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Kixby

4.0 star property
Hotel with bars, steps from Herald Square

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Photo gallery for Kixby

Exterior
Restaurant
Lux Queen | Premium bedding, pillowtop beds, in-room safe, desk
2 bars/lounges, rooftop bar, cocktail bar
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

View in a map
45 W 35th St, New York, NY, 10001
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

View all photos for Lux Queen

Lux Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen

9.0 out of 10
Wonderful
(79 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen Queen

8.6 out of 10
Excellent
(22 reviews)
  • 224 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Lux King | Premium bedding, pillowtop beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(164 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Located in Manhattan, Kixby is next to popular attractions like Herald Square and Empire State Building. This 195-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Empire State Building - 5 min walk - 0.3 miles
  • Times Square - 8 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Grand Central Terminal - 11 min walk - 0.6 miles

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Monarch Rooftop - ‬2 min walk
  • ‪Cho Dang Gol - ‬2 min walk
  • ‪Black Tap Craft Burgers & Beer - 35th St - ‬3 min walk
  • ‪Barn Joo 35 - ‬1 min walk
  • ‪Karaoke Duet 35 - ‬2 min walk

About this property

Kixby

Hotel with bars, steps from Herald Square
At Kixby, guests have access to a gym, a rooftop terrace, and free WiFi in public areas. Offsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and a porter/bellhop.
Guests can expect free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, laptop-compatible safes, and phones are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 19.50 for adults and USD 19.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 19.50 for adults and USD 19.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite parties or group events are strictly prohibited.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Frequently asked questions

Are free cancellation options available at Kixby?

Kixby provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Kixby?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Kixby on Nov 23, 2025 start from $224.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Kixby?

This hotel is situated in Manhattan, just steps from 5th Avenue and Herald Square, and within a short walk of Broadway. You'll also find Bryant Park and Times Square less than a mile away.

Is there parking available at Kixby?

No, there isn't parking at the hotel but you'll find nearby parking for USD 65 per day (discounts available).

Does Kixby feature a casino?

No, Kixby doesn't have a casino.

Is there an indoor pool at Kixby?

No, there is no indoor pool at this hotel.

Is Kixby good for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a rainfall showerhead, and streaming services.

Are there hot tubs at Kixby?

No, this hotel doesn't have a spa tub.

Does Kixby have a restaurant that serves breakfast?

Yes, Kixby serves continental breakfast for a surcharge each morning at Lot 15 @ Kixby.

Does Kixby allow pets to stay for free?

No, pets aren't allowed at Kixby though service animals are welcome.

Are there connecting rooms at Kixby?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Kixby?

The closest major airport to Kixby is LaGuardia Airport (LGA), which is 8.9 mi away (30 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.8 mi away (15-minute drive).

Can I book a room with a balcony at Kixby?

No, there aren't any guestrooms with balconies at Kixby.

Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1234 out of 1660 reviews
Rating 8 - Good. 299 out of 1660 reviews
Rating 6 - Okay. 80 out of 1660 reviews
Rating 4 - Poor. 21 out of 1660 reviews
Rating 2 - Terrible. 26 out of 1660 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Shehzad

Liked: Cleanliness, staff & service, property conditions & facilities
Location is central, staff is friendly, and the hotel is modern and clean. The beds were too soft and kept sinking. The room had no blackout curtains, could hear the street noise all night long. They charge a resort fee offering snacks/coffee, but during limited hours only.
Stayed 1 night in Sep 2025

10/10 Excellent

Parivash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at the Kixby but not the last. Lovely room, very clean and with a wonderful bathroom and very comfortable bed and pillows. Especially liked the additional little touches of an umbrella in the room to use during the stay if needed, nice robes and a cute reusable water bottle given for free to fill up at the hotel's water stations, to cut down on use of plastic especially by tourists in the city. Location is great, with both 6th and 5th flanking the hotel on either side with tons of eating options for any meal, not to mention the attached Black on Tap restaurant and the rooftop bar. I've stayed at a lot of different hotels in NYC-I like trying out different places to compare and the Kixby just moved to the top of my list of places I would absolutely book again.
Stayed 1 night in Aug 2025

10/10 Excellent

Julissa Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo traveled, felt very safe. Staff was super friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert Canh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 8 nights in Aug 2025

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was larger then most place I've stayed in NY and everything was new and clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ellington

Liked: Cleanliness
Stayed 3 nights in Aug 2025

8/10 Good

Fan

Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Location is awesome, walking distance to Penn station. easy check in and out. Clean and cozy. Staff is very friendly. Room and bathroom are a good size. I definitely go back. I just didnt need to have my towels changed everyday for a 3 night stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well decorated.
Stayed 1 night in Aug 2025

10/10 Excellent

Haruethai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the welcome, the lobby and complimentary offerings. Also liked that the room had no wall to wall carpeting, it had small bedside area rugs. This contributes to the cleanliness, dust free feeling and cuts down on possible allergen levels.
Stayed 1 night in Aug 2025

8/10 Good

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable but hidden fees

The location of this hotel in mid-town is excellent. It attracts and caters more to European customers as its not part of the common American chains such as the Hilton Garden Inn, or the Hampton Inn next door. The service was great, the beds were comfortable. They have a selection of flavored water and a refillable water bottle they give you at check in. However, since I prepaid for the hotel it was not clear that this "free water bottle" was included in what they charge as a $40 per day facility fee. Although fees are not uncommon when you are staying at a resort, the additional amenities of a a water dispenser were far from a value of $40 per day.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of food choices, we loved Angelina’s bakery/cakes next door. Hotel pillows were the most comfortable I’ve ever known. Amenities room for water /coffee refills was excellent, free hotel water bottle great for saving plastic waste. Altogether fantastic.
Rooftop bar
Angelinas
Stayed 4 nights in Aug 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice touches
Stayed 1 night in Aug 2025

10/10 Excellent

Pat

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

2/10 Terrible

Jeffrey, Shaker Heights

Disliked: Staff & service
BEWARE! You book through Expedia at a fixed price, and then they charge you a $32 facilities fee upon check in. Deceptive practices. Stay elsewhere!
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Amelia

Stayed 2 nights in Aug 2025

10/10 Excellent

Zane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality and nice perks. Clean room. Great choice for being in the center of everything.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay and good location

A great place to stay. Room was large for NYC, we had two queens on 12th floor. Staff was great, room was clean and bathroom was terrific. Location provides easy access to the subway and is close to a lot of places of interest. Would stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Scott

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Rodaba

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were nice. And booked this hotel bc of the good reviews. However for room 204, i couldn’t sleep properly because of the uncomfortable bed (back hurts from that) and the noice coming from the lobby and from the street. We could hear every single car passing.
Stayed 2 nights in Jul 2025

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