Very convenient to the local attractions like a bar the mall and shops good restaurants
Don't even think about trying to save a few bucks at this place. Staff was never around, and when they were, they treat you like you are invading their space. Place was filthy, smelled like pee and vomit, trash every where. Should not be on any travel site for booking. Was more of a homeless shelter.
OMG! Stayed here for a road trip to get some sleep but was hard trying to sleep with one eye open, noisy, gunshots, loud music...do I need to say any more. Spend an extra few bucks and stay somewhere with decent reviews. I literary checked my car for bullet holes!!
Its a 1 star motel if that instead of calling it a Inn & Suites. Mirrored ceiling and walls, hot or hotter water, a/c ran noisy with a moldy smell if on fan, the refrigerator stopped working. I only stayed because of the pet friendly policy. You pay for what you get, which nxt time Ill be paying more elesewhere
This place is very disappointing and the manager was rude and didnt help me with ny stay
Safe room to rest in, but shower doesn't get hot enough and the air conditioner heater is way too loud.
The sink was clogged and there were dead roaches. The area is a little sketchy and the floors are thin. Sounds like people are walking around upstairs with brick shoes
Something unique about the hotel was the beds were comfortable to sleep on and something we didn't like was the bathroom was not clean.
Very friendly staff, quite, well lit, fast check in!!
The ac was not working at all wee there was hairs on the bead amd wee I change the cheats but it was to hot they need to get a new ac for sure
It was so hot and the ac was not working at all it was blowing hot air wee ended up going to the mail amd caming back at night and it was still hot never again
The towels are always dirty with black marks and super old. If you stay here for the price, bring your own towels.
The towels were so old and disgusting. They were stained and the shower curtain had holes in it.
Owners or managers of this property seem to be able to manage it only on their spare time. Property offers breakfast service between 6:30 and 9:30 AM, but owners close down the lobby area while they transport their family to daily activities. Housekeeping staff is untrained and unable to keep minimum cleanliness standards. Filthy towels used to clean up floors and bathroom were left on top of wardrobe. Terrible place to stay, even on a tight budget.
Located in La Sierra, Riverside Inn & Suites is adjacent to Kaiser Permanente Hospital Riverside and within a 10-minute stroll of Castle Park Amusement Park. This 50-room motel welcomes guests with conveniences like free in-room WiFi, laundry facilities, and a 24-hour front desk.
All 50 air-conditioned rooms feature refrigerators, free local calls, and ceiling fans. Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes and desks are other standard amenities.
Guests staying at Riverside Inn & Suites enjoy free WiFi in public areas, laundry facilities, and a picnic area. You'll find RV, bus, and truck parking. Front-desk staff are standing by 24/7 to assist with any requests.
Very convenient to the local attractions like a bar the mall and shops good restaurants
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
Don't even think about trying to save a few bucks at this place. Staff was never around, and when they were, they treat you like you are invading their space. Place was filthy, smelled like pee and vomit, trash every where. Should not be on any travel site for booking. Was more of a homeless shelter.
I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
OMG! Stayed here for a road trip to get some sleep but was hard trying to sleep with one eye open, noisy, gunshots, loud music...do I need to say any more. Spend an extra few bucks and stay somewhere with decent reviews. I literary checked my car for bullet holes!!
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
Its a 1 star motel if that instead of calling it a Inn & Suites. Mirrored ceiling and walls, hot or hotter water, a/c ran noisy with a moldy smell if on fan, the refrigerator stopped working. I only stayed because of the pet friendly policy. You pay for what you get, which nxt time Ill be paying more elesewhere
Thank you so much for bringing to our attention the issues that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
This place is very disappointing and the manager was rude and didnt help me with ny stay
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to see you soon again and thank you for staying with us!
Thank you for your honest feedback. We want you to know that your voice is of utmost importance to us, and we thank you again for taking the time to share the rating of your experience and impressions of our hotel. We are always looking for ways to improve upon the guest experience. I hope you will return to see how we continue to grow and evolve.
Safe room to rest in, but shower doesn't get hot enough and the air conditioner heater is way too loud.
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
The sink was clogged and there were dead roaches. The area is a little sketchy and the floors are thin. Sounds like people are walking around upstairs with brick shoes
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to see you soon again and thank you for staying with us!
Something unique about the hotel was the beds were comfortable to sleep on and something we didn't like was the bathroom was not clean.
Thank you for your review and comments regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!