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Best Western Plus All Suites Inn

2.5 out of 5.0

Recent guest reviews

Checked in pleasant . Went straight pleasantly surprised nice room . Went to hot tub very nice , enjoyed . Had very nice stay here . I would recommend to friend and family ..

Parking was adequate. Front desk staff was informative and friendly. Rooms are clean and undated with just enough room to accommodate a family of four. Breakfast included eggs, sausage, waffles, cereals, breads, milk, juices and coffee. The location was great! Restaurants, grocery stores, convenient stores and local attractions are within walking distance. Only a 10 minute drive to the giant redwoods and a 5 minute drive to the famous boardwalk and beach. Overall, this hotel is a great value.

Clean and spacious rooms for 2 adults and 3 older kids. Close to the boardwalk and restaurants- free parking and Internet is a plus. The free breakfast was good, with plenty of choices. We would definitely stay here again.

Check in was quick and easy. We were offered a free room upgrade, which was a great bonus. Parking garage was safe and secure. The room was very clean and updated. Breakfast was very good. Lots of offerings: eggs, sausage, bagels, cereal, etc. my only complaint was that both streets that border the hotel are very busy, so there was a fair amount of noise. Not a big deal though.

Walking distance to downtown, Marianne's Ice Cream and the Buttery restaurant! Delicious hot breakfast includes waffles, eggs, bacon or sausage, yogurt and toppings!

Overall a great place to stay. Staff was great, room was clean and awesome, jacuzzi was good size. Not as close to the beach as hoped but overall great place to stay and worth the money!

The people who work the desk were simply wonderful!

This hotel was a great fit for us. The Two bedrooms and pull out sofa bed worked perfectly for this family of four with two teenagers. The breakfast that was included was great. Our only complaint was that we had a room at the rear of the hotel and there was a lot of noise from the alley. Next time we'll ask for a room up front. Definitely stay here sgain.

The beds were so old that the mattresses were lumpy. The room even smelled old. Nice big room just not very comfortable furniture

Within walking distance of town, plenty of parking, friendly staff, comfortable bed.

Easy access from either of two main roads was a big help. The room was clean and well appointed. I can not say enough about the helpfulness of the staff. Every one of the desk staff went out of their way to satisfy our every need.

small but very clean hotel. If you come back to your hotel late at night, there is a big chance you won't find parking in the garage.

I was very disappointed with the service of the staff. For the general price that I payed for this hotel, I has high expectations. I have always had good stays with the best western however, upon arriving there were no best western parking areas open. When brought to the attention of the staff they were not helpful and stated, we are using parking spaces for equipment, I guess you will have to park somewhere on the street. The closest street parking was approximately a block or more away. For the price of the hotel, I believe that we should be made aware of a shortage in parking prior to the stay, as to know what to expect. I feel unhappy with the lack of respect and input from the staff. We fill out a car waiver upon arriving for specific on site parking, but in my opinion there is no need for this if we are unable to park in the designated best western parking. Thank you for your time, Alexandria Doyle

It was wonderful, the refrigerator wasn't working, but everything else was perfect.

Hotel was awesome. ..staff was very helpful. I booked a different hotel down the street and it was horrible so I left there and went best Western. Even tho I lost out on my money on the previous hotel best Western staff helped me out and got my kids and myself a wonderful spacious room. This will definitely be were we stay at on our next trip.

Other then a very hard mattress, great place. Definitely will be back.

Room was great, bath tub was amazing. That's the first thing I look at in a room and this one was amazing. defiantly gunna stay here again.

Rooms are clean and location isn't bad for the money. I will book there the next time I'm in town!

The kids loved the breakfast, and the room was beyond wonderful. The service was fabulous - I would stay there again.

We had a nice time and the staff was friendly and helpful. The breakfast buffet was okay. We would have liked a little more variety. All and all, we felt this hotel was a regular Best Western and not a Plus but we were happy with the rate we paid for a location so close to the beach and boardwalk.

