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Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property

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Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Restaurant
Reception
Premium bedding, desk, laptop workspace, blackout drapes
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
121 W 28th St, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for King Evolution

Premium bedding, desk, laptop workspace, blackout drapes

King Evolution

8.6 out of 10
Excellent
(219 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

2 Queen Beds

7.6 out of 10
Good
(130 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Beds Roll In Shower

Premium bedding, desk, laptop workspace, blackout drapes

Two Double Beds Roll In Shower

7.4 out of 10
Good
(25 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed Roll In Shower

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed Roll In Shower

8.2 out of 10
Very good
(21 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed City View

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed City View

8.4 out of 10
Very good
(26 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds City View

Premium bedding, desk, laptop workspace, blackout drapes

Two Queen Beds City View

8.4 out of 10
Very good
(74 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Higher Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Higher Floor)

8.6 out of 10
Excellent
(96 reviews)
  • City view
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Higher Floor)

8.0 out of 10
Very good
(71 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

Guest Room With 2 Double Beds And Roll-in Shower-Mobility Accessible

  • Sleeps 4

King Room-High Floor

  • Sleeps 2

King Room With City View-High Floor

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for 2 Queen Beds With City View Higher Floor

Premium bedding, desk, laptop workspace, blackout drapes

2 Queen Beds With City View Higher Floor

  • Sleeps 4

2 Queen Beds, High Floor, Room

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

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Hilton Garden Inn New York/Manhattan-Midtown East

Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
7.8 out of 10, Good, 1,699 reviews
$107 nightly
The price is $126
May 25 - May 26
Total with taxes and fees
Hilton Garden Inn New York/Manhattan-Midtown East

About the neighborhood

New York

Located in Manhattan, Hilton Garden Inn New York/Manhattan-Chelsea is within a 10-minute walk of popular sights such as 5th Avenue and Madison Square Garden. Each of the 169 rooms at this 3-star hotel includes a refrigerator, a microwave, and a coffee maker.

What's nearby

  • Madison Square Garden - 5 min walk - 0.3 miles
  • Macy's - 6 min walk - 0.4 miles
  • 5th Avenue - 6 min walk - 0.4 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Times Square - 14 min walk - 0.8 miles

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪Luckin Coffee - ‬2 min walk
  • ‪L'Amico - ‬3 min walk
  • ‪The Fleur Room - ‬1 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Guests of Hilton Garden Inn New York/Manhattan-Chelsea enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. Self parking is offered for USD 55.00 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.
32-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.

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Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 2,429 reviews
$149 nightly
The price is $174
Apr 26 - Apr 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults, and USD 10 to 25.00 for children
  • Covered self parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Frequently asked questions

Is free cancellation available at Hilton Garden Inn New York/Manhattan-Chelsea?

Hilton Garden Inn New York/Manhattan-Chelsea provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn New York/Manhattan-Chelsea?

As of Apr 24, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn New York/Manhattan-Chelsea on Apr 26, 2026 start from $163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hilton Garden Inn New York/Manhattan-Chelsea?

This hotel is situated in Manhattan within a 10-minute walk of 5th Avenue, Madison Square Garden, and Herald Square. You'll also find Bryant Park and Broadway less than a mile away.

Is parking available on site at Hilton Garden Inn New York/Manhattan-Chelsea?

Yes, covered parking is offered for USD 55 per day. Wheelchair-accessible van parking is also available for guests.

Does Hilton Garden Inn New York/Manhattan-Chelsea have a casino?

No, Hilton Garden Inn New York/Manhattan-Chelsea doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn New York/Manhattan-Chelsea?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hilton Garden Inn New York/Manhattan-Chelsea?

Couples staying at this hotel will appreciate amenities like premium bedding and free wired internet as well as concierge services.

Are there hot tubs at Hilton Garden Inn New York/Manhattan-Chelsea?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn New York/Manhattan-Chelsea have a restaurant that serves breakfast?

Yes, Hilton Garden Inn New York/Manhattan-Chelsea serves a cooked-to-order breakfast each morning for a surcharge from its snack bar.

Does Hilton Garden Inn New York/Manhattan-Chelsea allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn New York/Manhattan-Chelsea for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hilton Garden Inn New York/Manhattan-Chelsea?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hilton Garden Inn New York/Manhattan-Chelsea?

The closest major airport to Hilton Garden Inn New York/Manhattan-Chelsea is LaGuardia Airport (LGA), which is 9.2 mi away (35 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.3 mi away (18-minute drive).

Are there rooms with balconies that I can book at Hilton Garden Inn New York/Manhattan-Chelsea?

No, there aren't any guestrooms with balconies at Hilton Garden Inn New York/Manhattan-Chelsea.

