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Courtyard by Marriott Orlando Airport

3.0 out of 5.0

Recent guest reviews

First thing noticed was long piece of black hair on my sheets. Everything is old there, needs updating, positive didn’t have to pay for parking there is a Starbucks available

First we got there and they had some kind of blower blowing on carpet with no explanation. We left to drop off rental car at airport and by the time we had gotten back machine was gone and still not explanation. We called down to front desk to ask for more coffee and another coffee cup because we had three people and only two cups and two coffees housekeeping brought decaf so we had to go to front desk. we asked the front desk to please set us up for a 4:30 am shuttle to get to airport and went to print our boarding passes BOTH printers were out of paper so we had to get them to reload them. The hotel is dated. We then got dinner and went to bed. Was at front desk at 4:26 am to catch shuttle and the front desk clerk was nowhere to be found. She finally came out at 435 and we told her we were there for the 430 shuttle which she informed us that the shuttle already left and we were not on the list. We asked her to call a cab which she did but she never ONCE offered an apology or anything to help us. While waiting for the cab the shuttle showed up at the same time the cab did so we asked the cab to wait a minute while we asked the shuttle driver to take us to airport and THE SHUTTLE DRIVER REFUSED to take us to the airport (which literally is a 5 min drive) until 5:00 he also NEVER offered an apology or any help. So the cab driver brought us to the airport for free because he saw how the shuttle driver acted. He was extremely rude!!!!

Excellent hotel for the price,also great location to restaurants and airport.

Hotel was very quiet and clean. Staff was incredibly helpful. Ate at TGI Fridays which is within walking distance (less than 50 yards). The Bistro inside was comfy and they serve Starbucks coffee and some drinks. Only complaint was the bed. While it was okay, it was a little hard for my liking. Would stay here again no questions asked!!

Would have been nice to have a free breakfast or at least coffee

Had an early flight to catch, stayed overnight at the Courtyardand it was very pleasant

Nicely priced hotel close to the airport. Staff was OK but served well for the 12 hours we needed the room for.

Needed a hotel for one night close to the airport. This hotel is so nice that I didn't want to leave. Newly remodeled with the hi-tech sitting area, cafe, 24-hour "shop" and beautiful rooms. STAY HERE!

convient to orlando only 10 min and they have a 24 hr shuttle

The staff were cheerful, helpful and responsive. This was a very comfortable no-frills, highly efficient experience. Perfect for my brief business trip. Thanks.

Clean, well designed, recently renovated hotel. It is close to the airport. There are lot of restaurants around the area. It is very well equipped for business. Free internet, business library and printer are available for business travelers. I would highly recommend it.

Nice staff but that 'extra' was missing. Room was clean and fresh. Location was the key ... near the airport.

We just needed a functional hotel room to spend the night near the airport before taking an early flight home in the morning, and that's what we got. Lobby is nicely decorated, but there's nothing fancy about the room. It was difficult to find the entrance to the hotel off the street - finally had to circle around and cut through a restaurant parking lot to get to the hotel. Parking was limited, and it was awkward getting into and out of parking space with adjacent businesses limiting room on the hotel driveway. It didn't help that a couple of U=Haul trucks (one with an additional trailer) had been permitted to park diagonally across 5 or 6 of the hotel's parking spaces apiece. The mini fridge supplied in the room was MINISCULE. Couldn't even put a bottle of beer in it without leaning it at a 45 degree angle; if we laid the bottle down flat we couldn't close the fridge door, and the bottle wouldn't fit standing up. The fridge was barely cool, and there was no temperature control inside the fridge to make it colder. Also did not have a freezer compartment to freeze the cold packs for our cooler. Overall, the fridge was mostly just a waste of time and effort. The air conditioning had been left off so the room was stifling when we first entered; took a couple of minutes to figure out the controls and get cooling started. The controls were in a dimly lit area of the room so I ended up using a flashlight to be able to read the display and find the "cool" setting.

just came from a funeral. it was perfect for our needs. the staff was very helpful

I'm loving the new Courtyard lobby designs, very contemporary and fresh. And having a bar there was just what the doctor ordered after a very stressful day of work. They tried with refurbishing the rooms but didn't quite do as well there...the older architecture is still pretty evident even though the furnishings are all upgraded. If the rooms matched the lobby, it would be 5 stars.

I was not aware we had to paid for our breakfast.

Courtyard came through with a relaxing night between Magic Kingdom and our morning flight.

Nice location near airport and shops

Great for our needs. We only spent the night as we traveled on to board our cruise ship the next day. I stayed in a room shared by my wife my two children and my daughter's husband. We needed an extra cot to accomodate my son. The hotel provided this at no extra charge. A good experience given our short stay.

Hotel was clean and close to airport. They got us into our room early and the airport van ran every half hour. The bed was very comfortable.

