Extremely helpful staff. Excellent and fresh breakfast
Room is very clean and staff are nice.
The hotel was very clean and new. The staff was very helpful. Wonderful hot breakfast. Great area and close to shopping and dining. Would stay again!
The breakfast was OK, not great. Staff takes a while to return to front.
Stay was wonderful. Staff was helpful and friendly. Breakfast did not disappoint. Would definitely stay again.
Overall everything was good!
The staff was helpful. We enjoyed our stay!
I looked the front desk staff they were very friendly and helpful. They were human and not robotic!
Clean, friendly, big room
....I was amazed how relaxed everyone was when a random white homeless woman dished out harassment to me walk right in the hotel to the 3rd floor to do so ....but me a paying guest had to prove who i was at breakfast cause i was told i looked out of place.....makes no sense
Friendly staff
Everyone was very friendly.
We booked this hotel at a bit higher price compared to the other well known hotels in the area ($209.00 per night for a 2 queen bed), because it is Hyatt, known for it's good brand. We wanted a good full breakfast to start for the day, and we were very disappointed as there was hardly anything left for anyone. People were waiting in long lines to get the breakfast refilled. There was no coffee, had another line of people waiting to get the coffee refills. I feel they should have accounted for the weekend rush and managed a better breakfast for the time they had alloted for the same. The room was fine, but the TV was not working, so we had to call the front desk three times to have someone come and get it started. The customer service was very disappointing. No smiles or greetings from the front desk people even if you are talking to them. It almost felt like a hassle and as if we were there to bother them. There were no bath towels in the room. When we asked for some, we were told that they were short of the towels and didn't have any. Very very terrible experience and disappointing. We visit Austin atleast 4-5 times a year, and book a good hotel which is regarded as a clean and trusting brand hotel. We felt about Hyatt the same until now. We will never stay here again. Thank you.
I liked that everything was close around the hotel
Located in Three Points within a mile (2 km) of Flix Brewhouse by Galaxy, Hyatt Place Austin/Round Rock is within 2 miles (3 km) of other popular sights such as Dell Computer HQ. This 138-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Get a pick-me-up at the coffee shop/cafe.
Guests can expect free WiFi and 42-inch flat-screen TVs. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include sofa beds, sitting areas, and refrigerators. Housekeeping is available on request.
At Hyatt Place Austin/Round Rock, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 4.35 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
Extremely helpful staff. Excellent and fresh breakfast
Brandon, thank you so much for choosing to stay at the Hyatt Place Austin/Round Rock. It's wonderful to hear you had a remarkable experience. We're looking forward to welcoming you back for another pleasant visit in the future.
Room is very clean and staff are nice.
Staci, it's fantastic to hear that the cleanliness of your room at Hyatt Place Austin/Round Rock made your stay enjoyable. It's equally delightful to know that our team members added to the pleasantness of your visit. We value your feedback and look forward to welcoming you back in the future.
The hotel was very clean and new. The staff was very helpful. Wonderful hot breakfast. Great area and close to shopping and dining. Would stay again!
Gina, we're truly delighted to hear about your exceptional stay at the Hyatt Place Austin/Round Rock! It's great that our dedication to cleanliness and helpful team members contributed to your enjoyable experience. We also appreciate your praise for our hot breakfast and convenient location. We're eagerly awaiting your next visit and ensuring another wonderful stay!
The breakfast was OK, not great. Staff takes a while to return to front.
Thank you for taking the time to share your 4/5 review with us, Josh.We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do regarding our breakfast service to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward.We're looking forward to sharing a more enjoyable experience with you soon. Thank you again and have a lovely day!
Stay was wonderful. Staff was helpful and friendly. Breakfast did not disappoint. Would definitely stay again.
Thanks for the great review, Erika!It's wonderful you enjoyed your stay at Hyatt Place Austin/Round Rock so much! We strive for excellence so we're thrilled you appreciated not only our helpful and friendly staff, but also our delicious breakfast options! Your praise lets us know we're doing our job!We can't wait to host you again soon for another amazing experience!
Overall everything was good!
Thanks for the fantastic rating, Ali!It's outstanding we could exceed your expectations during your stay at Hyatt Place Austin/Round Rock. We're all looking forward to your next stay with us.
The staff was helpful. We enjoyed our stay!
Thank you for sharing this wonderful review, Amber!We are very pleased to hear that you had an enjoyable experience at Hyatt Place Austin/Round Rock! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us!We'd love to share another positive experience with you in the future!
Sabahat, thank you for sharing your exceptional experience at Hyatt Place Austin/Round Rock. We're delighted to hear our team members were able to assist you in any way you needed and that you found the breakfast to be of superb quality. We're excited to welcome you back whenever your travels bring you back to Austin.