Room, 2 Queen Beds, Courtyard View
Queen 2 | Sleeps 4
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Wyndham Garden San Jose Airport
3.0 out of 5.0
3.4
out of 5
Average Guest Review
See all 115 reviews
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Recent guest reviews
I like the location. It is close to the air port. I do not like about this hotel that they do not have a elevator inside the hotel.
I enjoyed the pool and hot tub, the in room coffee and refrigerator, the feel of the mattress, and the selection of soaps. What I did not enjoy was the big group of guys drinking beer and cursing at the pool forcing my daughter and I to leave or getting woken up by people yelling outside my room three times. No sign of any security or staff on property outside of the lobby.
Food in hotel was very tasty. The chef was personable and attentive. Hotel smelled wonderfully and the pool area was very nice. Shuttle bus to airport was efficient and on time.
The pool is vety nice and rooms atre very clean Microwave not available in the room
Check in process was quick and very thoroughly explained.
They made the lobby nice. Carpet walkway leading to rooms dirty & stained
The location is excellent for anyone needing to get to the airport early the next morning, plus the airport shuttle bus is excellent.
Some rawdy neighbors came in the early hours and we're loud. The facilities were very clean and neat
On night one of my stay, I ordered room service. The dishes were left in my room when I left for work. When I returned to my room around 5:00 PM, the dishes were set in the bushes outside of my room door. Obviously the maid has set them there earlier when clearning the room but no one had picked them up. On night two of my stay, I called room service three times, no answer. I then called the front desk and told them I could not reach room service. They said they would contact room service and have them call my room. After 45 minutes, no call. I then called room service again, no answer. I decided to order via Uber Eats instead.
This is a motel is really a 1-2 star. It's very old and worn. I was very surprised that it's a Wyndham Garden and surprised that it was a motel (not a hotel). I felt mislead by Orbitz's rating of it. There is a free shuttle to the airport, which is about 10 minutes away. That's the best thing to say about it. The negatives -- most of the hotel front desk staff were gruff and not very helpful. There's not free breakfast, which I would expect from this type of hotel. The room itself was old with peeling paint and cheap furniture. It is an old motel and there could be the potential for it to be really cool -- there's a little golf putting green and a pool -- but it's not be kept up or refurbished in a nice way. It feels like they're spending the least amount of money to keep it going! I don't recommend staying here, especially for the price that they charge.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Free airport shuttle
Wyndham Garden San Jose Airport places you within 3 miles (5 km) of popular attractions like San Jose State University and San Jose Museum of Art. This 195-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
Dining
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Order from room service to satisfy your hunger without leaving your room. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 10 AM.
Rooms
A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. Beds sport down comforters and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and free local calls.
Property features
At Wyndham Garden San Jose Airport, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.
Guest reviews for Wyndham Garden San Jose Airport
Everyone
Everyone
Review comment
Manager responded on Jun 10, 2019
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!
Everyone
Review comment
Manager responded on Jun 7, 2019
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!
Everyone
Review comment
Allen Anderson responded on May 14, 2019
Thank you very much for your review.
Families
Families
I like the location. It is close to the air port. I do not like about this hotel that they do not have a elevator inside the hotel.
Review comment
Allen Anderson responded on May 7, 2019
Our apologies but we always have a bellman available if it is luggage carry up that is a challenge.
Family with small children
Families
I enjoyed the pool and hot tub, the in room coffee and refrigerator, the feel of the mattress, and the selection of soaps. What I did not enjoy was the big group of guys drinking beer and cursing at the pool forcing my daughter and I to leave or getting woken up by people yelling outside my room three times. No sign of any security or staff on property outside of the lobby.
Review comment
Allen Anderson responded on May 3, 2019
Thank you for your review we will speak with our Security team to ensure they are doing rounds.
Everyone
Review comment
Allen Anderson responded on Apr 29, 2019
Thank you for your review.
Families
Food in hotel was very tasty. The chef was personable and attentive. Hotel smelled wonderfully and the pool area was very nice. Shuttle bus to airport was efficient and on time.
Review comment
Allen Anderson responded on Apr 29, 2019
Thank you very much for your review and your business.
Everyone
Review comment
Allen Anderson responded on Apr 29, 2019
Thank you for your review.
Families
Partner
Couples
The pool is vety nice and rooms atre very clean Microwave not available in the room
Review comment
Allen Anderson responded on May 3, 2019
Please on your next stay just request a microwave. My sincere apologies that we did not mention this to you at check in.
Wyndham Garden San Jose Airport
1355 N 4th Street, San Jose, CA 95112Hotel Amenities
Hotel Area
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It was our priviledge to earn your business and we hope to host you again on your next trip.