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Recent guest reviews

We love it we had the best vacations ever ... they have variety on food and very fresh ... the beverage awesome ... all was clean good service we don’t have any complaints about it ... the Pool was clean and the variety of activities .. was a fun experience and we want to go again

The staff were AMAZING! We knew eachother by name but the end of the week and enjoyed actually janging out with some of the staff. The property was ALWAYS clean and well taken care for. Beach was gorgeous and clean. I loved it all around and would definitely love to come back! Thank you guys for such a wonderful time!

Large yet still easy to get around, the pools were excellent, the beach was very clean, entire facility was very clean and the staff was attentive. Negatives are the food is a bit bland and we didn't find anything aside from the sea bass that we would seek out. Fit and finish in the rooms is lacking a bit with very shoddy caulk workmanship amongst others.

Awesome experience . Very friendly staff with great accommodations

You pay for an all inclusive but that doesn’t include WiFi. Bought wifi but it works on one device only. Reception has been trained to say no to all inquiries. Absolutely anything you ask about, you get a no answer. The place, food, and amenities are however very nice. Too bad my stay was not as enjoyable due to lukewarm reception and WiFi charge.

The all inclusive is the best and the staff treats you like family

I like everything about the hotel it was very wonderful and very pleasant to stayed in while I had my birthday celebration there

Love everything entertainment staff 😍 the food and hospitality and the property is do clean .

Bad service at the breakfast lunch and dinner doesn't have enought personal

The property is old, our toilet did not work properly, there were large cacroches, food was bland, lock of beach towels. I would not recommand it.

This was a great time! Definitely worth the value of the trip! Staff was very friendly and helpful.. The ATM sucked so bring cash!!

The pool are great the staff were really nice also the restaurant are good some need reservations but are worth it

Carretera Macao - Arena Gorda, s/n Punta Cana La Altagracia

Hotel highlights

  • Close to Hard Rock Golf Club at Cana Bay and Arena Gorda Beach
  • Free buffet breakfast
  • Free parking
  • Onsite dining

Occidental Caribe - All Inclusive places you within a mile (2 km) of popular attractions like Hard Rock Golf Club at Cana Bay and Arena Gorda Beach. This 798-room, 3.5-star property has 3 outdoor pools along with a marina and a full-service spa.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 10:30 AM. There are multiple options for onsite dining with 8 restaurants, including La Hacienda, which specializes in Mexican cuisine and serves lunch and dinner, and Marenostrum with pleasing ocean views. Savor a meal from the comfort of your room with room service.


Rooms

The 798 rooms are air-conditioned and have an array of amenities, including free minibar items, iPod docks, and refrigerators. 32-inch LCD TVs are available for entertainment, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, free bottled water, and laptop-compatible safes.


Property features

Occidental Caribe - All Inclusive features a marina, a full-service spa, and 3 outdoor pools. There's free parking and an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this all-inclusive property include a casino, a free water park, and a nightclub.

Room options

Superior Room Oceanfront - Single Room

1 King Bed | Sleeps 1

Double Room Sea View - 2 Adults & 2 Child

1 King Bed | 2 Double Beds | Sleeps 4

Superior Room Oceanfront - 2 Adults & 2 Child

1 King Bed | 2 Double Beds | Sleeps 4

Double Room Sea View - 2 Adults & 1 Child

1 King Bed | 2 Double Beds | Sleeps 3

Guest reviews for Occidental Caribe - All Inclusive

Everyone (172) Couples (230) Business (3) Students (2) Family (211) Friends (101) Other (17)
4
Everyone

By on Mar 22, 2020

Review comment responded on Mar 23, 2020

Dear Guest Thanks so much for the courtesy of your time to qualify us. We look forward to your next visit. Director Occidental Caribe

5
Family with small children

We love it we had the best vacations ever ... they have variety on food and very fresh ... the beverage awesome ... all was clean good service we don’t have any complaints about it ... the Pool was clean and the variety of activities .. was a fun experience and we want to go again

