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Recent guest reviews

Clean room, great service, nice rooftop bar, walking distance to the action

It was ok. Had a concert at MSG so the location was convenient. Also Penn Station is just a few minutes walking distance.

Tiny rooms. Felt like prison so we left the property. They refused to refund the remaining nights on reservation. The worst Double Tree I’ve ever stayed in.

Good location, terrible if you're not a rewards member

The location is central for walking to Times Square area attractions. The room was very nice even if it was small. The staff was excellent, friendly and very helpful. Would stay there again.

Excellent front desk staff!

Staff was great

Room was really nice and spacious. Bathroom was fairly clean except for the shower. Front desk was kind and handed out water and a warm chocolate chip cookie during check in, which was also easy and quick.

The front desk staff are great here, rooms small but super clean, comfortable, great beds and bedding, nice entertainment systems that actually work. Only negative is right out front at night there's some sketchy folks hanging around. People asking for money, needles on the ground. But hey, that's NY. Not the hotel's fault.

Checkin time theyvsay is 4 pm. Nope. We trying checking in at 430 and room wasnt ready. I asked when it would be available they said i dont know. After a long day that was planned out back out to NYC we had to go. Exhausted. Never got a phone call stating it was ready. I had to call and find out and it was around 9 pm. Also went to shower. They never gave me bath towels. I had to dry off with a hand towel. These are the 2 reasons i rated it the way i did. Room was clean and definitely a nice stay. But if you tell customers a check in time...stick to it and make sure the room is fullu ready to go.

Nice hotel, had a good stay

I enjoyed how easy it was to access the property and they offered complimentary bag hold if the room wasn’t ready before check in time.

This is a great spot if you are going to Madison Square Garden. There are good places to eat nearby and it’s easy to get to Hudson Yards.

None

The check in was great, staff (all staff) was super friendly and very welcoming. Very good experience.

Location was key and this hotel provided great service.

8Th Ave New York NY

Hotel highlights

  • Walking distance to Madison Square Garden and Times Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Manhattan, Doubletree by Hilton New York Times Square South is within a 5-minute walk of Madison Square Garden and within 15 minutes of other popular attractions like Times Square. This 3.5-star hotel has 320 rooms and welcomes guests with 2 restaurants, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy dining at VUE 180, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. Start each morning off right with full breakfast served for a fee.


Rooms

Guests can enjoy flat-screen TVs and stay connected with free WiFi. Other amenities include coffee makers, hair dryers, and safes. Housekeeping is available once per stay.


Property features

At Doubletree by Hilton New York Times Square South, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for USD 55 per day. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, a computer station, and express check-out.

Room options

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 King Bed | Sleeps 2

Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

2 Double Beds | Sleeps 4

Room, 1 King Bed (Empire View)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 2

Guest reviews for Doubletree by Hilton New York Times Square South

Everyone (26) Couples (11) Family (23)
5
Partner Couples

Clean room, great service, nice rooftop bar, walking distance to the action

By on Dec 24, 2022

Review comment responded on Dec 25, 2022

Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

4
Partner Couples

It was ok. Had a concert at MSG so the location was convenient. Also Penn Station is just a few minutes walking distance.

By on Dec 23, 2022

Review comment responded on Dec 24, 2022

Thank you for your feedback on your stay with us.

1
Family

Tiny rooms. Felt like prison so we left the property. They refused to refund the remaining nights on reservation. The worst Double Tree I’ve ever stayed in.

By on Dec 23, 2022

Review comment responded on Dec 24, 2022

We would like to extend our apologies that we did not meet your expectation during your stay with us. Thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We hope you give us another chance to really WOW you, thank you for your loyalty to Hilton.

1
Family

Good location, terrible if you're not a rewards member

By on Dec 22, 2022

Review comment responded on Jan 14, 2023

We would like to extend our apologies that we did not meet your expectation during your stay with us. Thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We hope you give us another chance to really WOW you, thank you for your loyalty to Hilton.

5
Partner Couples

The location is central for walking to Times Square area attractions. The room was very nice even if it was small. The staff was excellent, friendly and very helpful. Would stay there again.

By on Dec 3, 2022

Review comment responded on Dec 5, 2022

Thank you for staying with us and providing your feedback. Will share with the entire team.

5
Business Business

Excellent front desk staff!

By on Dec 1, 2022

Review comment responded on Dec 5, 2022

Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

5
Everyone

Staff was great

By on Nov 29, 2022

Review comment responded on Dec 1, 2022

Thank you for staying with us.

4
Everyone

Room was really nice and spacious. Bathroom was fairly clean except for the shower. Front desk was kind and handed out water and a warm chocolate chip cookie during check in, which was also easy and quick.

By on Nov 4, 2022

Review comment responded on Nov 5, 2022

Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

4
Everyone

By on Oct 31, 2022

5
Business Business

The front desk staff are great here, rooms small but super clean, comfortable, great beds and bedding, nice entertainment systems that actually work. Only negative is right out front at night there's some sketchy folks hanging around. People asking for money, needles on the ground. But hey, that's NY. Not the hotel's fault.

By on Oct 24, 2022

Review comment responded on Oct 25, 2022

Thank you for choosing to stay with us at Doubletree by Hilton Times Square South. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

Doubletree by Hilton New York Times Square South

525 8Th Ave, New York, NY 10018
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