DoubleTree by Hilton York

4.0 star property
Hotel with a restaurant, 5-minute walk to Shambles

Choose dates to view prices

Photo gallery for DoubleTree by Hilton York

Exterior
Cafe
Reception
Lobby
Courtyard

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
St Maurices Road, York, England, YO31 7JA
  • Place, York Minster
    ‪6 min walk‬
  • Place, Shambles
    ‪6 min walk‬
  • Place, Jorvik Viking Centre
    ‪9 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

Junior Suite

  • Sleeps 3

Cozy Double Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

Duplex Double Room

  • Sleeps 2

Two Room Family Room

  • Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 Double Bed

7.4 out of 10
Good
(26 reviews)
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (Cosy Room)

7.8 out of 10
Good
(28 reviews)
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 3
  • 1 Double Bed

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

Accessible Twin Room

  • Sleeps 2

Family Room

  • Sleeps 3

About the neighborhood

York

Located in The Groves, DoubleTree by Hilton York is within a 10-minute walk of popular sights such as Shambles and York Minster. This 4-star hotel has 143 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • York St. John University - 3 min walk - 0.2 miles
  • York Minster - 6 min walk - 0.4 miles
  • Shambles - 6 min walk - 0.4 miles
  • Jorvik Viking Centre - 9 min walk - 0.5 miles
  • York Christmas Market - 9 min walk - 0.5 miles

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • ‪Black Swan Inn - ‬5 min walk
  • ‪200 Degrees Coffee - ‬5 min walk
  • ‪St Anthony's Hall Garden - ‬4 min walk
  • ‪The York Roast Co - ‬5 min walk
  • ‪The Viceroy of India - ‬2 min walk

About this property

DoubleTree by Hilton York

Hotel with a restaurant, 5-minute walk to Shambles
Guests of DoubleTree by Hilton York enjoy a 24-hour gym, free WiFi in public areas, and a business center. Self parking is offered for GBP 25 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a terrace, and laundry facilities.
Guests can expect free WiFi and 49-inch TVs with digital channels. Bathrooms have hair dryers and designer toiletries. Other standard amenities include coffee makers, laptop-compatible safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 25 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15.00 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 7.50 for children
  • Uncovered self parking fee: GBP 25 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

Frequently asked questions

Is a free cancellation option available at DoubleTree by Hilton York?

DoubleTree by Hilton York offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What is there to do near DoubleTree by Hilton York?

This hotel is situated in The Groves within a 10-minute walk of Shambles and York Minster. You'll also find Monk Bar and Stonegate less than a mile away.

Is parking available on site at DoubleTree by Hilton York?

Yes, uncovered parking is offered for GBP 25 per day. Electric car charging is also available for guests.

Does DoubleTree by Hilton York have a casino?

No, DoubleTree by Hilton York doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton York?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at DoubleTree by Hilton York?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.

Does DoubleTree by Hilton York have a hot tub?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton York feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton York serves a full breakfast for a surcharge each morning at The Yorkshire bar & grill.

Will DoubleTree by Hilton York allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at DoubleTree by Hilton York for a fee of GBP 15.00 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at DoubleTree by Hilton York?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from DoubleTree by Hilton York?

The closest major airport to DoubleTree by Hilton York is Leeds (LBA-Leeds Bradford), which is about 24.6 mi away.

Are there rooms with balconies at DoubleTree by Hilton York?

No, at DoubleTree by Hilton York, there aren't any guestrooms that list a balcony.

Reviews

DoubleTree by Hilton York Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 393 out of 1018 reviews
Rating 8 - Good. 302 out of 1018 reviews
Rating 6 - Okay. 163 out of 1018 reviews
Rating 4 - Poor. 105 out of 1018 reviews
Rating 2 - Terrible. 55 out of 1018 reviews

Reviews

4/10 Poor

Beth

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room was dirty and had stains everywhere. There were holes in the floorboards which had been covered by the carpets and the bath panelling was falling about. The only redeeming quality is the location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ian

Traveled with family
Liked: Staff & service
Really nice hotel with friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Stayed 2 nights in Aug 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly welcome