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1388 out of 3208 reviews
Rating 8 - Good. 946 out of 3208 reviews
Rating 6 - Okay. 506 out of 3208 reviews
Rating 4 - Poor. 204 out of 3208 reviews
Rating 2 - Terrible. 164 out of 3208 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Great short stay, clean with great location.
Stayed 2 nights in Mar 2026

6/10 Okay

Deborah

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
We booked through Orbitz and chose this hotel from other similar hotels on the block because it offered a "high floor" room. We were put on the 9th of a 20-something floor hotel, next to the ice machine. When we asked about our promised "high floor" room, they said that since we booked through Orbitz, this was not guaranteed. They could not accommodate a higher floor for any part of our one-week stay. Disappointing, to say the least. They did not even seem remotely sorry about the whole thing. If they sell Orbitz a room with this type of guarantee, and we choose it because of the guarantee, we should get the guaranteed and advertised room. Otherwise, the room was clean.
Stayed 7 nights in Jan 2026

10/10 Excellent

Christina

Stayed 3 nights in Jan 2026

10/10 Excellent

Allison, Columbus

Stayed 3 nights in Jan 2026

8/10 Good

Sammy

Business traveler
Liked: Cleanliness, staff & service, amenities
The room was clean and near a lot. It was perfect for one night.
Stayed 1 night in Jan 2026

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Desk staff were very friendly and helpful, and they were able to accommodate a very late check in for us.
Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff, and so accommodating!
Stayed 1 night in Jan 2026

10/10 Excellent

Giovanni

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent front desk and housekeeping
Stayed 2 nights in Jan 2026

10/10 Excellent

Sara

Stayed 2 nights in Jan 2026

10/10 Excellent

paula

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great property with a fantastic staff! They really made the trip special. Would stay here again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Ashu

Business traveler
Liked: Cleanliness, staff & service, amenities
V no e location and nice and clean rooms
Stayed 2 nights in Jan 2026

2/10 Terrible

Audrey

Stayed 3 nights in Jan 2026

10/10 Excellent

Conan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay in a great area!
Stayed 5 nights in Oct 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, excellent hot water
Stayed 2 nights in Jan 2026

10/10 Excellent

Emily

Stayed 2 nights in Jan 2026

8/10 Good

Destiny

Stayed 3 nights in Dec 2025

10/10 Excellent

Malia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very clean and staff was excellent. Its over a flowe shop and you can smell the flowers that put out during the day and I thought that was awesome.
Stayed 3 nights in Jan 2026

6/10 Okay

Millianette

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was overall pleasant, and the front desk staff were very helpful and accommodating. Unfortunately, our experience with maintenance and room cleanliness fell short of expectations. We attempted to connect to the TV via HDMI, and when our original controller did not work, we called for assistance. The maintenance staff member brought the same controller and informed us that we were not allowed to use the HDMI because it was “Hilton’s property” and referenced an alleged policy due to past issues with hackers and guests changing the TV language. This explanation felt inappropriate and unprofessional, especially coming from maintenance, and was not clearly communicated as an official hotel policy. Additionally, there were cleanliness concerns in our room. When we checked in, housekeeping was still cleaning and told us the room would be ready in five minutes. Despite this, we found hair in the shower, hair in one of the beds, and noticed that a fire alarm was missing from the room, which raised safety concerns. While we appreciated the kindness of the front desk staff, these issues impacted our overall experience and should be addressed to maintain the standard expected at a Hilton property.
Stayed 2 nights in Jan 2026

8/10 Good

Irene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable room, & incredibly nice staff. This is my second time staying at this location - easy access to subway, walkable to many places things I wanted to do. There are definitely things that could be improved (slow elevators, there can be a lot of noise) - but for the price (and understanding that you’re in the middle of the city), not a big deal. I would stay here again for the right price.
Stayed 3 nights in Jan 2026

10/10 Excellent

Esbeyde E Alonso, Phoenix

Liked: Cleanliness, amenities, property conditions & facilities
Great area
Stayed 4 nights in Jan 2026

8/10 Good

Tiffany

Liked: Staff & service, amenities, property conditions & facilities
Overall the room served its purpose. It was rather small for 2 people. The first day there was only one elevator working. My room was near the maids area where they congregated and they woke us up every morning. Other than that it was ok
Stayed 6 nights in Jan 2026

4/10 Poor

Daisy

Disliked: Cleanliness, amenities, property conditions & facilities
Everyday i have to call for something we need like toilet paper, tea, coffee, towels, facial tissues and toiletries need to be refill. Banging of doors was frequent and annoying. Draft coming in through the front door. All key cards didnt work at one time and someone who didnt look happy.let us all in to our room. The blinds wasn't working at all. An emplyee who deliver something we need and brought the wrong item didnt apologise when i complain onstead shook his head. On one occasion i calked housekeeping department to ask if there is a housekeeper for that day and she replied with " of course we do"..i worked for 10 years at Hilton Brisbane , Australia and surely my experience with Hilton Garden Inn, Manhattan Chelsea was not totally satisfying. Employees need to be trained properly and senior management as well. Guests should be treated with utmost importance because otherwise these employees will have no job!
Stayed 8 nights in Dec 2025

10/10 Excellent

Gloria, Suitland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff associate at check-in was friendly and knowledgeable. She answered my questions and shared additional information. Our room was clean and the temperature was good. We enjoyed our stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

James, NYC

Stayed 3 nights in Jan 2026

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