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Hilton Garden Inn Times Square
3.5 out of 5.0
4.2
out of 5
"Good!"
See all 360 reviews
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Recent guest reviews
Centerally Located to Food, Shopping and entertainment.
Charles, a gentleman at the Concierge desk was friendly and always helpful. He even challenged our teens to a brain-teaser. Highly recommend this hotel!!
Location right in the heart of NYC at an affordable price.
Great location, friendly staff, clean & safe. Great place for a family to stay.
did not like- 1) no security in lobby or elevators. Literally anyone could walk in lobby and ride the elevators. No key needed to get into elevator. In Times Square (anywhere really) this is disturbing 2) fitness room disproportionately small for a large hotel. Only had 3 ellipticals and 2 treadmills (one of which was out of order). Additionally, there was no bathroom facilities in the fitness room. 3) On a positive - location very very convenient for theatre
Excellent location for going to theater, Times Square, Hell’s Kitchen restaurants. I was completely happy with this choice and will book again for next year.
Location was perfect and staff was incredible. Very welcoming which set the tone for our stay.
Hotel was great for its location & staff Hotel was very clean
Awesome. Clean rooms great view and staff more than willing to help you out with anything you need
Great location near Times Square. The scaffolds near the entrance were annoying.
The Hilton Garden Inn Times Square was very comfortable and in a great location. There's so much to do in NY we were only in our room to sleep but the bed was comfortable, and the room was quieter and darker than I expected. There are two Hilton Garden Inn's near Times Square, this one is about a block away from the bustle but that was just perfect for us.
Good overall experience. Check-in went smoothly. Bell team on check out stored bags but explicitly asked for gratuity for bag storage - not upon departure to airport but when storing bags after checkout. I travel a lot and also have no issue tipping but to be asked explicitly was annoying and off putting.
Hotel highlights
- Steps from Times Square and Eugene O'Neill Theatre
- Free WiFi in rooms and public areas
- Fitness center
- Business center
Located in Midtown, Hilton Garden Inn Times Square is next to popular attractions like Times Square and Eugene O'Neill Theatre. This 3.5-star hotel has 369 guestrooms and offers conveniences like a coffee shop/café, free in-room WiFi, and a fitness center.
Dining
For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 11:00 AM. You can sip a beverage at the coffee shop/café.
Rooms
Guests can expect to find 32-inch an LCD TV with digital channels and pay movies, along with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include an MP3 dock, a refrigerator, and a microwave.
Property features
Guests of Hilton Garden Inn Times Square enjoy a fitness center, free WiFi in public areas, and a business center. Self parking is offered for USD 60 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and free newspapers.
Guest reviews for Hilton Garden Inn Times Square
Family with small children
Centerally Located to Food, Shopping and entertainment.
Families
Friends
Charles, a gentleman at the Concierge desk was friendly and always helpful. He even challenged our teens to a brain-teaser. Highly recommend this hotel!!
Everyone
Everyone
Families
Location right in the heart of NYC at an affordable price.
Families
Great location, friendly staff, clean & safe. Great place for a family to stay.
Everyone
Everyone
Families
Partner
Couples
Families
did not like- 1) no security in lobby or elevators. Literally anyone could walk in lobby and ride the elevators. No key needed to get into elevator. In Times Square (anywhere really) this is disturbing 2) fitness room disproportionately small for a large hotel. Only had 3 ellipticals and 2 treadmills (one of which was out of order). Additionally, there was no bathroom facilities in the fitness room. 3) On a positive - location very very convenient for theatre
Partner
Couples
Excellent location for going to theater, Times Square, Hell’s Kitchen restaurants. I was completely happy with this choice and will book again for next year.
Hilton Garden Inn Times Square
790 Eighth Ave., New York, NY 10019Hotel Amenities
Hotel Area
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Hello, It was such a pleasure having you as a guest. I do apologize for some of the inconveniences you faced during your stay. This is certainly not the norm for us and we hope that you will still consider us for your future New York City travel needs as we strive to provide the best possible service to all of our guests and will take your criticism to heart. Best, Yanique Reid Rooms Manager