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Holiday Inn Express Newcastle Gateshead by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Newcastle Gateshead by IHG

Front of property - evening/night
Exterior
Meeting facility
Free continental breakfast
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Clasper Way, Newcastle-upon-Tyne, England, NE16 3BE
  • Place, Derwenthaugh Country Park
    ‪10 min walk‬
  • Place, Metrocentre
    ‪15 min walk‬
  • Place, TeamSport Newcastle
    ‪1 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(44 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Standard Room, 2 Twin Beds (with Free Hot Breakfast) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(20 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(14 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Newcastle-upon-Tyne

Located in Swalwell, Holiday Inn Express Newcastle Gateshead by IHG is 0.9 mi (1.5 km) from Metrocentre and within a 10-minute drive of other popular attractions like Chinatown. This 134-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Derwenthaugh Country Park - 10 min walk - 0.6 miles
  • Metrocentre - 15 min walk - 0.8 miles
  • Blaydon Leisure Centre - 17 min walk - 0.9 miles
  • TeamSport Newcastle - 1 min drive - 0.4 miles
  • Bowes Museum - 6 min drive - 1.7 miles

Getting around

  • Kingston Park Station - 6 min drive
  • Metrocentre Station - 20 min walk
  • Newcastle Intl. Airport (NCL) - 15 min drive

Restaurants

  • ‪KFC - ‬17 min walk
  • ‪IKEA Restaurant - ‬12 min walk
  • ‪YO! Sushi - ‬16 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪McDonald's - ‬14 min walk

About this property

Holiday Inn Express Newcastle Gateshead by IHG

Holiday Inn Express Newcastle Gateshead by IHG features free WiFi in public areas, coffee in a common area, and a meeting room. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a banquet hall, a water dispenser, and a TV in a common area.
32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room lounge

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet, per stay
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle Metrocentre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Hotel Holiday Inn Express Newcastle - Metro Centre
Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metrocentre
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre
Express Newcastle Metro Centre

Frequently asked questions

Is free cancellation available at Holiday Inn Express Newcastle Gateshead by IHG?

Holiday Inn Express Newcastle Gateshead by IHG provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Newcastle Gateshead by IHG?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Newcastle Gateshead by IHG on Mar 15, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Holiday Inn Express Newcastle Gateshead by IHG?

This hotel is situated in Swalwell within a short 18-minute walk of Metrocentre. You'll also find St. James' Park and Quayside within a short drive.

Is there parking available at Holiday Inn Express Newcastle Gateshead by IHG?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and bicycle parking are also available.

Does Holiday Inn Express Newcastle Gateshead by IHG feature a casino at the property?

No, Holiday Inn Express Newcastle Gateshead by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Newcastle Gateshead by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Holiday Inn Express Newcastle Gateshead by IHG?

Couples will appreciate amenities like a bar, a restaurant, and free breakfast at this hotel.

Are there hot tubs at Holiday Inn Express Newcastle Gateshead by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Newcastle Gateshead by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Newcastle Gateshead by IHG serves free continental breakfast at Great Room lounge.

Will Holiday Inn Express Newcastle Gateshead by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Holiday Inn Express Newcastle Gateshead by IHG for a fee of GBP 30 per pet, per stay.

Does Holiday Inn Express Newcastle Gateshead by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Holiday Inn Express Newcastle Gateshead by IHG?

The closest major airport to Holiday Inn Express Newcastle Gateshead by IHG is Newcastle Intl. Airport (NCL), which is 7 mi away (15 minutes by car).

Can I book a room with a balcony at Holiday Inn Express Newcastle Gateshead by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Newcastle Gateshead by IHG.

Holiday Inn Express Newcastle Gateshead by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1000 reviews
Rating 8 - Good. 290 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
excellent staff and very friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Dorothy

Traveled with group
Liked: Room comfort
Clean and comfortable. Good service. Good breakfast. Actually no complaints at all.
Stayed 3 nights in Dec 2025

8/10 Good

darrell

Stayed 1 night in Nov 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities
Perfectly clean room, lovely staff, highly convenient for Metro Centre, Newcastle, and surrounds. Breakfast more than adequate; no sensible reason to stay elsewhere unless one has different aspirations.
Stayed 1 night in Dec 2025

