This place is very disappointing and the manager was rude and didnt help me with ny stay
Safe room to rest in, but shower doesn't get hot enough and the air conditioner heater is way too loud.
The sink was clogged and there were dead roaches. The area is a little sketchy and the floors are thin. Sounds like people are walking around upstairs with brick shoes
Something unique about the hotel was the beds were comfortable to sleep on and something we didn't like was the bathroom was not clean.
Very friendly staff, quite, well lit, fast check in!!
The ac was not working at all wee there was hairs on the bead amd wee I change the cheats but it was to hot they need to get a new ac for sure
It was so hot and the ac was not working at all it was blowing hot air wee ended up going to the mail amd caming back at night and it was still hot never again
The towels are always dirty with black marks and super old. If you stay here for the price, bring your own towels.
The towels were so old and disgusting. They were stained and the shower curtain had holes in it.
Owners or managers of this property seem to be able to manage it only on their spare time. Property offers breakfast service between 6:30 and 9:30 AM, but owners close down the lobby area while they transport their family to daily activities. Housekeeping staff is untrained and unable to keep minimum cleanliness standards. Filthy towels used to clean up floors and bathroom were left on top of wardrobe. Terrible place to stay, even on a tight budget.
Worst place I've ever stayed. I couldn't get anybody to answer the phone, I couldn't get any towels in the room and the lobby wasn't open for the coffee or breakfast in the morning. When I called and finally got somebody, they let us check out said no charge and I now have a charge on my statement that I am now fighting with the bank do not stay there.
The towels had disgusting stains, and felt like sand paper, the microwave didn't work, there was no parking, there was graffiti all over the walls inside the room and i requested a non smoking room and it stunck of cigarettes.
Great service and clean atmosphere. It was very close to the beach. The staff was very friendly. Very accommodating
Place is OK. Close to stores. Slow WiFi but its fine.
Located in La Sierra, Riverside Inn & Suites is adjacent to Kaiser Permanente Hospital Riverside and within a 10-minute stroll of Castle Park Amusement Park. This 50-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities.
All 50 air-conditioned rooms feature refrigerators, free local calls, and ceiling fans. Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes and desks are other standard amenities.
Guests staying at Riverside Inn & Suites enjoy free WiFi in public areas, laundry facilities, and a picnic area. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
This place is very disappointing and the manager was rude and didnt help me with ny stay
Thank you for your honest feedback. We want you to know that your voice is of utmost importance to us, and we thank you again for taking the time to share the rating of your experience and impressions of our hotel. We are always looking for ways to improve upon the guest experience. I hope you will return to see how we continue to grow and evolve.
Safe room to rest in, but shower doesn't get hot enough and the air conditioner heater is way too loud.
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
The sink was clogged and there were dead roaches. The area is a little sketchy and the floors are thin. Sounds like people are walking around upstairs with brick shoes
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to see you soon again and thank you for staying with us!
Something unique about the hotel was the beds were comfortable to sleep on and something we didn't like was the bathroom was not clean.
Thank you for your review and comments regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
Very friendly staff, quite, well lit, fast check in!!
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
The ac was not working at all wee there was hairs on the bead amd wee I change the cheats but it was to hot they need to get a new ac for sure
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
It was so hot and the ac was not working at all it was blowing hot air wee ended up going to the mail amd caming back at night and it was still hot never again
It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
On behalf of our entire staff, we thank you for your business and for rating your experience.
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to see you soon again and thank you for staying with us!