Excelente todo personal instalaciones y sobre todo seguridad
Weekend stay with teen and husband. Very clean and spacious room. All staff were friendly and helpful. Allows early check in upon arrival if possible (it was!) :) Also allowed late check out. I HIGHLY RECOMMEND this hotel. Great place to stay in NYC! One note, you may want to bring your own white noise as with any stay in NYC (or anywhere imo) that doesn’t list it among available amenities if you don’t like to hear the hustle and bustle while sleeping.
What we liked the most about this hotel are: The attractive pricing (hotels in New York are often overpriced). In addition, they kindly upgraded our room for the same price without us asking which was a nice surprise. The hotel seems well maintained and the staff is very helpful, smiling and welcoming. The hotel is conveniently located next to a metro station, is 7 walking minutes from Grand Central, close to Park Avenue, it’s also next to the E line station (across the street) that takes you directly to Jamaica station and the Airtrain to JFK on one end, and to Penn Station. Rooms are large, beds are comfortable, overall clean, very large screen tv if you watch it. The three negative things for us were: no hair drier in bathroom, no breakfast included unless you pay extra for it, very dirty windows and no warm blankets available( the heater works but is not very strong and the blankets we had were very light. The rest was really satisfying and what you would expect from an hotel, especially given the affordable price for the room, which again, in NY, is hard to find.
We got big and clean room
Staff were incredibly friendly, helpful, and welcoming!
The staff were friendly and the location was very convenient. Walkable to all shopping and sightseeing. Very reasonably priced for NYC!
Price was right.
My husband, daughter (16), and I stayed her for a 4 day trip to the Big Apple. The location was very convenient for walking to some hot spots, as well as to several subway options. The hotel was clean and the staff (everyone from front desk, to bag check, to room service) were very friendly and accommodating when we had a request. Would definitely stay here again and would recommend to others.
Good location, blanket on bed was poor quality! A bit cold in room!
Location was excellent rooms need to be upgraded And I’m having an issue on an over charge parking payment which was a hassle from the beginning the parking I am still working on the issue to get it resolved
Friendly staff, cute game at the front desk-won free breakfast, large lounge area on 12th floor.
The property is okay. It was quiet and the property was in a decent location. However, the entire time we were there the room was never really "cleaned". The same dirt was on the floor the entire time. Is great if you have a large crew. We had five in the room (2 queens and a pull out couch). It worked great for sight seeing and shopping. Would recommend if you're not super fussy.
Location was fine, and the room we got was definitely one of the largest you can find in NYC. AC barely worked though. And despite being told it would be fixed, it was not. Instead they offered a discount, and then didn't follow through despite 3 attempts asking them to honor their word. Terrible service, but we didn't let it bother us too much and we had fun anyways. Will stay in Chelsea again next time. The Cambria was 10x the hotel this was. Particularly the service.
Travelled with family so we had suite. We had to ask for more towels which took 3 calls before we got them. Light in bathroom was flickering on and off even after light was changed. Sink and bathroom tub water took a long time to drain. Food choices was terrible consist of frozen microwave food. Not the usual standard for Marriott chain. Very disappointed.
I was pleasantly surprised! Very clean , large King room with a small couch…in NYC? Very rare, Bed was comfy , slept well. Elevators were responsive. Excellent for the price. Not cheap, it’s NYC, but not the most I’ve paid…thumbs up Marriott!
Central location, and staff was very helpful.
Staff was friendly and our room was clean.
Staff was nice, room was clean, had plenty of room
Located in Manhattan, Courtyard New York Manhattan/ Midtown East is within a 10-minute walk of popular sights such as Rockefeller Center and 5th Avenue. This 321-room, 3-star hotel has conveniences like a restaurant, a coffee shop/cafe, and a 24-hour gym.
Enjoy a bite to eat at Table 866, the hotel's onsite restaurant. You can get a quick energy boost at the coffee shop/cafe. For your convenience, a continental breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM.
Guests can expect to find WiFi and 37-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are also available.
Courtyard New York Manhattan/ Midtown East features a 24-hour gym, free WiFi in public areas, and conference space. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a business center, express check-in, and express check-out.
Excelente todo personal instalaciones y sobre todo seguridad
Weekend stay with teen and husband. Very clean and spacious room. All staff were friendly and helpful. Allows early check in upon arrival if possible (it was!) :) Also allowed late check out. I HIGHLY RECOMMEND this hotel. Great place to stay in NYC! One note, you may want to bring your own white noise as with any stay in NYC (or anywhere imo) that doesn’t list it among available amenities if you don’t like to hear the hustle and bustle while sleeping.
Thank you for staying with us and for making our property a part of your weekend trip to NYC! It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.
What we liked the most about this hotel are: The attractive pricing (hotels in New York are often overpriced). In addition, they kindly upgraded our room for the same price without us asking which was a nice surprise. The hotel seems well maintained and the staff is very helpful, smiling and welcoming. The hotel is conveniently located next to a metro station, is 7 walking minutes from Grand Central, close to Park Avenue, it’s also next to the E line station (across the street) that takes you directly to Jamaica station and the Airtrain to JFK on one end, and to Penn Station. Rooms are large, beds are comfortable, overall clean, very large screen tv if you watch it. The three negative things for us were: no hair drier in bathroom, no breakfast included unless you pay extra for it, very dirty windows and no warm blankets available( the heater works but is not very strong and the blankets we had were very light. The rest was really satisfying and what you would expect from an hotel, especially given the affordable price for the room, which again, in NY, is hard to find.
Thank you for taking the time to share your honest feedback, Chloe. This level of detail is important for us so we know exactly how we can improve for future experiences. While we are delighted to have welcomed you as our guest, we are saddened to hear that we fell short in delivering the amazing experience guest have come to expect. We really appreciate the constructive criticism, and will constantly work towards meeting that expectation that we proudly set amongst all our guests. On a more positive note, we are glad to know that you enjoyed other aspects of your stay. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.
We got big and clean room
Thank you for the great feedback you have provided, Lea. Your kind comments regarding our attention to cleanliness are very much appreciated! At our hotel, we take upkeep and cleanliness very seriously, and it is always encouraging to receive such compliments. Thank you again for your review. It would be an honor to welcome you back again in the future!
Staff were incredibly friendly, helpful, and welcoming!
Thank you for sharing your positive experience with us and with your fellow travelers, Timothy J! I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the not-too-distant future!
The staff were friendly and the location was very convenient. Walkable to all shopping and sightseeing. Very reasonably priced for NYC!
Thank you for sharing your experience with us and with your fellow travelers, Erika. We love our fantastic location too, and are happy our dedicated team took such good care of you during your stay! We look forward to welcoming you back to our hotel in the not-too-distant future.
Price was right.
Thank you for taking the time to share your experience with us, Debra. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!
My husband, daughter (16), and I stayed her for a 4 day trip to the Big Apple. The location was very convenient for walking to some hot spots, as well as to several subway options. The hotel was clean and the staff (everyone from front desk, to bag check, to room service) were very friendly and accommodating when we had a request. Would definitely stay here again and would recommend to others.
Thank you. We appreciate that and hope to see you soon.
Good location, blanket on bed was poor quality! A bit cold in room!
We greatly value your feedback as our guest, Lea, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!
Thank you for taking the time to share your experience about your recent stay at our hotel, Liliana. We really appreciate all of your feedback. I am delighted to note that you had a pleasant encounter with our staff. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments! I cannot wait to share your kind words with the team. We look forward to welcoming you back to our hotel soon!