I told Octavio that was interesting because we received housekeeping services on Monday. He insisted the room didn’t come with housekeeping. Upon check out on Friday I asked the girl working the front desk to explain that policy to me as I have never stayed at a hotel before that charged extra for housekeeping. She said our room did come with housekeeping and apologized for the mistake. Never had so many issues at a hotel. Unacceptable!

By on May 16, 2022

5
Family

Staff were very welcoming and professional. Great location and very convenient for skiing.

By on Feb 26, 2022

5
Family

It was extremely convenient and walkable to everything! The room was very quiet and clean. Nice heated pool and spa. Great for families. I highly recommend this property!

By on Jan 6, 2022

4
Partner Couples

It’s a beautiful and centrally located close to theater, restaurants and shops

By on Oct 12, 2021

Marriott Grand Residence Club, Lake Tahoe

1001 Heavenly Village Way, South Lake Tahoe, CA 96150
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