friendly staff, roamy, walking distance to the beach

Beach, and restaurants were all walking distance.

The hotel is in a great location. Walkable to Waikiki Beach as well as restaurants and shops, however we were somewhat disappointed with our stay. We booked accommodations for our family of 5 and by the time we got done with all the extra fees we paid at check in we were over $600 after complaining about and getting them down from $800. This was a huge price difference from our booking price because the room we booked only had beds for 4 people thus needing us to upgrade. There are over 30 floors in the building and only 4 elevators and only 2 I’m working condition. At times we waited 20 mins for an elevator. Overall this was an ok place to stay, but if you can afford to spend more than I would pass on this place. I would not stay there again.

Will never stay here again or any Aston properties. Nothing worked, for example, cable in one of the rooms never got signal for the whole week that i was there, the Playstion 3 they had so you can play games and use as a dvd player never worked, and the cleaning people never really cleaned anything but make the beds and even that wasn’t a good job.

Very noisy, the ceiling was cracked and looked like it was ready to come down. We really tried to spend the least amount of time in the room.

First ever mother daughter's trip, they gave us an upgraded room for a few dollars more, 36th floor ocean view. We lost water in our shower for two days they gave us a discount for the inconvenience, room was clean, the view was awesome. Thank you Aston Waikiki Sunset, you made our trip special. This is the third time I have stayed here, and if I ever make it back will stay here again. Two bedroom Diamond head rooms are fantastic.

No hot water for days! Hidden fees. Forced to pay for amenities not used or wanted. Sauna was down pool was smaller than expected. No view. Housekeeping was great. Location was good.

This hotel was not very fancy but was great for my family. Walking distance from the beach and shopping center. Very economical with a kitchen. Especially since it come with plates and pots and pans. Love it. If I go back I would definitely stay here again.

Early check in? Yeah right how about late check in? Room was 3pm check in. At 1 I asked if we could check in early, room not ready. But come by at 2 to ask. At 2, not ready. Okay... 3pm for sure.... so I came back. Not ready. Didn’t get into our room until 3:30. What a mess. Love the room, nice views, good stuff all around. Worst check in ever though.

We are at the hotel after a nine hour flight at 9am. We requested an early check in and were refused. Check in was 3 pm. We arrived back at just before three tired and hot to be told the room wasn’t ready and when we questioned it were bluntly told check in was after three. Any other hotel would have made our room a priority knowing how long we had waited. Staff were blunt and to the point. No welcoming friendly faces. Hotel was a disappointment. When we later tried ringing reception as there was no bedding for the extra bed. When we went down to reception we were told she was busy so couldn’t answer the phone. No apologies!

Hotel very conveniently located to everything in Waikiki

We went there on our honeymoon, we were welcomed by the faculty at the front desk as soon as we walked in. Be ready to have a credit or debit card on you because there will be a $200 deposit due. They won’t charge you up front, but can use that as your payment for ammenities at the end of your stay. The hallways do have a funny smell in them, but I think that is depending on what kind of neighbors you have, since there are kitchens in the rooms. The room itself didn’t smell though. Our room was very clean and there is a PlayStation in the room to rent movies or games if you have children. Every morning room service was prompt, and make sure to leave dirty towels on the floor or else they won’t take them. You do hear the wind a lot due to being in a tall building. There was no bugs or cockoroches in the room. There is a safe in the room for your belonging also. Overall we really enjoyed our stay and recommend staying here. Also off topic we recommend you to rent scooters if you plan to explore and go site seeing. That way parking will be free for you because you can park on the streets or the scooter place garage . Rather than paying $30 a day for a car parking at the hotel or $7.50. We rented them for 10 days and loved it ! Hope this helps you out and go get breakfast at the EGGS&THINGS ! Pancakes are bomb & pineapple juice and so is everything else we tried .

When I arrived to the room, it was ok at first but a thorough inspection of the room, I saw some food remain under the bed. I saw that first day until we left it was still there. Look like a pastry crumble and I didn’t touch it since I wasn’t too sure. We had housekeeping almost everyday and that remained underneath the bed. That pretty much tell me how they maintain the room. There was a lot of stain in the curtain and just look really filthy, like it hasn’t been cleaned for years. These are things someone could easily notice and I had this fear that if the window wasn’t clean, I shouldn’t expect the bed to be in pristine condition. I would not go back to this hotel.

Although a bit off the beaten track...It is a nice hotel...with friendly and helpful staff. Loved the fully equipped kitchen will full size fridge and stove. There is no shops close by... except for the ABC store off cause...so it was a bit of a walk if you want to do other shopping.

It was great. They charge you $20 a day mandatory for renting you movies and newspaper. Caught me off guard but overall it was great. Room was huge. Clean. Close to the beach and other restaurants

We like it everything was close by, all the staff was nice. If we go back there i don't mine to stay there again..

On the first night of our stay, we had trouble with the car we rented. The front desk staff, the parking attendants, and the security guard were so helpful in making our first night not a nightmare. Once checked in, everything was great. The room is spacious with a sofa/sitting area and a separate room with a king size bed. There is also a table and two chairs on the balcony. There's room to bring other chairs outside for more to enjoy the views. The room also has a kitchen with a full size fridge, stove, microwave, rice cooker, toaster, coffe/coffee maker, pots/pans, utensils and glasswear. Bathroom has lots of storage (a closet) and nice size counter. Everything was very clean and staff was attentive to request notices that we left. Having the mini mart on the 5th floor is convenient for breakfast foods and any other items you might need during your stay. Lots of other amenities provided but not used during our stay (activity reservations table, BBQ area, laundry, pool). Bonus: Having a peek-a-boo view of Waikiki Beach and Diamond Head was a pleasant surprise. We were on the 8th floor. Convenient: Walking distance to Waikiki Beach (2 blocks) and International Marketplace (6 blocks). Driving to and from freeways without driving through the busiest parts of Waikiki was an added plus staying at the farthest edge of Waikiki.

When we checked in the everyone was super personable and sweet after a little conversation we were upgraded to a beautiful one bedroom suite with a breathtaking view ! When I come to Hawaii I always stay with the Astons it's always beautiful staff always very sweet cost effective and I love the locations ... when we come back we are definitely staying w the Aston family again

It's was close to the beach and stores. Good location for quick trips to the beach, shopping center and food.