Dirty, nasty. Do not stay!!
Ice maker is not close by.
Hallways had old, filthy and rip carpets. Lightning in the room was terrible and the doors locks weren’t safe.
No restaurants in walking distance They missed my wakeup call and almost missed my flight Check in was slow Had to take a cab from the airport shuttle was not running but they did pay for the cab
Housekeeping was good. Front desk was helpful but understaff. Room was decent but still have that old, dated hotel smell. Surrounding area is not to desirable but the fence keeps unwanted out. Fair for the price.
When we reached to checkin there was quite a line and they kept goofing up on the assigned rooms. A couple folks were given rooms that already had people living in it. I was checked in to this hotel but was sent to another hotel 11 miles away to get the room, that Wyndham Silicon Valley was crappy one, the guy checked me In and at 5 am they came by to ask who checked us in since per records that room Shud be vacant . Over all an a solo nightmare. Kids get scared if someone knocks the door at 5 am in the hotel.
Hotel room doors open to outside. Several times in the night, I heard what sounded like a crazy person’s rambling solo conversation outside my door. I had to get up and out super early for a flight. It was scary to open the door to the outside in the dark after hearing the night activity, and was even worse when the door to the lobby was locked. I had to go back to my room and call the front desk to figure out how to access the lobby. I asked if they have considered placing a sign on the locked door instructing guests how to get to the lobby, guest reception replied they have tried that but someone keeps taking the signs down. Great price on the room, but you don’t get what you don’t pay for. This was a one and done stay for me.
It’s okay
First 2 rooms they put us in had no ac. Finally I asked them to check the 3rd room before we haul our 3 kids and luggages to it. We checked in at 9pm and asked for extra blankets but they said their housekeeper left for the day so we’d have to wait for the next day to ask. Terrible.
Only good thing was it’s 5 minutes from airport. The property itself was not pleasant or comfortable. Even with covid the grab n go breakfast was a joke. None of the outlets in the room worked. Heard Constant weird noises all night in room and light kept flickering and would go off.
Nothing was unique staff very uncooperative
Spent 1 night at this hotel, was clean and quiet.
Wyndham Garden San Jose Airport places you within 3 miles (5 km) of popular attractions like SAP Center at San Jose and San Jose Convention Center. This 195-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Savor a meal from the comfort of your room with room service.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include refrigerators, microwaves, and coffee makers.
At Wyndham Garden San Jose Airport, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a spa tub, conference space, and a business center.
Dirty, nasty. Do not stay!!
Ice maker is not close by.
Hello Chaiwat,Thank you for your valuable opinion regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.
Hallways had old, filthy and rip carpets. Lightning in the room was terrible and the doors locks weren’t safe.
Hi Rita,Thank you for your review of your stay at the Wyndham Garden San Jose Airport. Thank you for bringing these items to our attention so we can assign them to the appropriate department to get these items remedied.
No restaurants in walking distance They missed my wakeup call and almost missed my flight Check in was slow Had to take a cab from the airport shuttle was not running but they did pay for the cab
Hello Steven Edward,We appreciate your rating of our hotel and the feedback you have shared pertaining to our shuttle. We appreciate you taking the time to share your experience.
Hello Mary,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
Hello Rebekah,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.
Housekeeping was good. Front desk was helpful but understaff. Room was decent but still have that old, dated hotel smell. Surrounding area is not to desirable but the fence keeps unwanted out. Fair for the price.
Hello Anthony, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guests experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
When we reached to checkin there was quite a line and they kept goofing up on the assigned rooms. A couple folks were given rooms that already had people living in it. I was checked in to this hotel but was sent to another hotel 11 miles away to get the room, that Wyndham Silicon Valley was crappy one, the guy checked me In and at 5 am they came by to ask who checked us in since per records that room Shud be vacant . Over all an a solo nightmare. Kids get scared if someone knocks the door at 5 am in the hotel.
Hello vikram, Thank you for sharing your experience with us. We appreciate the input referring to our room. We appreciate you taking the time to share your experience.
Hotel room doors open to outside. Several times in the night, I heard what sounded like a crazy person’s rambling solo conversation outside my door. I had to get up and out super early for a flight. It was scary to open the door to the outside in the dark after hearing the night activity, and was even worse when the door to the lobby was locked. I had to go back to my room and call the front desk to figure out how to access the lobby. I asked if they have considered placing a sign on the locked door instructing guests how to get to the lobby, guest reception replied they have tried that but someone keeps taking the signs down. Great price on the room, but you don’t get what you don’t pay for. This was a one and done stay for me.
Hello Elizabeth,I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
Hello Lindsey, On behalf of our entire staff thank you for staying with us and for rating your stay.,
Good Afternoon,Thank you for taking the time to review your stay at the Wyndham Garden San Jose Airport. We are very sorry to hear that the hotel did not live up to expectations and you found the hotel to be dirty. Can you please reach out to us directly so we can address your concerns and work to rectify them so future guests do not encounter these issues. Thank you!