Room, City View
from $280
Outrigger Waikiki Beach Resort
4.0 out of 5.0
4.3
out of 5
"Very good!"
See all 369 reviews
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Recent guest reviews
The room was advertised as "ocean view ". Be careful not to pay more for this. It was a partial view at best.
Staff and amentities great - location wonderful- hula class great
Great Honolulu experience. The only thing I don't like it they charge you a $31.00+ "Waikiki Connection" fee. I kind of feel like they are "nickel and diming" you.
Great hotel on the beach. A little pricy but worth every penny. Would do again.
This was a very nice hotel and great location , my only complaint is all their little extra charges they get you with after you have already payed a arm and a leg to stay there.
I treated myself to an extravagant birthday gift of a long weekend in Hawaii. I did my research spending a few hours exploring hotel and room options, locations, costs. I selected the Outrigger Waikiki Beach Resort. It's located right on a beautiful and swimmable beach and is well situated on the Waikiki strand. It has a nice pool and adequate pool chairs. Holiday decorations were festive. Reservation staff were nice. A glitch in my (paid for) Orbitz hotel registration caused the hotel to not have my reservation -- a 1-bedroom beachfront suite. They found a comparable room on the 7th floor...however the view was so-so and I discovered it had termites. Wood piles were near a credenza and lamp table. Made me very uncomfortable and suggested the room wasn't used - or cleaned - often. When I needed late checkout I was told my room was already reserved and I'd have to switch rooms if I wanted to stay - at $25/hour. Other disappointments: Room air conditioning is poor. A noisy unit never cooled the rooms. I splurged paying 3x what I normally spend on a room. I expected quality furnishings, more amenities and NO TERMITES -- or at least no evidence of them! Elevators are frustratingly slow. No cold beer at the lobby bar - on a Saturday afternoon; I couldn't order an appetizer until 5pm. I wasn't allowed to take my beer to my room. All the little things added up to BIG DISAPPOINTMENT. I travel a lot. I wouldn't stay here again.
From the minute we arrived we were made welcome with cold island drinks. This hotel was everything that it advertised. The staff was very knowledgeable and helped us to book all our tours.
This was our first time staying at this hotel, and we were not disappointed. From the valet, to the check-in staff, to housekeeping, everyone was extremely friendly and helpful. The entire staff quickly accommodated every request we made. Our room was quite spacious and very well kept. Instead of fighting over which devices we would be able to connect to the WiFi, they provide access for up to 8 devices. I really liked that they left complementary bottles of water in the room each day. Housekeeping made certain to leave extra towels for us since we were showering a couple of times a day due to all the hiking we were doing. We had a rental car, so we didn't take advantage of the free private trolleys they provide their guests to get around Waikiki. We often travel with a group of family members and they would definitely take advantage of this service the next time they come with us. Some reviews we read mentioned trouble getting chairs by the pool, but we never had any issues getting chairs when we went. Perhaps it was the time of year we were visiting and/or the time of day (8am) we went. The activities desk was excellent in helping us choose & book some activities for the week. Many of the prices of the activities were cheaper than what we had found ourselves online.
The location is in the heart of Waikiki. I stayed for five nights. Everyone in the staff who I interacted with were professional and friendly. I had a one bedroom suite with a view of the beach, pool, and partial Diamondhead. The beach outside the hotel is large and the water level in ocean allows you to wade out quite a ways and water is fairly calm. Definitely would stay here again.
We enjoyed our stay here and always felt safe, which is important to us. There was a nice selection of shops and lots of places to eat. The hotel gave us free shuttle service too, which was really nice. There were lots of places to eat in the hotel and we loved their breakfast buffets.
Elevator system is not good in my opinion. Restraunt lines too long w empty tables visibly in view. Would not recommend this island to friends. Traffic outrageous
I am very happy I decided to give outrigger another chance. Last year, we had one of the worst possible rooms imaginable. It overlooked the Cheesecake Factory and part of the Royal Hawaiian roof tops. The noise from the balcony was unbearable. This year, I booked an oceanfront room, and it perfect. We will likely return, and will most likely book the oceanfront room again. The location of this hotel can not be beat, right between the Moana and Royal Hawaiian.
Outrigger was not far from things to do in the area. They also help coordinate activities and provide shuttle to the events. I had a great time.
Like the hotel, especially location. It's pretty clean, stuff is helpful. The bathroom lights seem to be on the verge of dying in every room (two rooms we've been in), they flicker like crazy, but the facilities replace them promptly. What also bites is the parking fee $35 per day + and the connection fee - a new thing, where they charge an extra 30+ per day for the internet - with no opt-out option! I needed to know before booking - as there are other options for extra $30 a day.
Great overall stay. Required Valet parking and resort fee added too much
Check in staff great. Upgraded our room because of inconvenience of road blockage due to street fair.
