Skip to main content
Beginning of main content

Hotel Metro

3.0 out of 5.0

Recent guest reviews

Friendly and efficient staff. Great location close to Herald Square on one side and 5th Avenue on the other as well as near Empire State Building. Reasonable price for Manhattan. Some nice amenities like complimentary wine served in late afternoon. Continental breakfast was fine. Room was clean. Tiny, but functional, bathroom. Would go back again for sure.

The reception area was informative and friendly especially Natalya. One room had a street view which we liked. Breakfast was good with a large assortment of choices. We enjoyed a glass of wine in the reception area. The wine stewart was friendly and helpful. The roof top view was beautiful especially at night. We will be back again. Marie Mandell

Love the staff very friendly and helpful . The breakfast was nice and great wine drinks in the evening that were free , close to everything walking distance.

This is a nice hotel located very close to Penn Station and Broadway. Room was big by New York standards. They provide a free Wi-Fi, adequate breakfast and wine tasting. Fitness room is fine.

From the moment we entered everything was terrific! Very nice room, complimentary sodas in the fridge, free Wi-Fi, free coffee, wine each afternoon and a nice breakfast. Bathroom was spacious and the shower was above average. Even provided an umbrella to dodge the rain drops. Great location, next to Herald Square. Will definitely return.

We loved our room and the location! Enjoyed the free wine in the evening! Free breakfast! Kind and courteous staff! We were thankful for the complimentary sodas and water in our room too! So many little perks! The rooftop was amazing! We got take a great a photo of the Empire State Bldg! All the staff made us feel special! Will definitively go back! Right by Macy's, the Empire State blding, and short walk to Times Sq and Rockefeller Center! Near everything!

Excellent location and customer service , great breakfast. Very clean

Good location, the room small but clean. The breakfast too limited. Bathroom clean. The male Staffs are really nice, but one of female reception not really help.

Hotel Metro was a great location for what we wanted to do, everything was walkable. The hotel staff were very nice. The hotel is very attractive, a bit dated but has nice character. The room also, a bit dated and quite small but clean and very comfortable.

Stagg was friendly, room was clean, loved the fact that it was nearby many places.

Very nice hotel. Kind of a fun boutique feel (art deco inspired decor). Extremely convenient to NY Penn Station (5 minute walk).

A older hotel in Midtown Manhattan, has been well kept and nicely decorated maintaining the art deco motif. Room was clean, staff were extremely friendly and helpful. Only noise I noticed was street noise, but what can you do, you're in Midtown where all the action is, and even then it really wasn't that bad. The complimentary continental breakfast was nice to have and featured the usual goods. Beds were comfortable, only negative I could point out is the flat screen tv was a bit on the small size.

Favorite spot in the area and I've been to a few - great bang for the not so expensive buck! I've stayed about 4-5 times over the past 2 years.

Hotel Metro is in a great location and is a great value. Hotel bathroom on the 10th floor was small but fully upgraded with the best shower ever. Room was updated cute with flat screen tv and free wifi. The hotel also provides a breakfast buffet which is always nice but it was very carb heavy with breads, bagels, muffins, and pastries as the bulk of the service. Another nice fearure was the rooftop which was open to guests for a great view of the Empire state building. The location is hard to beat as it is in the middle of alot of action. However, even on the 10th floor we heard loud screaming, honking, something crashing, sirens, ect almost constantly. It was very hard to sleep but otherwise a very nice visit.

Upon arrival, met by friendly desk clerk and learned my room had been upgraded. This was a very pleasant and welcome surprise. Loved the king room- comfy bed, seating area and desk area. Also included was complimentary water, coffee and soda in the room. Continental breakfast was ok with an assortment of bagels, breads, cereal, yogurt, fresh fruit pastries - which I found to be a bit stale. But the complimentary wine happy hour in the eve was also a pleasant surprise. Overall I enjoyed my stay and would def book this hotel again.

I've stayed here quite a few times when I come to NYC for business and this is actually my preferred hotel to stay at. Staff and service are excellent and its in the perfect location to reach all my business meetings conveniently.

Our stay at the Hotel Metro was short lived, however it was well worth our money. The only complaint was not having the pleasure of enjoying the rooftop bar. Staff said its a seasonal amenity and it was currently under construction. On the plus side we were allowed to purchase a drink from the bar downstairs and take it up to the rooftop and enjoy the sights of the city. The hotel is in a great location easy access to the subway and shopping-Macy's it right on corner from the the hotel. Staff was friendly and informative. The room was smaller than we had expected but cozy. Rooms were stocked with complementary sodas and water. Overall our stay was pleasant and memorable.

It was a clean Hotel. The staff was friendly and courteous. My sister and I had to take a last minute trip to visit a friend in the hospital. I was worried abt sharing the a available double bed with her since our personalities tend to clash. We received a room upgrade which was lovely. There was a clean gym with great equipment and a deck with a nice view of the city. The location is just a block from major stores and a few blocks from times square. Definitely staying here next visit to NYC.

Excellent Location , Staff super friendly and beautiful rooms

The hotel was well located, the room was extremely clean, there was complimentary water and soda in the room and free continental breakfast, the WiFi worked well, the staff were efficient and friendly. The room was fine for me to travel alone on business, but was really quite small in case I wanted to travel with a friend or my family, which is the only reason I took one star off of Room comfort. Otherwise I plan to stay here on business in the future also.

45 W 35th St New York NY

Hotel highlights

  • Steps from Macy's and Empire State Building
  • Free WiFi in rooms and public areas
  • Fitness center
  • Rooftop terrace

Located in Midtown, Hotel Metro is next to popular attractions like Macy's and Empire State Building. This 183-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a fitness center, and a rooftop terrace. It's in central New York and also a short walk from New York Public Library and Times Square.


