Holiday Inn Express Hotel & Suites Santa Cruz by IHG

2.5 star property
Hotel with free breakfast, near Santa Cruz Beach Boardwalk

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Terrace/patio
Free daily full breakfast
Desk, blackout drapes, iron/ironing board, cribs/infant beds
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Santa Cruz Wharf
    ‪3 min drive‬
  • Place, Santa Cruz Beach Boardwalk
    ‪3 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

Room options

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

7.8 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(118 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Roll-In Shower)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santa Cruz

Located in Westside Santa Cruz within 2 miles (3 km) of Santa Cruz Beach Boardwalk, Holiday Inn Express Hotel & Suites Santa Cruz by IHG is within a few miles (5 km) of other popular sights such as Monterey Bay. The 100 rooms at this hotel include refrigerators and coffee makers and guests can enjoy free breakfast.

What's nearby

  • Ocean Street - 1 min walk - 0.0 miles
  • Pacific Avenue - 12 min walk - 0.6 miles
  • Santa Cruz Wharf - 3 min drive - 1.8 miles
  • Santa Cruz Beach Boardwalk - 3 min drive - 1.8 miles
  • Mystery Spot - 7 min drive - 3.6 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 40 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Taqueria Los Pericos - ‬12 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk

About this property

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
Guests of Holiday Inn Express Hotel & Suites Santa Cruz by IHG enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. Self parking is available for USD 10 per night. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a computer station, express check-out, and laundry facilities.
Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 18 2025 to December 31 2025 (dates subject to change):
  • Business center
  • Meeting facilities
  • Sauna
The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night
  • Cribs/infant beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 10 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to November.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz by IHG

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Holiday Inn Express Hotel & Suites Santa Cruz by IHG provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

As of Oct 21, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Santa Cruz by IHG on Oct 28, 2025 start from $110.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

This hotel is situated in Westside Santa Cruz, just steps from Ocean Street. You'll also find Santa Cruz Beach Boardwalk and Monterey Bay within a short drive.

Is there parking available at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Yes, covered parking is offered for USD 10 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Holiday Inn Express Hotel & Suites Santa Cruz by IHG include a casino on the premises?

No, Holiday Inn Express Hotel & Suites Santa Cruz by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 7:00 AM and 10:00 PM and the seasonal pool is normally open from April until November.

What amenities will couples enjoy at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a seasonal outdoor pool and free breakfast.

Does Holiday Inn Express Hotel & Suites Santa Cruz by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Hotel & Suites Santa Cruz by IHG have a restaurant that serves breakfast?

Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers free full breakfasts each morning though there is no restaurant.

Will Holiday Inn Express Hotel & Suites Santa Cruz by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Santa Cruz by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Santa Cruz by IHG is Watsonville, CA (WVI-Watsonville Municipal), which is 15.2 mi away (21 minutes by car). Another top airport is Norman Y. Mineta San Jose Intl. Airport (SJC), which is around 27.1 mi away.

Are there rooms with balconies at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Hotel & Suites Santa Cruz by IHG.

Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 650 out of 1151 reviews
Rating 8 - Good. 263 out of 1151 reviews
Rating 6 - Okay. 124 out of 1151 reviews
Rating 4 - Poor. 54 out of 1151 reviews
Rating 2 - Terrible. 60 out of 1151 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

aimee

Stayed 1 night in Sep 2025

6/10 Okay

Souri

Traveled with group
Okay
Stayed 1 night in Jul 2025

8/10 Good

vijay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was good. Just the mattresses/spring frame make noise when you take turns during sleep. Only shower head , no bottom faucet so had hard time giving kids bath.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, great breakfast. parking fee low compared to other hotels
Stayed 1 night in Jul 2025

10/10 Excellent

Maribel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

MELVIN

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Near to Santa Cruz beach and broad walk.
Stayed 2 nights in Jul 2025

8/10 Good

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no towels on day two - had to ask for them shower was slippery - needs a grip handle and non-slip stickers on the floor of the shower. Beyond this the place was perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

Sona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in center of the city surrounded by good eateries and all city attractions closeby . The Santa Cruz boardwalk is close and the hotel rooms were very comfortable and spacious for a family stay . Highly recommend the hotel .
Stayed 1 night in Jun 2025

10/10 Excellent

Weston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

MELISSA

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, location, safe environment, clean property, and great breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Angelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Stefanie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We found multiple hairs in our towels, bed, and around our suite. We also felt like the room was not cleaned properly. The staff was very nice and did try to help with the issues we encountered. The continental breakfast was good, but our issue was that both mornings more than half of the food trays were empty. Some did not get replenished at all, and the time the breakfast ended was inconvenient.
Suite queen beds
Suite
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashish

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
studio suite 2 queen bed was our room, we found the room had plenty space for a family of 4. parking was easy, We were able to go in and out and still found parking at ease late night. the best part of the stay was that breakfast was included. selection of items for breakfast was good and plenty of space to sit and enjoy.. definitely going to stay there next time..
Stayed 1 night in Jul 2025

6/10 Okay

Robin

Liked: Staff & service
Disliked: Cleanliness
The King bed was so old and worn that it was too soft and mushy to sleep on. They were very responsive and gave us another room that had a nice mattress.
Stayed 1 night in Jul 2025

2/10 Terrible

lindsay

Stayed 1 night in Jul 2025

6/10 Okay

Mariajane

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
One person when checking in, can't get to lobby with elevator without checking in first, and since the garage is underground you have to take stairs. A car that's not an SUV or truck will scrape driving out of garage. Queen beds advertised but beds are smaller, and they have a noise cut off time but you can hear doors slamming and noises all night, especially outside where we were put, there's a shed below and you can hear it all night. Rooms get warm at night. Also $200 deposit taken at check in, still waiting for it to be returned.
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great staff and clean facility. Breakfast was nice and the room was comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Lisa, Fresno

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to a suite with extra sofa bed, the room was very spacious and loved the layout. I stayed in room 206 away from people since I had young children and they can sometimes be a little noisy. Only thing we didn’t like was that it had two tvs, one had local channels the other dish channels. Would have preferred to be underaged to watch our favorite apps like Netflix, or Disney +. Pool was ok, breakfast was standard, and a few walking distance restaurants. Parking was an extra fee and very tight spaces had some difficulty unbuckling car seats since there was not a lot of room in between cars but manageable. Will stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Tiffiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2025

10/10 Excellent

Charnice

Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Stayed 2 nights in Jun 2025

10/10 Excellent

Alysia

Stayed 1 night in Jul 2025

10/10 Excellent

Janessa

Stayed 2 nights in Jul 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Clean

Comfortable and clean hotel for an early San Jose flight.
Stayed 1 night in Jul 2025