500 Ocean St Santa Cruz CA

Hotel highlights

  • Close to Santa Cruz Beach Boardwalk and Main Beach
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Best Western Plus All Suites Inn places you within a mile (2 km) of popular attractions like Santa Cruz Beach Boardwalk and Main Beach. This hotel has 77 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's also close to University of California Santa Cruz and Mystery Spot.


Dining

Free breakfast is included with your stay.


Rooms

The 77 rooms are air-conditioned and have an array of amenities, including sofa beds, microwaves, and refrigerators. Guests can enjoy TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and free local calls.


Property features

Guests staying at Best Western Plus All Suites Inn enjoy a fitness center, a spa tub, and a sauna. If you drive, take advantage of free parking. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Suite, 1 King Bed, Non Smoking, Microwave

King 1 | Sleeps 3

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 5

Suite, 1 King Bed, Non Smoking, Fireplace

King 1 | Sleeps 3

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Best Western Plus All Suites Inn

Everyone (10) Couples (18) Business (6) Family (26) Friends (2) Other (1)
4

3 days in santa cruz

Everyone

Checked in pleasant . Went straight pleasantly surprised nice room . Went to hot tub very nice , enjoyed . Had very nice stay here . I would recommend to friend and family ..

By , from c on May 13, 2017

4

great santa cruz hotel

Everyone

Parking was adequate. Front desk staff was informative and friendly. Rooms are clean and undated with just enough room to accommodate a family of four. Breakfast included eggs, sausage, waffles, cereals, breads, milk, juices and coffee. The location was great! Restaurants, grocery stores, convenient stores and local attractions are within walking distance. Only a 10 minute drive to the giant redwoods and a 5 minute drive to the famous boardwalk and beach. Overall, this hotel is a great value.

By , from Bakersfield, Ca on Oct 11, 2016

4

nice hotel, close to everything.

Everyone

Clean and spacious rooms for 2 adults and 3 older kids. Close to the boardwalk and restaurants- free parking and Internet is a plus. The free breakfast was good, with plenty of choices. We would definitely stay here again.

By , from Clearlake, CA on Jul 8, 2016

5

much nicer than i expected

Everyone

Check in was quick and easy. We were offered a free room upgrade, which was a great bonus. Parking garage was safe and secure. The room was very clean and updated. Breakfast was very good. Lots of offerings: eggs, sausage, bagels, cereal, etc. my only complaint was that both streets that border the hotel are very busy, so there was a fair amount of noise. Not a big deal though.

By , from california on Jul 8, 2016

5

santa cruz favorite

Everyone

Walking distance to downtown, Marianne's Ice Cream and the Buttery restaurant! Delicious hot breakfast includes waffles, eggs, bacon or sausage, yogurt and toppings!

By , from Orange County, CA on Jul 2, 2016

5

staff was great!

Everyone

Overall a great place to stay. Staff was great, room was clean and awesome, jacuzzi was good size. Not as close to the beach as hoped but overall great place to stay and worth the money!

By on May 29, 2016

4

friendly & helpful

Everyone

The people who work the desk were simply wonderful!

By on May 16, 2016

4

great stay in santa cruz

Everyone

This hotel was a great fit for us. The Two bedrooms and pull out sofa bed worked perfectly for this family of four with two teenagers. The breakfast that was included was great. Our only complaint was that we had a room at the rear of the hotel and there was a lot of noise from the alley. Next time we'll ask for a room up front. Definitely stay here sgain.

By , from Santa Clarita, CA on Apr 9, 2016

2

furniture was old and worn

Everyone

The beds were so old that the mattresses were lumpy. The room even smelled old. Nice big room just not very comfortable furniture

By on Apr 8, 2016

4

convenient

Everyone

Within walking distance of town, plenty of parking, friendly staff, comfortable bed.

By , from Chico, CA on Mar 21, 2016