10/10 Excellent

Emma

Stayed 2 nights in Nov 2025

8/10 Good

Mary Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh breakfast and gluten free options available. Manager on duty knowlwdgable about what was GF and provided allergy information.
Stayed 1 night in Dec 2025

8/10 Good

Philip

Business traveler
Liked: Cleanliness, staff & service
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was expected, affordable easy car parking and a comfortable room. The only fault I could find was the side lights on the bed were not independant. They were either both on or off which was inconvenient if one person wanted to read whilst the other wanted to sleep.
Stayed 2 nights in Nov 2025

8/10 Good

Vivien

Liked: Cleanliness, staff & service, amenities
Fast and friendly check-in. Lift very temperamental- had to keep finger on the call button until the lift arrived. Staff told us it was so old that parts are no longer available! Speedy response to query about a light that was not working and the room heater which was switched off.Room very clean and c
Stayed 1 night in Nov 2025

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, staff & service
The property is good value and close to the Metrocentre with plenty of parking. The footpaths to the road are overgrown with brambles and there is no crossing if you get public transport into town. Beds are comfy and free breakfast is a plus.
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Room clean, staff friendly, breakfast wonderful!
Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, lovely clean hotel Good choice of breakfast and very friendly helpful staff
Stayed 4 nights in Nov 2025

10/10 Excellent

DOUGLAS ALLAN

Stayed 3 nights in Nov 2025

10/10 Excellent

Kirsteen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nothing bad to say about our stay! Clean, comfortable, quiet, spacious, friendly hotel. Plenty of parking. Polite staff. Well done....we'll be back.
Stayed 2 nights in Nov 2025

10/10 Excellent

ronnie

Liked: Cleanliness, staff & service
On arrival my wife and I and our dog were greeted by extremely friendly staff. A present of a doggy bag contains two treats, pop bags and a tennis ball was given to us. Very thoughtful. Today there are so many places that say they are dog friendly but are only dog tolerant. Not so here. She was allowed to be with us while we sat for a coffee and for breakfast in the morning. Staff could not have been nicer and made our stay with remembering. The room was as you would expect. Basic and budget. It was very clean and tidy and the bed was very comfortable. It's a no cash hotel which does fine when purchasing extras drinks or snacks. Breakfast was basic but of a good standard. Considering most other hotels charge minimum £20 per person for it then it really was a great deal to be included in the price of the stay. Given the amount of cleaning that was going on I did wonder about the £30 additional charge for our small dog. I don't think that there would be more of an additional clean of the room to justify that amount. That's just a small things and we would definitely go back there.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great comfy bed and very quiet and hotel was busy.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mariam

Stayed 1 night in Sep 2025

4/10 Poor

Tiana

Disliked: Cleanliness, staff & service
Breakfast was poor, everything was dry, gross, stale and I barely ate. Cutlery was dirty as were the plates and tables. Staff were no help and not friendly. Simply told us the bare minimum and to crack on ourselves, didnt even get seated for breakfast the woman walked off. Hotel room was meh, hairs on the bed, dirty glasses, the bathroom stunk had to keep the door closed. Water was awful and smelt awful too couldn’t even brush my teeth with it because of the smell. Ive stayed at multiple of this companies hotels and this one is definitely the worst by far. Total crap, fully regret my stay. Will never return to that location, waste of a couples weekend and £100. £100 FOR LESS THAN 24 HOURS IN HOTEL THAT LOOKS BARELY GOOD ENOUGH FOR A COUNCIL ESTATE
Stayed 1 night in Nov 2025

6/10 Okay

Holly

Traveled with family
Liked: Cleanliness, staff & service
Not many sockets in the room and not in convenient places. No spare pillows. Was given less towels and cups than people in the room. Breakfast was ok but some of it was stale and the hash browns were awful, under cooked.
Stayed 1 night in Nov 2025

8/10 Good

Margaret

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was good. Cleaned to a good standard
Stayed 5 nights in Nov 2025

8/10 Good

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Stayed 1 night in Nov 2025

8/10 Good

marnie

Liked: Cleanliness, amenities
Great location for the Meteocentrw, IKEA and places to eat. Clean and comfy beds. Nice and friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic, nothing was too much trouble for them. Rooms were clean and breakfast was good too. Would definitely stay there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

robert

Stayed 7 nights in Nov 2025

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