Grand Bahia Principe Punta Cana - All Inclusive4.0 out of 5.0
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Recent guest reviews
Had my kids there and we couldn't get any reservations for dinner to start, and after complaining that we paid for them we got 2 dinners. 1 at 8:30 PM and the other at 9:30 and the kids were sleeping at the table. I commend the staff because they do there best with obvious pour management. Also, cocktail were limited, slow and closed the day bars early. Even closed the pools at 6. My time is limited but I would never go back. and don't recommend anyone else going. I had people tell me the same review personally before I went, and it was consistent. WORST resort we have been to, And we have been to quite a few. Food quality was bad as well.
Staff could speak no English. Worst non English speaking country I've been. Even France did better, not to mention Mexico.
Overall a great vacation, however the hotel was very crowded at the time we went and there was a limited amount of beach towels available. Also, a shuttle is needed to get from point a to point b.
So overall my stay was good and I had a great time with some of the entertainment in the lobby and the rest of the city. I have several gripes that should they have not happened I would have given this resort a 5! 1) the customer service male who took care of us at check in was not welcoming and was in fact busy talking to another employee who was not checking in guests; thus we were given a room that was occupied - when we were shuttled to our room, the key did not work and the bellboy was gracious enough to go back to the lobby and get a new room for us after he knocked on the door and we observed a guest in the room we had been given a key for at the front desk - so big kudos to the bell boy for doing that 2) we made a reservation with staff in the lobby for two restaurants - one for that evening and one for the next as is usual to make - that representative was also busy talking to another employee at the time we were trying to be taken care of - he booked us for two restaurants so we thought. We ended up not showing up for the restaurant that night because we ate out. The next day we go to confirm our reservation for the following night and the representative says since we booked for only 3 NIGHTS we only had access to 1 restaurant during the duration of our stay!!! We were appalled as all the all inclusive resorts we have stayed at have never had this restriction! All inclusive means you have unlimited alcohol (though not top shelf) and all meals are included even a
Had a blast. Would have appreciated spicier food in the International buffet.
We stayed in the punta Cana section of the grand Bahia. Me and my best friend came together and left never wanting go. It was amazing!! The resort itself is large and our villa was far from the beach and pool but the trolleys were extremely helpful and ran so frequently that it didn't bother us. Buffet was okay, not the greatest but we went to the Japanese and Mexican restaurants and they were delicious. Everyone who worked there was extremely nice to us as well. Love loved loved this resort, would go back tomorrow if I could!
The resort is very large but there is shuttle service comes in every 5 min. The beach is unbelievably beautiful and clean, pools are nice. The room was ok, comfortable king bed and clean. Food was great but the buffet got a little boring after a few days. 2l bottled water and soft drinks every day in the room. We had a great time with 2 toddlers. Definitely going back next year but we updated our stay for next year to the privilege club we bought on site.
Too many staff interruptions daily 4/5 times a day in the room. Lots of food. Check in was overly complicated Very large complex. Lots to do Beach was very nice. Plenty of transportation once you figured out the system
I liked to relax, need better preform on shows, employees need to be bilingüe, not all beverages are included.
Very good and excellent food. Excellent people 5 night we like the hotel
Loved the place very very nice had a great time staff was very nice and helpful. Hotel was clean beach and pools great there was always something to do loved it would go again will tell everyone.
I literally just got back from a week trip and loved every single minute. I had concerns after Reading a few negative reviews, but I received the total opposite!! Staff is Amazing super friendly & attentive. Food was amazing tried all restaurant and every night the lobby buffet had a theme. The weather was perfect it rained once during the day but didn't stop ANYONE beach and pool was still very full . The beach & pool was so much fun ! Yes I will be coming back again .
Fatal... Nada mas que decir Una muy mala experiencia para ser repetidores por 5ta vez
El hotel me encantó el personal nos trato excelente, Nos dieron un trato de maravilla desde Alberto el maletero, de la cocina Juan, Alexander, Jennifer, Ruth, Paola, Ángel.En la barra de la piscina Hugo, Federico y Abdel. El único problema que tuve fue con las habitaciones me cambiaron 3 veces porque tenían problemas las habitaciones y pues eso nos atraso y nos incomodó bastante pero lo demás el hotel es hermoso y tiene buen entretenimiento. La comida muy buena.
Everything was up to part, the weather wasn't good but I still enjoyed the indoor amenities.
very nice room close to the beachbeach, romantic for our honeymoon, food was great.
I have been very fortunate to visit Punta Cana several times and this is the first time I had a real bad experience at a resort there. The staff at every other resort always tried their best for one to enjoy one's vacation; not the case at the Grand Bahia Principe. Sometimes the staff is just plain rude, they do make eye contact when one is asking them for something but then they just turn away; this happens at the reception, bar, buffet and everywhere else. Furthermore, the guests are put in second place. I noticed the staff serves friends that were enjoy the premises for free first. The AC in my room did not cool the room properly and could not get a good night sleep during my stay; I did report it and I was told the unit was working properly. This place has very low service standards and it is not what one pays for to have during a vacation...First and last time I stay at this place. It ruined my stay in Punta Cana plus I paid money to be treated poorly. I know it wasn't just me; I was with a group of 3 more people that were treated the same way and I heard these and other complaints from other guests. I understand that Orbitz lists this place to make a profit but "what a shame to have a bussiness relationship with the Grand Bahia Principe"...
Todo perfecto,la atencion en restauranes de primera, comodo, en la recepcion pienso podria mejorar el personal, ser mas informativos y cordiales, de los 6 dias que estuvimos solo uno la habitacion no hubo buena limpieza, habia q pedir al personal q surta con jabon, agua etc. Sugerencia numero 1, mejorar el internet wifi, no puede ser solo en la recepcion
Everything was exceptional, not one thing went wrong during the stay. Amazing food, best location. Lots of things to do. Very happy A+
The setup for the shower was terrible, Slippery floor and no bath tub. The air conditioner in the room was not working properly.
Located in Bavaro within 2 miles (3 km) of Punta Blanca Golf Course, Grand Bahia Principe Punta Cana - All Inclusive is within a few miles (5 km) of Hard Rock Golf Club at Cana Bay. This 756-room, 4-star resort has 2 outdoor pools along with a full-service spa and 5 restaurants. It's in central Punta Cana and also close to Iberostar Golf Course and White Sands Golf Course.
Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. There are ample dining options with 5 onsite restaurants, including Mikado, which specializes in Japanese cuisine.
The 756 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. LED TVs come with satellite channels, and guests can stay connected with WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, sofa beds, and free bottled water are also standard.
Guests of Grand Bahia Principe Punta Cana - All Inclusive have access to a full-service spa, 2 outdoor pools, and a nightclub. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and concierge services. Other amenities at this all-inclusive resort include a children's pool, a fitness center, and a spa tub.