Aston Waikiki Sunset3.0 out of 5.0
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Recent guest reviews
Awesome staff, nice views but needs serious remodeling.
At check in the staff member on duty at the front desk was not too friendly, unlike most hotels I have stayed at in the past. This was offset by the helpfulness of a gentleman at the tour desk. He help me by printing out our reservation for a tour (not booked through him), and we were able to purchased our Hop On Hop Off Buss tour for the afternoon we arrived in Honolulu. The rooms are not available until 3 PM. A problem after a long, long, flight. When I asked the front desk the following day about printing out our boarding passes for our flights, I was told I had to email my information prior to the request. When prepaying at Orbitz and also contacting them, I was under the impression that the taxes and fees paid to Orbitz on my reservation, included the resort charge. To my surprise we were charged an additional $20 per day resort usage fee. I did not question this, nor react in any negative way, when notified of the additional charge at check in. I have a feeling that the person who checked us in was already defensive about the charge, and this was the cause of the slightly unfriendly greeting and registration process. I really don't know if our usage of the Internet was worth $40. We really didn't use any other services.
The expenses good that hotel is close to the beach they only problem is the parking as I'll need to be there expensive to buy that's good
Hotel staff were very nice but the hotel needs major renovation. (Leaky faucets, toilets.)
Only one balcony door we were able to open. The other one we were unable to get unlocked. Couch was not comfortable. When we booked we asked for two twin beds, we got two twin beds put together to make a king.. we couldn't separate them because the frames were tied together. Staff was nice and friendly. Very helpful. Shower head was dirty. Decent hotel. Beautiful view and very close to the beach.
The hotel is not clean , the huosekeeper they came and they don't really clean They charge for new paper and movies not Mather if you want or not is not choice I did not like all
Pros: full kitchen, great view (mountain, other hotels, street, and river), and close to Waikiki Beach. There is a convenience store within the hotel. Plus, it has pool, sauna, tennis court, and BBQ area. The DVD rental is free for movies and games. There is a player station in the room. The in room wifi that come with the hotel fee is excellent. When you stay at the 23rd floor, the speed of the elevator is important, and it did great on normal hour. Cons: The carpet of the room is old, the hotel staffs are okay. The shower head is also old and seems likely will break apart soon. On the rush hours, the elevator stops at every floor.
Rooms are clean. The staff is courteous. The location is convenience.
Great location, nice facilities, convenient parking, close to everything, 1/4 mile to beach and Starbucks
Stayed for a night before we checked in to our designated place the next day. Staff were courteous, professional and pleasant. We checked in late due to our late flight schedule. Didn't have any problem and it went smooth from checkin to checkout.
Good experience from flight to hotel. Keep up the deal and I will book again, actually I booked with you many times.
This hotel was great for the price. The location was just a short walk from Waikiki beach. Our room was comfortable and clean, and the hotel staff was polite and helpful. It was nice to have a full kitchen and living room with a pull-out couch for my kids. We had a great stay.. I would definitely recommend this hotel.
In general good, hotel is normal, overall not bad experience wanted something nearer to beach, rooms are small, but kids were ok
We have stayed at the Waikiki Sunset many times over the years. This hotel has a friendly staff, great rooms, and is a good value. Views are amazing! Can't wait to go back!
The hotel itself was nice but a little dated. The internet broke the second day we were there and were instructed to call the internet company ourselves. The toilet broke the third day we moved in but was fixed immediately. The AC vent in the bedroom points to the right side of the bed. The AC was blowing in my face all night. I woke up the next day with a scratchy throat and sounded like I was losing my voice all day. I had to put a T-Shirt over the vent so it would blow on the floor and not at my face every night. I thought I was getting a deal on a hotel only to find out at check in that I would be charged $15.00 a day to park in the hotel parking garage. There is no other parking near the hotel. Then I was charged an additional $18.00 a day for internet, news paper, coffee, and DVD rental. Whether I wanted them or not. So much for saving money. There was no view from my side of the hotel except the pool. There are better hotels on Honolulu to stay at. I will never stay at this hotel again.
we selected mt.view and it was fantastic moment for my family. I'll choose this hotel if i go to honolulu again.
This hotels location was good.The staff was helpful.However the first suite we checked into had cockroaches.We brought this matter immediately to the attention of the hotel front desk and they provided us another suite. Unfortunately we continued to have the same problem with the cockroaches in the second suite that we moved into. We finally spent the rest of the vacation installing baits for the c ockaroaches to prevent them from getting into our suitcases.I would never reccomend this hotel to anyone. I will be requesting a refund for all the inconvenience caused.
We didn't need to be on the beach, so this hotel was a perfect choice for us. The room was spotless, the staff really helpful and friendly, and the minimart on site made it easy to pick up snacks, etc.. We could see the beach and ocean from the balcony, which was comfortably set up with a small table and 2 chairs. We'd stay here again in a heartbeat. There's an activity person (concierge) who was super friendly and helpful about getting us tours to Pearl Harbor and a luau with discounts, plus he was great at giving us directions and schedules for buses, so we really didn't need a car.
The place was located in a really good area for access purposes
Average! Paid for amenities that didn't work(Internet)
Located in Waikiki, Aston Waikiki Sunset is within a 5-minute walk of Honolulu Zoo and within 15 minutes of other popular attractions like Waikiki Aquarium. This 435-room, 3-star condo property has in-room conveniences like kitchens, lanais, and sofa beds. Diamond Head and University of Hawaii at Manoa are also nearby.
The 435 air-conditioned condos feature kitchens and lanais, and there's space to spread out with sitting areas. 32-inch LCD TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and ceiling fans are other standard amenities.
Guests of Aston Waikiki Sunset enjoy an outdoor pool, a sauna, and conference space. Self parking is offered for USD 20.00 per day. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include laundry facilities, barbecue grills, and a picnic area.