2/10 Terrible
Kimberlee
Traveled with partner
Mar 18, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel a number of times and never had an issue like I did this last stay. Mind you, they have been advertising they have done a remodel or are in the process of one, so you'd expect some parts of the hotel to be off limits and in a bit of disarray, but nothing like we encountered. We were given a room on the second floor when we checked in around 11:00pm and as we navigated to our room, there were chunks of wood and garbage lying around the entire span of the hallway. We had to navigate our suitcases around the mess. When we got to our room (newly renovated), we discovered pink mold around the entire seal of the bathtub, as well as on certain spots on the portion of the tub that you stand in. I was completely grossed out!!! The sink also had no drain plug and was instead, just an open hole to the pipes. Since our check in was so late and we traveled most of the day, we decided to "suck it up" and go to sleep. When we woke the next morning for continental breakfast, it was closed in the front lobby. My husband asked about the breakfast and we were told that there wasn't one while they were under construction. I was told upon check-in that breakfast hours were from 7am to 10am. Come to find out, they relocated the breakfast spot, but I am not sure why the employee working told my husband that it was closed. Thank goodness we only stayed here for 1 night because I probably would have left to stay at another facility. So gross!!! DO NOT STAY HERE!!!
Kimberlee
Stayed 1 night in Mar 2024