Kixby

4.0 star property
Hotel with bars, steps from Herald Square

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Room options

View all photos for Lux Queen

Lux Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen

9.0 out of 10
Wonderful
(79 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen Queen

8.8 out of 10
Excellent
(23 reviews)
  • 224 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Lux King | Premium bedding, pillowtop beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(168 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Located in Manhattan, Kixby is next to popular attractions like Herald Square and Empire State Building. This 195-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Macy's - 2 min walk - 0.1 miles
  • Empire State Building - 5 min walk - 0.3 miles
  • Times Square - 8 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • Madison Square Garden - 8 min walk - 0.5 miles

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Monarch Rooftop - ‬2 min walk
  • ‪Cho Dang Gol - ‬2 min walk
  • ‪Barn Joo 35 - ‬1 min walk
  • ‪Black Tap Craft Burgers & Beer - 35th St - ‬3 min walk
  • ‪Karaoke Duet 35 - ‬2 min walk

About this property

Kixby

Hotel with bars, steps from Herald Square
At Kixby, guests have access to a gym, a rooftop terrace, and free WiFi in public areas. Offsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and a porter/bellhop.
Guests can expect free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, laptop-compatible safes, and phones are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 19.50 for adults and USD 19.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 19.50 for adults and USD 19.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite parties or group events are strictly prohibited.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Frequently asked questions

Are free cancellation options available at Kixby?

Kixby provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Kixby?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at Kixby on Jan 4, 2026 start from $188.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Kixby?

This hotel is situated in Manhattan, just steps from 5th Avenue and Macy's, and within a short walk of Broadway. You'll also find Bryant Park and Times Square less than a mile away.

Is parking available on site at Kixby?

No, there isn't parking at the hotel but you'll find nearby parking for USD 65 per day (discounts available).

Does Kixby feature a casino?

No, Kixby doesn't have a casino.

Is there an indoor pool at Kixby?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Kixby?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a rainfall showerhead, and streaming services.

Does Kixby have a hot tub?

No, there isn't a spa tub at this hotel.

Does Kixby have a restaurant that serves breakfast?

Yes, Kixby serves continental breakfast for a surcharge each morning at Lot 15 @ Kixby.

Does Kixby allow pets to stay for free?

No, pets aren't allowed at Kixby though service animals are welcome.

Does Kixby have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Kixby?

The closest major airport to Kixby is LaGuardia Airport (LGA), which is 8.9 mi away (30 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.8 mi away (15-minute drive).

Are there rooms with balconies that I can book at Kixby?

No, there aren't any guestrooms with balconies at Kixby.

Reviews

Kixby Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1279 out of 1711 reviews
Rating 8 - Good. 307 out of 1711 reviews
Rating 6 - Okay. 77 out of 1711 reviews
Rating 4 - Poor. 22 out of 1711 reviews
Rating 2 - Terrible. 26 out of 1711 reviews

Reviews

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and attentive staff. Great location for visiting sites in midtown.
Stayed 3 nights in Nov 2025

8/10 Good

Shehzad

Liked: Cleanliness, staff & service, property conditions & facilities
Location is central, staff is friendly, and the hotel is modern and clean. The beds were too soft and kept sinking. The room had no blackout curtains, could hear the street noise all night long. They charge a resort fee offering snacks/coffee, but during limited hours only.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, quick checkin /out. Second stay here and gets better,
Stayed 4 nights in Sep 2025

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous and clean inside. Staff was super friendly, rooms were huge for NYC, and so many amenities. Would stay here again in a heartbeat!
Stayed 1 night in Sep 2025

10/10 Excellent

KRETRAIL, San Antonio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2025

6/10 Okay

KRETRAIL, San Antonio

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Normally a great stay, maintenance issues and front desk clerk not knowing the difference between a king and queen bed, over shadowed this stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, the location was so convenient, and the atmosphere was quiet and elegant. Definitely recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

Juha

Stayed 2 nights in Aug 2025

10/10 Excellent

Mick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kixby is an excellent choice for a vist to New York. The staff were all friendly and helpful. Rooms are very comfortable, clean and nicely decorated with a modern, well equiped bathroom. Location is perfect, close to Empire State, Bryant Park and Times Square. Subway entrances are numerous, just a few minutes walk from the hotel. Highly recommend.
Stayed 7 nights in Aug 2025

10/10 Excellent

renee

Stayed 2 nights in Sep 2025

10/10 Excellent

Ye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room in the heart of Manhattan! Staff were professional and friendly.
Stayed 7 nights in Aug 2025

10/10 Excellent

Bernard

Stayed 2 nights in Sep 2025

10/10 Excellent

Victoria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy location if going to msg and one of the nicer nore affordable hotels in the area
Stayed 1 night in Jun 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
This was quite a comfortable stay. The staff was friendly and there is a wonderful rooftop bar. I would stay here again as the location is quite convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Nicolas, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the water bottles
Stayed 3 nights in Aug 2025

10/10 Excellent

Disney

Stayed 3 nights in Aug 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
This property was in a perfect location. The staff was more than helpful. They were friendly and always greeting you as you entered or were leaving. If we go back this is out place to stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael, York

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicolas

Stayed 3 nights in Aug 2025

10/10 Excellent

Mihaela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 3 nights in Aug 2025

10/10 Excellent

Shannon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was very cool and there was a lot to see and do within minutes of the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Ferrin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4/5
Stayed 7 nights in Aug 2025

2/10 Terrible

Tomer

Stayed 6 nights in Aug 2025

10/10 Excellent

Frank

Stayed 2 nights in Aug 2025

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a GREAT location, the hotel was clean and elegant... the staff were friendly and helpful: and the rooftop bar was fun and had snacks. Great view of the Empire State building! The restaurant downstairs had the BEST burgers and great service. We will stay here again, for sure
View of the Empire State building from the rooftop
Stayed 2 nights in Aug 2025

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