Hilton Garden Inn Palm Springs - Rancho Mirage

nice and clean，good staff, good location, safty and quiet

The 1 bdrm suite was very spacious. the layout is great with the bathroom in the middle of the room between the living room and bedroom.

Hunter at the pool bar was fantastic! Lots of noisy children at pool.

If you are looking for a place to stay, with a pool and workout room, at a decent price - this is a good bet. Clean, comfortable, no pretentious airs, helpful staff, close to shopping and a park. Nothing fancy... Good breakfast restaurant (may be good for other meals, but I didn't personally eat there other than breakfast. Besides, Babe's BBQ is half a block away!). Two things to bear in mind: putting your key card next to your phone wipes the door code from it (quick trip to the front desk fixes that, but it gets tiresome) and the sun is mostly gone from the poolside around 3:30 pm (dark by 7 pm), so plan accordingly.

Nice hotel, very clean room, good location a good size pool

Nice clean room and great staff. Pool is nice, Would stay again

Clean, comfortable, accommodating staff,and a great value

The hotel is a bit away from any kind of night life, but a $20 Uber ride will fix that. Yeah, restaurant and room service hours could be extended, but nothing unreasonable. The only thing I really didn't care for was that staying for 4 nights, the housekeeping could have been better. I was in town for my birthday and through a number of issues found myself quite displeased, the staff of this hotel saved my birthday! Ashley, the front desk supervisor personally delivered goodies to our room and bout me a drink on my birthday! Angelo, the Operations Manager, was also a standout in customer service, always there with a smile and ever wondering how to make anything more pleasant, as was Vince. Monique, the Bartender at the Cabana, was positively hysterical and was more than gracious in accommodating my friend and I. Sadly, at checkout, when asked what room I was departing, I was met with "Oh, hi..." Obviously the inflection was not something can convey here, but is was if to say "we know about you." While it doesn't bother me here or there, it did put me off that this was two women I had not met in 5 days, but I know for certain one to be Susanna the Manager (?), and one was a trainee. If they had never met me, why the disdain upon doing so. I did not feel this interaction was on par with the Hilton brand. As an HHonors member, I do expect great customer service because it what I have come to get every time in the past. All in all, a good trip, and hey!!! Try the new breakfast!

Fruits, cookies, coffee and water are always available at the lobby for free. Lobby area are very clean. Receptionist and other staffs are very friendly and accommodating. Hotel are close to many shopping areas, golf courses and restaurants. Plenty of parking spaces.

Clean abs great location. Hot tub area at night was too dark. They had lights available on trees ect but did not turn them on.

The hotel did not have complete information on our reservation through Orbitz. Changes for a room upgrade and eventually an early departure were difficult to accomplish and time consuming. There is a need for Orbitz and this hotel to work this out.

Check was fast, room was large and clean beds were comfortable and sheets and throws were super clean and was equipped with microwave, refrigerator, coffee and coffee maker, hair blower and internet and wi-fi wry very satisfying

Very comfy, enjoyed having a restaurant inside, and close to everything.

What makes this hotel great is the staff.very friendly and eager to help a weary traveler. Having breakfst on site made things easy, but they should opt for buffet style...not enough servers to handle the volume of customerz, and so tAble turnover was slow. The food was great. The hotel has great decor but was looking a bit worn in some places. I felt safe, welcome, and well nourished.

Needed a place last minute. Brendan Baxter is a credit to their staff. Was able to get an early check in and the room was nice.