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Best Western Plus All Suites Inn

2.5 star property
Hotel with free breakfast, near Santa Cruz Beach Boardwalk

Choose dates to view prices

Photo gallery for Best Western Plus All Suites Inn

Exterior
Lobby
Point of interest
Suite, 1 King Bed, Non Smoking, Balcony | In-room safe, individually decorated, individually furnished, desk
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available
  • Gym
  • Laundry

Explore the area

View in a map
500 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪15 min walk‬
  • Place, Santa Cruz Wharf
    ‪20 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(21 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 297 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(12 reviews)
  • 297 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Westside Santa Cruz
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 1,169 reviews
$107 nightly
The price is $124
Dec 2 - Dec 3
Total with taxes and fees
Holiday Inn Express Hotel & Suites Santa Cruz by IHG

About the neighborhood

Santa Cruz

Located in Westside Santa Cruz, Best Western Plus All Suites Inn is within a mile (2 km) of popular sights such as Santa Cruz Beach Boardwalk and Main Beach. This hotel has 80 rooms and welcomes guests with conveniences like free breakfast, a gym, and a hot tub.

What's nearby

  • Ocean Street - 1 min walk - 0.0 miles
  • Pacific Avenue - 8 min walk - 0.5 miles
  • Main Beach - 14 min walk - 0.8 miles
  • Santa Cruz Beach Boardwalk - 15 min walk - 0.8 miles
  • Santa Cruz Wharf - 20 min walk - 1.1 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 42 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬8 min walk
  • ‪Jack in the Box - ‬5 min walk
  • ‪四姐 Special Noodle - ‬2 min walk
  • ‪The Jury Room - ‬6 min walk

About this property

Best Western Plus All Suites Inn

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
At Best Western Plus All Suites Inn, guests have access to a gym, free WiFi in public areas, and a hot tub. Self parking is available for USD 16.50 per night. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
Guests can expect to find 50-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also standard.
Recreational amenities at the hotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Santa Cruz by IHG
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 1,169 reviews
$107 nightly
The price is $124
Dec 2 - Dec 3
Total with taxes and fees
Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 16.50 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 570 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (42 inches high)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per day, plus a deposit of USD 150 per stay
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 40.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 16.50 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No alcohol is served at Best Western Plus All Suites Inn.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western All Suite Inn
Best Western Plus All Suite
Best Western Plus All Suite Inn
Best Western Plus All Suite Inn Santa Cruz
Best Western Plus All Suite Santa Cruz
Best Western Plus Suite
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn
Best Western Plus All Suites Santa Cruz
Best Western Plus All Suites
Santa Cruz Best Western
Best Western Plus All Hotel Santa Cruz
Best Western Santa Cruz
Best Plus Suites Santa Cruz
Best Western Plus All Suites Inn Hotel
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn Hotel Santa Cruz

Frequently asked questions

What can I see around Best Western Plus All Suites Inn?

This hotel is situated in Westside Santa Cruz, just steps from Ocean Street, and within a 10-minute walk of Pacific Avenue and Santa Cruz Museum of Art and History. You'll also find Monterey Bay and Santa Cruz Beach Boardwalk within a short drive.

Is there parking available at Best Western Plus All Suites Inn?

Yes, covered parking is offered for USD 16.50 per night with in/out privileges. Though parking is limited per unit, accessible parking is also available. You'll find a max of 1 space per unit.

Does Best Western Plus All Suites Inn include a casino?

No, Best Western Plus All Suites Inn doesn't have a casino.

Will I find an indoor pool at Best Western Plus All Suites Inn?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Best Western Plus All Suites Inn a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include fireplaces and jetted bathtubs.

Are there hot tubs at Best Western Plus All Suites Inn?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Plus All Suites Inn have a restaurant with a breakfast menu?

Best Western Plus All Suites Inn offers free buffet breakfast each morning though there is no restaurant.

Does Best Western Plus All Suites Inn allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Plus All Suites Inn for a fee of USD 40 per pet, per day. A deposit of USD 150 per stay is collected.

