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Grand Bahia Principe Punta Cana - All Inclusive

4.0 out of 5.0

Recent guest reviews

Staff was great and friendly and I would love to come back

Grand Bahia is a large complex but manageable. Good place to vacation.

The staff are not dedicated! And the facility need a improvement! A few black outs during our stay

I stayed at the Fantasia property and most facilities were very nice especially buffet and front desk area. My room A/C unit was not getting my room cool enough for the times we wanted to be indoor. I actually believe they have a block on the unit that prevents it front going below a certain temp. Never got below 27 degrees Celsius.

The resort itself was beautiful and huge. The staff was mostly friendly and they had little carts to drive you from location to location since the place was so big. The beach and pools were amazing and beautiful! The room itself was okay. Old fashioned and room service often forgot to leave New toiletries for our 7 day stay but overall the room was decent. The food was NOT what I expected. They only let you make reservations at 2 restaurants and the other nights you have to eat at the buffet. This was not communicated to us by neither the travel agency nor the hotel ahead of time. The food at the buffet was mediocre to say the most. The restaurants that required reservations were also buffet style and mostly serve the same things as the regular buffet did . When we got there and made reservations for our dinner none of the restaurants were available besides two so we only had to choose the two options that we had. The food was probably the worst food and experience I have had an any hotel or resort I have stayed in. overall an OK experience but definitely not worth the money and I would definitely not read it as a four star almost 5 star hotel or resort I would suggest looking around for other options.

Resort is old. Our A.C. leaked onto floor for entire stay. Food just ok. Omelette cooks all burn eggs due to grill heat so hot. Service at the Buffett was just sub par. No one came to refill drinks all week. Our spa treatment was ok but my girl had hands that were rough like sand paper? Formal dress for a la carte restaraunts not enforced at all. Really not fair. Upon checkout they couldn't run my credit card for room charges because "when it rains the CC machine doesn't work". Not a 5 Star, not even close.

They just need to work on AC, in the rooms, it wasn’t working at its best, but overall great staff and great resort.

My room location made all the difference as I was very close to the ocean, this resort is massive with trolleys to get around. The pools and beaches had activities and loud music each day for a few hours which made it a bit difficult to read a book or relax but the hotel is clean and very well kept. I found the buffets to be mediocre tasting at best but the gorgeous ocean water and warm sun make up for that!

Amazing experience 100% happy good people. No complaints. Coming back son.

Resort too big, 7 in 1. Hard to book a restaurant, they’re booked over a week out. Had to get up early if wanted a spot on the beach. Rooms outdated. But all staff very pleasant.

I wish I knew they had 7 different hotels there.. before I booked the rooms (I should have done better research I guess) wound not pick the same rooms. Rooms are not clean, tub was dirty, floor has not been swept in a while... few of the pillows were smelly of sweat... there is no room service unless you are a part of privilege club, which we eventually enrolled... pools are nice, quite a few of them there... some staff is super rude... buffet is nice, but on Fantasia side definitely much better. I would stay on that side next time.. more class other there.

All of the staff were very helpful and very nice especially Gary who was very professional and his service was outstanding. Most of them are very hard working people who always have a smile on their face and they are always treated us with respect. I had a wonderful time and willing to do it again sometime Thanks for everything

Beach was amazing. Pools were many and roomy. Was during 2018 springbreak but it was fine. Food was satisfactory to good in the buffets. The restaurants were very good. I went to 3 of them. The restaurants at the beach was too small and very very understaffed. The buffets were understaffed. Service was poor due to understaffing in General. Our room didn't get cleaned on our last night. Called for towels multiple time and they never came. Really got messed around. The proper9on either side -- the Esmeralda or the Bavaro (more exclusive and expensive) likely had better service. I wouldn't go back to the Punta Cana Hotel.

Couldn't get dinner reservations but they were empty when we went anyway. Air conditioner leaked from ceiling 3 times. When someone came they drained it and turned it off. Had trouble with safe. Couldn't get into all kids clubs. No wait service at pool. Internet only in lobby.

First of all the shuttle I paid extra for took 2 hours to get me to Grand Bahia Principe Punta Cana, false advertising on Orbitz' part! Don't pay the extra. When checking in they tried to upsell me, we explained where we wanted to be within the resort and check-in guy wanted to keep changing what we booked three times. Then he left us at desk and came back 6 minutes later and wasn't very pleasant. Very frustrating way to start a vacation. We tried to make dinner reservations at a la carte restaurants and were told we could only eat at 2 places for our 4 night stay. Then we didn't find out until 6 pm the night of the reservation that we received our 8 pm reservation. For the second reservation I was given the hostess' name and was told just to show up. Not very pleasing nor relaxing, Some of the tram drivers wouldn't pick you up while you were waiting for a ride to go to another area of resort. Others wanted to be tipped or they just stayed talking to one another. The bartenders were friendly, the maids were very good, room always clean and made up every day. Not a pleasing or relaxing experience. The Riu Palace was excellent when we stayed there 4 years ago, thought we would try somewhere different, What a mistake.

After arriving to the hotel we spent 3 hours in a lobby trying to get a room. Rooms are very filthy, if requested water or clean towels would wait for hours or days to receive those. Paid extra for Wi-Fi that did not work I upgraded to privileged club to find out most of their advertised offers do not exist or are simply a lie. Worst experience in my travels so far to the point it made me feel no wanting to go to this part of the world anymore.

This place is not good for to go Food is disgusting I God sick

It was an awesome experience. The staff were very friendly and helpful. The beach gets a little crowded, but everything else was great! Would definitely recommend to anyone!

