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Novotel York Centre

4.0 star property
Riverwalk hotel with a sauna and a 24-hour front desk

Choose dates to view prices

Photo gallery for Novotel York Centre

Exterior
Porch
Superior Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board
Daily buffet breakfast (GBP 18 per person)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Fishergate, York, England, YO10 4FD
  • Place, York Barbican
    ‪3 min walk‬
  • Place, Jorvik Viking Centre
    ‪8 min walk‬
  • Place, Shambles
    ‪9 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 1 Queen Bed with Sofa bed

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(52 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(53 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Family Double Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(22 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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In-room safe, desk, laptop workspace, blackout drapes

Holiday Inn Express York by IHG

York
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,000 reviews
$63 nightly
The price is $76
Jan 15 - Jan 16, 2026
Total with taxes and fees
Holiday Inn Express York by IHG

About the neighborhood

York

Located in Fishergate within a short walk of Shambles, Novotel York Centre is within a mile (2 km) of other popular sights such as York Minster. This 146-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • York Barbican - 3 min walk - 0.2 miles
  • Jorvik Viking Centre - 8 min walk - 0.4 miles
  • York City Walls - 8 min walk - 0.4 miles
  • Shambles - 9 min walk - 0.5 miles
  • York Christmas Market - 9 min walk - 0.5 miles

Getting around

  • York (QQY-York Train Station) - 5 min drive
  • Leeds (LBA-Leeds Bradford) - 55 min drive

Restaurants

  • ‪The Postern Gate - ‬4 min walk
  • ‪Bison Coffee House - ‬6 min walk
  • ‪Edinburgh Arms - ‬2 min walk
  • ‪The Masons Arms - ‬3 min walk
  • ‪Tabanco by Ambiente - ‬8 min walk

About this property

Novotel York Centre

Riverwalk hotel with a sauna and a 24-hour front desk
Novotel York Centre offers an indoor pool, a sauna, and free WiFi in public areas. Self parking is available for GBP 17 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and coffee/tea in a common area.
55-inch TVs come with digital channels, and guests can stay connected with free WiFi. Coffee makers, hair dryers, and laptop-compatible safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a sauna.

Similar properties

Exterior
Hampton by Hilton York Piccadilly
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,454 reviews
$78 nightly
The price is $94
Jan 18 - Jan 19, 2026
Total with taxes and fees
Hampton by Hilton York Piccadilly

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 17 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,153 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 17 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 17 per night
  • Pet fee: GBP 17 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:30 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Frequently asked questions

Is a free cancellation option available at Novotel York Centre?

Novotel York Centre provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do within easy reach of Novotel York Centre?

This hotel is situated in Fishergate within a short 10-minute walk of Shambles and also 17 minutes on foot from York Minster. You'll also find York Barbican and Clifford's Tower less than a mile away.

Will I be able to park at Novotel York Centre?

Yes, parking is offered for GBP 17 per night. Accessible parking and electric car charging are also available for guests.

Does Novotel York Centre have a casino?

No, Novotel York Centre doesn't have a casino.

Is there an indoor pool at Novotel York Centre?

Yes, this hotel has an indoor pool.

Is Novotel York Centre a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Novotel York Centre have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Novotel York Centre have a restaurant that serves breakfast?

Yes, Novotel York Centre serves buffet breakfast for a surcharge each morning at Gourmet Bar.

Does Novotel York Centre allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Novotel York Centre for a fee of GBP 17 per pet, per night.

Are there connecting rooms at Novotel York Centre?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Novotel York Centre?

The closest major airport to Novotel York Centre is Leeds (LBA-Leeds Bradford), which is about 24.4 mi away.

Are there rooms with balconies at Novotel York Centre?

No, there aren't any guestrooms with balconies at Novotel York Centre.

