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Hotel Hayden

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Hayden

Lobby sitting area
Property entrance
Fitness facility
View from room
Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
127 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬

Room options

View all photos for Suite, 1 King Bed (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Double

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Double

7.2 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

7.6 out of 10
Good
(112 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

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Front of property

Ace Hotel New York

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  • Pet friendly
  • Free WiFi
  • Restaurant
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8.0 out of 10, Very Good, 1,022 reviews
$167 nightly
The price is $195
Mar 1 - Mar 2
Total with taxes and fees
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About the neighborhood

New York

Located in Manhattan, Hotel Hayden is within a 10-minute walk of popular sights such as 5th Avenue and Madison Square Garden. This 122-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Madison Square Garden - 5 min walk - 0.3 miles
  • Macy's - 6 min walk - 0.4 miles
  • 5th Avenue - 6 min walk - 0.4 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Times Square - 14 min walk - 0.8 miles

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Five Guys - ‬3 min walk

About this property

Hotel Hayden

Hotel Hayden features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 50 per night. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and securing valuables. Additional amenities include a meeting room, free newspapers, and a terrace.
43-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

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  • Pet friendly
  • Free WiFi
  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Stereo

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
  • Dogs and cats only
  • Pet weight must not exceed 25 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • Check-in: 3:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

Is free cancellation available at Hotel Hayden?

Hotel Hayden offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Hayden?

As of Feb 28, 2026, prices found for a 1-night stay for 2 adults at Hotel Hayden on Mar 1, 2026 start from 105.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Hayden?

This hotel is situated in Manhattan within a 10-minute walk of 5th Avenue, Madison Square Garden, and Macy's. You'll also find Times Square and Broadway less than a mile away.

Is parking available on site at Hotel Hayden?

Yes, parking is offered for USD 50 per night. Accessible parking is also available for guests.

Does Hotel Hayden feature a casino?

No, Hotel Hayden doesn't have a casino.

Is there an indoor pool at Hotel Hayden?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Hayden?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets as well as a 24-hour fitness facility and free breakfast.

Are there hot tubs at Hotel Hayden?

No, this hotel doesn't have a spa tub.

Does Hotel Hayden have a restaurant that serves breakfast?

Hotel Hayden offers free continental breakfast each morning though there is no restaurant.

Does Hotel Hayden allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Hayden for a fee of USD 75.00 per accommodation, per stay. A deposit of USD 75.00 per day is collected.

Does Hotel Hayden have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Hayden?

The closest major airport to Hotel Hayden is LaGuardia Airport (LGA), which is 10 mi away (34 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.2 mi away (19-minute drive).

Are there rooms with balconies that I can book at Hotel Hayden?

No, there aren't any guestrooms with balconies at Hotel Hayden.

Hotel Hayden Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 322 out of 1004 reviews
Rating 8 - Good. 236 out of 1004 reviews
Rating 6 - Okay. 207 out of 1004 reviews
Rating 4 - Poor. 115 out of 1004 reviews
Rating 2 - Terrible. 124 out of 1004 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Kim

Disliked: Amenities, property conditions & facilities
Service was okay but the beds were terrible we got a broken one
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. I will definitely stay there again. It's in a safe area. In every direction, there are spots to grab food. It's very clean. Very comfortable. Their staff is friendly. AND I was excited to learn that it's located in the historic Floral District of New York City. As a florist, that was VERY fun for me to know. It's a great hotel. Two thumbs up.
There was a book in the from detailing the history of the floral district.
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Stemson Jr

Liked: Cleanliness, amenities, property conditions & facilities
Everything including the location.
Stayed 2 nights in Nov 2025

4/10 Poor

Rebecca

Business traveler
Disliked: Cleanliness, staff & service
The room was dirty (noticeable dirt on the floor and bed skirt), half the wardrobe was missing a door, the bathroom light did not work (I let the front desk know my first night of three, and they never fixed it). The heating/cooling did not work (no matter what temp you moved it to, it never changed temperatures); and lastly, the thin linens, tiny pillows and plastic on the mattress made it difficult to sleep. All in all, not a pleasant stay.
Stayed 3 nights in Nov 2025