Lovely staff and great facilities. Beds very comfy. Parking was offsite but not far to walk. Central for all the sites.
Stayed 1 night in Aug 2025

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff and location good, room run down
Stayed 2 nights in Aug 2025

8/10 Good

Mary-Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for all that the City has to offer. Parking is available but limited. Room was comfortable and clean.
Stayed 1 night in Aug 2025

4/10 Poor

Jeffrey

Disliked: Property conditions & facilities
I was given a room on first floor , but then discovered I had 3 more flights of stairs to get into my loft style room ,the air conditioning couldn't cool the room down and it was very uncomfortable even with a fan.
Stayed 3 nights in Aug 2025

8/10 Good

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location for York. Room was clean, tidy and spacious for 2 people. Air con was not working, but fans provided by reception. We did manage to secure parking, but there is limited parking first come first serve. Make sure you look up back up options and don't rely on the hotel parking. I would definitely stay here again, highly reccomend.
Stayed 1 night in Jul 2025

10/10 Excellent

Kuldip

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely could not fault the staff. The room was clean and we enjoyed being close to York St John University and the shopping hub of the city centre. The food was okay although at breakfast there was sometimes bits missing or run out- no hot water for tea, run out of sausages, etc…. The staff were very attentive and the little texts to check in on us during our stay were lovely.
Stayed 2 nights in Aug 2025

6/10 Okay

Timothy, Telford

Liked: Staff & service
Disliked: Property conditions & facilities
It’s seen better days. The room I stayed in was very rundown. I was constantly disturbed on the Sunday night by rowdy guests in and out of rooms on my corridor - the doors are the type that slam themselves shut. The reception and breakfast areas are well-maintained, the staff were polite and the breakfast was fairly extensive and very nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was just excellent
Stayed 1 night in Aug 2025

4/10 Poor

Louise Russ

Traveled with family
Disliked: Amenities, property conditions & facilities
We were in the Townhouse next door. Wifi not available, aircon broken, room was hot and very noisy, and noisier if windows are open as it is right on the street. Breakfast was just okay. Staff were friendly and mostly helpful. I would not stay here again. I expected better from Hilton.
Stayed 2 nights in Aug 2025

6/10 Okay

Laureen

Traveled with group
Disliked: Property conditions & facilities
Phone did not work. Was fixed next day. The light over sink in bathroom did not work. Shower leaked onto floor but was fixed next day. Air conditioner marginal.
Stayed 2 nights in Aug 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service
Easy access for getting to the shops reasonable car parking
Stayed 1 night in Aug 2025

8/10 Good

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful city. Central location. Tons of restaurants and shopping nearby. Welcoming and helpful staff. Could use a shelf in bathroom, since nowhere to place change of clothes or toiletries. Water from shower splashes everywhere. Otherwise great!
Stayed 2 nights in Aug 2025

2/10 Terrible

Wouter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hilton continues to decline. This was a family room clearly had problems with mould and mildew. AC not working and perhaps the worst bed for lumpiness I have ever seen. The door to the corridor for the room was also barely holding on for life. Just. Simply. Awful.
Stayed 1 night in Aug 2025

6/10 Okay

Richard

Traveled with family

Ok stay but issues

Lovely hotel in communal areas. Bedroom and rest of hotel tired and repairs are visible furniture and carpets in room old and warn out. Ripped off at the bar when asked for a glass of wine and was charge £14 whoch when you ask for their cheapest is a little extreme. Noisy with carts moving cleaning and bins outside at 5.30am woke everyone up.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea, Okotoks

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent check in and massive room!! Would stay again.
Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was on main road next to traffic lights . Very noisy
Stayed 2 nights in Jul 2025

2/10 Terrible

Liam

Disliked: Property conditions & facilities
No air conditioning, no window
Stayed 1 night in Jul 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Nancy

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a really good position for getting into the city, with many bars and restaurants very close by, parking onsite is a little expensive (in my opinion) £25 per night. We found a parking spot 5 minutes walk away for £9 overnight, other than that definitely recommend this hotel.
Stayed 1 night in Jul 2025