We loved staying at the Outrigger. Our favorite part was having The Duke's restaurant downstairs, it was the best atmosphere for night life daily. We also liked how well located the hotel is. Having beach access from the hotel makes a difference.The staff service was outstanding! The pool is a little tight and small for our taste but we get that there aren't much more space to spare in this very demanded area and the parking daily expense was absurd, $38 a night. We found parking on the street is a real problem in this area but we'll do anything to not spend that amount on parking.
Had an awesome time at the Outrigger Waikiki! Food from all of the restaurants was fantastic and right on the beach! We were in walking distance of all the shops and parks. Staff was also very nice. I highly recommend.
Beautiful, relaxing vacation! Weather was perfect, plenty of things to do at the hotel.
Great trip people at this hotel are the best in Honolulu!
Hotel highlights
- Walking distance to Honolulu Zoo
- Onsite dining
- Outdoor pool
- Fitness center
Located in Waikiki within a short walk of Honolulu Zoo, Outrigger Waikiki Beach Resort is within a mile (2 km) of other popular sights such as Waikiki Aquarium. This 524-room, 4-star resort has 3 restaurants, an outdoor pool, and a fitness center. Located in central Honolulu, the resort is also near University of Hawaii at Manoa and Diamond Head.
Dining
This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 11 AM.
Rooms
The 524 rooms are air-conditioned and have an array of amenities, including furnished lanais, refrigerators, and coffee makers. Guests can expect 27-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and video-game consoles.
Property features
Guests of Outrigger Waikiki Beach Resort have access to an outdoor pool, a fitness center, and WiFi in public areas. Valet parking is available for USD 38.00 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include 3 meeting rooms, conference space, and a 24-hour business center.
Guest reviews for Outrigger Waikiki Beach Resort
ocean view?
Everyone
The room was advertised as "ocean view ". Be careful not to pay more for this. It was a partial view at best.
lovely classy place on beach
Everyone
Staff and amentities great - location wonderful- hula class great
Review comment
Guest Services Manager responded on Feb 27, 2017
Aloha Winston. Thank you for choosing the Outrigger Waikiki Beach Resort. We are honored to hear that you considered our resort as a lovely classy place on the beach. We truly appreciated your wonderful compliments and 5-star rating of our resort. Mahalo Nui Loa for staying with us and we are looking forward to welcome you back soon.
very nice hotel in the heart of waikiki beach
Everyone
Great Honolulu experience. The only thing I don't like it they charge you a $31.00+ "Waikiki Connection" fee. I kind of feel like they are "nickel and diming" you.
Review comment
Puna responded on Feb 18, 2017
Thank you for your review of the Outrigger Waikiki Beach Resort. Mahalo for staying with us!
Everyone
Great hotel on the beach. A little pricy but worth every penny. Would do again.
Review comment
Lily Tran - Guest Services Manager responded on Jan 10, 2017
Aloha. Thank you for choosing the Outrigger Waikiki Beach Resort. We are glad to hear that you would return to stay with us again. We are looking forward to welcoming you back soon. Mahalo Nui Loa for staying with us.
great hotel
Everyone
This was a very nice hotel and great location , my only complaint is all their little extra charges they get you with after you have already payed a arm and a leg to stay there.
Review comment
Lily Tran - Guest Services Manager responded on Dec 20, 2016
Aloha. Thank you for choosing the Outrigger Waikiki Beach Resort. We are happy to hear you enjoyed our great location. Mahalo Nui Loa for staying with us and we hope to welcoming you back soon.
60th birthday a bust
Everyone
I treated myself to an extravagant birthday gift of a long weekend in Hawaii. I did my research spending a few hours exploring hotel and room options, locations, costs. I selected the Outrigger Waikiki Beach Resort. It's located right on a beautiful and swimmable beach and is well situated on the Waikiki strand. It has a nice pool and adequate pool chairs. Holiday decorations were festive. Reservation staff were nice. A glitch in my (paid for) Orbitz hotel registration caused the hotel to not have my reservation -- a 1-bedroom beachfront suite. They found a comparable room on the 7th floor...however the view was so-so and I discovered it had termites. Wood piles were near a credenza and lamp table. Made me very uncomfortable and suggested the room wasn't used - or cleaned - often. When I needed late checkout I was told my room was already reserved and I'd have to switch rooms if I wanted to stay - at $25/hour. Other disappointments: Room air conditioning is poor. A noisy unit never cooled the rooms. I splurged paying 3x what I normally spend on a room. I expected quality furnishings, more amenities and NO TERMITES -- or at least no evidence of them! Elevators are frustratingly slow. No cold beer at the lobby bar - on a Saturday afternoon; I couldn't order an appetizer until 5pm. I wasn't allowed to take my beer to my room. All the little things added up to BIG DISAPPOINTMENT. I travel a lot. I wouldn't stay here again.
