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Hotel Hayden

4.0 star property
Hotel with a 24-hour fitness center, 6-minute walk to Madison Square Garden

Choose dates to view prices

Photo gallery for Hotel Hayden

Lobby sitting area
Suite, 1 King Bed (Chelsea) | Room amenity
Property entrance
View from room
Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Laundry
  • Gym
  • Free WiFi

Explore the area

View in a map
127 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Double

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Double

7.4 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

7.6 out of 10
Good
(110 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New York

Located in Manhattan, Hotel Hayden is within a 10-minute walk of popular sights such as Madison Square Garden and 5th Avenue. This 122-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Madison Square Garden - 5 min walk - 0.3 miles
  • Macy's - 6 min walk - 0.4 miles
  • 5th Avenue - 6 min walk - 0.4 miles
  • Museum of Sex - 6 min walk - 0.4 miles
  • Empire State Building - 8 min walk - 0.5 miles

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The Fleur Room - ‬3 min walk
  • ‪Chelton's Bar & Grille at Doubletree Hotel - ‬3 min walk
  • ‪Taqueria By El Prieto - ‬3 min walk
  • ‪The Wilson - ‬4 min walk

About this property

Hotel Hayden

Hotel with a 24-hour fitness center, 6-minute walk to Madison Square Garden
Hotel Hayden features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 50 per night. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a meeting room, free newspapers, and a terrace.
43-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
  • Dogs and cats only
  • Pet weight must not exceed 25 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • Check-in: 3:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

Is free cancellation available at Hotel Hayden?

Hotel Hayden offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Hayden?

As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Hotel Hayden on Nov 23, 2025 start from $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Hayden?

This hotel is situated in Manhattan within a 10-minute walk of Madison Square Garden, 5th Avenue, and Macy's. You'll also find Times Square and Broadway less than a mile away.

Will I be able to park at Hotel Hayden?

Yes, parking is offered for USD 50 per night. Accessible parking is also available for guests.

Does Hotel Hayden feature a casino?

No, Hotel Hayden doesn't have a casino.

Is there an indoor pool at Hotel Hayden?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Hayden?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets as well as a 24-hour fitness facility and concierge services.

Does Hotel Hayden have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Hayden have a restaurant that serves breakfast?

No, Hotel Hayden doesn't have a restaurant that serves breakfast.

Does Hotel Hayden allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Hayden for a fee of USD 75.00 per accommodation, per stay. A deposit of USD 75.00 per day is collected.

Does Hotel Hayden have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Hayden?

The closest major airport to Hotel Hayden is LaGuardia Airport (LGA), which is 9.2 mi away (32 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.2 mi away (16-minute drive).

Can I book a room with a balcony at Hotel Hayden?

No, there aren't any guestrooms with balconies at Hotel Hayden.

Reviews

Hotel Hayden Reviews

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 322 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 207 out of 1000 reviews
Rating 4 - Poor. 112 out of 1000 reviews
Rating 2 - Terrible. 115 out of 1000 reviews

Reviews

10/10 Excellent

James, Lake Geneva

Liked: Cleanliness
Stayed 3 nights in Aug 2025

6/10 Okay

Stephanie

No ac No WiFi
Stayed 1 night in Sep 2025

6/10 Okay

Jeffrey, Redondo Beach

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Good price, safe hotel, fantastic location. But... room was a bit worse for wear, dirty (not filthy). It's a perfectly fine place if you're looking to save money - but with about 10 hotels in the near few blocks, they need to slap a few coats of paint on the rooms and maybe do a bit of deep cleaning. Staff was very friendly. Loved the breakfast guys vibe - put me a good mood for the day.
Stayed 2 nights in Aug 2025

6/10 Okay

Mario, Los Angeles

The A/C did not operate
Stayed 2 nights in Aug 2025

2/10 Terrible

JIAN

Stayed 1 night in Aug 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel met my needs. Reasonable price for NY hotel. Very nice, efficient staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Syed Iqbal

