Hotel Riu Bambu - All Inclusive

3.5 star property
On private beach with 5 outdoor pools, near Iberostar Golf Course

Choose dates to view prices

Photo gallery for Hotel Riu Bambu - All Inclusive

5 outdoor pools
Creator video
6 bars/lounges, 2 swim-up bars, 3 poolside bars
Private beach, sun loungers, beach towels, scuba diving
7 restaurants, international cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Hot Tub
  • Breakfast included
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪6 min walk‬
  • Place, Splash Water Park
    ‪7 min walk‬
  • Place, Punta Blanca Golf Course
    ‪13 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪26 min drive‬

Room options

Quadruple Room

  • 355 sq ft
  • Sleeps 4

Suite Junior

  • 505 sq ft
  • Sleeps 2

Double Room Standard

  • 301 sq ft
  • Sleeps 3

Double Room Superior

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sleeps 3

Family Room (U)

7.0 out of 10
Good
(43 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room (L)

8.4 out of 10
Very good
(11 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Deluxe Room (U)

7.2 out of 10
Good
(70 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Room (L)

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-US)

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room (B2C-US)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (B2C-US)

  • 301 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Junior Suite (B2C-US)

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room (Deluxe, U)

7.2 out of 10
Good
(100 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Family Room (Deluxe, L)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Family Room (Deluxe, B2C-US)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Quadruple Room Superior with View

  • 355 sq ft
  • Sleeps 4

Family Room (L)

7.0 out of 10
Good
(2 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Family Room (E)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

Family Room (Deluxe, E)

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (L)

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Double Room (C)

  • 312 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Junior Suite (C)

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room (C)

  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room (C)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (Deluxe | C)

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Room, Connecting Rooms (C)

  • 312 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Deluxe Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (Deluxe | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Double Room (B2C-CA)

  • Sleeps 3
  • 2 Large Twin Beds

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Deluxe Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Deluxe Room, Connecting Rooms (L)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room (Kids Free | C)

  • 301 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Family Room (Deluxe | Kids Free | C)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Family Room (Deluxe | Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Double Room (Kids Free | B2C-CA)

  • Sleeps 3
  • 2 Large Twin Beds

Family Room -6 guests- Deluxe

  • 312 sq ft
  • Sleeps 6

Double Room (U)

7.6 out of 10
Good
(138 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Junior Suite (U)

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Punta Cana

Located in Bávaro, Hotel Riu Bambu - All Inclusive is within a 10-minute stroll of sights such as Arena Gorda Beach and Splash Water Park. This 1000-room, 3.5-star property has 5 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Arena Gorda Beach - 6 min walk - 0.4 miles
  • Splash Water Park - 7 min walk - 0.4 miles
  • Punta Blanca Golf Course - 13 min walk - 0.7 miles
  • Iberostar Golf Course - 4 min drive - 1.4 miles
  • Bavaro Beach - 19 min drive - 8.9 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 31 min drive

Restaurants

  • ‪Bahia Principe Lobby Bar - ‬6 min drive
  • ‪Yurta - ‬18 min walk
  • ‪Larimar Restaurante Buffet - ‬19 min walk
  • ‪Caney Buffet - ‬15 min walk
  • ‪Restaurante Colonial - ‬8 min walk

About this property

Hotel Riu Bambu - All Inclusive

On private beach with 5 outdoor pools, near Iberostar Golf Course
Hotel Riu Bambu - All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a free water park, a nightclub, and a children's pool.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Balconies, minibars, and coffee makers are also standard. Housekeeping is available on request.
A private beach, a health club, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 7 restaurants

Restaurants on site

  • Colonial
  • Hibachi
  • Olé
  • Palm Beach - Steakhouse
  • San Angelo

Things to do

  • 5 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On a private beach

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 3 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

ClubHotel Riu Bambu
ClubHotel Riu Bambu All Inclusive
ClubHotel Riu Bambu All Inclusive Punta Cana
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Riu Bambu All Inclusive
Riu Bambu ClubHotel
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Riu Bambu Punta Cana
Hotel Riu Bambu Punta Cana
Hotel Riu Bambu
Riu Bambu
Riu Bambu Dominican Republic
Hotel Riu Bambu All Inclusive Punta Cana
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Hotel Riu Bambu - All Inclusive Punta Cana
Hotel Riu Bambu - All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive options at Hotel Riu Bambu - All Inclusive?

Hotel Riu Bambu - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include snorkeling, windsurfing, and kayaking.

Are free cancellation options available at Hotel Riu Bambu - All Inclusive?

Hotel Riu Bambu - All Inclusive offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do near Hotel Riu Bambu - All Inclusive?

This property is situated in Bávaro within a 10-minute walk of Arena Gorda Beach and Splash Water Park. You'll also find Iberostar Golf Course and Cana Bay Golf Club within a short drive.

Is parking available on site at Hotel Riu Bambu - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at Hotel Riu Bambu - All Inclusive?

Renova Spa is the property's spa and services include body wraps, hydrotherapy, mani/pedis, and massages.

Does Hotel Riu Bambu - All Inclusive have a casino on the premises?

No, Hotel Riu Bambu - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Bambu - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub.

Is Hotel Riu Bambu - All Inclusive good for couples?

