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Occidental Caribe - All Inclusive

3.5 out of 5.0

Occidental Caribe - All Inclusive

3.5 out of 5.0

Recent guest reviews

Beautiful grounds, breathtaking views, super friendly staff. Restaurants very good. Lots to choose from at the Buffett. Room was upgraded at no cost just for asking, but did tip him a few bucks afterwards. Very kid friendly. Would stay there again

Great experience from check in to check out it was a awesome experience that went above and beyond expectations ! Very nice staff, amazing food and entertainment , spacious and neatly clean rooms !

The staff was great and the guys who work at beach and pool for Interactive games were amazing . They were so much fun , they made the safe so much fun .The place was great , we loved the beach

Beautiful beach. Pools clean and maintained. Everything was great. But the room had some issues. No wash clothes ever even though we ask. TV quit working. They repaired it. Dressers need replaced broken drawers. Food was awesome even my picky teens found enough to eat. French restaurant highly recommended. Overall clean, friendly helpful staff. We were there for Christmas great time.

The staff was amazing the food was plentyfull just needed biscuits and gravy lol.

Everything we wanted in a resort, plenty of restaurants , pools are great , close to beach , very clean

Gorgeous property with wonderful staff. Food could have been tastier and better. Tub in room wasn't draining as fast as it ought to.

Just one face towel Bathroom is dark so shaving almost blind

The exterior grounds and lobbies are beautiful. The rooms need updating but are adequate. They have 5 restaurants that require reservations and the food is good. The restaurant that is open breakfast, lunch and dinner is a buffet. The food is bland and it’s almost the same everyday. The pools are huge and clean. The beach is close and beautiful. The entertainment is good and there’s activities at the pools. We recommend getting a message on the beach. Housekeeping cleaned everyday. The airport is only 25 minutes away. We would go back. We enjoyed ourselves. The pros outweigh the cons. I would recommend it.

Beautiful property, fun bartenders.. I will be back soon! There aren't a ton of restaurants to choose from for dinners and they aren't all open each night, but we weren't there for the food. We were there for the sun and the relaxation. This place is worth much more than the price!

This is a great resort!!! The staff was great (friendly, helpful, responsive) especially the activity staff - they were very fun!!! The grounds and pools are kept very clean and tidy. The rooms were great too and were what we expected. The only side note is that the air conditioning in our room didn't seem to be working quite right the whole despite the maintenance staff working on it once and the bathrooms seemed a little tired and in need of a remodel. However all in all we had a great time and we expect to be back!!!

It was a good experience, not the best but good! The food from the buffet was not the best but the restaurants were really good. The rooms were OK and the pool was clean but they need more activities at night

Wonderful stay and hotel staff was all friendly and helpful

We had a great experience as a family. Everything was great! The staff were very pleasant and kind to me and my family. Would definitely recommend this hotel.

The food was not great and not enough options. The bathrooms need to be updated.

we were at this resort for a week. first two days were fine from room service point. At third day the room service stop servicing us for the room. NO TOWELS, NOT CLEANING THE ROOM, NOT RE-FILLING THE MINI BAR, NOT CLEANING THE BATH ROOMS, TOTALLY TERRIBLE EXPERIENCE. MOST OF THE RESORT PEOPLE ARE TOO LAZY TO DO ANY WORK. Resort has several different restaurants which you need to reserve prior which THEY ONLY ALLOW YOU TO RESERVE THREE RESTAURANTS ONLY. YOU CAN NOT RESERVE IN ALL FIVE OR SIX RESTAURANTS. EVEN YOU ARE PAYING A LOT OF MONEY TO STAY IN RESORT THERE ARE THIS KIND OF LIMITATION. MOST OF THE ROOMS AIR CONDITIONING IS NOT WORKING. I HAD TO CALL TWO TIMES TO GET THE AIR CONDITIONING FIXED. I HAD TO COMPLAIN TO MAIN MANAGER TO GET MY ROOM SERVICE. I AM ON VACATION I AM NOT THERE TO WORRY ABOUT ALL THIS NON-SENSE. MOST OF THE RESTAURANTS SERVERS AND MANAGERS ARE SO LAZY THAT THEY EVEN FORGET TO BRING THE DESSERT WHICH WE HAD TO REMIND THEM TO BRING THE DESSERT. BUFFET IN MAIN HALL LOOKS LIKE TWO START CAFETERIA. IT HAS VERY MINIMUM OPTION FOR VEGETERIAN FOOD AND WHEN YOU ASK THEM TO MAKE SOMETHING FOR VEGETERIAN AS SIMPLE AS FRENCH FRIES OR VEG RICE THEY MANAGER AND SERVER SIMPLE SAY "NO" AND REPLY IT'S NOT ON TODAY'S MENU. TERRIBLE SERVICE. I WISH I DID NOT STAY IN THIS RESORT. I WISH I COULD GET MY MONEY BACK.