Are there connecting rooms at Best Western Plus All Suites Inn?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Best Western Plus All Suites Inn?

The closest major airport to Best Western Plus All Suites Inn is Watsonville, CA (WVI-Watsonville Municipal), which is 15.9 mi away (24 minutes by car). Another top airport is Norman Y. Mineta San Jose Intl. Airport (SJC), which is around 27.7 mi away.

Are there rooms with balconies at Best Western Plus All Suites Inn?

Yes, some guestrooms at Best Western Plus All Suites Inn offer a balcony.

Best Western Plus All Suites Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 427 out of 1009 reviews
Rating 8 - Good. 274 out of 1009 reviews
Rating 6 - Okay. 164 out of 1009 reviews
Rating 4 - Poor. 80 out of 1009 reviews
Rating 2 - Terrible. 64 out of 1009 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Creig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it and we will be back

Very clean and comfortable. The staff was very helpful with a few questions that I did have. Had a question about how to switch to TV over for a different input and within five minutes maintenance was there.
Stayed 2 nights in Aug 2025

10/10 Excellent

dana

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel staff and accomodations
Stayed 1 night in Aug 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

rafael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2025

4/10 Poor

Jovita

Stayed 1 night in Aug 2025

6/10 Okay

charise

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It was so hard to sleep, you hear footsteps from the rooms upstairs and each time the rooms next to us shut their doors closed. They could’ve made the rooms sound proof. Very limited parking and not the cleanest. You see molds in the tub.
Stayed 2 nights in Aug 2025

4/10 Poor

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My big gripe this trip was that i was charged $33 for parking and never used the parking garage once ! The first time we stayed at this location we loved it however this time was different and we will probably stay closer to the beach next time .They serve breakfast and the rooms are clean but the parking situation ruined this place for me personally.
Stayed 3 nights in Aug 2025

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, I would stay here again.
Stayed 3 nights in Aug 2025

2/10 Terrible

Christine

Stayed 2 nights in Jul 2025

4/10 Poor

Tina

Liked: Cleanliness, staff & service, amenities
The room is bright at nigjt and i didn't slept for two nights. I requested & asked if they fixed the problem.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lizzet

Liked: Cleanliness, staff & service, property conditions & facilities
Safe place to stay
Stayed 1 night in Aug 2025

6/10 Okay

Thomas

Traveled with partner, Traveled with family
It was nice not far from the beach
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking wasn’t the greatest but the room style suites were exceptional.
Stayed 3 nights in Jul 2025

6/10 Okay

Merrill

Stayed 1 night in Aug 2025

6/10 Okay

Michelle

Liked: Cleanliness
Stay was pretty good but was charged for parking and having a hard time being reimbursed as I didn’t park on site.
Stayed 2 nights in Jul 2025

10/10 Excellent

Belen

Stayed 2 nights in Jun 2025

10/10 Excellent

Salina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Chia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is as expected. Parking was limited. Otherwise all good. I’d stay there again when I need a place in Santa Cruz.
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Young Lady at the front desk went over the top to accommodate myself and family. Great vibes, Hotel was great, clean, and walking distance from the beach. Definitely going to be my go to hotel when visiting santa cruz.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bertha Gonzalez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms very fast booking no issues our room was ready in minutes. Would stay again. Parking is a little crazy tho
Stayed 1 night in Aug 2025

8/10 Good

Jesus

Stayed 1 night in Jul 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area in which the property was was close to all places I needed to be. It was safe, it was nice and most of all the staff was friendly.
Stayed 1 night in Jul 2025

8/10 Good

William

Business traveler
Liked: Staff & service, room comfort
Bedding was stained. When we complained the desk clerk did what he could to help but it still was disappointing in a hotel at this price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great hotel. Ckose to the beach, boardwalk and restaurants. Hotel was clean, comfortable bed. Just to nit-pick, the tv had to set up everytime it was turned on and took 15 minutes or so to be ready to watch. It was inconvenient if I just wantes to check the weather or just to start watching a show. Parking was tight in the parking garage.
Stayed 3 nights in Jul 2025

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