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Kixby

4.0 star property
Hotel with bars, steps from Herald Square

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Photo gallery for Kixby

Exterior
2 bars/lounges, rooftop bar, cocktail bar
Lobby
Lobby sitting area
Exterior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
45 W 35th St, New York, NY, 10001
  • Place, Macy's
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

View all photos for Lux Queen

Lux Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen

9.0 out of 10
Wonderful
(83 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen Queen

8.8 out of 10
Excellent
(25 reviews)
  • 224 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Premium bedding, pillowtop beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(173 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Located in Manhattan, Kixby is next to popular attractions like Herald Square and Empire State Building. This 195-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Macy's - 2 min walk - 0.1 miles
  • Herald Square - 2 min walk - 0.1 miles
  • Empire State Building - 5 min walk - 0.3 miles
  • Times Square - 8 min walk - 0.4 miles
  • Madison Square Garden - 8 min walk - 0.5 miles

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Capital One Cafe - ‬2 min walk
  • ‪Monarch Rooftop - ‬1 min walk
  • ‪Keens Steakhouse - ‬2 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Roma Pizza & Restaurant - ‬3 min walk

About this property

Kixby

Hotel with bars, steps from Herald Square
At Kixby, guests have access to a gym, a rooftop terrace, and free WiFi in public areas. Offsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and a porter/bellhop.
Guests can expect free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, laptop-compatible safes, and phones are also available.
Recreational amenities at the hotel include a fitness center.

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  • Free WiFi
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 24.50 for adults and USD 24.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 24.50 for adults and USD 24.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite parties or group events are strictly prohibited.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Frequently asked questions

Are free cancellation options available at Kixby?

Kixby provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Kixby?

As of Feb 3, 2026, prices found for a 1-night stay for 2 adults at Kixby on Feb 8, 2026 start from $139.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Kixby?

This hotel is situated in Manhattan, just steps from 5th Avenue and Macy's, and within a short walk of Bryant Park. You'll also find Times Square and Madison Square Garden less than a mile away.

Is parking available on site at Kixby?

No, there isn't parking at the hotel but you'll find nearby parking for USD 65 per day (discounts available).

Does Kixby feature a casino?

No, Kixby doesn't have a casino.

Is there an indoor pool at Kixby?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Kixby?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a rainfall showerhead, and streaming services.

Are there hot tubs at Kixby?

No, this hotel doesn't have a spa tub.

Does Kixby have a restaurant that serves breakfast?

Yes, Kixby serves continental breakfast for a surcharge each morning at Lot 15 @ Kixby.

Does Kixby allow pets to stay for free?

No, pets aren't allowed at Kixby though service animals are welcome.

Does Kixby have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Kixby?

The closest major airport to Kixby is LaGuardia Airport (LGA), which is 9.7 mi away (30 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.9 mi away (19-minute drive).

Are there rooms with balconies that I can book at Kixby?

No, there aren't any guestrooms with balconies at Kixby.

Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1311 out of 1753 reviews
Rating 8 - Good. 310 out of 1753 reviews
Rating 6 - Okay. 82 out of 1753 reviews
Rating 4 - Poor. 22 out of 1753 reviews
Rating 2 - Terrible. 28 out of 1753 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and attentive staff. Great location for visiting sites in midtown.
Stayed 3 nights in Nov 2025

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities
Very convenient and clean hotel right in the heart of Koreatown.
Stayed 1 night in Oct 2025

4/10 Poor

STEPHANE

Stayed 3 nights in Nov 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities
Yes great
Stayed 4 nights in Oct 2025

10/10 Excellent

Martha

Stayed 3 nights in Oct 2025

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was great! It is located right next to the Empire State building with easy access to the subway. We walked to Times Square and Central Park with ease. The penthouse room/bathroom was modern and good size. We arrived early and happily paid $75 for early check in because we did not want to wait until 4pm for check in. Housekeeping cleaned the room daily which is nice because I feel like most hotel these days don't do it everyday. I do wish the rooftop bar was open during the stay. The rooftop has a nice view of the empire state building. It might be open only during the summer, but I am not sure. Would definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a fantastic stay at Kixby Hotel. I was upgraded to a king room and it was a very nice size. The bed was comfortable and shower was a great size with 3 options in the shower. Great water pressure and temp. The front desk at check and check out were excellent. The service I received in the bar was as phenomenal as well. The bartender was super friendly! Would recommend and will stay again. I would suggest asking for an interior room away from the street. And one improvement would be to add black out curtains.
Stayed 2 nights in Nov 2025

2/10 Terrible

Billy

Liked: Cleanliness
Disliked: Staff & service
The staff was awful Neglectful
Stayed 1 night in Oct 2025

10/10 Excellent

MEGAN

Great hotel, staff, room!
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Top notch boutique hotel that smelled amazing. Lovely room and amenities. Highly recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Stayed 1 night in Oct 2025

10/10 Excellent

K

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lots of New York charm. Space was cozy, clean and well cared for. In a city of millions, we were treated as special individuals.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very well-appointed, staff were amazing, everything was great!
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Clean. Efficient.
Stayed 1 night in Aug 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, amenities
marketing materials promised a package for marathon runners. when asked they were sold out.
Stayed 1 night in Nov 2025

8/10 Good

Betsy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
room was clean, good customer service, good amenities and location
Stayed 1 night in Nov 2025

8/10 Good

Tiffany

Stayed 1 night in Nov 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Location,
Stayed 3 nights in Oct 2025

8/10 Good

Leslie

Stayed 2 nights in Oct 2025

10/10 Excellent

joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff is great, the hotel is very nice. The rooms are very comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent location, beautiful appointments, exceptional service. I will absolutely stay at this hotel again. Several nice touches- a refillable water bottle and a convenience room with several water options to refill. Very nicely appointed and clean. An enthusiastic 10 out of 10!
Stayed 1 night in Nov 2025

10/10 Excellent

Danielle

Business traveler
Liked: Cleanliness, property conditions & facilities
Very large rooms for NYC standards
Stayed 1 night in Oct 2025

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service
Wifi signal strength was poor throughout the duration of my stay
Stayed 2 nights in Oct 2025

6/10 Okay

Katherine

Liked: Cleanliness, staff & service, amenities
My room was located between the maids closet and faced 35th street. While the room was very clean, it was small, the shower especially tight, and the noise was not ideal for getting a full night’s rest. Kixby should leave earplugs in the rooms! I liked the free reusable water bottle and 2nd floor water, ice, and coffee station. Proximity to subway and getting around was fabulous. Also wish the rooftop had been opened since the weather was perfect but alas already closed for the season.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very central and surrounded by great restaurants. The service was excellent. I had a small issue that my room was not as pictured (lacked the promised sitting area) and the hotel was fully booked but the front desk staff did attempt to resolve the issue.
Stayed 3 nights in Oct 2025

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