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Hotel Hayden

4.0 star property
Hotel with a 24-hour fitness center, 6-minute walk to Madison Square Garden

Choose dates to view prices

Photo gallery for Hotel Hayden

Lobby sitting area
View from room
Fitness facility
Egyptian cotton sheets, premium bedding, in-room safe, desk
Property entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
127 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Double

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Double

7.0 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

7.6 out of 10
Good
(110 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New York

Located in Manhattan, Hotel Hayden is within a 10-minute walk of popular sights such as Madison Square Garden and 5th Avenue. This 122-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Madison Square Garden - 5 min walk - 0.3 miles
  • Macy's - 6 min walk - 0.4 miles
  • 5th Avenue - 6 min walk - 0.4 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Times Square - 14 min walk - 0.8 miles

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The Fleur Room - ‬3 min walk
  • ‪Chelton's Bar & Grille at Doubletree Hotel - ‬3 min walk
  • ‪Taqueria By El Prieto - ‬3 min walk
  • ‪Second Floor - ‬3 min walk

About this property

Hotel Hayden

Hotel with a 24-hour fitness center, 6-minute walk to Madison Square Garden
Hotel Hayden features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 50 per night. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a meeting room, free newspapers, and a terrace.
43-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Stereo

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
  • Dogs and cats only
  • Pet weight must not exceed 25 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • Check-in: 3:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

Is free cancellation available at Hotel Hayden?

Hotel Hayden offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Hayden?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at Hotel Hayden on Jan 3, 2026 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Hayden?

This hotel is situated in Manhattan within a 10-minute walk of Madison Square Garden, 5th Avenue, and Macy's. You'll also find Times Square and Broadway less than a mile away.

Is there parking available at Hotel Hayden?

Yes, parking is offered for USD 50 per night. Accessible parking is also available for guests.

Does Hotel Hayden feature a casino?

No, Hotel Hayden doesn't have a casino.

Is there an indoor pool at Hotel Hayden?

No, there is no indoor pool at this hotel.

Is Hotel Hayden a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets as well as a 24-hour fitness facility and concierge services.

Are there hot tubs at Hotel Hayden?

No, this hotel doesn't have a spa tub.

Does Hotel Hayden have a restaurant that serves breakfast?

No, Hotel Hayden doesn't have a restaurant that serves breakfast.

Does Hotel Hayden allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Hayden for a fee of USD 75.00 per accommodation, per stay. A deposit of USD 75.00 per day is collected.

Does Hotel Hayden have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Hayden?

The closest major airport to Hotel Hayden is LaGuardia Airport (LGA), which is 9.2 mi away (32 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.2 mi away (16-minute drive).

Can I book a room with a balcony at Hotel Hayden?

No, you won't find guestrooms with balconies at Hotel Hayden.

Hotel Hayden Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 318 out of 1002 reviews
Rating 8 - Good. 243 out of 1002 reviews
Rating 6 - Okay. 209 out of 1002 reviews
Rating 4 - Poor. 115 out of 1002 reviews
Rating 2 - Terrible. 117 out of 1002 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard, Miiami

Stayed 2 nights in Nov 2025

4/10 Poor

Ben Zion

Disliked: Staff & service, property conditions & facilities, room comfort
This hotel is a wreck, they know it and don't do anything aboput it. First night was a nightmare, hotel fully booked and the shower faucet in the rooom isn't functioning, they sent us to another room with a broken ddor lock to take a shower, felt like a hostel. The next day had to pack my stuff and put luggage in the hold to only get a new room at the afternoon. The new room had a terrible A/C that would vibrate and shake when it cools, had to sleep with A/C off and windows open, guess what? the flower shops on the steet unload crates of flowers 3:30AM-6:00AM ... next morning asked for an extra towel, I come back to the room, and no house keeping, asking the front desk about it and get the standard "you probably left the DND sign on the door" to my reply of "NO!" they check and say "yopu got towels in the morning....horrible! I had then asked daily to remind for H/K. The resort fee is for what??? WiFi was out for 3 out of 6 nights stay, good thing they had a good neighbour called Cambria hotel that provided descent free WiFi. I asked what are they going to do with my experience, I was offered an $80 refund (avarage night was about $330) I suggested they'd reconsider, so manager that was at the sight only on my 4th day, had offered to refund the first night of stay (the one with the hostel shower...) I agreed but I really suggest, if someone reads my review - Do invest in deep maintenance - you are selling service not flowers. (do remember that you state you are **** hotel)
Stayed 6 nights in Sep 2025

