Hotel Hayden

4.0 star property
Hotel with a 24-hour fitness center, a short walk to Madison Square Garden

Choose dates to view prices

Photo gallery for Hotel Hayden

Relax in the Hayden Hotel's inviting lobby, featuring a reception desk, comfortable seating area, and elegant chandelier.
Guests enter through a sleek, contemporary entrance flanked by potted plants and umbrellas.
Relax in a stylish room with a large bed, sofa, and desk, featuring a unique yarn art piece.
Enjoy a convenient kitchen with a sink, coffee maker, and wine bottle, perfect for making your own beverages.
Relax in this stylish room with a large bed, sofa, and armchair, plus a small table with a vase of flowers.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Laundry
  • Gym
  • Free WiFi

Explore the area

Map
127 West 28th Street, New York, NY, 10001
  • Madison Square Garden
    ‪5 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

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Room options

Superior Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Chelsea)

  • Sleeps 4
  • 1 King Bed

Superior Double Double

7.6 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

7.6 out of 10
Good
(96 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Chelsea)

  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New York

Located in Manhattan, Hotel Hayden is within a 10-minute walk of popular sights such as Madison Square Garden and 5th Avenue. This 122-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Madison Square Garden - 5 min walk - 0.3 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Times Square - 14 min walk - 0.8 miles
  • Broadway - 14 min walk - 0.8 miles
  • Grand Central Terminal - 19 min walk - 1.0 mile

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Skirt Steak - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬2 min walk
  • ‪Playa Bowls - ‬3 min walk

About this property

Hotel Hayden

Hotel with a 24-hour fitness center, a short walk to Madison Square Garden
Hotel Hayden features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 50 per night. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a meeting room, free newspapers, and a terrace.
43-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
  • Dogs and cats only
  • Pet weight must not exceed 25 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • Check-in: 3:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

Is free cancellation available at Hotel Hayden?

Hotel Hayden offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Hayden?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Hotel Hayden on Jul 26, 2025 start from $259.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Hayden?

This hotel is situated in Manhattan within a 10-minute walk of Madison Square Garden, 5th Avenue, and Herald Square. You'll also find Empire State Building and Times Square less than a mile away.

Is there parking available at Hotel Hayden?

Yes, parking is offered for USD 50 per night. Accessible parking is also available for guests.

Does Hotel Hayden feature a casino?

No, Hotel Hayden doesn't have a casino.

Is there an indoor pool at Hotel Hayden?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Hayden?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets as well as a 24-hour fitness facility and concierge services.

Are there hot tubs at Hotel Hayden?

No, this hotel doesn't have a spa tub.

Does Hotel Hayden have a restaurant that serves breakfast?

No, Hotel Hayden doesn't have a restaurant that serves breakfast.

Does Hotel Hayden allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Hayden for a fee of USD 75.00 per accommodation, per stay. A deposit of USD 75.00 per day is collected.

Does Hotel Hayden have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Hayden?

The closest major airport to Hotel Hayden is LaGuardia Airport (LGA), which is 9.2 mi away (32 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.2 mi away (16-minute drive).

Can I book a room with a balcony at Hotel Hayden?

No, there aren't any guestrooms with balconies at Hotel Hayden.

Hotel Hayden Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 328 out of 1004 reviews
Rating 8 - Good. 262 out of 1004 reviews
Rating 6 - Okay. 204 out of 1004 reviews
Rating 4 - Poor. 105 out of 1004 reviews
Rating 2 - Terrible. 105 out of 1004 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

seborn

Business traveler
Disliked: Amenities, property conditions & facilities
I did not have air conditioning for the three nights I stayed. They moved me to three different rooms and the air conditioning did not work in any of them and no one seem to know how to fix it. Also, they need to have a better overnight person at the desk. She was on her phone a lot and not helpful at all. I was promised a new room the second night and when I got to the hotel that evening there was nothing available. They take the first two nights off the bill which I appreciated but there is no excuse for not having air conditioning in July.
Stayed 3 nights in Jul 2025

4/10 Poor

Philip

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Comfortable and great view

The room was clean, comfortable and welcoming. I was wary of some of the reviews. It’s not a new hotel but very clean which is a necessity for me. Front desk staff was super nice. Was able to leave bags after checking out waiting on flight later in the day. Will definitely stay again. Great view!
Stayed 1 night in Apr 2025

4/10 Poor

Patrick, Hoosick Falls

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
At checkout, hotel added a ‘facility fee’ of almost $45 per day for booking with Expedia. They called it a 3rd party booking fee - unknown until checkout. Not Expedia’s fault. An obvious add-on after booking. Our cost was almost $100 more than booked.
Stayed 2 nights in Apr 2025

8/10 Good

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Iffat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I wish your bed was a bit more comfortable. The service and the hotel employees are fantastic. Very friendly and professional.
Stayed 2 nights in Mar 2025

6/10 Okay

Charalampos

Business traveler
Disliked: Amenities
Not a place to go again
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeremy

Stayed 1 night in Mar 2025

4/10 Poor

Robert

Traveled with group
Disliked: Staff & service, property conditions & facilities

You can check in, but bring a life vest.

Check-in went smoothly, and the room itself was smallish, but that was ok. My issue with property was precipitated by a clogged toilet that led to my room being flooded with water. The manager on duty and maintenance manager appeared to be suspicious of the event, and suggested that there was some sort of sabotage on my part. I should have warned them that I routinely check into hotels to clog toilets and uproot myself to new spaces. I was booked for another two nights and requested new accommodations, but was not able to get a new room because their computer systems were down. Luckily, the folks at Hotels.com stepped in and 1-1/2 hours later I was at a real hotel property.
Stayed 3 nights in Mar 2025

2/10 Terrible

Giles

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

PAPER THIN WALLS HORRIBLE.

Thinnest walls of any hotel I’ve ever stayed at. I could hear conversations next door and it was sooo loud. AVOID at all costs.
Stayed 2 nights in Mar 2025

2/10 Terrible

santiago

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeremy

Stayed 1 night in Mar 2025

8/10 Good

Terri

Liked: Staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

seborn

Stayed 1 night in Mar 2025

8/10 Good

Megan, Calgary

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great basic hotel close to everything
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Traveled with group
Liked: Cleanliness
Disliked: Amenities
This hotel was close to the museum we wanted to visit and not far from Moynihan Train Station. It is an older property that has some wear. That said, the housekeeping staff does a great job cleaning the rooms. We had some maintenance issues in the bathroom that were frustrating. But we dealt with them. The later checkout was nice so that we didn’t have to hang out at the train station or wander the city with our luggage.
Stayed 3 nights in Mar 2025

8/10 Good

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Crystal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super accommodating and helpful. The location was convenient along with the parking garage.
Stayed 1 night in Mar 2025

10/10 Excellent

seborn

Business traveler
Liked: Cleanliness, staff & service, amenities
It was cheap
Stayed 3 nights in Mar 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Lovejoy

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness

It’s fine, I guess

Location close to transit. Not terribly clean. Remote was crusty and bathroom dingy in corners. Ridiculous fees for nothing - breakfast is terrible. Would stay again if needed but nothing outstanding. Staff was nice enough.
Stayed 4 nights in Mar 2025