7155 N Frontage Rd Orlando FL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located 1.7 mi (2.7 km) from Orlando Watersports Complex, Courtyard by Marriott Orlando Airport is within a 15-minute drive of other popular attractions like Florida Mall. This 149-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's near the airport and also within a 15-minute drive of Pointe Orlando.


Dining

This hotel is home to a bistro and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is available for a fee.


Rooms

Courtyard by Marriott Orlando Airport's 149 rooms are air-conditioned and provide balconies, sofa beds, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, safes, and phones.


Property features

Guests of Courtyard by Marriott Orlando Airport have access to an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include 2 meeting rooms, conference space, and a business center.

Guest reviews for Courtyard by Marriott Orlando Airport

Everyone (4) Couples (7) Business (6) Family (9) Other (1) Friends (1)
3

ok hotel wouldn’t return

Everyone

First thing noticed was long piece of black hair on my sheets. Everything is old there, needs updating, positive didn’t have to pay for parking there is a Starbucks available

By on Apr 9, 2018

Review comment responded on Apr 9, 2018

Dear Guest, thank you for your feedback. We apologize for failing to provide the level of service and cleanliness you should have received in your room. Every process we have in place is aimed at providing you with an outstanding experience, yet we apparently missed important steps in this instance. We assure you that we are taking action to isolate and correct these oversights. We truly hope the positive aspects of your stay will bring you back soon. Kind regards, Leanne Nash General Manager

2

staff was horrible!!!!!

Everyone

First we got there and they had some kind of blower blowing on carpet with no explanation. We left to drop off rental car at airport and by the time we had gotten back machine was gone and still not explanation. We called down to front desk to ask for more coffee and another coffee cup because we had three people and only two cups and two coffees housekeeping brought decaf so we had to go to front desk. we asked the front desk to please set us up for a 4:30 am shuttle to get to airport and went to print our boarding passes BOTH printers were out of paper so we had to get them to reload them. The hotel is dated. We then got dinner and went to bed. Was at front desk at 4:26 am to catch shuttle and the front desk clerk was nowhere to be found. She finally came out at 435 and we told her we were there for the 430 shuttle which she informed us that the shuttle already left and we were not on the list. We asked her to call a cab which she did but she never ONCE offered an apology or anything to help us. While waiting for the cab the shuttle showed up at the same time the cab did so we asked the cab to wait a minute while we asked the shuttle driver to take us to airport and THE SHUTTLE DRIVER REFUSED to take us to the airport (which literally is a 5 min drive) until 5:00 he also NEVER offered an apology or any help. So the cab driver brought us to the airport for free because he saw how the shuttle driver acted. He was extremely rude!!!!

By on Feb 26, 2018

Review comment responded on Feb 28, 2018

Dear Guest, we sincerely apologize that you experienced so many difficulties during your stay with us. We apologize for the service issue you encountered. We apologize for our not handling your issue with empathy and with satisfaction. Upon receiving this review, we've immediately approached the associate who serviced you and also the supervisor to get clarity and to ensure that situations such as yours are handled swiftly and appropriately. We hope you will choose us again so we can provide you with a more satisfactory stay. Kind regards, Leanne Nash, General Manager

5
Everyone

Excellent hotel for the price,also great location to restaurants and airport.

By on Dec 16, 2016

Review comment responded on Dec 18, 2016

Thank you for reviewing your wonderful stay of Courtyard Orlando Airport and finding us to be a great value. We are glad you appreciated our location being close to the airport and the first class dining options available within walking distance. Thanks again for your feedback, and we hope to see you again soon. Kind regards, Ana Zapata, General Manager

4

recommended!!

Everyone

Hotel was very quiet and clean. Staff was incredibly helpful. Ate at TGI Fridays which is within walking distance (less than 50 yards). The Bistro inside was comfy and they serve Starbucks coffee and some drinks. Only complaint was the bed. While it was okay, it was a little hard for my liking. Would stay here again no questions asked!!

By , from Kokomo, IN on Sep 12, 2016

4

nice 2 day stay

Families

Would have been nice to have a free breakfast or at least coffee

By on Oct 25, 2015

4

great family visit

Families

Had an early flight to catch, stayed overnight at the Courtyardand it was very pleasant

By on May 23, 2015

4

nicley priced close for a red eye

Families

Nicely priced hotel close to the airport. Staff was OK but served well for the 12 hours we needed the room for.

By on Apr 4, 2014

5

very nice!

Singles

Needed a hotel for one night close to the airport. This hotel is so nice that I didn't want to leave. Newly remodeled with the hi-tech sitting area, cafe, 24-hour "shop" and beautiful rooms. STAY HERE!

By on Oct 28, 2013

4

convient

Couples

convient to orlando only 10 min and they have a 24 hr shuttle

By on Jul 3, 2013

4

short stay

BusinessTravelers

The staff were cheerful, helpful and responsive. This was a very comfortable no-frills, highly efficient experience. Perfect for my brief business trip. Thanks.

By on Feb 5, 2013