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Recent guest reviews

Staff was friendly the room was quiet and as described. Would definitely stay here again.

The property was clean and updated. The location is perfect. Less than 5 minutes of walking to a subway station. Time square and Empire State building are less than a 15 minute walk. Lots of food option around the hotel and within minutes. Took us about 40 minutes from LaGuardia by bus and subway to get to the hotel and 20 minutes to the airport by Uber. Overall great hotel and location. Felt comfortable and safe with my family. Will definitely stay again.

You can’t beat this location. It’s not far from the subway and walking distance to Times Square. The rooms are definitely on the small side which is always the case in NYC. The breakfast was good considering COVID restrictions. It was nice to have some type of option for bfast. Check-in/checkout was smooth and easy.

Problem with the parkin need fixed a get discount for client

The room was extremely small (not a big issue), but carpet was dirty and smell like hell. Room isolation is so poor that you can chat with other room guests (impossible to sleep). Heater was making noise so you have to turn it off. One of the elevator of the building had failures. Even though break fast was until 9:30 by 9:00 it was empty and did not refill it. Because of covid, rooms were cleaned every 5 day, so customers are asked to leave outside the room towels and garaje. A basket with garbage dirty towels spent 2 days in front of our room. Very poor service

Everything was in walking distance but the tv was broken in my room had to be without tv for the first night. They have no parking and its 51 dollars each night to park across the street.

We had to wait a few minutes, because the room wasn't ready by 3, but otherwise, everything was good

Front desk put me through hell. He acted like he does not know how to assemble the baby cribs and that they don’t have them available after 9pm. Doug at the front was the problem. We went to another hotel after wasting 2 hours in the lobby. We drove 8 hours to get here. The other hotel front desk was very friendly and came up and set up the baby crib

Friendly staff, very clean, comfortable bed, great breakfast. Only thing wrong, the rooms are quite small but if you’re visiting NYC to get around, no need to worry about room size.

Typical HI Express. Every thing was fine and generally predictable. Obviously a very small room given the location, but it was fine and actually pretty quiet.

Staff extremely helpful and friendly. Helped me with directions to various destinations.

Friendly staff, nice breakfast. Please don’t make me write anymore just to fill in characters - very annoying!

The room was very nice. The breakfast buffet was impossible -- a total mob scene and not enough seating. Housekeeping sometimes didn't get to our room until 5:00 p.m.; that's ridiculous.

West 36th Street New York NY

Hotel highlights

  • Walking distance to Macy's and 5th Avenue
  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • 24-hour fitness center

Located in Midtown, Holiday Inn Express Manhattan Times Square South, an IHG Hotel is adjacent to Macy's and within a 5-minute walk of other popular sights like 5th Avenue. This 3-star hotel has 135 guestrooms and offers conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Free on-the-go breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

Holiday Inn Express Manhattan Times Square South, an IHG Hotel's 135 rooms provide coffee makers, free local calls, and safes. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. Ironing boards and desks are also standard. Housekeeping is available once per stay.


Property features

Guests of Holiday Inn Express Manhattan Times Square South, an IHG Hotel enjoy features like a 24-hour fitness center, free WiFi in public areas, and free newspapers. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and concierge services. Additional amenities include a vending machine and a water dispenser.

Room options

Deluxe Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 2

Room, 2 Double Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Holiday Inn Express Manhattan Times Square South, an IHG Hotel

Everyone (20) Couples (3) Family (12)
4
Family

Staff was friendly the room was quiet and as described. Would definitely stay here again.

By on Jun 21, 2021

Review comment responded on Jul 8, 2021

Thank you for staying!

5
Family Family with small children

The property was clean and updated. The location is perfect. Less than 5 minutes of walking to a subway station. Time square and Empire State building are less than a 15 minute walk. Lots of food option around the hotel and within minutes. Took us about 40 minutes from LaGuardia by bus and subway to get to the hotel and 20 minutes to the airport by Uber. Overall great hotel and location. Felt comfortable and safe with my family. Will definitely stay again.

By on May 26, 2021

Review comment responded on May 29, 2021

Dear Anonymous, Thank you for choosing Holiday Inn Express as your home away from home! We are delighted to hear about your experience and it fills us with great joy to know that you were able to have a safe, convenient and reliable vacation with us. We hope you visit us again during your next trip to New York !

4
Family

You can’t beat this location. It’s not far from the subway and walking distance to Times Square. The rooms are definitely on the small side which is always the case in NYC. The breakfast was good considering COVID restrictions. It was nice to have some type of option for bfast. Check-in/checkout was smooth and easy.

By on May 24, 2021

Review comment responded on May 25, 2021

THank you for choosing our hotel!

5
Everyone

By on May 18, 2021

Review comment responded on May 29, 2021

Thank you for the 5/5 rating! We hope you visit us again soon.

4
Family Family

Problem with the parkin need fixed a get discount for client

By on Apr 20, 2021

Review comment responded on Apr 22, 2021

Thank you for your feedback. Parking is very expensive in Manhattan. We always recommend SPOTHERO for cheaper parking options. There are 3 garages on our block as well. $50 for 24 hours with no in/out.

1
Family

The room was extremely small (not a big issue), but carpet was dirty and smell like hell. Room isolation is so poor that you can chat with other room guests (impossible to sleep). Heater was making noise so you have to turn it off. One of the elevator of the building had failures. Even though break fast was until 9:30 by 9:00 it was empty and did not refill it. Because of covid, rooms were cleaned every 5 day, so customers are asked to leave outside the room towels and garaje. A basket with garbage dirty towels spent 2 days in front of our room. Very poor service

By on Apr 19, 2021

Review comment responded on Apr 22, 2021

Dear Anonymous, Unfortunately by choosing to remain anonymous, we cannot review your reservation details. We apologize for your disappointment in your stay with us.

3
Family Family

Everything was in walking distance but the tv was broken in my room had to be without tv for the first night. They have no parking and its 51 dollars each night to park across the street.

By on Apr 5, 2021

Review comment responded on Apr 12, 2021

Dear Anonymous, thank you for your candid review. NYC Parking is expensive but we do recommend SPOTHERO app, which can assist in finding cheaper alternatives than the 3 garages immediately on our block.

5
Partner Couples

We had to wait a few minutes, because the room wasn't ready by 3, but otherwise, everything was good

By on Jul 30, 2020

Review comment responded on Aug 3, 2020

Thank you Olivia - we appreciate your patience. Due to COVID 19, we have extra sanitization procedures in place to keep you and our staff safe!

5
Everyone

By on Apr 23, 2020

Review comment responded on Apr 28, 2020

Thank you for staying!

4
Everyone

By on Apr 23, 2020

Review comment responded on Apr 28, 2020

Thank you for staying!

Holiday Inn Express Manhattan Times Square South, an IHG Hotel

60 West 36th Street, New York, NY 10018
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