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Hotel Hayden

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Hayden

A modern hotel lobby with a reception desk, green sofas, a coffee table, and a decorative chandelier.
A modern building entrance with glass doors, potted plants, and umbrellas.
A gym with treadmills, elliptical machines, and a mirrored wall.
A modern hotel room with a large bed, a sofa, a coffee table, and a view of the cityscape through large windows.
A hotel room with a bed, a white sofa, a desk, and a red carpet.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
127 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Superior King Room-Accessible

A hotel room with a bed, a desk with a lamp, a chair, a window with curtains, and a view of buildings.

Superior King Room-Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds, Accessible

A hotel room with two beds, a desk with a lamp, a window with curtains, and a city view.

Superior Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Chelsea)

A modern hotel room with a large bed, a sofa, a coffee table, and a view of the cityscape through large windows.

Suite, 1 King Bed (Chelsea)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Double

A hotel room with two beds, a desk with a lamp, a window with curtains, and a city view.

Superior Double Double

7.6 out of 10
Good
(24 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a coffee machine, and a view of buildings through the window.

Superior Room, 1 King Bed

7.6 out of 10
Good
(129 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a lamp, a coffee machine, and a view of buildings through the window.

Superior Room, 1 King Bed, Accessible

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

A modern hotel room with a large bed, a sofa, a coffee table, and a view of the cityscape through large windows.

Suite, 1 King Bed, Accessible (Chelsea)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds, Accessible

A hotel room with two beds, a desk with a lamp, a window with curtains, and a city view.

Superior Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior King Room

A hotel room with a bed, desk, chair, TV, and a window with a view of buildings.

Superior King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

New York

Located in Manhattan, Hotel Hayden is within a 10-minute walk of popular sights such as 5th Avenue and Madison Square Garden. This 4-star hotel has 122 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Madison Square Garden - 5 min walk - 0.3 miles
  • Macy's - 6 min walk - 0.4 miles
  • 5th Avenue - 6 min walk - 0.4 miles
  • Herald Square - 8 min walk - 0.5 miles
  • Empire State Building - 8 min walk - 0.5 miles

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪The Wilson - ‬4 min walk

About this property

Hotel Hayden

Guests of Hotel Hayden enjoy access to free WiFi in public areas, a 24-hour business center, and a meeting room. Self parking is available for USD 50 per night. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include free newspapers, a terrace, and laundry facilities.
43-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Stereo

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 23 2026 to September 11 2026 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
  • Dogs and cats only
  • Pet weight must not exceed 25 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • Check-in: 3:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

Is free cancellation available at Hotel Hayden?

Hotel Hayden offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Hayden?

As of Sep 9, 2026, prices found for a 1-night stay for 2 adults at Hotel Hayden on Sep 13, 2026 start from $301, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Hayden?

This hotel is situated in Manhattan within a 10-minute walk of 5th Avenue, Madison Square Garden, and Madison Square Park. You'll also find Bryant Park and Times Square less than a mile away.

Will I be able to park at Hotel Hayden?

Yes, parking is offered for USD 50 per night. Wheelchair-accessible parking is also available for guests.

Does Hotel Hayden feature a casino?

No, Hotel Hayden doesn't have a casino.

Is there an indoor pool at Hotel Hayden?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Hayden?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets as well as a free daily breakfast and a 24-hour gym.

Are there hot tubs at Hotel Hayden?

No, this hotel doesn't have a spa tub.

Does Hotel Hayden have a restaurant that serves breakfast?

Hotel Hayden offers free continental breakfast each morning though there is no restaurant.

Does Hotel Hayden allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Hayden for a fee of USD 75.00 per accommodation, per stay. A deposit of USD 75.00 per day is collected.

Are there connecting rooms at Hotel Hayden?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Hayden?

The closest major airport to Hotel Hayden is LaGuardia Airport (LGA), which is 10.1 mi away (31 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.2 mi away (19-minute drive).

Can I book a room with a balcony at Hotel Hayden?

No, there aren't any guestrooms at Hotel Hayden that offer a balcony.

Hotel Hayden Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 334 out of 1006 reviews
Rating 8 - Good. 231 out of 1006 reviews
Rating 6 - Okay. 209 out of 1006 reviews
Rating 4 - Poor. 105 out of 1006 reviews
Rating 2 - Terrible. 127 out of 1006 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Ciara

Disliked: Property conditions & facilities
Great location
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Erion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay !
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, great location and grate value for money only thing they could improve was a hot breakfast as this would have been the cherry on top, many thanks Hayden team ❤️
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Ceronne

Liked: Staff & service
Decent for the price, and only a short walk to Penn Station.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Hotel Hayden , its was a nice hotel good enough for a good night sleep after walking 20k steps a day. The hotel is close to the subway station and Madison square garden it was easy to get around. Will book again in the future
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay thank you … the service and staff was very welcoming
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Chukwudi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience. Clean environment and responsive staff all at a reqsonable price.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay. We had one issue where the AC went out and asked the front desk early in the morning to send an engineer, and had to ask again at 10PM but it was ultimately resolved. Otherwise 5/5 stars.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Perfectly fine mid level hotel. Only gripe was a bit of a bleach smell in the room. Included continental breakfast was simple but a nice perk.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient. It's in the lovely "flower market" area, and stepping out each morning to the beautiful flowers was really nice! One of the main subway lines has a station about a 5 minute walk. The room was very clean, the staff was very helpful and friendly. I was able to drop off my luggage well before check-in, and also at the end of my stay until I was done with my business in the city. The breakfast is continental style: pastries, fruit, coffee / tea.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Anthony

Clean and friendly small and cozy rooms.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Yaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in May 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
This property is a bit worn but very comfortable. Comfy bed with nice linens, clean, air worked fine, nice staff. Breakfast bar and decent coffee in the rooms. The restaurant/bar is closed for renovation which was disappointing. The location is great. It is on the lower end of expensive for Midtown NYC. I would stay again.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

lindsay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible stay. No air fridge broke
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern room. Friendly staff. Gym is tiny and breakfast limited, but would stay again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Una

Everything was great, but i wish there was more options for breakfast, like eggs or sausages.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great staff. Good location.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While not a 5 Star hotel Hotel Hayden is perfect for a girl’s or family trip. It is close to Penn Station and we rode the train to La Guardia for about $5! Versus a $100 Uber ride. It only takes about 30 minutes to get there too. The hotel is in a great location to see local attractions and there is a subway stop on the corner. I would stay here again for sure!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't have time for breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good no to much noise breakfast was good. The room was clean a bit outdated but it was comfortable. Staff was super friendly and helpful.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Mishal

Liked: Cleanliness, amenities, property conditions & facilities
Good room, nice staff, had a clogged sink and they fixed it quickly
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Shower was ok, bed was ok not the comfiest
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

adriana

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, hotel staff took care of us very well ! They are kind and greeted us every time we walked in and out.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Reasonable and affordable
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

William Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor experience, staff not helpful, left with no towels one day. Should be a 2 star hotel
Stayed 4 nights in Apr 2026