Only good thing was it’s 5 minutes from airport. The property itself was not pleasant or comfortable. Even with covid the grab n go breakfast was a joke. None of the outlets in the room worked. Heard Constant weird noises all night in room and light kept flickering and would go off.
Nothing was unique staff very uncooperative
Spent 1 night at this hotel, was clean and quiet.
Wouldn't recommend staying here. The rooms and the rest of the hotel are overdue for a remodel and serious repairs.
No coffee maker in room. I was too tired to see if I could get one from the front desk. Staff was very helpful
Very run down had to change rooms air conditioning not working
The Wyndham is like an oasis inside the run down airport part of town. The faciltiy is clean and well cared for. The hotel rooms surround a central terrace with a great pool, hot tub and gorgeous tropical landscaping. Overall, very unexpected and nice.
Pool area was nice, staff was very helpful. Rooms seemed dated and small.
The room was high quality with a good comfortable bed. The entire room and bathroom was very clean - which I find important. There is some minor construction around the complex, but did not directly affect my stay. Overall a nice stay at a good value.
The room had was in good shape with two double beds. The air conditioner sounded like a plane was taking off when in use. Unable to set AC to lower than 65. Many loud customers, up all night and early morning. The grounds were attractive, flowering plants and trees. Slow desk service, would be helpful to have more than one person working the desk or someone available to help when line is long.
The property was old and run down in the room. They did add some nice touches with robes/slippers and toiletries. Te staff was very nice and helpful. If the room was upgraded I would give a better eval.
I would give this property 5 stars because when it comes down to it what is most important… 1. Friendly and helpful staff 2. Reasonable price 3. Clean Room and 4. A good nights sleep. And this hotel provided all of those things. There are a few things that I can probably nitpick about it, like the fact that they don’t have an elevator so I had to carry my luggage up the stairs and carpet outside was very stained by the air conditioners. But I also want to give a shout out to one of their staff (unfortunately I didn’t catch his name. But my key card had stopped working by the 3rd night there. I was standing at my door and tried both cards multiple times. A staff member saw me and quickly came to assist. He used his master key to let me in my room and then went to the front desk to get me new key cards and delivered them to my room.
Wyndham Garden San Jose Airport places you within 3 miles (5 km) of popular attractions like San Jose State University and SAP Center at San Jose. This 195-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Savor a meal from the comfort of your room with room service.
All 195 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Free local calls, laptop-compatible safes, and ironing boards are also standard.
At Wyndham Garden San Jose Airport, guests enjoy an outdoor pool, a gym, and a spa tub. There's free parking, as well as a free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.
Only good thing was it’s 5 minutes from airport. The property itself was not pleasant or comfortable. Even with covid the grab n go breakfast was a joke. None of the outlets in the room worked. Heard Constant weird noises all night in room and light kept flickering and would go off.
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.
Nothing was unique staff very uncooperative
We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.
Spent 1 night at this hotel, was clean and quiet.
Thank you so much for the incredible rating. We look forward to your next visit!
Dear guest, thank you for sharing your feedback with us. We apologize for any aspect of your recent stay with us that did not fully meet your expectations, and hope that we will have another opportunity to give you the wonderful stay that the majority of our guests have. We hope to welcome you back again soon; thank you for your rating. Best Regards, Customer Care Team
Wouldn't recommend staying here. The rooms and the rest of the hotel are overdue for a remodel and serious repairs.
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.
No coffee maker in room. I was too tired to see if I could get one from the front desk. Staff was very helpful
Thank you for sharing your experience with us. We appreciate the input referring to our staff and also our front desk. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. Please do not hesitate to let us know if we could of any help.
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,