Review comment
Lily Tran - Guest Services Manager responded on Jan 10, 2017
Aloha Jan.Thank you very much for celebrating your 60th birthday at the Outrigger Waikiki Beach Resort. Please accept our sincerest apologies for the disappointment with your stay. Our rooms are thoroughly inspected by our Housekeeping staff on a regular basis and we will immediately address the issues you have pointed out. While your suite was not available for a late checkout due to an expected arrival that day, we always provide complimentary luggage storage and the use of hospitality room for guests to shower and change in. We truly hope to have you as our guest again and we invite you to speak to a manager on duty should there be areas we can improve on during your next stay with us. Mahalo Nui Loa.
great vacation spot
Everyone
From the minute we arrived we were made welcome with cold island drinks. This hotel was everything that it advertised. The staff was very knowledgeable and helped us to book all our tours.
Review comment
Lily Tran - Guest Services Manager responded on Nov 8, 2016
Aloha Lillie. Thank you for your recent stay at the Outrigger Waikiki Beach Resort. We are delighted to know that we have a great vacation spot. We truly appreciated your 5-star rating of our resort and compliments about our knowledgeable staff and services. Mahalo Nui Loa for staying with us, we are looking forward to welcoming you back soon.
underrated gem of a hotel
Everyone
This was our first time staying at this hotel, and we were not disappointed. From the valet, to the check-in staff, to housekeeping, everyone was extremely friendly and helpful. The entire staff quickly accommodated every request we made. Our room was quite spacious and very well kept. Instead of fighting over which devices we would be able to connect to the WiFi, they provide access for up to 8 devices. I really liked that they left complementary bottles of water in the room each day. Housekeeping made certain to leave extra towels for us since we were showering a couple of times a day due to all the hiking we were doing. We had a rental car, so we didn't take advantage of the free private trolleys they provide their guests to get around Waikiki. We often travel with a group of family members and they would definitely take advantage of this service the next time they come with us. Some reviews we read mentioned trouble getting chairs by the pool, but we never had any issues getting chairs when we went. Perhaps it was the time of year we were visiting and/or the time of day (8am) we went. The activities desk was excellent in helping us choose & book some activities for the week. Many of the prices of the activities were cheaper than what we had found ourselves online.
Review comment
Lily Tran - Guest Services Manager responded on Nov 2, 2016
Aloha Tracy. Thank you for choosing the Outrigger Waikiki Beach Resort for your first time with Outrigger Hotels & Resorts. It is truly a pleasure to read your wonderful compliments about our great location, extremely friendly and helpful of our entire staff, and services. Mahalo Nui Loa for your 5-star rating of our resort. We are already looking forward to welcoming you back again for another perfect stay.
center of waikiki
Everyone
The location is in the heart of Waikiki. I stayed for five nights. Everyone in the staff who I interacted with were professional and friendly. I had a one bedroom suite with a view of the beach, pool, and partial Diamondhead. The beach outside the hotel is large and the water level in ocean allows you to wade out quite a ways and water is fairly calm. Definitely would stay here again.
Review comment
Lily Tran - Guest Services Manager responded on Oct 28, 2016
Aloha Brett. Thank you for spending 5 nights at Outrigger Waikiki Beach Resort. We are delighted to hear you enjoyed our oceanfront location, oceanfront one-bedroom views, professional and friendly staff. We truly appreciate your 5-star rating of our resort and would definitely stay with us again. Mahalo Nui Loa for choosing the Outrigger Waikiki Beach Resort.
nice hotel centrally located to eveything
Everyone
We enjoyed our stay here and always felt safe, which is important to us. There was a nice selection of shops and lots of places to eat. The hotel gave us free shuttle service too, which was really nice. There were lots of places to eat in the hotel and we loved their breakfast buffets.
Review comment
Lily Tran - Guest Services Manager responded on Oct 3, 2016
Aloha Judy. Thank you for choosing the Outrigger Waikiki Beach Resort. We are happy to hear you enjoyed your stay and always felt safe with us. In winter 2015, we were one of the last resorts in Waikiki to implement a standard daily resort fee. This fee of $30.00 includes many amenities, services such as the unlimited transportation aboard our Waikiki Connection Trolley, activities and discounts that enhanced the Hawaiian vacation experience for all of our valued guests. We are happy to hear that you took the advantage of the Waikiki Connection Trolley during your stay. Mahalo Nui Loa for staying with us.
Aloha Scott and thank you for your feedback, We clearly did not meet your expectations for which we apologize. Your feedback is important to us, and will help us with training and reinforcement with our staff members. We do hope to welcome you back soon so we can make things right. With warm Island Regards, Outrigger Waikiki Beach Resort