Skip to main content
Beginning of main content

Recent guest reviews

The property itself was awesome. Modern and very clean. You definitely cannot check in until 4pm, even if they say you might be able to earlier. We actually had to ask for the manager eventually due to a very rude employee checking us in. The area is great, walking distance from so many great places.

The rooms could use some updating and I didn't like that there was only one working elevator (that was annoying)

It goes without saying that until the elevator problem is solved, this hotel has to be considered a difficult stay. The staff is aware of the problem and you can tell they're tired of taking the brunt of the complaints that must continue all day and night. Also, in a major downtown hotel one expects in-room coffee. Taking a very long and frustrating elevator ride to and from your room for a $5 cup of okay coffee is not a plus.

The bathroom drape smells like an old molded rotten stinky piece of S!!! Longer waits with elevators

Park Central made our stay feel like we were at home. Awesome location, great rooms that were very clean, the doormen were amazing, and the Concierge was ver kind and gave us great advice. The front desk staff, although we only interacted with them 3 times could have been nicer, felt like we were a bother to them. We requested a fridge and it was brought up tonl our room right away, thank you!! The elevators are very frustrating because of how slow they are and only two worked. Would definitely stay here again in a heart beat!!!

Not enough elevators. Air was out in our room and we had three visits trying to fix it and had to wait until the next day to get a new room.

Missing one elevator all week. Used stairs regularly to go down and up. 100 stairs up and down Electronic phone door system did not work. Music outside was in poor choice and too loud Ice machine broken.

Great location; walking distance to Central Park and 5th Ave.

The housekeeping service was very good and the room was clean. The elevator service is utterly miserable in this hotel - most of the time we had to wait for half an hour for the elevator. Moreover a front desk night manager suddenly called the room at 5am in the morning with a threatening undertone since they forgot to take credit card details for one of the two rooms I had booked.

Only two elevators working at a time for the entire hotel, which was very busy. Elevators were so small it would take 15-20 minutes of waiting just to get to the 7th floor. Door to the bathroom didn’t open all the way (blocked by toilet) only one mirror in room with no lighting or outlets. No fan in bathroom. Staff was friendly and room was cleaned however the elevator situation was almost unbearable. Took the stairs several times. Bathroom was so small and the cheapest toilet paper and soap was provided. For being a 4 star hotel, the bathroom, mirror, lack of outlets, and broken elevators, I don’t recommend staying here. 4 stars hotels are supposed to be better than this. Do not recommend staying here.

Only one elevator was working for the entire week, leading to waits as long as 5 minutes. The "facilities fee" charged at checkout was an insult in light of this very annoying situation.

We definitely enjoyed our stay at the hotel, which had a friendly & welcoming atmosphere. And this was most apparent with the our fellow guests when we were continually lined up & waiting for the one working elevator. I was impressed that everyone was civil & polite & just dealt with it!

It was not to expensive being that it’s New York.

The property was dated and the renovations were ok but this building was old so more attention to the little details would have been great, like replacing floor boards and doors that had previous water damage and better ventilation especially in the hallways. Adding a minifridge, microwave and coffee set up in each room would be a major plus. Other than that, the location was excellent! Nice walk to Times Square, local deli shops, shopping places and other good eats!

7th Ave New York NY

Hotel highlights

  • Walking distance to Broadway and Central Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour health club

Located in Manhattan, Park Central Hotel New York is within a 5-minute walk of Broadway and within 15 minutes of other popular attractions like Central Park. This 761-room hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. You can sip a beverage at the coffee shop/cafe. To-go breakfast is offered for a fee each morning from 6:30 AM to 1:00 PM.


Rooms

Guests can expect to find free WiFi and 46-inch LCD TVs with digital channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include iPod docks, coffee makers, and safes.


Property features

Park Central Hotel New York features a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is USD 45 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Premier Room, 2 Queen Beds, Corner

2 Queen Beds | Sleeps 4

Premier Room, 1 King Bed

1 King Bed | Sleeps 2

Classic Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Guest reviews for Park Central Hotel New York

Everyone (46) Couples (14) Family (40)
2
Everyone

By , from SANTA CLARITA on Mar 1, 2024

Review comment responded on Mar 3, 2024

Thank you for sharing your feedback, Claribel.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

2
Everyone

By on Jan 22, 2024

Review comment responded on Jan 24, 2024

Richard Thompson, your rating suggests there were aspects of your stay at Park Central Hotel New York that did not meet expectations. At Park Central Hotel New York, we prioritize guest comfort and satisfaction, and it's disappointing to hear that your experience did not align with our high standards. Your feedback is valuable and will be taken into consideration for future improvements. We hope to have another opportunity to provide an enhanced experience on your next visit.