I have been to many other all-inclusives and was never told I could only make 3 reservations at a-la carte restaurants. This hotel is nice but this is a major issue not only that it was an awful task to eat at the restaurant of your choice. Not a good feeling, the staff was unwilling to help. When I ate at a restaurant, there were many empty tables. So the problem was not space. Another issue is towels, 7 days vacation, I was turned down for towels 5 out of those days. This hotel could really be great if they managed the staff better, and did not overwork the employees, which his clearly visible. The rooms are nice and clean and comfortable. The bathrooms are usually clean and smell good. The pools are nice and deep with swim up bars but the drinks are super. The beach is great with silky sand and clear waters. However it is very crowded because this hotel is 6 hotels in 1 sharing a small strip of beach. Needless to say, I will not go back for those compelling reasons.

Booked a king bed and received a double with attitude from the staff. They were mad i ask why I got a double. Poor communication among the staff. Blue taxi dropped me off and pick me up at the wrong hotel but they were nice apart from that. Hotel shower and lamps were dirty, found mold on my mat, very nasty. I used my own sheet and blanket.

Arena Gorda - Macao Punta Cana La Altagracia

Hotel highlights

  • Free buffet breakfast
  • Free parking
  • Onsite dining
  • Spa

Located within 2 miles (3 km) of Punta Blanca Golf Course, Grand Bahia Principe Punta Cana - All Inclusive is within 3 miles (5 km) of Hard Rock Golf Club at Cana Bay. This 756-room, 4-star resort has 2 outdoor pools along with a full-service spa and 5 restaurants. It's in central Bavaro and also close to Arena Gorda Beach and Iberostar Golf Course.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. There are ample dining options with 5 onsite restaurants, including Mikado, which specializes in Japanese cuisine.


Rooms

The 756 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. LED TVs come with satellite channels, and guests can stay connected with WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, sofa beds, and free bottled water are also standard.


Property features

Guests of Grand Bahia Principe Punta Cana - All Inclusive have access to a full-service spa, 2 outdoor pools, and a nightclub. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and concierge services. Other amenities at this all-inclusive resort include a children's pool, a fitness center, and a spa tub.

Room options

Junior Suite Superior

Full 2 | King 1 | Sleeps 4

Junior Suite Superior

Full 2 | King 1 | Sleeps 4

Junior Suite Superior

Full 2 | King 1 | Sleeps 4

Guest reviews for Grand Bahia Principe Punta Cana - All Inclusive

Everyone (71) Couples (120) Family (91) Friends (44) Other (8)
5

beautiful and big hotel felt like i was at disney

Everyone

Staff was great and friendly and I would love to come back

By , from new york on May 22, 2018

4

great place to vacation

Everyone

Grand Bahia is a large complex but manageable. Good place to vacation.

By on May 10, 2018

3
Everyone

The staff are not dedicated! And the facility need a improvement! A few black outs during our stay

By on May 8, 2018

4
Everyone

I stayed at the Fantasia property and most facilities were very nice especially buffet and front desk area. My room A/C unit was not getting my room cool enough for the times we wanted to be indoor. I actually believe they have a block on the unit that prevents it front going below a certain temp. Never got below 27 degrees Celsius.

By , from NJ on May 7, 2018

3

not worth it

Everyone

The resort itself was beautiful and huge. The staff was mostly friendly and they had little carts to drive you from location to location since the place was so big. The beach and pools were amazing and beautiful! The room itself was okay. Old fashioned and room service often forgot to leave New toiletries for our 7 day stay but overall the room was decent. The food was NOT what I expected. They only let you make reservations at 2 restaurants and the other nights you have to eat at the buffet. This was not communicated to us by neither the travel agency nor the hotel ahead of time. The food at the buffet was mediocre to say the most. The restaurants that required reservations were also buffet style and mostly serve the same things as the regular buffet did . When we got there and made reservations for our dinner none of the restaurants were available besides two so we only had to choose the two options that we had. The food was probably the worst food and experience I have had an any hotel or resort I have stayed in. overall an OK experience but definitely not worth the money and I would definitely not read it as a four star almost 5 star hotel or resort I would suggest looking around for other options.

By on May 6, 2018

3

tired 5 star now maybe a 3 star

Everyone

Resort is old. Our A.C. leaked onto floor for entire stay. Food just ok. Omelette cooks all burn eggs due to grill heat so hot. Service at the Buffett was just sub par. No one came to refill drinks all week. Our spa treatment was ok but my girl had hands that were rough like sand paper? Formal dress for a la carte restaraunts not enforced at all. Really not fair. Upon checkout they couldn't run my credit card for room charges because "when it rains the CC machine doesn't work". Not a 5 Star, not even close.

By , from Denver, co. on May 5, 2018

5
Everyone

They just need to work on AC, in the rooms, it wasn’t working at its best, but overall great staff and great resort.

By , from Ecuador on Apr 28, 2018

4

i was a solo traveler and had a very good trip!

Everyone

My room location made all the difference as I was very close to the ocean, this resort is massive with trolleys to get around. The pools and beaches had activities and loud music each day for a few hours which made it a bit difficult to read a book or relax but the hotel is clean and very well kept. I found the buffets to be mediocre tasting at best but the gorgeous ocean water and warm sun make up for that!

By , from New York. on Apr 21, 2018

5
Everyone

Amazing experience 100% happy good people. No complaints. Coming back son.

By on Apr 19, 2018

3
Everyone

Resort too big, 7 in 1. Hard to book a restaurant, they’re booked over a week out. Had to get up early if wanted a spot on the beach. Rooms outdated. But all staff very pleasant.

By on Apr 17, 2018