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Hilton Garden Inn Times Square

3.5 out of 5.0

Recent guest reviews

2 of the three elevators doors slam together when closing and make a huge banging noise. When people start to use them at 5:00 am on, it's hard to sleep when your the room closest to the elevator. I called and the front desk they said they would send someone up to check on it. I got up and figured it was the elevator. They gavw me 100.00 worth of points vs the 303.00 I paid for the night and wouldn't refund me even though their gaurntee says they will. They did move us to another room for the rest of the nights.

It was average....nothing to rave about at this time.

All good....the mini reftigerator..and the microwave come handy....very good 24 hours restaurant across the street...close to central park..Rockefeller center ..times square.....staff veey helpful...

Centrally located, near parking garages. checked in late and they held the room. Left early the next morning so really didn't get to experience much of the hotel

Right in the heart of Manhattan Hotel was very clean staff very nice no problem will return

The 2 rooms I had smelled like old cigarette smoke. It said no smoking rooms but it had lingered from the past!

First the room I requested was denied because the Lady at the.front desk said there was any available, but after 2 room changed, a gentleman with more,disposition than the lady kindly help me, and did my stayed at the hotel the best time ever

This hotel is in a great location and very comfortable.

Loved this hotel! I went with my boyfriend on a Sunday night, and the price was amazing! The rooms were big, and the staff was extremely accomodating.

Good overall. Good value when compared to other much higher priced hotels in the area. Staff was very friendly and helpful.

Had a wonderful St. Patrick's Day weekend with my girlfriend. Hotel was nice and in a great location for Times Square. We will definitely return.

I arrived a little early and was able to check in right away. Very efficient. Very impressed with the room at first sight. This was my first visit here and to NYC and I had been told to expect a small room. The room was very spacious and well appointed. I had wanted to be on a higher floor, but got the 3rd. Perfect! The view from that floor was wonderful! Everything about the room made my stay more magical. It was also very quite considering the location.

Good location with very friendly staff. Clean rooms. Bed is comfortable. Bathrooms a little small.

My husband and I stayed 1 night for a quick weekend away. It's nice, and the size of room was very good for NY. You could hear street noise and we heard some other kind of motor running, which I later think was the heater (Maybe) from the parking garage. We were on the 2nd floor. The staff was very friendly and helpful and answered any questions we had about the area. If you want fancy, it's not, but good for a cheaper weekend get away. Got a good price on Orbitz.

We had to book our hotel the day before when our friends weren't able to join us at the last minute. They had a special rate at another hotel and we were afraid we would have to get a "cheap" hotel far from the theater district in order to find something in our budget. We were delighted and stunned to find the Hilton Garden Inn so close to Broadway and at such a reasonable rates. Turned a potential disaster into a trip of a lifetime. Thank you!

Currently restaurant was being renovated. That was the only drawback.

I was wonderful staying in NYC for the first time. Restaurants Transportation very close to location.

Went into the city for an overnight with my daughters, I chose the Hilton Garden Inn because of our past positive experiences with the Hilton brand. The staff was professional and friendly and the rooms were clean and comfortable. The only disappointment was that the third party restaurant connected to the hotel has closed permanently, alas no way to grab a late night glass of wine to bring up to my room; even so, I would definitely book here again for a quick stay in the city.

Great location in NYC. Close to some great restaurants, Times Square and the subway. Rooms a bit small but we're just fine for our stay.

Been to few here in New York but this one is really nice, clean and comfortable in a great location and good price. I will recommend it as well to coming back to this hotel

Room options

Standard Two Queens

Queen 2 | Sleeps 4

King Evolution Rm

King 1 | Sleeps 2

Two Queen Deluxe

Queen 2 | Sleeps 4

One Queen Bed, Non-Smoking, Accessible

Queen 1 | Sleeps 2

Guest reviews for Hilton Garden Inn Times Square

Everyone (19) Couples (107) Business (28) Family (92) Friends (45) Other (28)
4

noisy elevator

Everyone

2 of the three elevators doors slam together when closing and make a huge banging noise. When people start to use them at 5:00 am on, it's hard to sleep when your the room closest to the elevator. I called and the front desk they said they would send someone up to check on it. I got up and figured it was the elevator. They gavw me 100.00 worth of points vs the 303.00 I paid for the night and wouldn't refund me even though their gaurntee says they will. They did move us to another room for the rest of the nights.

By , from mpls mn on Sep 20, 2017

3
Everyone

It was average....nothing to rave about at this time.

By on Sep 13, 2017

4

good location

Everyone

All good....the mini reftigerator..and the microwave come handy....very good 24 hours restaurant across the street...close to central park..Rockefeller center ..times square.....staff veey helpful...

By on Sep 6, 2017

4
Everyone

Centrally located, near parking garages. checked in late and they held the room. Left early the next morning so really didn't get to experience much of the hotel

By on Aug 29, 2017

5

perfect

Everyone

Right in the heart of Manhattan Hotel was very clean staff very nice no problem will return

By , from Fort Lauderdale FL on Aug 18, 2017

3

close to timed square

Everyone

The 2 rooms I had smelled like old cigarette smoke. It said no smoking rooms but it had lingered from the past!

By on Jul 7, 2017

4

great hotel close to everything

Everyone

First the room I requested was denied because the Lady at the.front desk said there was any available, but after 2 room changed, a gentleman with more,disposition than the lady kindly help me, and did my stayed at the hotel the best time ever

By on Apr 29, 2017

5

great stay

Everyone

This hotel is in a great location and very comfortable.

By on Apr 26, 2017

5
Everyone

Loved this hotel! I went with my boyfriend on a Sunday night, and the price was amazing! The rooms were big, and the staff was extremely accomodating.

By , from M on Apr 25, 2017

4

very convenient to everything; subways, time squar

Everyone

Good overall. Good value when compared to other much higher priced hotels in the area. Staff was very friendly and helpful.

By on Apr 18, 2017