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Simply Home Inn & Suites

2.0 out of 5.0

Recent guest reviews

the room was clean but the air conditioner sounded like someone was sanding something.the room did have cable.the bathroom was clean.there were restaurants convenientlyv located across the street

First impression the lobby had an awful smell coming out of the secured (hint) glass window. The man was nice and checked us in. When we walked into our room it had an old musty smell that never went away even after running all night the bathroom fan and the air-conditioner. Both bed topper comforters was stained and had cigarettes burn marks. Bed sheets and pillow cases were clean. Overall room cleanliness was good especially with hardwood/laminate floors.

Overall it was ok if you need a place to crash. The power outlets are way too high from the table.

Upon arrival the manager was upset and seemed bothered that I rang the bell for check in. He was rude, condescending and made me feel like he was talking to a child and not a customer. He asked the same question "how many people will be staying in the room?" 4 different times kind of expecting a change in my answer! He then looked at the requests for accommodation I had made (a non-smoking room and late check out) and repeated it to me and I agreed however 2 days later when I was suppose to check out, he comes banging on my door demanding to know why I hadn't left. When I reminded him about my request for late check out he stated not knowing about it and said that a request like that could not be accommodated. He then said I had 30min to leave. He waited outside the door the whole time! And 28 min later was banging on my door again! He was incredibly rude and unprofessional and seemed bothered to have customers and treated me like if he was doing me a favor! I paid for my room and my stay!!! I would NOT RECOMMEND this place to anyone!!!

There was no house keeping, I came back to the room from a day out and the beds were not made all the dirty towels were still on the bathroom floor. The shower was filthy and the curtain to the shower had grosse stains on it.

There was a party going on outside our door until 5 am. Kind of scary.

First I arrived at 8:30pm to a locked business door. That struck me as very odd seeing it was still fairly early in the evening, at least not time for a business such as a hotel to be closed. Then the lady that assisted us had NO idea about Orbitz reservations or understanding that everything was pre-paid, and she barely spoke or understood English. The room was barely OK, there were dirty towels waiting for us and the bed blanket was filthy. The second night there was a fight outside in the hall and about 20 minutes later we were startled awake by police knocking, asking if we saw or heard anything about this fight. Overall, this place was filthy and ghetto and I would never return. Orbitz should not offer it as a place to stay, it lowers your standards.

couldn't find my reservation at first. took a good 10 minutes, I had it printed out luckly. but not something I wanted to go thru at 11PM at night.

The service was great and the room was clean

This hotel is surrounded by delicious restaurants to eat and a great mall to shop at.

Room options

2 Full Beds

Full 2 | Sleeps 4

2 Queen Beds Studio

Queen 2 | Sleeps 4

King Studio

King 1 | Sleeps 2

Guest reviews for Simply Home Inn & Suites

Everyone (3) Couples (3) Students (1) Family (3)
3
Everyone

the room was clean but the air conditioner sounded like someone was sanding something.the room did have cable.the bathroom was clean.there were restaurants convenientlyv located across the street

By , from riverside, ca on Jul 6, 2017

1

smelly

Everyone

First impression the lobby had an awful smell coming out of the secured (hint) glass window. The man was nice and checked us in. When we walked into our room it had an old musty smell that never went away even after running all night the bathroom fan and the air-conditioner. Both bed topper comforters was stained and had cigarettes burn marks. Bed sheets and pillow cases were clean. Overall room cleanliness was good especially with hardwood/laminate floors.

By on Apr 27, 2017

3

ok hotel

Students

Overall it was ok if you need a place to crash. The power outlets are way too high from the table.

By , from Los Angeles on Apr 26, 2017

1

horrible place with even worse management!

Everyone

Upon arrival the manager was upset and seemed bothered that I rang the bell for check in. He was rude, condescending and made me feel like he was talking to a child and not a customer. He asked the same question "how many people will be staying in the room?" 4 different times kind of expecting a change in my answer! He then looked at the requests for accommodation I had made (a non-smoking room and late check out) and repeated it to me and I agreed however 2 days later when I was suppose to check out, he comes banging on my door demanding to know why I hadn't left. When I reminded him about my request for late check out he stated not knowing about it and said that a request like that could not be accommodated. He then said I had 30min to leave. He waited outside the door the whole time! And 28 min later was banging on my door again! He was incredibly rude and unprofessional and seemed bothered to have customers and treated me like if he was doing me a favor! I paid for my room and my stay!!! I would NOT RECOMMEND this place to anyone!!!

By on Apr 14, 2016

1

shopping trip

Couples

There was no house keeping, I came back to the room from a day out and the beds were not made all the dirty towels were still on the bathroom floor. The shower was filthy and the curtain to the shower had grosse stains on it.

By on Mar 22, 2013

2

better bring earplugs

Families

There was a party going on outside our door until 5 am. Kind of scary.

By on Dec 30, 2012

1

terrible experience!

Couples

First I arrived at 8:30pm to a locked business door. That struck me as very odd seeing it was still fairly early in the evening, at least not time for a business such as a hotel to be closed. Then the lady that assisted us had NO idea about Orbitz reservations or understanding that everything was pre-paid, and she barely spoke or understood English. The room was barely OK, there were dirty towels waiting for us and the bed blanket was filthy. The second night there was a fight outside in the hall and about 20 minutes later we were startled awake by police knocking, asking if we saw or heard anything about this fight. Overall, this place was filthy and ghetto and I would never return. Orbitz should not offer it as a place to stay, it lowers your standards.

By on Sep 26, 2011

3

it was ok for just a place to crash

Couples

couldn't find my reservation at first. took a good 10 minutes, I had it printed out luckly. but not something I wanted to go thru at 11PM at night.

By on Jun 13, 2011

4

fantastic family getaway

Families

The service was great and the room was clean

By on Apr 10, 2011

4

great price for your money!

Families

This hotel is surrounded by delicious restaurants to eat and a great mall to shop at.

By on Apr 8, 2011