Novotel York Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 1007 reviews
Rating 8 - Good. 305 out of 1007 reviews
Rating 6 - Okay. 113 out of 1007 reviews
Rating 4 - Poor. 36 out of 1007 reviews
Rating 2 - Terrible. 22 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great spot near the river ouse and is an easy and quick walk in to town.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ashleigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very central

Easy walk into centre 10 mins max, room spacious with great facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Lily

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Decent stay

Staff is well meaning / friendly, perhaps we were there on the wrong day but felt like everyone needed significant training. Rooms are pretty basic but clean
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and dog friendly!

Great location and dog friendly!
Stayed 2 nights in Sep 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Took our 10 year old granddaughter for her last visit before schools opened back .our room was large with a double sofa bed for her . The bar area was very nice. Breakfast was what we would expect and the food was nice and warm . It was raining on the Saturday night so we opted to stay in the hotel for our evening meal but have to say we were quite disappointed with the quality of the food. All the staff were really friendly and we would definitely stay again.
Stayed 2 nights in Aug 2025

8/10 Good

Shajia

Stayed 2 nights in Sep 2025

8/10 Good

Inbal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Had a good stay staff were friendly and pleasant food was good the only down side was that in the room everything was clean and comfortable except the bathroom which really needed sorted there was paint splashed on the door and skirting.
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel

The lobby of the hotel was great, everything is on one floor so handy if you're disabled. None of those tiny flights of stairs. Swimming pool was fantastic. There's a great kids play room in the lobby which is handy if you want a drink and the kids to entertain themselves. The room was modern and comfortable. My only complaint is that in terms of window the whole room just had one tiny window but a pretty minor complaint. The bathroom was clean and comfortable with good hot water pressure. I would definitely come back.
Stayed 2 nights in Aug 2025

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location for a short visit to York the staff were friendly and efficent
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Staff & service, property conditions & facilities

Confortable stay

Confortable stay in a room set up with a pop up bed for my teenage daughter. Only recommendation is the room could do with a deep clean. Nice walk along the river to town. Parking on site is convenient and is open air (didn’t have to worry about having our van in the centre of town!). Would stay again.
Stayed 1 night in Sep 2025

4/10 Poor

Jayesh

Disliked: Cleanliness, property conditions & facilities

Not worth the money we paid.

Not a good stay, rooms was worn out with stains in the carpet, dust collection and a leaky air conditioning unit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Good city centre hotel - rooms are comfortable and the bar area is trendy. Avoid Race weekends!
Stayed 1 night in Aug 2025

6/10 Okay

matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very corporate; pool/sauna was good. Breakfast was poor and very expensive; staff were polite/helpful. Flaking paint on the ceiling of the breakfast area was disconcerting. Extortionate parking charge. Quite under-impressed given the £220 per night we paid for a very plain double room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Olivia

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a lovely stay. Two quibbles: 1. Having to pay for parking at £17 per night when you're already paying £200+ for a room 2. The shape of the sinks in the room don't lend themselves to anything in them going down the plug hole e.g. spit, toothpaste and shaving detritus.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice for me and my partners 3 night stay, we especially loved breakfast
Stayed 3 nights in Aug 2025

4/10 Poor

Zita, Gillingham

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Oh dear, what is going on here Novotel? You used to be a trusted high quality chain but I am not sure anymore. The grounds of the hotel and the lobby is modern, stylish and well looked after. The staff was courteous and lovely... BUT that's all the positives I can say. The breakfast is well packaged but mediocre to a 4 star hotel. The room we stayed in was awful. Dirt and dust rolled off the wall. The carpet was soiled all over. The bathroom was disfunctional smelly and flooded all the time. The bed was like a rock and the bedding old. The communal areas are dingy and dirty. This is a property which hasn't been looked after a long time. Please do better Novotel. Please do justice to the wonderful York and your dedicated staff members.
Stayed 3 nights in Jul 2025

8/10 Good

Myrna

Liked: Cleanliness, staff & service
the place is accessible
Stayed 4 nights in Aug 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Amenities
Nice hotel, nice rooms, nice restaurant, will definitely be going back
Stayed 3 nights in Aug 2025

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