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Hotel Hayden

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Hayden

Lobby sitting area
Property entrance
Fitness facility
View from room
Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
127 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

View all photos for Superior Double Double

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Double

  • Sleeps 4

View all photos for Superior King Room-Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior King Room-Accessible

  • Sleeps 2

View all photos for Superior Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

  • Sleeps 4

View all photos for Suite, 1 King Bed (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Double

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Double

7.2 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

7.6 out of 10
Good
(116 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior King Room

  • Sleeps 2

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About the neighborhood

New York

Located in Manhattan, Hotel Hayden is within a 10-minute walk of popular sights such as 5th Avenue and Madison Square Garden. This 122-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Madison Square Garden - 5 min walk - 0.3 miles
  • Macy's - 6 min walk - 0.4 miles
  • 5th Avenue - 6 min walk - 0.4 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Times Square - 14 min walk - 0.8 miles

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Five Guys - ‬3 min walk

About this property

Hotel Hayden

Hotel Hayden features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 50 per night. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and concierge services. Additional amenities include a meeting room, free newspapers, and a terrace.
43-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Stereo

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
  • Dogs and cats only
  • Pet weight must not exceed 25 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • Check-in: 3:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

Is free cancellation available at Hotel Hayden?

Hotel Hayden offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Hayden?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Hotel Hayden on Apr 6, 2026 start from $178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Hayden?

This hotel is situated in Manhattan within a 10-minute walk of 5th Avenue, Madison Square Garden, and Herald Square. You'll also find Bryant Park and Times Square less than a mile away.

Is parking available on site at Hotel Hayden?

Yes, parking is offered for USD 50 per night. Accessible parking is also available for guests.

Does Hotel Hayden feature a casino?

No, Hotel Hayden doesn't have a casino.

Is there an indoor pool at Hotel Hayden?

No, there is no indoor pool at this hotel.

Is Hotel Hayden good for couples?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets as well as a 24-hour fitness facility and free breakfast.

Does Hotel Hayden have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Hayden have a restaurant that serves breakfast?

Hotel Hayden offers free continental breakfast each morning though there is no restaurant.

Does Hotel Hayden allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Hayden for a fee of USD 75.00 per accommodation, per stay. A deposit of USD 75.00 per day is collected.

Are there connecting rooms at Hotel Hayden?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Hayden?

The closest major airport to Hotel Hayden is LaGuardia Airport (LGA), which is 10 mi away (34 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.2 mi away (19-minute drive).

Are there rooms with balconies at Hotel Hayden?

No, there aren't any guestrooms with balconies at Hotel Hayden.

Hotel Hayden Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 318 out of 1006 reviews
Rating 8 - Good. 239 out of 1006 reviews
Rating 6 - Okay. 211 out of 1006 reviews
Rating 4 - Poor. 113 out of 1006 reviews
Rating 2 - Terrible. 125 out of 1006 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

David

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Staff was friendly. There was no microwave. Beds were old, squeaky & uncomfortable. Pillows were bad
Stayed 1 night in Dec 2025

10/10 Excellent

NICHOLAS

Stayed 4 nights in Dec 2025

4/10 Poor

Giovanni

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The room heater was not working there were no extra blankets
Stayed 1 night in Dec 2025

6/10 Okay

Ally

Stayed 3 nights in Dec 2025

4/10 Poor

Chris

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the beds are a joke. Like at least get some decent sheets and comforters for the beds.
Stayed 5 nights in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

4/10 Poor

Christopher

Disliked: Property conditions & facilities
The room was worn down, have of the lights were burnt out and the bed was very uncomfortable.
Stayed 7 nights in Dec 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Issue with heat in the room not working properly despite having engineer "fix" it while in the room. Was extremely cold overnight. Mattress also uncomfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

6/10 Okay

Anca, Deerfield

Stayed 2 nights in Dec 2025

8/10 Good

Kaitlyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was welcoming and friendly. We did have an issue with our heat in the room not working, but they had maintenance up to our room within 20 minutes to fix it. My only issue is the breakfast. It’s not much of a breakfast but just assorted muffins and pastries.
Stayed 2 nights in Dec 2025

2/10 Terrible

Nicole

Disliked: Amenities, property conditions & facilities
The room would not cool down- was 99 degrees the whole first night. Staff was dismissive about this issue, and we were unable to sleep
Stayed 2 nights in Dec 2025

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless, although we could not figure out how to get heat in the room so we end up shutting it off and it was still cold in the room. It was clean a very basic hotel. For the price it was fine. It was a little off the track for what we normally like.
Stayed 1 night in Dec 2025

8/10 Good

claudia

Stayed 4 nights in Dec 2025

2/10 Terrible

Viviana

Traveled with family
Disliked: Cleanliness, amenities
Don’t know were to start !!! New York -8C , no heat , very out dated all !! No buffet ( only coffee, muffins and croissants) Sheets were horrible ( plastic cover on mattress ) We were freezing at night. They didn’t have covers. We change rooms 2 times. Went to complain at midnight and there was a line of people for the same reason. The manager came to talk to us at the room. Paid average of $ 600/ night totally crazy , they wave 1 night ( the least expensive one ) We stay there 4 nights. Imposible to find a room in an other hotel. Worst experience in New York in my life !!! Will never go there again !!’
Stayed 4 nights in Dec 2025

2/10 Terrible

Laura

Stayed 4 nights in Dec 2025

8/10 Good

Lauren

Stayed 4 nights in Dec 2025

8/10 Good

HANNAH

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had an issue with them giving our room away on our check in day. But the manager accommodated that night so we were pleased. We never ate the breakfast so no input there. We didn’t understand why there are only 3 pillows and 3 towels for a room that sleeps 4.. No input on air either as we kept it off during our stay
Stayed 4 nights in Dec 2025

6/10 Okay

Jennifer

Business traveler
Liked: Cleanliness, staff & service
Location is great with lots of walkable shops and restaurants. The staff is exceptional: so friendly and helpful. Unfortunately, it was an extremely cold day and the heat in my room was a bit temperamental (one minute too hot, another too cold). The staff bent over backwards to help, but alas, it couldn't be fixed. I was only there one night, so I didn't ask for a new room. They gave me a discounted room rate which was so appreciated. There is some room for improvement with the continental breakfast (didn't see a toaster? But they had Gluten-free muffins which were tasty!) and fitness center (a single small room, typical of an older NYC hotel). I would consider booking here again, perhaps in warmer weather.
Stayed 1 night in Dec 2025

10/10 Excellent

Kathy

Stayed 2 nights in Dec 2025

10/10 Excellent

Idit

Stayed 2 nights in Dec 2025

4/10 Poor

Martin

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Other than an ideal location, there is nothing overly impressive about this hotel. The rooms are dates, baseboards and furniture are chipped and felt rundown. The entrance doors to our room was full of marks as well. Won't stay there again - would rather spend an extra 100-200 dollars and get better quality at the aloft across the street. Unfortunate, staff was great but rooms really below par.
Stayed 3 nights in Dec 2025

10/10 Excellent

john

Stayed 1 night in Dec 2025

6/10 Okay

Erika

Liked: Staff & service, amenities
Disliked: Cleanliness
The room was never warm. They set maintenance to fix it, but we had to stay without the heater for one night. They offered a space heater, but it wasn't enough. They said they fixed our heater, but the room thermostat never went above 70 degrees. We were there in La. in November. The room was also dusty.
Stayed 6 nights in Nov 2025

2/10 Terrible

Kim

Disliked: Amenities, property conditions & facilities
Service was okay but the beds were terrible we got a broken one
Stayed 1 night in Nov 2025

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