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Grand Bahia Principe Punta Cana - All Inclusive
4.0 out of 5.0Grand Bahia Principe Punta Cana - All Inclusive 4.0 out of 5.0
Grand Bahia Principe Punta Cana - All Inclusive 4.0 out of 5.0
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Grand Bahia Principe Punta Cana - All Inclusive
4.0 out of 5.0
Arena Gorda - Macao,
Punta Cana,
La Altagracia
1-844-663-2276
3.7
out of 5
Average Guest Review
See all 366 reviews
This hotel is most popular for:
Recent guest reviews
Very beautiful hotel, beach beautiful, staff very friendly and helpful.
I was very disappointed with the staff. Only a small percentage of the staff speaks English! It was impossible to ask anyone questions because hardly anyone spoke English. The food was average. Nothing great. I witnessed several arguments over saved lounge chairs because there not enough to go around! I will definitely not return to this resort!
This was the worst place we have ever stayed at. The room floor was so dirty and sticky that we had to wear our shoes in it and keep slippers on our 1yr old to walk around. We kept towels next to the bed for when we got out of bed. The staff was horrible. Most didn't speak English or acted like they didn't. Anyone we asked for help couldn't understand us or help us. We were locked out of your room for 3 days in a row. When i asked for maintenance they just gave me new cards and said they will work. I spent 2hrs on the 3rd day dealing with not being able to get into the room. I got the manager involved and they got maintenance out there and the batteries were dead. We arrived on Friday and our daughter was turning 1 on Sunday, we tried to get reservations for her birthday and they said they didn't have any that we can go to the buffet though. Absolutely no accommodations at this place for any reason. The resort was nice and we still had a great time. We 100% will not be back to a Bahia. If we had the chance, we would have moved to a different resort.
Staff was great. Housekeeping was not the best. Always forgot something.
Having traveled in the Caribbean extensively, Grand Bahia was the most disappointing stay of the lot. The food was okay at best, the hotel staff were dismissive and rude, my room was not cleaned nor restocked for several days during my 7 day stay, the evening entertainment left much to be desired, the overall condition of the resort is dreadful and doesn't appear to have been updated in this decade (or century). The only redeeming quality about this resort is the beach which is truly stunning and whose beauty can't exactly be credited to the resort itself. Though the beach is lovely, prepare yourself for an endless barrage merchants approaching you throughout the day. While I love the local crafts and items up for sale, I would much rather approach them in a dedicated area rather than being awoken or otherwise disturbed while I'm tanning/reading/etc. Will not return. The DR is a wonderful place and offers much more in the way of resorts than the Grand Bahia.
A nice place to go and eat,drink, & relax. .Pretty much what you would expect from an AI. The only downside for me was seaweed at the beach, the crowds at the buffet, and the fact that English was almost never spoken by staff and other tourists.
Big and great hotel! A lot of facilities for tourist.
Very happy with our selection. The staff at the Grand Bahia Principe Punta Cana were very nice, sweet and kind. They were very helpful in all our needs. The Hotel was very clean. Happy with our stay at The Grand Bahia Principe.
The hotel is beautiful no complaining everything is excellent I recommend for everyone it was a very good experience
People were friendly. Lots of choices to eat, things to do, and shop.
We did have a good time despite being a little disappointed with the resort. We didn't like that we could only go to certain places due to our colored wristband. We didn't know we were walking into that kind of stay. We went to a coffee shop so that we could buy a cup of coffee, but they wouldn't let us due to our color wristband. It didn't make sense b/c we were ready to pay for coffee out of our own pockets. Also, we were majorly disappointed that we had to make reservations at certain restaurants when all they were serving was a buffet. This was not explained to us, and when we tried to reserve online the second night, it wouldn't let us. I got us seated both nights but it's a disappointment to have to reserve after 8pm for buffets especially when the food was not good. Our room was fine but our king bed was so uncomfortable. It was so uneven, we thought we would roll off the bed. Also, because we were all inclusive, we were told we have a complimentary minibar in our room. The minibar was a joke. We only got 2 beers! 2 Beers! On our first full day, we hid the beers in a drawer so that we would get a restock. When we came back to our room, there 2 beers in our fridge. We went into the drawer for the beers we hid. They were not there. That means the cleaning person went snooping in our drawers, found the beers and put them back. The next day, we hid them again, the fridge was not restocked. On the good side, your staff was helpful and friendly,
.Nice hotel with good conditions. Professional workers.