Rooms

All 183 air-conditioned rooms provide iPod docks, refrigerators, and laptop-compatible safes. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

At Hotel Metro, guests have access to a fitness center, a rooftop terrace, and free WiFi in public areas. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a library.

Room options

Deluxe, Two Double Beds (Contemporary)

Full 2 | Sleeps 3

Family Room (Contemporary)

Full 2 | Full 1 | Sleeps 4

Premier Room, 1 Queen Bed

Queen 1 | Sleeps 2

Standard Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Hotel Metro

Everyone (11) Couples (102) Business (71) Family (35) Friends (29) Other (26)
5
Couples

Friendly and efficient staff. Great location close to Herald Square on one side and 5th Avenue on the other as well as near Empire State Building. Reasonable price for Manhattan. Some nice amenities like complimentary wine served in late afternoon. Continental breakfast was fine. Room was clean. Tiny, but functional, bathroom. Would go back again for sure.

By , from Buffalo, NY on May 22, 2018

5
Everyone

The reception area was informative and friendly especially Natalya. One room had a street view which we liked. Breakfast was good with a large assortment of choices. We enjoyed a glass of wine in the reception area. The wine stewart was friendly and helpful. The roof top view was beautiful especially at night. We will be back again. Marie Mandell

By on May 11, 2018

Review comment responded on May 14, 2018

Dear Ms. Mandell, Thank you for leaving a review and mentioning Natalya and our wine steward. They are great and really enjoy making sure our guests feel well taken care of. Our nightly wine reception continues through June, we are glad you were able to join us for a glass. Our Continental Breakfast is simple, and while what is offered varies from time to time, breakfast always has hot beverage, juice, and bagels. The inclusion of the breakfast depends on what has been reserved, so we encourage guests to contact us to see if it qualifies. We are so pleased that you enjoyed this visit, and can't wait to welcome you again. Thank you.

5
Everyone

Love the staff very friendly and helpful . The breakfast was nice and great wine drinks in the evening that were free , close to everything walking distance.

By on Apr 5, 2018

Review comment responded on Apr 5, 2018

Hello Michelle, It is our pleasure to welcome you and we are so glad you enjoyed this stay. We hope to welcome you again soon. Thank you for sharing your review!

5

nice hotel perfectly located

Everyone

This is a nice hotel located very close to Penn Station and Broadway. Room was big by New York standards. They provide a free Wi-Fi, adequate breakfast and wine tasting. Fitness room is fine.

By , from Princeton, NJ on Mar 12, 2018

Review comment responded on Mar 12, 2018

Hello Boris, We are pleased that you enjoyed your stay and that our location was perfectly suited to your needs. We appreciate your feedback concerning the fitness center and have shared this information with our team to make sure all is in tip top shape, we are sorry that it was not during your stay with us. Thank you for taking the time to share your review and rating us a 5 out of 5 for this visit, we hope to welcome you back soon.

4

great experience

Everyone

From the moment we entered everything was terrific! Very nice room, complimentary sodas in the fridge, free Wi-Fi, free coffee, wine each afternoon and a nice breakfast. Bathroom was spacious and the shower was above average. Even provided an umbrella to dodge the rain drops. Great location, next to Herald Square. Will definitely return.

By on Jan 29, 2018

Review comment responded on Feb 8, 2018

We are thrilled that you had a terrific stay with us! Complimentary welcome beverages and coffee makers are in the Premier Level rooms, free Wi-Fi is in all rooms. A wine reception has been ongoing through this February and was a great hit! We are glad you enjoyed it. The breakfast offering varies from time to time, though always has hot beverage, juice and breakfast breads. Inclusion of the breakfast depends on the package and room type reserved, so we encourage guests to contact us to see if it qualifies. We appreciate that you shared your review, and we look forward to your return.

5

many special niceties! love the location!

Everyone

We loved our room and the location! Enjoyed the free wine in the evening! Free breakfast! Kind and courteous staff! We were thankful for the complimentary sodas and water in our room too! So many little perks! The rooftop was amazing! We got take a great a photo of the Empire State Bldg! All the staff made us feel special! Will definitively go back! Right by Macy's, the Empire State blding, and short walk to Times Sq and Rockefeller Center! Near everything!

By , from NH on Dec 31, 2017

Review comment responded on Jan 16, 2018

We are incredibly pleased you enjoyed everything about your stay at Hotel Metro and are letting everyone know! Thank you for staying with us, please let us know when you come again!

5

excellent

Everyone

Excellent location and customer service , great breakfast. Very clean

By , from long island, ny on Dec 19, 2017

3

location good, breakfast n room not really.

Everyone

Good location, the room small but clean. The breakfast too limited. Bathroom clean. The male Staffs are really nice, but one of female reception not really help.

By , from indonesia on May 4, 2017

Review comment responded on May 8, 2017

Thank you for sharing your comments, we are glad you enjoyed our location.

4

great nyc location!

Everyone
The lobby

Hotel Metro was a great location for what we wanted to do, everything was walkable. The hotel staff were very nice. The hotel is very attractive, a bit dated but has nice character. The room also, a bit dated and quite small but clean and very comfortable.

By , from Mount Vernon, ny on Dec 17, 2016

Review comment responded on Dec 27, 2016

Thank you for sharing your comments and your photo. We are glad to know you enjoyed your visit.

5

thanksgiving week

Everyone

Stagg was friendly, room was clean, loved the fact that it was nearby many places.

By on Dec 2, 2016