6/10 Okay

Daniel

Stayed 4 nights in Nov 2025

10/10 Excellent

Jovelito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ramen, taco, boba tea, etc. shops nearby. Staff were very friendly and accommodating.
Stayed 1 night in Nov 2025

2/10 Terrible

WILL

Stayed 2 nights in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked our stay here for our anniversary trip, and it exceeded expectations! While smaller than pictured, the room was large enough for the two of us. There were enough hangers for us my wife to hang her clothes and coats for four days. And the luggage rack could handle a large duffle bag. The door to the room was near to the elevators, but we never heard any noise from them landing and opening on our floor. Nor did we hear commotion on the floor. The same could not be said about the noise from the street, but we attributed that to standard NYC ambiance. One complaint about the bedding; however, was the plastic mattress pad. While slightly loud, it also was not breathable so it could be a little uncomfortable. The AC worked well to counter that. The room was cleaned daily. And at one point when we needed a plunger for a clog, the front desk was able to send maintenance to help with that within 10 minutes. The staff were friendly and accommodating. The location was the favorite aspect of the hotel from our visit. We were shocked at just how walkable it was to many of the city’s sites, but it was also close to the multiple subway line entrances as well as the NYC Penn Station at MSG. It was close to many shops and restaurants as well. If we are able to make it back to NYC in the future we will look to stay at Hotel Hayden again.
Stayed 5 nights in Nov 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location had no issues. Came late and had a little issue checking in but they fixed it instantly so had a good experience. Breakfast a little limited but it’s better than nothing. Thanks!
Stayed 2 nights in Oct 2025

4/10 Poor

Nikhil

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Heating did not work in my room.
Stayed 1 night in Nov 2025

4/10 Poor

Alex, Toronto

Business traveler
Disliked: Amenities, property conditions & facilities
Great location but that’s about it. I have stayed in much better hotels in the same area for less money. The whole hotel is a bit run-down, the facilities are poor, breakfast not great, wifi barely worked, there’s a plastic lining under the bed sheet which makes sleeping uncomfortable (but great if I pee myself of course). Overall it’s not a 4-star hotel, 2-3 star for me, overpriced for what it is. Will find somewhere else next time.
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Stayed 2 nights in Nov 2025

4/10 Poor

Alastair

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Uncomfortable bed. Room felt neglected. Breakfast was not edible
Stayed 2 nights in Nov 2025

10/10 Excellent

Dale

Stayed 2 nights in Oct 2025

8/10 Good

Gloria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff
Stayed 1 night in Nov 2025

2/10 Terrible

Alexandra

Liked: Cleanliness
Disliked: Staff & service, amenities
Absolutely awful. The shower dripped all day and night and the toilet took two times to flush properly and the sink didn’t drain cleanly. That’s just the bathroom part. The bed was so hard I actually hurt my shoulders laying on it. I almost slept maybe once the first night only to wake up to the vent falling down in the middle of the night because it’s held together by magnets. As for sleeping the other nights well the draft from the window was so strong and cold all night I had to stay in my sweatshirt and pants all night long.
Stayed 3 nights in Nov 2025

10/10 Excellent

JoAnn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2025

4/10 Poor

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Upon check-in the tv did not work and a window shade fell to the floor. Maintenance fixed both The shower only had scalding hot water and could not be adjusted to put out cold water and the shower hand sprayer did not work at all.
Stayed 1 night in Nov 2025

10/10 Excellent

Eilis

Stayed 1 night in Nov 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, comfortable, quiet room. Super toiletries. Good breakfast too.
Stayed 1 night in Nov 2025

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Good location. Small room.
Stayed 4 nights in Oct 2025

4/10 Poor

Christian

Disliked: Amenities, property conditions & facilities
Overpriced run-down hotel
Stayed 2 nights in Oct 2025

8/10 Good

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Richard, Miiami

Stayed 2 nights in Nov 2025

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