The Gibside Hotel

3.5 star property
Hotel in Newcastle-upon-Tyne with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for The Gibside Hotel

Deluxe Double Room | In-room safe, desk, free WiFi, bed sheets
Exterior detail
Breakfast, lunch and dinner served
Reception
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
Front Street, Whickham, Newcastle-upon-Tyne, England, NE16 4JG
  • Place, Bowes Museum
    ‪7 min walk‬
  • Place, Derwent Walk Country Park
    ‪14 min walk‬
  • Place, Metrocentre
    ‪5 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪12 min drive‬

Room options

Standard Double Room

8.6 out of 10
Excellent
(27 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Accessible

  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 326 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Newcastle-upon-Tyne

Located in Whickham within a short walk of Bowes Museum, The Gibside Hotel is within 2 miles (3 km) of Metrocentre. This 44-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Bowes Museum - 7 min walk - 0.4 miles
  • Derwent Walk Country Park - 14 min walk - 0.8 miles
  • Derwenthaugh Country Park - 16 min walk - 0.9 miles
  • Metrocentre - 5 min drive - 1.2 miles
  • St. James' Park - 11 min drive - 5.5 miles

Getting around

  • Dunston Station - 5 min drive
  • Bank Foot Station - 8 min drive
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪Bridle Path - ‬3 min walk
  • ‪IKEA Restaurant - ‬5 min drive
  • ‪Greggs - ‬5 min drive
  • ‪Cast Iron Bar And Grill - ‬4 min drive
  • ‪Gibside Hotel - ‬1 min walk

About this property

The Gibside Hotel

Hotel in Newcastle-upon-Tyne with a 24-hour front desk and a coffee shop
The Gibside Hotel features free WiFi in public areas, meeting rooms, and a meeting room. Free parking is available if you drive. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include laundry facilities and a banquet hall.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer spring water baths, hair dryers, and designer toiletries. Coffee makers, laptop-compatible safes, and desks are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 9.95 to 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Pacos Restaurant

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet, per stay
  • Dogs only
  • 1 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 9.95 to 12.95 per person
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.

Property is also known as

Gibside Hotel
Gibside Hotel Newcastle-upon-Tyne
Gibside Newcastle-upon-Tyne
Best Western Plus Gibside Hotel Newcastle-upon-Tyne
Best Western Plus Gibside Hotel
Best Western Plus Gibside Newcastle-upon-Tyne
Best Western Plus Gibside
The Gibside Hotel Hotel
Best Western Plus Gibside Hotel
The Gibside Hotel Newcastle-upon-Tyne
The Gibside Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is a free cancellation option available at The Gibside Hotel?

The Gibside Hotel offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to do close to The Gibside Hotel?

This hotel is situated in Whickham within a short 14-minute walk of Bowes Museum. You'll also find St. James' Park and Metrocentre within a short drive.

Is parking available on site at The Gibside Hotel?

Yes, self parking is offered for free at the hotel.

Does The Gibside Hotel feature a casino?

No, The Gibside Hotel doesn't have a casino.

Will I find an indoor pool at The Gibside Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Gibside Hotel?

Couples staying at this hotel will appreciate amenities like a spring water bath as well as a bar and a restaurant.

Does The Gibside Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Gibside Hotel have a restaurant with a breakfast menu?

Yes, The Gibside Hotel serves an English breakfast for a surcharge each morning at Pacos Restaurant.

Will The Gibside Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Gibside Hotel for a fee of GBP 20 per pet, per stay.

Does The Gibside Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Gibside Hotel?

The closest major airport to The Gibside Hotel is Newcastle Intl. Airport (NCL), which is 8.8 mi away (14 minutes by car).

Are there rooms with balconies at The Gibside Hotel?

No, there aren't any guestrooms with balconies at The Gibside Hotel.

The Gibside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 353 out of 692 reviews
Rating 8 - Good. 239 out of 692 reviews
Rating 6 - Okay. 73 out of 692 reviews
Rating 4 - Poor. 17 out of 692 reviews
Rating 2 - Terrible. 10 out of 692 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Rod

Disliked: Property conditions & facilities
Great location. Room quite basic, the four pillows were as comfy as bags of cement, not good.
Stayed 1 night in Sep 2025

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rosemarie

Stayed 1 night in Sep 2025

8/10 Good

John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay overall, dining in the bistro on the night we arrived, the menu was well priced with good quality options available. Our room was clean and tidy and stocked with the usual convenience items. Would definitely recommend the Hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over night stay

We could not fault it….. Staff were polite and helpful xx
Stayed 1 night in Aug 2025

6/10 Okay

David

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Clean but dated

Clean enough but very dated
Stayed 1 night in Aug 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Newcastle Upon Tyne

We were very impressed with this hotel. Our room was spacious, the bed was very comfortable and we were fortunate to have a lovely view of Newcastle.from our window. Our incuded breakfast was served in a magnificent reception room and was very 'a la carte' and delicious. Thank you. The front reception were friendly and offered us the service staff elevator to our floor as we were travelling with heavy suitcases. There are no lifts at this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Good hotel

Clean & spacious room. Pleasant, helpful staff. Convenient local shops for food.
Stayed 3 nights in Aug 2025

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very welcoming and the room was lovely, a bit out dated reference shower tap could use a change and shower head was loose but small things didnt take away from a lovely stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality and service
Stayed 3 nights in Aug 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and lovely hotel
Stayed 1 night in Aug 2025

6/10 Okay

Sam

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There was alot of noise from other guests, slamming doors and talking loudly into the early hours of the morning. Also the room was very warm, so had to keep the window open, outside was also very loud. In terms of cleaniness, when I shut the curtains, a residue was left on my fingers and I had to wash my hands.
Stayed 1 night in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities

Really nice, but room for improvement

Really nice stay in a Junior Suite. Shame it was only for one night. Breakfast was excellent and the staff in the restaurant were friendly and efficient. Only downside was the bed was too soft, and the curtains were a poor fit for the window.
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay very friendly and helpful staff very welcoming will Definitely stay again…
Stayed 1 night in Aug 2025

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, nice environment. Lounge bar outstanding. Set in lovely village of Whickham.
Stayed 1 night in Aug 2025

10/10 Excellent

Charlotte

Stayed 1 night in Aug 2025

6/10 Okay

elizabeth

Traveled with partner
Liked: Cleanliness
It was an ok budget hotel good for a nights stopover while on a long journey bed comfortable room clean and good shower
Stayed 1 night in Aug 2025

6/10 Okay

Dio

Traveled with partner
Liked: Cleanliness, staff & service
It was hard to sleep not having AC
Stayed 1 night in Jul 2025

6/10 Okay

Debbie

Liked: Cleanliness, room comfort
Bed was comfy, shower a bit weak, bistro really good
Stayed 2 nights in Jul 2025

10/10 Excellent

Tamanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in Whickham

Had a lovely stay at the Gibside hotel! Staff all very friendly and helpful. Comfy bed, nice sized room and delicious breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025