Enmanuel fue el mejor Butler que hemos tenido, muy profesional atento a detalles educado y buena persona. Tuvimos una experiencia maravillosa
Had an excellent time. Staff was great and very accommodating and always went out of their way with a smile on their face. Ocean was blue and gorgeous and pools were clean. I didn’t like people reserving chairs all day by the pool and never used them. The Italian restaurant was the best!!! (I thought it would be bad coming from the tri state). Had all liquor including topshelf. The frozen passion fruit with white rum is the drink to try!!
Nice resort. Unfortunately, my family waited for two hours to get a room that was supposedly better than the original booking. No time was shared when we could access the room; so that was frustrating. Star was generally nice though some bartenders lacked any costumer service skills. The resort was massive and compromised of more related hotels. Had I known, I may have put in some more money for the fancier ones. Beach was nice but there were on a handful of days seaweed issues. But, they took a ton to collect and remove. But, they obviously could not remove all from the ocean. So, it still lingered. In all, it was Good but not Great.
Very relaxing and enjoyable. Lots of entertainment and things to do.
Nice Hotel. Great attention. Unfortunately the beach has the seaweed problem. We really enjoyed our time there. We have excellent attention.
Hotel highlights
- Walking distance to Arena Gorda Beach
- Free buffet breakfast
- Free parking
- Onsite dining
Arena Gorda Beach is within a 5-minute walk of Grand Bahia Principe Punta Cana - All Inclusive while other popular sites like Hard Rock Golf Club at Cana Bay are within a few miles (5 km). This 756-room, 4-star property has 2 outdoor pools along with a full-service spa and 5 restaurants. It's in central Punta Cana and also close to Iberostar Golf Course and Cortecito Beach.
Dining
Free buffet breakfast is served each morning from 7 AM to 10 AM. There are ample dining options with 5 onsite restaurants, including Mikado, which specializes in Japanese cuisine.
Rooms
An LED TV comes with satellite channels, and guests can stay connected with WiFi. The pillowtop bed provides a full night's sleep, and the bathroom offers a jetted tub, hair dryers, and free toiletries. Other standard amenities include free minibar items, a balcony, and a sofa bed.
Property features
Guests of Grand Bahia Principe Punta Cana - All Inclusive have access to a full-service spa, 2 outdoor pools, and a nightclub. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a fitness center, and a spa tub.
Guest reviews for Grand Bahia Principe Punta Cana - All Inclusive
Everyone
Very beautiful hotel, beach beautiful, staff very friendly and helpful.
Everyone
I was very disappointed with the staff. Only a small percentage of the staff speaks English! It was impossible to ask anyone questions because hardly anyone spoke English. The food was average. Nothing great. I witnessed several arguments over saved lounge chairs because there not enough to go around! I will definitely not return to this resort!
Review comment
Customer Service responded on Jan 12, 2019
Dear Patricia, Thank you for taking the time to let us know about your experience at our Hotel. We regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction. Please be assured that your observations have been taken in the highest consideration. We apologize for the impression you could perceive for the language barrier with some of our staff members. Please allow us to inform you that most of our employees have good knowledge on many languages, such as English, French, Italian, German, Portuguese, Russian and so on; and our Human Resources Department is constantly offering courses to all our staff to reinforce the level of conversation, especially to those in direct contact with our guests. However, please be reminded that Spanish is our mother tongue and our knowledge and/or pronunciation of a foreign language might not be perfect. Kind regards, Valentina Checo Bahia Principe Bavaro Resort
Everyone
Review comment
Customer Service responded on Jan 9, 2019
Dear Guest, Thank you for your scoring, we would have liked to know more about your stay. In the same way, we thank you for choosing us as a vacation option. Kind regards, Bolívar Arias Bahia Principe Bavaro Resort
Everyone
This was the worst place we have ever stayed at. The room floor was so dirty and sticky that we had to wear our shoes in it and keep slippers on our 1yr old to walk around. We kept towels next to the bed for when we got out of bed. The staff was horrible. Most didn't speak English or acted like they didn't. Anyone we asked for help couldn't understand us or help us. We were locked out of your room for 3 days in a row. When i asked for maintenance they just gave me new cards and said they will work. I spent 2hrs on the 3rd day dealing with not being able to get into the room. I got the manager involved and they got maintenance out there and the batteries were dead. We arrived on Friday and our daughter was turning 1 on Sunday, we tried to get reservations for her birthday and they said they didn't have any that we can go to the buffet though. Absolutely no accommodations at this place for any reason. The resort was nice and we still had a great time. We 100% will not be back to a Bahia. If we had the chance, we would have moved to a different resort.