10/10 Excellent

James, Lake Geneva

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Christele

Disliked: Cleanliness, property conditions & facilities, room comfort
The bed has plastic underneath the sheets. The pillows were deflated. The paint was chipping off the wall. Would not be returning.
Stayed 1 night in Sep 2025

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Ariel

Disliked: Staff & service, property conditions & facilities, room comfort
The a/c did not work. I had to sleep with the window open and had to listen to noise all night. Would not recommend it to anyone consider the price we paid. Will not stay there again.
Stayed 1 night in Sep 2025

6/10 Okay

Stephanie

No ac No WiFi
Stayed 1 night in Sep 2025

10/10 Excellent

Bo

Stayed 1 night in May 2025

8/10 Good

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Rooms were very basic, nothing special. Great location though!
Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

NYC Retreat w/ my son.

Great Staff! Convenience location (subway 1, & R,W line), lots of dining options and coffee shops nearby.
Stayed 3 nights in Sep 2025

6/10 Okay

Kimberly

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Michael, Naples

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Sep 2025

8/10 Good

Jeremy

Stayed 4 nights in Sep 2025

8/10 Good

Christopher

Stayed 1 night in Aug 2025

2/10 Terrible

Cindy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing like the pictures. It was dirty and the HVAC was not working. Nice and accommodating staff that allowed us to cancel at no charge.
Stayed 1 night in Jun 2025

8/10 Good

Randy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Almost all good!?!?

Good value for the price, great location, staff super friendly, breakfast was a pleasant surprise (guess I missed that in the description) etc etc. Would have given it a higher rating but the housekeeping was a disappointment. - Taking towels without leaving replacements - Showing up to clean the room while I was there, no problem with that BUT, after I sat in the lobby for 1/2 hour to let her clean it, I came back up to find it untouched? Called housekeeping to tell them not to worry about it, been out on the town for hours and was going to take a nap and, just nodded off and she’s knocking on the door again. So woken up and back down to the lobby…. - Next day left early and let housekeeping know I was gone and room was clear to be cleaned. Came back 7 hours later and NOT TOUCHED?? - Not really a big deal but at least wanted coffee for the AM and that took 4 phone calls and 3 trips to the room to get Caffeinated coffee (as opposed to the Decaf they kept sending up) Really too bad because I think it’s a great place otherwise….
Stayed 4 nights in Sep 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked out early and stayed next door .. this place was the worst
Stayed 3 nights in Sep 2025

6/10 Okay

brayden

Traveled with partner
Liked: Cleanliness, staff & service, amenities
There was no air conditioning in either of the rooms we were in, and it got up to 85° in my room. Everything else was great.
Stayed 3 nights in Aug 2025

2/10 Terrible

Ernie

Disliked: Property conditions & facilities
A/C in hot temperatures wasn’t working.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Jonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The hotel is in need of refurbishment, but it’s in a fantastic location. The rooms are spacious, clean, and comfortable, which made for a pleasant stay. One downside was the plastic mattress protector, which felt hot and uncomfortable during the night. On the positive side, the windows could be opened—something I always appreciate, as it allows for fresh air and natural ventilation. Overall, I would recommend this hotel if you’re able to secure a good price, as the location and room size offer excellent value.
Stayed 4 nights in Aug 2025

6/10 Okay

Analisa

Stayed 3 nights in Aug 2025

8/10 Good

One

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel como tal no tiene parque propio y el parqueo más cercano cobraron $60 y solo nos dieron un descuento de $10 porque nos hospedamos en el hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua

Stayed 3 nights in Jul 2025

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