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Park Central New York

4.0 out of 5.0

Recent guest reviews

Waited 20 min for valet parking, 90 min for extra bedding. Manager's explanation was "only 1 bellman & housekeeper working" (on a night that the hotel was sold out). Unaccommodating when we needed alternate bed option. Staff unfriendly. No complimentary coffee in room, no free breakfast. No offer for compensation for hassle because "you prepaid through Orbitz so I can't do anything". One of our worst hotel experiences EVER!!

quiet and clean! Staff are nice. Location is great.

Close walk to Broadway shows, time square and Central Park. Hotel has a great bar, fitness center etc. rooms are a little small but very nice

Great hotel, great location, big rooms for NYC. Staff need training to be more helpful and take care of items with one request.

It was a nice stay the room was good only bad part was we didn't get our room upgrade but it was good.

Best location in the city!! Clean and beautiful. Missing a restaurant but other than that it's perfect. A bit disappointed to pay a high service fee since I didn't use any of the services (gym etc) but I think that's standard.

Good comfortable beds. Clean rooms, fitness center. Convenient to subway, restaurants, times square.

We chose Park Central New York based on location, price and reviews. It's a nice hotel and the rooms are fine. But here's the problems: two very small elevators to serve seven floors meant lines and wait time to get to the room; TV remote found under the bed and broken; the lobby has only three single restrooms which means very long wait times.

We were very comfortable for the 3 nights we stayed. Staff is outstanding. Excellent customer service. Addresses concerns promptly. I will be back, most likely in September, with my mother.

Nice clean hotel with excellent location. Stuff are friendly.

Great location; close to everywhere. Way too expensive and there were cockroaches in our room. They gave us free breakfast to apologize for the cockroaches, but seriously, it was like coffee and a piece of fruit. Seriously will never stay here again.

Location is great but the lobby seating is insufficient and pretty unappealing. The leather seating had rips and holes, the fabric on other seats was grimy and old. Really unpleasant. Only 2 small elevators for the whole hotel which meant that taking the stairs was faster. Need a key to access lobby bathrooms. Lines can get long as some people change clothes in there.

Overall the park Central Hotel is centrally located safe and convenient. I would highly recommend it to anyone traveling to NYC/Manhattan.

My experience with this hotel was awesome. The staff, room, weight room all perfect.

Hotel lobby was super nice. However the time you check in you will be charged $31 + tax hotel fee every night. Only two to serve 8 floors on each side. For 4 night i used the elevator only twice because you will wait at least 20 minutes tell you get in. If you are lucky like me where i stayed in the 5th floor yoy can use the stairs. There is no vending machine anywhere or mini bar in the room. You cave to go to their market in the lobby to get water " make sure to make it there before 9pm or you need to get ready to go out of the hotel to get water. I have been to over 19 countries this one was the worst i have ever stayed at. By the way if you complain about anything they will offer you a complimentary drink "not solving the problems" forget it about it and find 3 stars motel will serve you better

Not worth the money they charge. The staff at the front desk were so rude! And had to get new room keys three times in two days (and I made sure to keep it away from cell phone and everything else!). Not even a coffee maker in the room.

I enjoyed my stay at the Park Central very much. It's a great location, it's clean, quiet and well connected. I will stay there again.

No suprises. Everything was as expected. Nicelobby and good bar.

Great hotel, nice rooms and great location. Enjoyed every day and really liked the corner room view of the city.

Good location, bare foot print on bathroom floor and a quarter on the floor by the toilet tells me bathroom was not cleaned fully. Paid full price plus premium for corner and didn't even get a bottle of water or have enough towels. View was nothing special. Housekeeping opened door at 7:50am but luckily we had bar lock on it. Stayed 4 days at Crowne Plaza down the street in August and it was much nicer and less expensive.

870 7th Ave New York NY

Hotel highlights

  • Steps from Carnegie Hall and Ed Sullivan Theater
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • 24-hour health club

Located in Midtown, Park Central New York is next to popular attractions like Carnegie Hall and Ed Sullivan Theater. This 4-star hotel has 761 guestrooms and offers conveniences like 3 coffee shops/cafés, a 24-hour health club, and free in-room WiFi. It's in central New York and also a short walk from Broadway and Rockefeller Center.


Dining

For your convenience, breakfast is available for a fee. Entertain your taste buds with a beverage at the bar/lounge or 3 coffee shops/cafés.


Rooms

Park Central New York's 761 rooms are air-conditioned and provide iPod docks, coffee makers, and safes. 46-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Phones, ironing boards, and desks are also available.


Property features

Renovated in 2013, Park Central New York offers a 24-hour health club, free WiFi in public areas, and 10 meeting rooms. Valet parking is available for USD 65-75 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Classic Double Room, 2 Double Beds

Full 2 | Sleeps 4

Classic Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Premier Room, 2 Queen Beds, Corner

Queen 2 | Sleeps 4

Guest reviews for Park Central New York

Everyone (65) Couples (66) Business (42) Family (56) Friends (26) Other (14)
2

poor quality for price

Everyone

Waited 20 min for valet parking, 90 min for extra bedding. Manager's explanation was "only 1 bellman & housekeeper working" (on a night that the hotel was sold out). Unaccommodating when we needed alternate bed option. Staff unfriendly. No complimentary coffee in room, no free breakfast. No offer for compensation for hassle because "you prepaid through Orbitz so I can't do anything". One of our worst hotel experiences EVER!!

By , from Twin Falls, ID on Jun 4, 2017

4

quiet and clean!

Everyone

quiet and clean! Staff are nice. Location is great.

By , from Los Angeles on May 28, 2017

5

location location location

Everyone

Close walk to Broadway shows, time square and Central Park. Hotel has a great bar, fitness center etc. rooms are a little small but very nice

By , from OKC on May 27, 2017

4
Everyone

Great hotel, great location, big rooms for NYC. Staff need training to be more helpful and take care of items with one request.

By , from Miami, FL. on May 18, 2017

3

stay at park central

Everyone

It was a nice stay the room was good only bad part was we didn't get our room upgrade but it was good.

By , from New York on Apr 26, 2017

5
Everyone

Best location in the city!! Clean and beautiful. Missing a restaurant but other than that it's perfect. A bit disappointed to pay a high service fee since I didn't use any of the services (gym etc) but I think that's standard.

By on Apr 24, 2017

4

close to subway and central park

Everyone

Good comfortable beds. Clean rooms, fitness center. Convenient to subway, restaurants, times square.

By on Apr 10, 2017

3

perfect location, nice hotel, but issues

Everyone

We chose Park Central New York based on location, price and reviews. It's a nice hotel and the rooms are fine. But here's the problems: two very small elevators to serve seven floors meant lines and wait time to get to the room; TV remote found under the bed and broken; the lobby has only three single restrooms which means very long wait times.

By on Apr 8, 2017

5

getaway with my 10 year old son

Everyone
A little dark because of location. But it is spacious, modern, clean, comfortable.

We were very comfortable for the 3 nights we stayed. Staff is outstanding. Excellent customer service. Addresses concerns promptly. I will be back, most likely in September, with my mother.

By , from Cape Canaveral on Mar 23, 2017

4

nice location

Everyone

Nice clean hotel with excellent location. Stuff are friendly.

By , from z on Mar 17, 2017