No complaints from me. I didn’t know what to expect when I booked it. Reviews were up and down so I was worried. I’d have to say most people are knit picking. We arrived and they immediately took our bags and sent us to the front desk. We checked in and the woman explained everything. WiFi was $7.50 per day, but I just used my phone all week so I didn’t need it. She immediately told us to book our dinner reservations for the night. We declined and just wanted to hit the pool and get food. We were brought to our room and pleasantly surprised that the AC was pumping. Once you acclimate to the temperature in the room it wasn’t freezing, but it was enough. The room was nice, you could see light coming through the door, but thankfully it was intact. Shower had hot water and enough pressure he whole week. Our bartender for the week was Dorotello. He was great. The daily drinks were good and the Mojitos were great. The pool was nice and we didn’t have an issue finding a chair to put towels on. Bring sunblock. It was $30 at the Mini Market. 24 hour snack shack, food was decent every time. The fried chicken was good. The pizza upstairs was awesome. Pizza for lunch every day...I’ll take it. Breakfast buffet was good. Coffee from lobby bar: great Dinner buffet was ok. Restaurants: Dominican: great, Italian: not good, French: good. Wine: terrible. Stick to Presidente/Mixed Drinks

Carretera Macao - Arena Gorda, s/n Punta Cana La Altagracia

Hotel highlights

  • Free buffet breakfast
  • Free valet and self parking
  • Onsite dining
  • Private beach

Occidental Caribe - All Inclusive is a short distance from popular attractions such as Arena Gorda Beach and Hard Rock Golf Club at Cana Bay. This 798-room, 3.5-star property has 2 outdoor pools along with a private beach and a casino. Iberostar Golf Course and Punta Blanca Golf Course are also near this Punta Cana property.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10:30 AM. Get your fill of Mexican cuisine for lunch, or dinner at La Hacienda, one of 7 onsite restaurants, or enjoy the ocean views at Marenostrum. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

An LCD TV comes with cable channels, and guests can stay connected with WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include free minibar items, a balcony, and a refrigerator.


Property features

Occidental Caribe - All Inclusive features a private beach, 2 outdoor pools, and a casino. You can put free valet parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a free water park, a nightclub, and a children's pool.

Room options

Double Room - 4 Adults

King 1 | Full 2 | Sleeps 4

Double Room Sea View - 2 Adults

King 1 | Full 2 | Sleeps 2

Superior Room Oceanfront - 2 Adults

King 1 | Full 2 | Sleeps 2

Double Rooms - 3 Adults

King 1 | Full 2 | Sleeps 3

Guest reviews for Occidental Caribe - All Inclusive

Everyone (109) Couples (213) Business (3) Students (2) Family (171) Friends (101) Other (17)
5
Everyone

Beautiful grounds, breathtaking views, super friendly staff. Restaurants very good. Lots to choose from at the Buffett. Room was upgraded at no cost just for asking, but did tip him a few bucks afterwards. Very kid friendly. Would stay there again

By on Jan 9, 2019

Review comment responded on Jan 9, 2019

Dear Customer We appreciate your opinion about your recent stay at our Occidental Caribe hotel; The satisfaction of our guests is our main objective and there is nothing better than knowing that we have achieved it. We are very happy that the hotel and the employees were able to meet your expectations during your stay. Once again, thank you for your visit and constructive criticism, we hope you had a good trip back home and we would like to have the pleasure of serving you again in our hotels ensuring in advance of our best intentions at all times. Director Occidental Caribe

5
Everyone

Great experience from check in to check out it was a awesome experience that went above and beyond expectations ! Very nice staff, amazing food and entertainment , spacious and neatly clean rooms !

