Front desk Staff is exceptional. Friendly and helpful. Hotel is super close to universal and shuttle is convenient and fast. Hotel Public spaces (hallways, elevator and arcade) are very basic and fairly dated / run down. The bathroom didn’t feel that clean - hair on the floor and toilet seat when we arrived.
Surprisingly the hotel was dirty. I stayed on the fifth floor, there were old screws on the hallway carpet. Carpet was filthy. The first room I was given was dirty, the second room I was given the ac didn’t work, the third room was better. Staff is nice but hotel needs to be cleaned!!!
It was very easy to check in and it was centray located
Very goo location. We enjoy our stay. Will come back and recommend to our friends.
Great staff! However the hotel is outdated and the bathroom shower had black mold on the bottom tile along the floor.
Across the street from universal. Large clean room. Comfortable bed. Pleasant staff. Limited shuttle
This property is dated and painfully in need of a makeover. The building stinks and the room was gross and dirty. Most of the furniture was damaged, worn out or very very dirty. The pull out bed had a dirty old thin mattress that was ragged with holes all through it. There were no sheets on the bed so we had to find our own stuff to make the bed and it was VERY uncomfortable for my kids to sleep on. The staff members that I dealt with were not friendly or helpful in any way. We were anticipating using their shuttle service but were told the night we checked in before our day at Universal Studios that we needed to give them 24 hours notice so we couldn’t use the shuttle. We’ve been to Orlando many times and have never had to do this for any other shuttle service.
We were sleeping in (check out is at 11 am). It was 10 am and the cleaning service knocked on our door incessantly. It was not very professional.
Seemed rubbed down, dark elevators. The breakfast at Friday’s was gross, not worth the price even with free voucher.
great location, good service, easy in and out. had all the info on the parks ,shuttle service great place to stay
The best location for visiting Universal Studios, Breakfast buffet within hotel TGI Fridays, walkable to the outlet Mall and few fast food restaurants.
Easy access to universal, shuttle service, attached restaurant, helpful service to attractions
Room very dirty. Found trash, hair and some black stuff on sheets. Carpets had stains and room smelled. Not a well maintained place.
The staff was very nice and accommodating. The bath tub was running water the entire time and the draining wasn't the best, but that's really the only issue we have had.
Located in Southwest Orlando, Holiday Inn & Suites Across From Universal Orlando is within a 5-minute walk of Universal Orlando Resort™ and within 15 minutes of other popular attractions like Universal Studios Florida™. This 390-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.
All 390 rooms provide sofa beds, microwaves, and refrigerators. 32-inch LCD TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Coffee makers, free newspapers, and free local calls are also available.
Holiday Inn & Suites Across From Universal Orlando features an outdoor pool, a children's pool, and a 24-hour fitness center. If you drive, self parking is USD 17.00 per day, and there's also an area shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and a 24-hour business center.
Front desk Staff is exceptional. Friendly and helpful. Hotel is super close to universal and shuttle is convenient and fast. Hotel Public spaces (hallways, elevator and arcade) are very basic and fairly dated / run down. The bathroom didn’t feel that clean - hair on the floor and toilet seat when we arrived.
Surprisingly the hotel was dirty. I stayed on the fifth floor, there were old screws on the hallway carpet. Carpet was filthy. The first room I was given was dirty, the second room I was given the ac didn’t work, the third room was better. Staff is nice but hotel needs to be cleaned!!!
It was very easy to check in and it was centray located
Very goo location. We enjoy our stay. Will come back and recommend to our friends.
Great staff! However the hotel is outdated and the bathroom shower had black mold on the bottom tile along the floor.
Across the street from universal. Large clean room. Comfortable bed. Pleasant staff. Limited shuttle
This property is dated and painfully in need of a makeover. The building stinks and the room was gross and dirty. Most of the furniture was damaged, worn out or very very dirty. The pull out bed had a dirty old thin mattress that was ragged with holes all through it. There were no sheets on the bed so we had to find our own stuff to make the bed and it was VERY uncomfortable for my kids to sleep on. The staff members that I dealt with were not friendly or helpful in any way. We were anticipating using their shuttle service but were told the night we checked in before our day at Universal Studios that we needed to give them 24 hours notice so we couldn’t use the shuttle. We’ve been to Orlando many times and have never had to do this for any other shuttle service.
