4/10 Poor
Ken
Traveled with family
Nov 23, 2025
4th floor "Superior Room" (no lift) and no heating in rooms freezing -2c outside, went to Reception got one radiator working but not in bathroom. Told get someone next day. Next morning went to make a hot drink and now no water to sink,shower or toilet.Back down asked to be moved twice told will get it fixed. Left hotel and returned .Water on but no heating in bath room and door wont close. Got rad fixed but not door, giving a spare rad to help. Never used the shower last day as I was told it was leaking through into the room below. Left hotel after the fiasco of getting my car unblocked. I have stayed here many times without any issues but not anymore. So disappointed.
Ken
Stayed 3 nights in Nov 2025