By , from Naples, FL on Jan 7, 2019

Review comment responded on Jan 7, 2019

Dear Customer We appreciate the time spent sharing your vacation experience at our Occidental Caribe hotel and we appreciate your kind recommendation. Thanks again for this comforting review about your stay with us, we look forward to your next visit. Director Occidental Caribe

5
Everyone

The staff was great and the guys who work at beach and pool for Interactive games were amazing . They were so much fun , they made the safe so much fun .The place was great , we loved the beach

By on Jan 6, 2019

Review comment responded on Jan 7, 2019

Dear Guest We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Caribe we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Director Occidental Caribe

4
Everyone

Beautiful beach. Pools clean and maintained. Everything was great. But the room had some issues. No wash clothes ever even though we ask. TV quit working. They repaired it. Dressers need replaced broken drawers. Food was awesome even my picky teens found enough to eat. French restaurant highly recommended. Overall clean, friendly helpful staff. We were there for Christmas great time.

By on Dec 29, 2018

Review comment responded on Dec 29, 2018

Dear Customer Thank you for the time spent sharing your comments regarding your recent stay at our hotel. You can be sure that your comments will be taken into consideration and that they will help us improve our services. Once again, thank you for your time and despite the problems that have arisen during your stay, we hope to continue being an option to have the opportunity to restore your faith in our company in the near future. Director Occidental Caribe

4
Everyone

By on Dec 29, 2018

Review comment responded on Dec 29, 2018

Dear Customer Thank you very much for the courtesy of your time to qualify Occidental Caribe. We are looking forward to your next visit. Director Occidental Caribe

4
Everyone

The staff was amazing the food was plentyfull just needed biscuits and gravy lol.

By on Dec 23, 2018

Review comment responded on Dec 27, 2018

Dear Guest Thank you very much for leaving these wonderful comments, we are delighted that you enjoyed your stay among us. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Director Occidental Caribe

5
Everyone

Everything we wanted in a resort, plenty of restaurants , pools are great , close to beach , very clean

By on Dec 23, 2018

Review comment responded on Dec 24, 2018

Dear Guest We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Caribe we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Director Occidental Caribe

4
Everyone

Gorgeous property with wonderful staff. Food could have been tastier and better. Tub in room wasn't draining as fast as it ought to.

By on Dec 21, 2018

Review comment responded on Dec 22, 2018

Dear Guest Thank you very much for leaving these wonderful comments, we are delighted that you enjoyed your stay among us. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Director Occidental Caribe

3
Everyone

Just one face towel Bathroom is dark so shaving almost blind

By on Dec 17, 2018

Review comment responded on Dec 19, 2018

Dear guest, Agradecemos sus comentarios después de su reciente visita. Dado que siempre tratamos de mejorar, sus comentarios son cruciales para nuestro éxito futuro. Gracias de nuevo por elegir nuestro hotel en esta ocasión y por la cortesía de su tiempo, a pesar de que entendemos que este no cumplió con sus expectativas. Por lo tanto, le recomendamos encarecidamente para una ocasión futura que se ponga en contacto con nuestro centro de llamadas desde donde nuestros agentes serán capaces de darle toda la información necesaria para asegurarse de que reserve el hotel Occidental Caribe que pueda hacer realidad todos sus deseos vacacionales. Saludos cordiales, Director Occidental Caribe

3
Everyone

By on Dec 3, 2018

Review comment responded on Dec 3, 2018

Dear Customer Thank you very much for the courtesy of your time to qualify Occidental Caribe. We are looking forward to your next visit. Director Occidental Caribe