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Recent guest reviews

Worst motel ever

Property was disgusting. I reserved a certain type of room paid for it. And they gave us a whole. Different one. No towels had to go ask for 2 whole towels. . Loud neighbors. Holes in the wall. Hole on the floor of the bathroom u can see the concrete. Showered and water leaked downstairs. Bathtub is about to fall. Heard rats at 2 am. Had people knocking on my door starting drama/ fights, horrible 1 night stay. A.c. doesnt work. I dont know how they stay open for business! I will never cone here again!

Staff checking me in was polite and friendly. The room was amazingly big and cozy, especially for the price. Definitely will stay again..

Stayed 3 days. They didn’t want to give us a extra sheet

Very convenient to the local attractions like a bar the mall and shops good restaurants

Don't even think about trying to save a few bucks at this place. Staff was never around, and when they were, they treat you like you are invading their space. Place was filthy, smelled like pee and vomit, trash every where. Should not be on any travel site for booking. Was more of a homeless shelter.

OMG! Stayed here for a road trip to get some sleep but was hard trying to sleep with one eye open, noisy, gunshots, loud music...do I need to say any more. Spend an extra few bucks and stay somewhere with decent reviews. I literary checked my car for bullet holes!!

Its a 1 star motel if that instead of calling it a Inn & Suites. Mirrored ceiling and walls, hot or hotter water, a/c ran noisy with a moldy smell if on fan, the refrigerator stopped working. I only stayed because of the pet friendly policy. You pay for what you get, which nxt time Ill be paying more elesewhere

This place is very disappointing and the manager was rude and didnt help me with ny stay

Safe room to rest in, but shower doesn't get hot enough and the air conditioner heater is way too loud.

The sink was clogged and there were dead roaches. The area is a little sketchy and the floors are thin. Sounds like people are walking around upstairs with brick shoes

Something unique about the hotel was the beds were comfortable to sleep on and something we didn't like was the bathroom was not clean.

Very friendly staff, quite, well lit, fast check in!!

The ac was not working at all wee there was hairs on the bead amd wee I change the cheats but it was to hot they need to get a new ac for sure

It was so hot and the ac was not working at all it was blowing hot air wee ended up going to the mail amd caming back at night and it was still hot never again

The towels are always dirty with black marks and super old. If you stay here for the price, bring your own towels.

Magnolia Ave Riverside CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities
  • 24-hour front desk

Located in La Sierra, Riverside Inn & Suites is adjacent to Kaiser Permanente Hospital Riverside and a short stroll from Castle Park Amusement Park. This 50-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities.


Rooms

Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, free local calls, and ceiling fans.


Property features

Guests staying at Riverside Inn & Suites enjoy free WiFi in public areas, laundry facilities, and a picnic area. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.

Room options

Classic Single Room

1 King Bed | Sleeps 2

One King Bed

1 King Bed | Sleeps 2

One King Bed with Sofa

1 King Bed | 1 Double Sofa Bed | Sleeps 2

Classic Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Riverside Inn & Suites

Everyone (17) Couples (10) Family (9)
1
Family

Worst motel ever

By on Jun 17, 2022

Review comment responded on Jun 18, 2022

Hello RAMESH,Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

1
Partner Couples

Property was disgusting. I reserved a certain type of room paid for it. And they gave us a whole. Different one. No towels had to go ask for 2 whole towels. . Loud neighbors. Holes in the wall. Hole on the floor of the bathroom u can see the concrete. Showered and water leaked downstairs. Bathtub is about to fall. Heard rats at 2 am. Had people knocking on my door starting drama/ fights, horrible 1 night stay. A.c. doesnt work. I dont know how they stay open for business! I will never cone here again!

By on Mar 20, 2022

Review comment responded on Mar 21, 2022

Hello Lia,Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

4
Partner Couples

Staff checking me in was polite and friendly. The room was amazingly big and cozy, especially for the price. Definitely will stay again..

By on Nov 20, 2021

Review comment responded on Nov 20, 2021

I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff and your insights regarding our price. Please do come see us again.

1
Partner Couples

Stayed 3 days. They didn’t want to give us a extra sheet

By on Sep 3, 2021

Review comment responded on Sep 7, 2021

Thank you for taking the time to share. We appreciate your feedback regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

5
Family with small children

Very convenient to the local attractions like a bar the mall and shops good restaurants

By on May 3, 2021

Review comment responded on May 4, 2021

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

1
Everyone

By on Dec 11, 2020

Review comment responded on Dec 15, 2020

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

1
Business Business

Don't even think about trying to save a few bucks at this place. Staff was never around, and when they were, they treat you like you are invading their space. Place was filthy, smelled like pee and vomit, trash every where. Should not be on any travel site for booking. Was more of a homeless shelter.

By , from Houston on Dec 9, 2020

Review comment responded on Dec 11, 2020

I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

1
Partner Couples Business Business

OMG! Stayed here for a road trip to get some sleep but was hard trying to sleep with one eye open, noisy, gunshots, loud music...do I need to say any more. Spend an extra few bucks and stay somewhere with decent reviews. I literary checked my car for bullet holes!!

By , from Texas on Dec 9, 2020

Review comment responded on Dec 11, 2020

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

1
Partner Couples

Its a 1 star motel if that instead of calling it a Inn & Suites. Mirrored ceiling and walls, hot or hotter water, a/c ran noisy with a moldy smell if on fan, the refrigerator stopped working. I only stayed because of the pet friendly policy. You pay for what you get, which nxt time Ill be paying more elesewhere

By , from Moreno Valley on Oct 4, 2020

Review comment responded on Oct 6, 2020

Thank you so much for bringing to our attention the issues that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

2
Everyone

This place is very disappointing and the manager was rude and didnt help me with ny stay

By on Apr 25, 2020

Review comment responded on Apr 29, 2020

We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to see you soon again and thank you for staying with us!

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