4/10 Poor
Alison
Traveled with family
Jul 23, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suites? I don't think so...
From the moment we checked in, we did not feel welcome. I had to get buzzed in with a Ring doorbell for the first time ever at a hotel stay. Next, I see a long list of rules taped to the window, which was set up like a bank teller's plexiglass all of the way to the ceiling and a tiny little opening to slip my ID through. The woman then proceeded to verbally go over all of the rules that I had just read. Finally, there was a card reader for me to use my credit card to check in, but all of the rules came up again on the card reader before I could tap my card. Oh, and there is a $100 security deposit in case you break the rules. That took several days to be removed from my credit card.
The room had been remodeled at some point, but there was paint missing from the walls where the old headboards must have been. There were plantation shutters over the window, but the air conditioner was so loud it made the shutters vibrate so loud you couldn't stand it. The toilet had to be mounted partially sideways so that the door to the bathroom would close. They put new fixtures in the shower, but left the old ones in as well.
I wouldn't refer to this as a suite. It was only one room with two beds and a tiny table. I definitely will not be staying here again, and I don't recommend this to anyone, even though it is very convenient to UC Riverside.
Alison
Stayed 1 night in Jul 2025