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Hilton Garden Inn New York/Manhattan-Chelsea

3.5 out of 5.0

Recent guest reviews

Everything was great. You need to always be aware, I did receive a phone call saying it was the hotel desk asking for all of my information again, over the phone. Do not give info over the phone. The call was not from the hotel. The hotel was alerted. Others had recd the same scam call

Staff was extremely helpful and accommodating! Of ALL hotels I’ve stayed at by far... they were the nicest and most helpful staff!!

Buena ubicación el hotel se ve y se siente muy viejo

Great location. Close to Penn Station and the 1 line subway station. Clean rooms and friendly staff.

Loved the hotel and location. There was a subway stop right at the end of our block. The hotel is right in the middle of flower district--just beautiful. Would definitely stay there again.

Staff were pleasant and friendly. Room clean. Enjoyed my stay. Only thing I would change is the cost of the breakfast buffet. A little pricey

Clean hotel, spacious room. Shower is one of top 5 worst showers I've ever taken. Extremely noisy fan on furnace/ac. Very clean, comfortable bed, close to a Starbucks, McDonald's, subway stop, bus stop, etc. Staff is professional but will not give you one bit of info about hotel - simply your key and room number. Not rude, just not helpful. If you want no muss, no fuss and can hack a thin stream of water that barely rinses your body but is affordable - this is your place. I would go back.

Loved the hotel! Perfect location! Very close to subway station. Traveled with my teen daughters and felt very safe!

happy to stay n tell friends... to come stay there too

I stood at this hotel for one night. Hotel was very nice and clean. The hotel staff was very friendly. The bed was very comfortable and i had a nice view of the city.

This hotel is hidden in the flower district. Breakfast is overpriced, you are better off going to a deli or diner. While we were there (3 nights, 4 days) one of the elevators was always out of order making leaving or arriving difficult because it was usually 30 minutes before you could get on the one working elevator. The bellman was awesome! If you needed a cab he would find you one, no matter what.

Our party of 4 agreed this hotel was a great choice, pricing, location, personnel. Room was clean, we were always greeted by friendly faces and helpful staff. I would definitely return to this hotel.

Great location and reasonable price for NY city. Happy hour was 1/2 price (take advantage!). Room was very clean but the bed was not very comfortable. The mattress needs to be changed. Do not schedule taxi services with the front desk, we made the mistake to schedule a cab to the airport on our last day and were ripped off! Yellow cabs are much cheaper.

This was a pretty average hotel. It was nothing great.

Hotel was not accommodating with weather travel needs for cancellation.

Nice location, perfectly good room. Not super exceptional, but hard to get anything really great in NYC without shelling out a ton of cash.

Happy with our choice. Good Location, Nice Clean Room, and Friendly Staff. Plus good free coffee.

clean and good location it is close to trump tower 5th avenue ,central park and etc

Oh the BED is so comfortable! It's close to everything. We never had their meals because the prices were outrageous. The staff was more than friendly. Will definately return.

The hotels location was great for what we wanted to do. Quieter neighborhood, lots of flower shops, not as crowded as touristy parts of the city.Would stay again

121 W 28th St New York NY

Hotel highlights

  • Walking distance to Macy's and Empire State Building
  • Free WiFi and wired Internet in rooms and public areas
  • Bar/lounge
  • Fitness center

Located in Chelsea, Hilton Garden Inn New York/Manhattan-Chelsea is within a 10-minute walk of popular sights such as Macy's and Empire State Building. This 169-room, 3.5-star hotel has free in-room WiFi along with a fitness center and a 24-hour business center. Located centrally in Manhattan, it's also close to Times Square and Broadway.


Dining

Start each morning off right with buffet breakfast served for a fee. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

Hilton Garden Inn New York/Manhattan-Chelsea's 169 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include free newspapers, ironing boards, and desks.


Property features

Guests of Hilton Garden Inn New York/Manhattan-Chelsea enjoy a fitness center, free WiFi in public areas, and a meeting room. Valet parking is available for USD 50.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.

Room options

2 Queen Beds

Queen 2 | Sleeps 4

Two Double Beds Roll In Shower

Full 2 | Sleeps 4

One King Bed Roll In Shower

King 1 | Sleeps 4

One King Bed City View

King 1 | Sleeps 4

Guest reviews for Hilton Garden Inn New York/Manhattan-Chelsea

Everyone (10) Couples (34) Business (16) Family (21) Friends (17) Other (13)
5

nice hotel close to subways and empire state bldg

Everyone

Everything was great. You need to always be aware, I did receive a phone call saying it was the hotel desk asking for all of my information again, over the phone. Do not give info over the phone. The call was not from the hotel. The hotel was alerted. Others had recd the same scam call

By , from ohio on Dec 27, 2017

4

very convenient!!

Everyone

Staff was extremely helpful and accommodating! Of ALL hotels I’ve stayed at by far... they were the nicest and most helpful staff!!

By , from Keller,TX on Dec 12, 2017

4
Everyone

Great location. Close to Penn Station and the 1 line subway station. Clean rooms and friendly staff.

By on Nov 13, 2017

5

nice hotel in chelsea

Everyone

Loved the hotel and location. There was a subway stop right at the end of our block. The hotel is right in the middle of flower district--just beautiful. Would definitely stay there again.

By on Oct 3, 2017

5

c lean and comfortable

Everyone

Staff were pleasant and friendly. Room clean. Enjoyed my stay. Only thing I would change is the cost of the breakfast buffet. A little pricey

By , from PA on Aug 20, 2017

3

clean hotel close to a subway stop

Everyone

Clean hotel, spacious room. Shower is one of top 5 worst showers I've ever taken. Extremely noisy fan on furnace/ac. Very clean, comfortable bed, close to a Starbucks, McDonald's, subway stop, bus stop, etc. Staff is professional but will not give you one bit of info about hotel - simply your key and room number. Not rude, just not helpful. If you want no muss, no fuss and can hack a thin stream of water that barely rinses your body but is affordable - this is your place. I would go back.

By , from OKC on Mar 27, 2017

5

long weekend visit

Everyone

Loved the hotel! Perfect location! Very close to subway station. Traveled with my teen daughters and felt very safe!

By on Dec 10, 2016

5
Everyone

happy to stay n tell friends... to come stay there too

By on Jun 13, 2016

5

nice clean hotel close to all the action

Everyone

I stood at this hotel for one night. Hotel was very nice and clean. The hotel staff was very friendly. The bed was very comfortable and i had a nice view of the city.

By , from Bronx, NY on Mar 1, 2016

3

thanksgiving in nyc

Families

This hotel is hidden in the flower district. Breakfast is overpriced, you are better off going to a deli or diner. While we were there (3 nights, 4 days) one of the elevators was always out of order making leaving or arriving difficult because it was usually 30 minutes before you could get on the one working elevator. The bellman was awesome! If you needed a cab he would find you one, no matter what.

By on Dec 3, 2015