3
Family

The property itself was awesome. Modern and very clean. You definitely cannot check in until 4pm, even if they say you might be able to earlier. We actually had to ask for the manager eventually due to a very rude employee checking us in. The area is great, walking distance from so many great places.

By on Dec 12, 2023

Review comment responded on Dec 13, 2023

Maria, it's great to hear that you found Park Central Hotel New York to be clean, updated, and conveniently located. We strive to achieve the earliest possible check-in for our guests, but it can indeed sometimes be closer to the set time. We regret to hear about your experience of less-than-stellar service during the check-in process. Your feedback is important to us and will be shared with our colleagues to help improve our future guests' experiences. We truly hope your enjoyment of the property and its surroundings will inspire a return visit.

4
Everyone

The rooms could use some updating and I didn't like that there was only one working elevator (that was annoying)

By on Nov 15, 2023

Review comment responded on Nov 27, 2023

Courtney, thank you for sharing your feedback. We're constantly aiming to improve, so your remarks about the modernizing the rooms and operational convenience have not gone unnoticed. We will be sure to address these areas as we continue to enhance our guest experience at Park Central Hotel New York. Your patience and understanding are greatly appreciated.

4
Everyone

By on Nov 3, 2023

Review comment responded on Nov 28, 2023

Cynthia, thank you for contributing your rating for Park Central Hotel New York. We dearly appreciate your feedback and hope to see you again for another visit in the future.

3
Partner Couples

It goes without saying that until the elevator problem is solved, this hotel has to be considered a difficult stay. The staff is aware of the problem and you can tell they're tired of taking the brunt of the complaints that must continue all day and night. Also, in a major downtown hotel one expects in-room coffee. Taking a very long and frustrating elevator ride to and from your room for a $5 cup of okay coffee is not a plus.

By on Oct 29, 2023

Review comment responded on Oct 30, 2023

Derek, thank you for your candid feedback. We understand that you faced some inconvenience with the elevator and would like to assure you that we are continuously working on our facilities to enhance guest experiences. Similarly, we have taken note of your observation about in-room coffee and would like to share we are actively exploring more options to enrich our in-room amenities. We acknowledge the strain it can put on our team when faced with recurring issues and we aim to support them in every way possible. We hope despite these concerns, you'll consider visiting us again in the future. We believe we can deliver a better experience.

2
Everyone

The bathroom drape smells like an old molded rotten stinky piece of S!!! Longer waits with elevators

By on Oct 8, 2023

Review comment responded on Oct 9, 2023

Charmaine, it's regrettable to hear about your less than optimal experience. We aim for every detail, from cleanliness to efficient elevator service, to be flawless. Your insights help us identify areas for improvement. We hope to have a chance to serve you better in the future.

5
Everyone

By , from Guilford on Sep 12, 2023

Review comment responded on Sep 14, 2023

Thank you for the fantastic rating, M!We strive to make all of our guests feel welcome and relaxed during their time at Park Central Hotel New York! We can't wait to see you again soon.

5
Family

Park Central made our stay feel like we were at home. Awesome location, great rooms that were very clean, the doormen were amazing, and the Concierge was ver kind and gave us great advice. The front desk staff, although we only interacted with them 3 times could have been nicer, felt like we were a bother to them. We requested a fridge and it was brought up tonl our room right away, thank you!! The elevators are very frustrating because of how slow they are and only two worked. Would definitely stay here again in a heart beat!!!

By on Aug 26, 2023

Review comment responded on Aug 27, 2023

Paula, we're thrilled to hear you enjoyed your experience at Park Central Hotel New York, making it feel like a home away from home. It's fantastic our team members at the door and the concierge provided wonderful service with their advice. We appreciate your feedback regarding the interaction with the front desk and the speed of the elevators, as this makes us aware of areas that may need attention. It's comforting to know the prompt service regarding your refrigerator request was appreciated. Thank you for choosing our hotel, and your kind words have us looking forward to welcoming you back at the earliest opportunity.

2
Friends

Not enough elevators. Air was out in our room and we had three visits trying to fix it and had to wait until the next day to get a new room.

By on Aug 25, 2023

Review comment responded on Aug 27, 2023

Thanks for the feedback, Dena.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

Park Central Hotel New York

870 7th Ave, New York, NY 10019
url importing http://www.orbitz.com/New-York-Hotels-Park-Central-Hotel-New-York.h4164-p2.Hotel-Reviews
There was an error importing /New-York-Hotels-Park-Central-Hotel-New-York.h4164-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/New-York-Hotels-Park-Central-Hotel-New-York.h4164-p2.Hotel-Reviews

Frequently asked questions