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Recent guest reviews

Great location. Nice hotel. Great rooftop view of the Empire State Building. Staff was nice and helpful.

What I liked: > Comfortable bed > Minimalist and functional showers > Close walking distance to the subway and Empire State Building > Good insulation of the building and room, especially during cold weather Improvement: Would be nice if > There's microwave > Hot water for the room to drink, not just Keurig

The last time we were there breakfast and the wine in the evening by yhe fire place. The lobby need more look. Did notike the bar scene

Great friendly front desk staff. I had two rooms - one was ready at 0900 when we arrived so we were able to drop our luggage. Other staff was great! Front desk, bell men and housekeeping. Slight elevator issue upon our arrival and the housekeeping staff put us in their elevator to get us up to our room. Great location too. Will definitely be back!

The property was in great condition, and the staff was helpful and friendly.

Clean and comfortable. Staff very friendly. I wish the pillows were a little better. Everything else was excellent.

The room and service was amazing loved the hotel!!

Great location. Very helpful staff. Clean, updated room.

all very well, the perfect service and very central, highly recommended.

Location was good for us. Liked the continental breakfast right next door. Bed was comfortable. Only issue was the shower - when we turned it on, the separate spray head was pointed directly at our face and sprayed us face first. Not really an issue since we were stepping into the shower, but definitely surprised us! Will stay there again for sure. Note that the hotel is changing its name to the Kixby Hotel.

I asked to leave a luggage in the hotel before arriving to stay for 3 nights (so I can travel light) but was refused. Expected a better attitude. Also the shuttle bus to the airport (Newark) was unpleasant. The driver was rude and it was over crowded.

It was walking distance from most attractions. Steps away from subway. Staff was friendly.

Great staff and perfect location with easy access to parking

The staff was very helpful and informative. We were tourists so they allowed us to check in early.

W 35th St New York NY

Hotel highlights

  • Steps from 5th Avenue and Macy's
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Midtown, Kixby is next to popular attractions like Herald Square and Macy's. This 4-star hotel welcomes guests with 195 rooms and conveniences like free in-room WiFi, a fitness center, and a rooftop terrace.


Dining

Start each morning with continental breakfast, available for a fee from 6:30 AM to 10:00 AM. Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.


Rooms

All 195 rooms provide refrigerators, coffee makers, and free local calls. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and designer toiletries. Laptop-compatible safes, ironing boards, and desks are other standard amenities.


Property features

At Kixby, guests have access to a fitness center, a rooftop terrace, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include free newspapers, a terrace, and a porter/bellhop.

Room options

Classic King

1 King Bed | Sleeps 2

Lux King

1 King Bed | Sleeps 2

Lux Queen

1 Queen Bed | Sleeps 2

Lux Queen Queen

2 Queen Beds | Sleeps 2

Guest reviews for Kixby

Everyone (16) Couples (8) Family (8)
5
Partner Couples

Great location. Nice hotel. Great rooftop view of the Empire State Building. Staff was nice and helpful.

By on Mar 20, 2020

5
Family

What I liked: > Comfortable bed > Minimalist and functional showers > Close walking distance to the subway and Empire State Building > Good insulation of the building and room, especially during cold weather Improvement: Would be nice if > There's microwave > Hot water for the room to drink, not just Keurig

By , from Daly City, CA on Jan 4, 2020

Review comment responded on Jan 8, 2020

Hello Jennysen, We are pleased that you enjoyed your stay, and appreciate your helpful feedback. Thank you!

4
Family

The last time we were there breakfast and the wine in the evening by yhe fire place. The lobby need more look. Did notike the bar scene

By on Dec 23, 2019

Review comment responded on Dec 30, 2019

Hello Tom, Thank you for sharing your feedback and for choosing Kixby.

4
Family Partner Couples

Great friendly front desk staff. I had two rooms - one was ready at 0900 when we arrived so we were able to drop our luggage. Other staff was great! Front desk, bell men and housekeeping. Slight elevator issue upon our arrival and the housekeeping staff put us in their elevator to get us up to our room. Great location too. Will definitely be back!

By , from Norwich, CT on Dec 16, 2019

5
Partner Couples Friends Family

The property was in great condition, and the staff was helpful and friendly.

By on Dec 15, 2019

5
Business Business

Clean and comfortable. Staff very friendly. I wish the pillows were a little better. Everything else was excellent.

By on Dec 15, 2019

Review comment responded on Dec 15, 2019

We are glad to know you had an excellent stay, thank you for sharing!

5
Everyone

By on Dec 12, 2019

Review comment responded on Dec 15, 2019

Thank you!

4
Everyone

By on Nov 25, 2019

Review comment responded on Dec 9, 2019

Thanks!

5
Partner Couples

The room and service was amazing loved the hotel!!

By on Nov 18, 2019

5
Everyone

Great location. Very helpful staff. Clean, updated room.

By on Nov 14, 2019

Review comment responded on Nov 16, 2019

We are happy to know you had a 5-star stay! Thank you.

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