Everyone
Staff was great. Housekeeping was not the best. Always forgot something.
Review comment
Customer Service responded on Jan 2, 2019
Dear Guest, We would like to thank you for taking the time to share your experience, which gives us an opportunity to evaluate our performance. Please do not hesitate to visit our website where you can find all information and update of our Hotels. Always at your disposal, Luz Caraballo Bahia Principe Bavaro Resort
Everyone
Having traveled in the Caribbean extensively, Grand Bahia was the most disappointing stay of the lot. The food was okay at best, the hotel staff were dismissive and rude, my room was not cleaned nor restocked for several days during my 7 day stay, the evening entertainment left much to be desired, the overall condition of the resort is dreadful and doesn't appear to have been updated in this decade (or century). The only redeeming quality about this resort is the beach which is truly stunning and whose beauty can't exactly be credited to the resort itself. Though the beach is lovely, prepare yourself for an endless barrage merchants approaching you throughout the day. While I love the local crafts and items up for sale, I would much rather approach them in a dedicated area rather than being awoken or otherwise disturbed while I'm tanning/reading/etc. Will not return. The DR is a wonderful place and offers much more in the way of resorts than the Grand Bahia.
Review comment
Customer Service responded on Dec 30, 2018
Dear Orbitz, Thank you for taking the time to let us know about your experience at our Hotel. We regret not having been able to achieve our main objective with you, which is our guest´s entire satisfaction. Please be assured that your observations have been taken in the highest consideration. Always at your disposal, Enmanuel Martinez Bahia Principe Bavaro Resort
Everyone
A nice place to go and eat,drink, & relax. .Pretty much what you would expect from an AI. The only downside for me was seaweed at the beach, the crowds at the buffet, and the fact that English was almost never spoken by staff and other tourists.
Review comment
Customer Service responded on Dec 14, 2018
Dear Clyde, Thank you for your recent review on Expedia and for choosing our hotel as your holiday destination. We would like to cater you once again at the Dominican Republic and continue providing you with good vacations! Best regards, Bolivar Arias Bahía Príncipe Bávaro Resort
Everyone
Review comment
Customer Service responded on Dec 8, 2018
Dear Guest Thank you for your rating, we would have liked to know more about your stay, but in the same way, we thank you for choosing us as an option for your vacations. Enmanuel Martinez Bahia Principe Bavaro Resorts,
Everyone
Big and great hotel! A lot of facilities for tourist.
Review comment
Customer Service responded on Nov 29, 2018
Dear Guest, We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration. It’s our sincere hope to have the opportunity to welcome you in the near future in any of our Bahia Principe Hotels & Resorts to show you our commitment to excellence. Please do not hesitate to visit our website where you can find all information and update of our Hotels. Kind regards, Valentina Checo Bahia Principe Bavaro Resort
Everyone
Very happy with our selection. The staff at the Grand Bahia Principe Punta Cana were very nice, sweet and kind. They were very helpful in all our needs. The Hotel was very clean. Happy with our stay at The Grand Bahia Principe.
Review comment
Customer Service responded on Nov 25, 2018
Dear Gilberto, We do not know how to thank you for this kind of comments. It is an honor to know that we meet all your expectations, and you were happy with the choice you made, especially because of our very nice, sweet and kind staff. Please do not hesitate to visit our website where you can find all information and update of our Hotels. Best regards, Valentina Checo Bahia Principe Bavaro Resort
Grand Bahia Principe Punta Cana - All Inclusive
Arena Gorda - Macao, Punta Cana, La Altagracia 23000Hotel Amenities
Hotel Area
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Dear Guest, We would like to thank you for your kind comments. We appreciate highlighting our Hotel as beautiful and friendly staff. We hope to see you again. Kind regards, Enmanuel Martinez Bahia Principe Bavaro Resort