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Hyatt Place San Antonio-Northwest/Medical Center

3.0 out of 5.0

Recent guest reviews

The hotel is dirty outside. Looked like no one is cleaning up. The outside need more lightings too dark for comfort in San Antonio. Inside the room has no Microwave, hand lotion, body wash or shower cap. Not what I expected from Hyatt hotel. Breakfast is horrible. There are a lots of guests are staying there that day. They should've put out more foods. Almost everything are empty by 9am. The pancakes are cold. No individual syrup package. The eggs tasted like powder. The room rate are too high. Not happy.

Good space for a family with kids. We weren't crammed. Also a big plus is that the room has a fridge. Microwave would be nice, too, but that's not something to complain about. Overall, very comfortable stay.

Convenient, couple of resteraunts walking distance. Easy to get to downtown

Great hotel room with a full sitting room and large TV, nice breakfast options, bathroom is a little small and oddly configured.

Brake fast is good is a brake fast buffet definitely recommended

Great location easy to get to from the 410 loop. Staff was great and check in was fast.. Didn't use the pool but it looked nice and refreshing. Had breakfast in the morning and then worked it off in the treadmill..

Good Hotel for the money has really helpful staff.

IT WAS VERY NICE AND CLEAN... WE DIDNT SPEND MUCH TIME AT THE HOTEL BUT THE TIME WE DID STAY WAS GREAT...

Over all a very good. Happy to go back in the future.

The staff was friendly and accommodating! Rooms were nice!

The Hyatt Place NW/Medical Center is now our hotel of choice whenever we go to San Antonio. Fantastic hotel and the staff couldnt have been more nicer. Whatever we needed they had. You cant ask for more than that.

Excellent place to stay! Room was very clean, the staff very friendly, BREAKFAST GOOD

From the staff to the room. Everything was great. Very comfortable bed and sleeper couch. Though it was not used as a sleeper. Very friendly staff. Our only complaint was about the elevators, but they actually had those serviced later that day and the issues of slowness seemed to be fixed. Overall it's our new favorite place. One other thing room service menu is limited, to what appears to be "snacks". No real entree dishes so to speak one would expect from the chain. But they go all out for breakfast. Which I'm sure is most peoples biggest concern in terms of the food service. Breakfast items are hot and fresh.

Staff members at this hotel were very friendly and accommodating. The hot breakfast buffet was delicious! Our family had a great time at the pool. Rooms were very clean and spacious for our family of 5! We will be staying at more Hyatt Place hotels in the future!

We stayed there just one night. The place was great. There was plenty of bedding. We just thought the restroom was a bit small.

We enjoyed our stay. Very comfortable and clean rooms. Breakfast was great, good variety. Staff was very friendly and helpful. Pool was great with clean towels provided at pool. Very busy weekend and elevator was extremely slow.

Clean hotel, friendly staff and good free breakfast. The beds were a little firm for my taste but all and all a good stay.

just what i needed...affordable, quiet and comfortable

Rooms were very clean and looked nice. Bathroom was a bit cramped, however.

Overall good stay. Comfortable and clean. Beds were a bit hard.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 4

Room, 2 Double Beds (High Floor)

Full 2 | Sleeps 6

Room, 1 King Bed (High Floor)

King 1 | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 4

Guest reviews for Hyatt Place San Antonio-Northwest/Medical Center

Everyone (5) Business (9) Couples (8) Family (30) Other (4) Friends (2)
2

fiesta texas trip

Everyone

The hotel is dirty outside. Looked like no one is cleaning up. The outside need more lightings too dark for comfort in San Antonio. Inside the room has no Microwave, hand lotion, body wash or shower cap. Not what I expected from Hyatt hotel. Breakfast is horrible. There are a lots of guests are staying there that day. They should've put out more foods. Almost everything are empty by 9am. The pancakes are cold. No individual syrup package. The eggs tasted like powder. The room rate are too high. Not happy.

By , from Fort Hood on Oct 30, 2017

4

great for families

Everyone

Good space for a family with kids. We weren't crammed. Also a big plus is that the room has a fridge. Microwave would be nice, too, but that's not something to complain about. Overall, very comfortable stay.

By , from tx on Jul 9, 2017

5
Everyone

Convenient, couple of resteraunts walking distance. Easy to get to downtown

By , from chicago on Apr 17, 2017

4
Everyone

Great hotel room with a full sitting room and large TV, nice breakfast options, bathroom is a little small and oddly configured.

By on Nov 22, 2016

5

is good place to stay

Everyone

Brake fast is good is a brake fast buffet definitely recommended

By on Jun 25, 2016

5

great location

Families

Great location easy to get to from the 410 loop. Staff was great and check in was fast.. Didn't use the pool but it looked nice and refreshing. Had breakfast in the morning and then worked it off in the treadmill..

By on Dec 15, 2015

4

good valué for the money

Singles

Good Hotel for the money has really helpful staff.

By on Sep 1, 2015

5

business trip

BusinessTravelers

IT WAS VERY NICE AND CLEAN... WE DIDNT SPEND MUCH TIME AT THE HOTEL BUT THE TIME WE DID STAY WAS GREAT...

By on Aug 18, 2015

4

excellent customer service.

Families

Over all a very good. Happy to go back in the future.

By on Jun 18, 2015

4

nice place

BusinessTravelers

The staff was friendly and accommodating! Rooms were nice!

By on Mar 10, 2015