Room was big enough, clean and in good state. I even had to stay a full day in my room working and had no issues. The internet speed (even the free option) is very fast and stable. The area around the hotel may look a bit sketchy sometimes at night but I think it's safe. I didn't have any issues. There are many places to get food nearby and a metro station at the corner
Excellent manager and staff. Excellent room and location
It was so lovely. I forgot my mask and
very nice
slept in bedsheets covered in smeared blood and feces, still waiting for a refund. Spoke to a front desk person who said they had prior knowledge of the room being messed up and told me "maybe the poop seeped through". I was flabberghasted. The actual manager came in and switched our rooms but Im still waiting for a refund. HIGHLY dissapointed and I will never return. Seriously thinking of taking legal action. Worst weekend ever.
I liked the fast check in and willingness to accommodate bags after we checked out.
Good location. Pleasant staff. Breakfast choices limited and a bit expensive.
Consistently consistent. Nice staff. It's not the greatest hotel but on the other hand it gets the job done and there's never anything wrong with it.
The welcoming staff and effort to accommodate my needs. Very impressed.
Hotel is in a convenient location and close enough to times square and Madison square garden. safe location at night.
Good friendly staff, clean room, convenient location.
Clean, proper as a hotel should be. Breakfast buffet was excellent. What more does one want from a hotel.
It is convenient and close to lots of places, safe and clean. We will definitely stay there again.
Located in Midtown, Hilton Garden Inn New York/Manhattan-Chelsea is within a 5-minute walk of 5th Avenue and within 15 minutes of other popular attractions like Empire State Building. Each of the 169 rooms at this 3-star hotel includes a refrigerator, a microwave, and a coffee maker.
For your convenience, a to-go breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room.
All 169 rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, safes, and phones are other standard amenities.
Guests of Hilton Garden Inn New York/Manhattan-Chelsea enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. Self parking is offered for USD 45.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
Room was big enough, clean and in good state. I even had to stay a full day in my room working and had no issues. The internet speed (even the free option) is very fast and stable. The area around the hotel may look a bit sketchy sometimes at night but I think it's safe. I didn't have any issues. There are many places to get food nearby and a metro station at the corner
Thank you for your review! We are glad the room worked well as an office for the day and the internet speed was perfect.
Excellent manager and staff. Excellent room and location
Thank you so much for this review! We love our fantastic location too, and are happy our dedicated team took such good care of you during your stay. It would be an honor to welcome you back in the future.
It was so lovely. I forgot my mask and
Thank you for your review!
very nice
Thank you for your review!
slept in bedsheets covered in smeared blood and feces, still waiting for a refund. Spoke to a front desk person who said they had prior knowledge of the room being messed up and told me "maybe the poop seeped through". I was flabberghasted. The actual manager came in and switched our rooms but Im still waiting for a refund. HIGHLY dissapointed and I will never return. Seriously thinking of taking legal action. Worst weekend ever.
Your feedback is so important to what we do each day. Thank you for your recent stay with us and taking the time to provide a review. I want to apologize for the challenges that you experienced during your visit. We hope you will give us another opportunity to provide you with a better experience on your next visit to NYC.
I liked the fast check in and willingness to accommodate bags after we checked out.
Thank you so much! Looking forward to your next stay!
Good location. Pleasant staff. Breakfast choices limited and a bit expensive.
Consistently consistent. Nice staff. It's not the greatest hotel but on the other hand it gets the job done and there's never anything wrong with it.
Thank you so much for your review!