Stayed 2 nights in Aug 2025

6/10 Okay

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn't stay here again

Pros- location was convenient, close to the subway and within walking distance to many attractions. Small continental breakfast included-fruit, yogurt, muffins, coffee. Cons- check-in says 3:00 but our room wasn't ready till almost 4:00. AC didn’t work & it was HOT. We asked for it to be fixed or to change rooms but it didn’t happen. No fitted sheet on the beds just a top sheet over a very loose fitted plastic covering. No curtain or door on the shower & the shower head was horrible so water got everywhere & made it almost impossible to wash your hair. Definitely wouldn't stay here again.
Stayed 3 nights in Aug 2025

6/10 Okay

Daniel

Liked: Staff & service
Stayed 3 nights in Aug 2025

2/10 Terrible

Saeed

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was horrible no air-conditioning no service. I have to check out in mid night.
Stayed 5 nights in Aug 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the Garden Street Stay

Solid place to stay. Friendly staff and very clean. Nothing too fancy. Top floor bar has been closed since COVID:( but staying on the garden street is fantastic.
Stayed 4 nights in Aug 2025

8/10 Good

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room; very comfortable and clean. Internet svc was spotty at best. Decent continental bkfst with very comfortable dining arrangements Great location to interesting venues in lower west side. .
Stayed 2 nights in Aug 2025

6/10 Okay

Adrian, SAN ANGELO

Traveled with family
Liked: Staff & service
Convenient location and a subway station a few feet away.
Stayed 6 nights in Jul 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional!. Our room was great. Located near the subway. A restaurant would be nice, but there are some close by....
Stayed 3 nights in Jul 2025

6/10 Okay

Loel

Traveled with family
We stayed for 3 days and 2 nights. We were given a room with faulty shower which I reported and then faulty AC. Tried to repair it but failed. We were given the chance to shower to other room as no rooms available yet for us to be transfered which I guess its good gesture. Then finally we were transferred to another room with no help provided. Only 2 towels available for family of 4. Requested for extra but it toom them 4 hrs to deliver with several calls attempts. The very down side was the breakfast. It was continental which theynserve comes from original packaging that looks like they just bought it from Seven Eleven. Fruits only apple or banana. No cereals for kids. Not very nice breakfast.
Stayed 3 nights in Jul 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was very convenient to the public transportation and the deli store around the corner. The front desk staff went over, above and very welcoming. Due to front dest staff hospitality I gave this hotel 3 star. Your housekeeping department needs to be more vigilant on keeping on top of the rooms decor, example the shower handle came off in my hand while I was trying to adjust the water temperature. The last guest left a dirty makeup cloth on the shade. Left a note for the room technician attention, but did not address the issue, also the lounge chair could do with an upholstery cleaning and the air condition needs attention. Other than that felt safe and enjoyed my stay.
Stayed 4 nights in Jul 2025

4/10 Poor

Laronda

Business traveler
Disliked: Amenities
The bed felt like a cot, lumpy and the sheets felt like sand paper, I had to checkout a few hours after checking in. Stains on the walls, they don’t answer the phone downstairs,won’t catch me back there.
Stayed 1 night in Jun 2025

8/10 Good

Stephan

Traveled with partner
Liked: Amenities
Only sweet breakfast was unenough
Stayed 3 nights in Aug 2025

8/10 Good

Alexander

Stayed 7 nights in Jul 2025

6/10 Okay

alicia

Disliked: Staff & service
No customer service or any friendliness from the front desk.
Stayed 5 nights in Jul 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had an amazing stay. Really convenient and perfect for a NYC trip. Staff is amazing. Only issue was no AC. We finally got the ac fix on the fourth day of our stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Mujtahid

Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Well located hotel

It’s a good location close to Madison square/ penn station. Lots of good local places to eat near it.The bathroom was very nicely remodeled, but the rest of the room leaves a lot to be desired. The bed was uncomfortable and very unstable. None of the usb outlets /most of the outlets did not work and the room had a bit of a smell. It was good for a quick night stay like we had, but if we stayed longer, I’d look elsewhere.
Stayed 1 night in Jul 2025

10/10 Excellent

Ivo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and transportation to all places in manhattan
Stayed 3 nights in Jul 2025

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