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Recent guest reviews

Next to food options.....The room was dirty....The internet is extremely bad......Very very slow.....

Easy access es from the freeway and not too far from the boardwalk

Parking fee wasn't exorbinent but I don't believe it was displayed at time off booking thru Orbitz.

Pretty good: clean, in good conditions, good breakfast, attentive and polite staff, good location. Dining room and parking spaces could be bigger.

Breakfast was great. Pool was ok. For the price cannot beat it.

Spacious and clean room, friendly staff. Small pool no hot tub

Not bad, it’s not that good what I usually see in holiday inn

It is a good, easy access and safe area. Best affordable hotel in the area worth every penny

Large room and well-equipped. Staff needs to smile more

Clean and good location the staff was friendly and helpful

Ocean Street Santa Cruz CA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Laundry facilities
  • 24-hour front desk

Located in Westside Santa Cruz within 2 miles (3 km) of Santa Cruz Beach Boardwalk, Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel is within a few miles (5 km) of other popular sights such as Monterey Bay. The 100 rooms at this hotel include refrigerators and coffee makers and guests can enjoy free breakfast.


Dining

Free continental breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:30 AM to 10:30 AM.


Rooms

All 100 air-conditioned rooms feature refrigerators, coffee makers, and free weekday newspapers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include free local calls, hair dryers, and ironing boards.


Property features

At Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel, guests have access to free WiFi in public areas, express check-out, and free newspapers. Self parking is available for USD 7 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include laundry facilities, a vending machine, and a water dispenser.

Room options

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

2 Queen Beds | Sleeps 4

Standard Room, Non Smoking

1 King Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Everyone (27) Family (6)
4
Everyone

By on Mar 29, 2021

2
Family

Next to food options.....The room was dirty....The internet is extremely bad......Very very slow.....

By on Feb 17, 2021

Review comment responded on Feb 26, 2021

Dear valued guest, I would like to apologize for the experience you encountered during your stay. We value you as a guest and thank you for taking the time to fill out our online survey. We always strive to better your experience and we appreciate your time. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience and with your help, we hope to do so. Again thank you for taking your time filling out the survey. Sincerely, Management

5
Everyone

Easy access es from the freeway and not too far from the boardwalk

By on Mar 2, 2020

Review comment responded on Mar 6, 2020

Dear Valued Guest, Thank you for taking the time to fill out our online survey. Your feedback on how we are doing is very important to us. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience. Again, thank for taking the time to fill out our online survey. Sincerely, Management

4
Everyone

By on Feb 25, 2020

Review comment responded on Mar 11, 2020

Dear Valued Guest, Thank you for taking the time to fill out our online survey. Your feedback on how we are doing is very important to us. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience. Again, thank for taking the time to fill out our online survey. Sincerely, Management

4
Everyone

By on Jan 8, 2020

Review comment responded on Jan 20, 2020

Dear Valued Guest, Thank you for taking the time to fill out our online survey. Your feedback on how we are doing is very important to us. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience. Again, thank for taking the time to fill out our online survey. Sincerely, Management

4
Family

Parking fee wasn't exorbinent but I don't believe it was displayed at time off booking thru Orbitz.

By on Nov 22, 2019

Review comment responded on Nov 25, 2019

Dear Valued Guest, Thank you for taking the time to fill out our online survey. Your feedback on how we are doing is very important to us. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience. Again, thank for taking the time to fill out our online survey. Sincerely, Management

4
Family

Pretty good: clean, in good conditions, good breakfast, attentive and polite staff, good location. Dining room and parking spaces could be bigger.

By on Nov 13, 2019

Review comment responded on Nov 13, 2019

Dear Valued Guest, Thank you for taking the time to fill out our online survey. Your feedback on how we are doing is very important to us. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience. Again, thank for taking the time to fill out our online survey. Sincerely, Management

5
Family

Breakfast was great. Pool was ok. For the price cannot beat it.

By on Nov 2, 2019

Review comment responded on Nov 3, 2019

Dear Valued Guest, Thank you for taking the time to fill out our online survey. Your feedback on how we are doing is very important to us. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience. Again, thank for taking the time to fill out our online survey. Sincerely, Management

5
Family

Spacious and clean room, friendly staff. Small pool no hot tub

By on Aug 20, 2019

Review comment responded on Aug 22, 2019

Dear Guest , Thank you for taking the time to fill out our online survey. Your feedback on how we are doing is very important to us. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience. Again, thank for taking the time to fill out our online survey. Sincerely, Management

3
Family with small children

Not bad, it’s not that good what I usually see in holiday inn

By on Jul 30, 2019

Review comment responded on Aug 1, 2019

Dear Guest , Thank you for taking the time to fill out our online survey. Your feedback on how we are doing is very important to us. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience. Again, thank for taking the time to fill out our online survey. Sincerely, Management

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

1410 Ocean Street, Santa Cruz, CA 95060
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