Lots of yelling late at night. I believe this may have been the shuttle drivers yelling to one another about guests needing rides??? Walkie talkies would be more effective. Food was just 'okay.' No 'snacks' or beverages available in the evenings throughout the properties. You MUST eat at the buffet (very crowded) when NOT utilizing your mandated 3 'reservations' at the other restaurants located throughout. The positive...the beach area is beautiful, pools are beautiful. Too many people though. Drinks are very watered down and limited. I may return to the Dominican in the future but will NOT be returning to these Principe resorts.
Hotel personnel in general seemed like they wanted to be somewhere else and that they wanted guests to be somewhere too. Beautiful beach but crowded. Food, service, room, etc. was serviceable.
I liked the trams / golf carts for on-site travel. The buffet was great, however, it was the same foods over and over.
When we arrived the property was breathtaking, we were offered an upgrade for an additional cost , access to other areas and room service. We declined and when we arrived to our room it smelled and was horrible, I ran back to the desk and purchased the upgrade. I don’t know if this was a set up but the new room was worth it.
We have travelled here many times and always want to return. Recent restaurant additions and new features make Bahia Principe top of the list. Orbitz description does not specify guests are limited to three (3) ala carte restaurants when other providers will include all seven (7) days. This is deceptive. We purchased additional specialty evening dinners outside of this vacation package. Bahia Principe is always a good deal!
The service and cleanlines and good staff in the facility
The bathroom not clean property leak in the toilet somebody come for 2 times and never fixed the room need a upgrade
The 24 hour snack bar wasn't 24 hours it closed around around 7-730pm. The alcohol had to have been watered down because I'm a heavy drinking and i had about 10 drinks before i even felt buzzed. It's understandable, they don't want people getting drunk, acting stupid with other guest or throwing up all over the place. With all that said, i still had a GREAT TIME. Staff was helpful and so welcoming. I would stay there again.
Every thing was perfect Don’t want to talk too much about this place because I want to keep the secret of this beautiful place all to my self 😁. Huge property .first few days we walked to the beach then got tired because the place is so Huge so we took the gulf cart shuttle that constantly ran back and forth to and from beach . Driver was friendly and funny his name was cocacola if you meet him you will know what I mean . Awesome vacation so inexpensive worth every penny . Will definitely go back
The beach was the only thing good .the property was very bad
The food was amazing. Staff was nice. Misunderstanding with check in associate that stated their pools were open 24hrs and they did not indicate a dress code for dinner, which caused more delays as needing to change outfits. Other than that we had an amazing time. Drinks were great. Pool great. I would definitely return. They even treated ya special on our anniversary night. My a/c was not working in my room. They sent a tech within 5 min. Although it still didn’t work, they sent someone with a new room key with 15 min to change our room. Great service.
Arena Gorda Beach is a short stroll from Bahia Principe Grand Punta Cana - All Inclusive, and other popular attractions like Hard Rock Golf Club at Cana Bay are within a few miles (5 km). This 756-room, 3.5-star property has 2 outdoor pools along with a full-service spa and a casino. It's connected to the convention center in central Punta Cana and also close to Iberostar Golf Course and Cortecito Beach.
Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:30 AM. Relish the Japanese cuisine at Mikado, one of 5 onsite restaurants. Order from room service to satisfy your hunger without leaving your room.
The 756 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. LED TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free minibar items, coffee makers, and free bottled water are also standard.
Bahia Principe Grand Punta Cana - All Inclusive features a full-service spa, 2 outdoor pools, and a casino. There's free parking and an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a fitness center.
Lots of yelling late at night. I believe this may have been the shuttle drivers yelling to one another about guests needing rides??? Walkie talkies would be more effective. Food was just 'okay.' No 'snacks' or beverages available in the evenings throughout the properties. You MUST eat at the buffet (very crowded) when NOT utilizing your mandated 3 'reservations' at the other restaurants located throughout. The positive...the beach area is beautiful, pools are beautiful. Too many people though. Drinks are very watered down and limited. I may return to the Dominican in the future but will NOT be returning to these Principe resorts.
Dear Guest, Our customer´s comments are very important to us. We deeply apologize for not being able to cover your expectations and we regret any inconvenience encountered. We really hope to have the opportunity to welcome you back again in any of our Hotels. Kindest regards, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort
Dear Guest, Thank you for your scoring, we would have liked to know more about your stay. In the same way, we thank you for choosing us as a vacation option. Regards! Claritza Padua Online Reputation Bahia Principe Bavaro Resort
Dear Guest, Thank you for your scoring, we would have liked to know more about your stay. In the same way, we thank you for choosing us as a vacation option. Kind regards! Claritza Padua Online Reputation Bahia Principe Bavaro Resort
Dear Guest, Thank you for your scoring, we would have liked to know more about your stay. In the same way, we thank you for choosing us as a vacation option. Regards! Claritza Padua Online Reputation Bahia Principe Bavaro Resort
Hotel personnel in general seemed like they wanted to be somewhere else and that they wanted guests to be somewhere too. Beautiful beach but crowded. Food, service, room, etc. was serviceable.
Dear Guest, We apologize for any inconvenience you may have experienced. Please rest assured that we have taken your observations into great consideration. Kind regards, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort
I liked the trams / golf carts for on-site travel. The buffet was great, however, it was the same foods over and over.
Dear Guest, It is satisfying to know that I enjoy our services of our trains and we apologize for the inconvenience. Kind regards! Claritza Padua OnlineReputation Bahia Principe Bavaro Resort
When we arrived the property was breathtaking, we were offered an upgrade for an additional cost , access to other areas and room service. We declined and when we arrived to our room it smelled and was horrible, I ran back to the desk and purchased the upgrade. I don’t know if this was a set up but the new room was worth it.
Dear Guest, All feedback from our guests is valued, to ensure that we maintain and deliver the level of service expected from us. We would like to extend our most sincere apologies for any inconvenience you may have experienced. We would like to cater to you once again in the Dominican Republic to experience the hospitality of our people, the quality of our services and facilities. Kind regards, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort
We have travelled here many times and always want to return. Recent restaurant additions and new features make Bahia Principe top of the list. Orbitz description does not specify guests are limited to three (3) ala carte restaurants when other providers will include all seven (7) days. This is deceptive. We purchased additional specialty evening dinners outside of this vacation package. Bahia Principe is always a good deal!
Dear Catherine, We appreciate your comments and in turn, we apologize for any inconvenience caused at the time, and clarify that our dinner a la carte has a reservation limitation which are subject to the amount of stay with us and subject to availability, we are always willing to May our guests spend the best vacations with us, and can enjoy all our services. Always at the disposal! Claritza Padua Online Reputation Bahia Principe Bavaro Resort
Dear Guest, Thank you for your scoring, we would have liked to know more about your stay. In the same way, we thank you for choosing us as a vacation option. Best regards, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort
Dear Guest, Thank you for your scoring, we would have liked to know more about your stay. In the same way, we thank you for choosing us as a vacation option. Kindest regards, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort