Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property
Hotel in San Antonio with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hyatt Place San Antonio-Northwest/Medical Center

Lobby sitting area
42-inch flat-screen TV with cable channels, TV, pay movies
Free daily buffet breakfast
42-inch flat-screen TV with cable channels, TV, pay movies
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

Map
4303 Hyatt Place Drive, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪15 min walk‬
  • South Texas Medical Center
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

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Room options

Room, 2 Double Beds (High Floor)

8.6 out of 10
Excellent
(43 reviews)
  • 450 sq ft
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

9.0 out of 10
Wonderful
(9 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(50 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds

8.6 out of 10
Excellent
(14 reviews)
  • 450 sq ft
  • Sleeps 6
  • 2 Twin Beds

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(11 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

San Antonio

Located in Vance Jackson within a mile (2 km) of Huebner Oaks, Hyatt Place San Antonio-Northwest/Medical Center is within 2 miles (3 km) of USAA Corporate Office Headquarters. This 3-star hotel has 126 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • USAA Corporate Office Headquarters - 15 min walk - 0.8 miles
  • South Texas Medical Center - 4 min drive - 2.8 miles
  • University of Texas Health and Science Center at San Antonio - 5 min drive - 3.3 miles
  • The Shops of La Cantera - 6 min drive - 5.6 miles
  • Six Flags Fiesta Texas - 8 min drive - 6.1 miles

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 16 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Mama Margies Mexican Restaurant - ‬18 min walk
  • ‪Big Hops Growler Station - ‬19 min walk
  • ‪Asian Star - ‬2 min drive
  • ‪Pappasito's Cantina - ‬3 min walk

About this property

Hyatt Place San Antonio-Northwest/Medical Center

Hotel in San Antonio with free breakfast and a 24-hour fitness center
At Hyatt Place San Antonio-Northwest/Medical Center, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Sofa beds, sitting areas, and refrigerators are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 1.22 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Frequently asked questions

Is a free cancellation option available at Hyatt Place San Antonio-Northwest/Medical Center?

Hyatt Place San Antonio-Northwest/Medical Center offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Place San Antonio-Northwest/Medical Center?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place San Antonio-Northwest/Medical Center on Jul 21, 2025 start from $94.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hyatt Place San Antonio-Northwest/Medical Center?

This hotel is situated in Vance Jackson, close to Six Flags Fiesta Texas, USAA Corporate Office Headquarters, and North Star Mall. You'll also find Huebner Oaks and Wonderland of the Americas Mall within a short drive.

Is parking available on site at Hyatt Place San Antonio-Northwest/Medical Center?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hyatt Place San Antonio-Northwest/Medical Center feature a casino?

No, Hyatt Place San Antonio-Northwest/Medical Center doesn't have a casino.

Is there an indoor pool at Hyatt Place San Antonio-Northwest/Medical Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hyatt Place San Antonio-Northwest/Medical Center?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hyatt Place San Antonio-Northwest/Medical Center?

No, there isn't a spa tub at this hotel.

Does Hyatt Place San Antonio-Northwest/Medical Center have a restaurant with a breakfast menu?

Yes, Hyatt Place San Antonio-Northwest/Medical Center serves free buffet breakfast each morning from its restaurant.

Does Hyatt Place San Antonio-Northwest/Medical Center allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hyatt Place San Antonio-Northwest/Medical Center for a fee of USD 75 per accommodation, per stay.

Does Hyatt Place San Antonio-Northwest/Medical Center have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hyatt Place San Antonio-Northwest/Medical Center?

The closest major airport to Hyatt Place San Antonio-Northwest/Medical Center is San Antonio International Airport (SAT), which is 8.9 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Hyatt Place San Antonio-Northwest/Medical Center?

No, there aren't any guestrooms with balconies at Hyatt Place San Antonio-Northwest/Medical Center.

Hyatt Place San Antonio-Northwest/Medical Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 497 out of 1003 reviews
Rating 8 - Good. 223 out of 1003 reviews
Rating 6 - Okay. 122 out of 1003 reviews
Rating 4 - Poor. 90 out of 1003 reviews
Rating 2 - Terrible. 71 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good breakfst
Stayed 3 nights in Jun 2025

10/10 Excellent

Hilda

Stayed 1 night in Dec 2024

10/10 Excellent

Lucia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back soon

Me and my family had an awesome 2 night stay. Everything was great beds were so comfy!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

8/10 Good

Ikechukwu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Esther

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Osbaldo

Liked: Cleanliness, staff & service, property conditions & facilities
My family and i have stayed at this property multiple times.
Stayed 1 night in Nov 2024

6/10 Okay

Tiffany, Spring

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
We had a lot of issues with things being broken. There was hair all over the floor. They ran out of wash clothes. Elevator was broken. There was only 1 working elevator for the entire hotel. And that one was pretty shaky as well. Pros: it was an 11 minute drive from six flags. The staff for sure. The woman at the desk was very friendly and helpful. She “upgraded our room” even though it was the same room on a different floor. I do appreciate the effort. The breakfast was decent and saved us a couple pennies. It was one of the cheapest hotels I could find so I’m not terribly surprised. I would only go back if I were pressed for cash and this was the only option.
Stayed 2 nights in Mar 2025

10/10 Excellent

Phillip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary Lou

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

DeJanee

Traveled with family and small children
Liked: Cleanliness, staff & service
Only one elevator was working at the time of our stay and the elevators are very slow. There was no “breakfast”, only fruit and cereal. The hallways have a weird smell as well.
Stayed 1 night in Mar 2025

8/10 Good

Damaris

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem we had was the fact that there were only 2 elevators and one was out of service. This caused delays with everyone trying to use the only working elevator. At one point, the only working elevator was also down so we had to go up and the stairs to the fifth floor.
Stayed 3 nights in Mar 2025

8/10 Good

Hunter

Traveled with group
Liked: Room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Kalpana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty bathroom, flush not working in the bathroom, elevator stinking.
Stayed 1 night in Mar 2025

6/10 Okay

Veronica

Disliked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Mar 2025

2/10 Terrible

Ethan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Grace

Traveled with partner
Liked: Cleanliness, staff & service
The only problem we had elevators not working properly only one was working we were in room 203 i cannot use stairs i have medical condition we would have to wait long time whenever we needed to use it otherwise everything else was good front desk girl her name is maura very hard workeŕ and nice
Stayed 2 nights in Mar 2025

8/10 Good

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Elevators need some serious work.
Stayed 2 nights in Mar 2025

6/10 Okay

Karen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Mole on the big white comforter

One of the elevator was out of service, the room was okay the big white comforter on the beds had mole all inside. Didn’t make a complaint because I didn’t want drama, so took it out and place it by the door for the cleaning staff to take it. But the next day it was back on the bed. Took it out of the bed again. They have to order new one’s. Please check the covers before placing them on the beds.
Stayed 2 nights in Mar 2025

6/10 Okay

Megan

Traveled with group
Liked: Cleanliness, staff & service
Staff were very friendly at check in. We did wait quite awhile to receive additional shower towels (only had 2 for 4 guests originally). Breakfast was good with extremely limited seated. Ended up in the hallway on a bench. One elevator was out of service during our stay and the other one broke in the morning, which made checking out from our 5th floor room a pain. Rooms were clean and modern, gym and pool were also nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Carmina

Liked: Staff & service, amenities
Many places to eat around the area.
Stayed 2 nights in Mar 2025