Very run down had to change rooms air conditioning not working
The Wyndham is like an oasis inside the run down airport part of town. The faciltiy is clean and well cared for. The hotel rooms surround a central terrace with a great pool, hot tub and gorgeous tropical landscaping. Overall, very unexpected and nice.
Pool area was nice, staff was very helpful. Rooms seemed dated and small.
The room was high quality with a good comfortable bed. The entire room and bathroom was very clean - which I find important. There is some minor construction around the complex, but did not directly affect my stay. Overall a nice stay at a good value.
The room had was in good shape with two double beds. The air conditioner sounded like a plane was taking off when in use. Unable to set AC to lower than 65. Many loud customers, up all night and early morning. The grounds were attractive, flowering plants and trees. Slow desk service, would be helpful to have more than one person working the desk or someone available to help when line is long.
The property was old and run down in the room. They did add some nice touches with robes/slippers and toiletries. Te staff was very nice and helpful. If the room was upgraded I would give a better eval.
I would give this property 5 stars because when it comes down to it what is most important… 1. Friendly and helpful staff 2. Reasonable price 3. Clean Room and 4. A good nights sleep. And this hotel provided all of those things. There are a few things that I can probably nitpick about it, like the fact that they don’t have an elevator so I had to carry my luggage up the stairs and carpet outside was very stained by the air conditioners. But I also want to give a shout out to one of their staff (unfortunately I didn’t catch his name. But my key card had stopped working by the 3rd night there. I was standing at my door and tried both cards multiple times. A staff member saw me and quickly came to assist. He used his master key to let me in my room and then went to the front desk to get me new key cards and delivered them to my room.
The desk clerk was not helpful with several issues. That was the evening clerk. The day people were helping
If you are looking to get sleep do not stay here. If you are looking to party all night and listen to loud music look no further.
Wow what a total s#i7 hole. Looks like they just got a Wyndham sign and placed it on a super 8. Sketchy people outside at all hours of the night. Big ol roaches just hanging out . I could go on and on. This is a really bad place. I stayed at the one of silicon valley blvd and it's night and day. I thought that was the one I was booking. I almost drove home but I was beyond tired.
It's far too expensive for the property not to be keeping itself in better shape. The window shades were gnarled and torn, there were bugs on the bed, and the lighting was actually ridiculously bad.
Ugly! Water stained carpet in the hallway. Water stained ceilings. Pristine? Nope. Scary for a single person and a woman to stay there. Feel unsafe. Safe deposit can not be unlocked. No one has the master key. Disappointing "garden view". Landscape does not look nice. The room is nice. It could use more lights. The shades need to come down more to block the light. We will not come back to his hotel property.
Wyndham Garden San Jose Airport places you within 3 miles (5 km) of popular attractions like San Jose State University and SAP Center at San Jose. This 3-star hotel has 195 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Satisfy your hunger from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to 11:00 AM.
All 195 rooms provide refrigerators, coffee makers, and free local calls. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, ironing boards, and desks are also standard.
At Wyndham Garden San Jose Airport, guests enjoy an outdoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again. Best Regards, Customer Care Team
Very run down had to change rooms air conditioning not working
Thank you for your honest review. We appreciate your comment for it caught our attention on where we need to improve to make sure that our customer have a great time during their stay. We apologize for the unfortunate events that you faced during your stay with us. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Hope that you'll consider staying again with us
The Wyndham is like an oasis inside the run down airport part of town. The faciltiy is clean and well cared for. The hotel rooms surround a central terrace with a great pool, hot tub and gorgeous tropical landscaping. Overall, very unexpected and nice.
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
Pool area was nice, staff was very helpful. Rooms seemed dated and small.
Thank you for choosing to stay with us and rating your recent experience at our property. We hope your stay was pleasant and comfortable. It was a pleasure to host you, and we hope to welcome you back soon and impress you once again with an exceptional level of service and hospitality. Hope to see you again and thank you for staying with us!
The room was high quality with a good comfortable bed. The entire room and bathroom was very clean - which I find important. There is some minor construction around the complex, but did not directly affect my stay. Overall a nice stay at a good value.
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
The room had was in good shape with two double beds. The air conditioner sounded like a plane was taking off when in use. Unable to set AC to lower than 65. Many loud customers, up all night and early morning. The grounds were attractive, flowering plants and trees. Slow desk service, would be helpful to have more than one person working the desk or someone available to help when line is long.
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our air conditioner and comments about our service. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. Please do not hesitate to let us know if we could of any help.