There are plenty of amenities for couples at this all-inclusive property, including a private beach, 5 outdoor pools, and 3 poolside bars.

Does Hotel Riu Bambu - All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hotel Riu Bambu - All Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Riu Bambu - All Inclusive has 7 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Bambu - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Hotel Riu Bambu - All Inclusive.

Are there connecting rooms at Hotel Riu Bambu - All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How far is the airport from Hotel Riu Bambu - All Inclusive?

The closest major airport to Hotel Riu Bambu - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 16.3 mi away (31 minutes by car).

Are there rooms with balconies at Hotel Riu Bambu - All Inclusive?

Yes, every guestroom at Hotel Riu Bambu - All Inclusive comes with a balcony.

Does Hotel Riu Bambu - All Inclusive have a wedding venue on site?

There are wedding services available at Hotel Riu Bambu - All Inclusive if that's in your vacation plans.

Hotel Riu Bambu - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1108 out of 2552 reviews
Rating 8 - Good. 552 out of 2552 reviews
Rating 6 - Okay. 414 out of 2552 reviews
Rating 4 - Poor. 232 out of 2552 reviews
Rating 2 - Terrible. 246 out of 2552 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ceirra

Disliked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Yamil

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno excelente todo
Stayed 6 nights in Sep 2025

2/10 Terrible

scott thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 6 nights in Aug 2025

2/10 Terrible

Rohit

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
This property is a complete example of mismanagement. The management team is extremely lazy, careless, and shows zero standards when it comes to upkeep or professionalism. Every aspect reflects a lack of responsibility and accountability. I would never recommend this property to anyone — avoid at all costs.
Stayed 5 nights in Aug 2025

2/10 Terrible

Founa

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like this place at all, terrible staff, dirty room etc…
Stayed 7 nights in Aug 2025

2/10 Terrible

Ubaldo, oxnard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Anything
Stayed 7 nights in Aug 2025

10/10 Excellent

Naara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

2/10 Terrible

Omadath

Stayed 2 nights in Jun 2025

10/10 Excellent

Jelmaris Rosado

Liked: Cleanliness, staff & service, property conditions & facilities
Encantada
Stayed 3 nights in Aug 2025

6/10 Okay

Glenda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The property itself was very family friendly. Room was nice and clean. Areas for adults and children were great. The beach needed to be more clean from seaweed. Couldn’t go in the water due to that. Only issue was the food. It had no flavor. Needed seasoning. Would have liked more cultural foods.
Stayed 4 nights in Jun 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Your party’s were the best only complaint is the plugs in the room
Stayed 7 nights in Aug 2025

4/10 Poor

Elizabeth

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
All i can say is that the only good thing in this resort is the Food, but service, rooms, maintenance is horrible, the pool water was warm/hot theres only one pool for kids and its not next to the adult’s one so or you have to stay in the kids area or just not cus where are you leaving your kids? Theres no show at night, i was there for almost a week and we just saw a guy singing every night i go to resorts every year or twice a year and honestly ive never had this kind of experience….oh!! And they just have their own alcohol brand which is not good tasting.
Stayed 3 nights in Aug 2025

4/10 Poor

Kalil

Liked: Cleanliness, staff & service
Disliked: Amenities
Food was not good. There are not enough amenities besides bar.
Stayed 4 nights in Aug 2025

10/10 Excellent

Yelena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 5 nights in May 2025

6/10 Okay

Yulianela

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2025

6/10 Okay

Luigi

Business traveler
Ok
Stayed 2 nights in Aug 2025

8/10 Good

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our overall experience at Hotel Riu Bambu was great. The service and restaurants were truly top-notch, and the staff was welcoming and friendly throughout our stay. That said, there were a few issues worth mentioning. Upon arrival, our room had a problem with the lock, which made us wait and lose about an hour of our stay. The cleanliness of the public bathrooms and swimming pools could be improved — the pools in particular seemed to have filtering issues. On the beach, there was a lot of seaweed accumulation, which wasn’t always well managed, and we also felt that more security is needed to control the presence of drug dealers in the beach area. The hotel itself was massive and fully occupied, which created a lively atmosphere. However, it was strange to see that the neighboring Riu hotel was almost empty in comparison. Special thanks to Casandra at the swimming pool bar, who provided us with excellent service and made our stay even more enjoyable.
Stayed 6 nights in Aug 2025

6/10 Okay

Michael

Stayed 8 nights in Jul 2025

4/10 Poor

Linda

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not enough good and experienced entertainment for adults or children. Food Hours needs to be extended longer for late lunches and breakfasts. Air conditioning was poor in the 2 rooms we had.
Stayed 8 nights in Jul 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 7 nights in Aug 2025

10/10 Excellent

DENNYS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant and friendly.
Stayed 5 nights in Aug 2025

10/10 Excellent

Nikita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort with even better customer service. I will be staying again : )
Stayed 2 nights in Jul 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Aug 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
I cannot tell much about this property apart from the lobby area because I did requested a transfer to Rui Palace Bávaro because all my friends move there because this hotel was over booked at the time. But the front desk agents were extremely helpful and acted with urgency which was really a plus for me
Stayed 3 nights in Jul 2025