By on Mar 9, 2020

Review comment responded on Mar 10, 2020

Dear Guest First of all, we would like to thank you for choosing our hotel and for sharing this wonderful opinion about your recent stay with us. It is very gratifying to read it. We are very grateful for your compliments towards our staff, whose kindness and kindness is one of the greatest strengths of our hotel and I pledge to congratulate all of them on their behalf for the contribution to their well-being during their stay in our hotel. Last but not least, We are proud to know that you could enjoy the result of our chefs' effort to satisfy the culinary desires of our guests, offering them the most delicious dishes. Thanks again for this comforting review about your stay with us, we look forward to your next visit. Director Occidental Caribe

5
Everyone

By on Mar 9, 2020

Review comment responded on Mar 10, 2020

Estimado Cliente Muchas gracias por la cortesía de su tiempo para calificar Occidental Caribe. Esperamos su próxima visita. Director Occidental Caribe

5
Friends

The staff were AMAZING! We knew eachother by name but the end of the week and enjoyed actually janging out with some of the staff. The property was ALWAYS clean and well taken care for. Beach was gorgeous and clean. I loved it all around and would definitely love to come back! Thank you guys for such a wonderful time!

By , from Kansas City on Feb 21, 2020

Review comment responded on Feb 21, 2020

Dear Guest Firstly we would like to thank you for choosing our hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Director Occidental Caribe

4
Partner Couples

Large yet still easy to get around, the pools were excellent, the beach was very clean, entire facility was very clean and the staff was attentive. Negatives are the food is a bit bland and we didn't find anything aside from the sea bass that we would seek out. Fit and finish in the rooms is lacking a bit with very shoddy caulk workmanship amongst others.

By , from Madison, WI on Feb 16, 2020

Review comment responded on Feb 17, 2020

Dear guest The opinions of our guests provide us with the opportunity to see our hotel through their eyes, indicating any service that may have room for improvement to optimize the stay of our future guests. Therefore, we are very grateful for the time you have spent sharing the opinion of your personal experience at the hotel. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Director Occidental Caribe

5
Everyone

By on Feb 14, 2020

Review comment responded on Feb 14, 2020

Estimado Cliente Muchas gracias por la cortesía de su tiempo para calificar Occidental Caribe. Esperamos su próxima visita. Director Occidental Caribe

5
Partner Couples

Awesome experience . Very friendly staff with great accommodations

By on Jan 19, 2020

Review comment responded on Jan 20, 2020

Dear Customer We would like to express our gratitude for the comments you have made about your recent visit, since they help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that you enjoyed your vacation at the hotel. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacation. Your enthusiasm for our staff is greatly appreciated by all of us and we assure you that it will be a great source of motivation for them. Thanks again for this comforting review about your stay with us, we look forward to your next visit. Director Occidental Caribe

2
Everyone

You pay for an all inclusive but that doesn’t include WiFi. Bought wifi but it works on one device only. Reception has been trained to say no to all inquiries. Absolutely anything you ask about, you get a no answer. The place, food, and amenities are however very nice. Too bad my stay was not as enjoyable due to lukewarm reception and WiFi charge.

By on Jan 7, 2020

Review comment responded on Jan 9, 2020

Dear Customer We are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, so we greatly appreciate the time you have spent sharing your constructive criticisms with us. You can be sure that your comments will be taken into consideration and that they will help us improve our services. We look forward to welcoming you again very soon. Director Occidental Caribe

1
Everyone

By on Jan 3, 2020

Review comment responded on Jan 3, 2020

Estimado Cliente Muchas gracias por la cortesía de su tiempo para calificar Occidental Caribe. Esperamos su próxima visita. Director Occidental Caribe

4
Family Family

The all inclusive is the best and the staff treats you like family

By on Dec 26, 2019

Review comment responded on Jan 2, 2020

Estimado Cliente Muchas gracias por la cortesía de su tiempo para calificar Occidental Caribe. Esperamos su próxima visita. Director Occidental Caribe

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