room was clean however, after a LONG check in process, we were given a key to a room that was already occupied. We walked in on strangers! It was very poorly handled. The manager apologized, but it should never have happened.

I stayed 1 night during hurricane Lane alert. I found everyone very welcoming, professional and helpful. The location is perfect in Waikiki

Convenient hotel, close to everything you need. All of the staff were very polite and helpful.

The staff was amazing! So friendly and even called up to our room a few hours after check-in to make sure our room was up to our standards. We arrived prior to check-in time , and even though they couldn’t let us check in yet since our room wasn’t ready, they had no problem loading up our luggage on a luggage cart and storing it for us. Same treatment was received when we were checking out. The minor downfall was that the ice machine nor the water machine in the fitness center worked. However, I would still Definitely recommend this place to anyone who isn’t willing to break the bank but still wants to stay in the city close to shops and restaurants. Thank you so much Waikiki Gateway Hotel!

The hotel is amazing, loved it. A bit splurge but well worth walking through if you next to it.

Close distance to waikiki beach, but cheaper than hotels at waikiki.

The staff and service at this hotel are very good. We were impressed with receiving a newspaper everyday we stayed with even a box of marshmallow rabbits on Easter Sunday morning. The building is old and is in need of some repairs, but overall it is a great location close to everything you'll need.

Overall great experience. Reasonable price but there are additional fees: - $25 fee for the amenities! - Parking is another $25/day!

We were pleasantly surprised by the hotel, the staff and the room. The location was perfect; on Kalakaua I the heart of the city. Transportation at your fingertips. Good affordable breakfast too. 👍

Took a little stay-cation here from the windward side of Oahu for 3 days 2 nights. The staff was very helpful and welcoming! Room was very nice and open with 2 balconies and breakfast was even better! Photos on here match the exact room spot on. If your looking for a nice place to stay for a few days with low rates then THIS IS YOUR ONE!

Hotel is very out of date and needs a big update. In my room there was A LOT of mildew and discoloration on the ceiling in the bathroom. There was also a permanent smell in the room I could not get rid of...something between urine, bleach, and drainage pipe. The balconies offer a great city view. I had a partial sliver of ocean view which was nice. Hotel staff was accommodating. Spend your money and stay somewhere else. This hotel is old and over priced for what you get.

Great place to stay, very close to everything, the views from the rooms are amazing, the staff and house keeping is very tentative, and very pleasant and quick to help with guests needs.

I can't decide between 2 stars or 3 stars for this hotel. This is the second time I stayed at this hotel during Christmas. For the price I paid this year and thinking the remodeling should be done, I expect better room but did not get one. I got a smaller one with no desk but with microwave this time. The bathroom remodeling is only half done leaving the old bathtub. This year resort fee is up from $10 to $20. So we took the breakfast for hotel guests offer. The breakfast is ok at the discount price but I would never pay full regular price for it. Swimming pool is small and fitness center smells stuffy so can't work out there. Business center with 4 or 5 old PCs in a very nice room on 3rd or 4th floor is gone this year leaving only two new PC at the lobby. I like the location and room size very much, but kids are complaining about the facilities. So have to find another hotel next year.

3 stars is appropriate rating. Based on that, I felt it was a good value and had a pleasant experience. Appreciated the discounted breakfast buffet, bathroom vanity and balcony could use some sprucing up.

The hotel was nice and comfortable. I did enjoy the complimentary breakfast but only if they added meat to the menu, I know it's complimentary but still. Upon check in the staff were good but there were so many staff at the front just talking story loudly.

The staff was very polite and the location was very good. We all enjoyed the breakfast. I heard the hotel had been remodeled but the rooms looked a little worn.

The breakfast is same everyday. The hotel condition is old. They only have valet parking and Parking fee increased. But it is close to the restaurants and rental cars.