Clean, comfortable, great staff, and super location. I only wish a continental breakfast was included as well as choice to pay for full English breakfast.

hotel cerca de broadway y de las tiendas importantes, times square, etc

The hotel is very well located, close to shops and restaurants, and the subway. We walk everywhere and it was nice to come back to a clean, cool room.

The staff was super helpful and nice. Breakfast was delicious. The room is a good size, very nice view of Manhattan. Bathroom was great. The room was comfortable and super clean. My husband and I stayed at the Hilton Garden on W 28th Street, along with my son, his wife and small child. They put us on the same floor which was very convenient.

clean, good location, close to the subway station, breakfast a little bit expensive but we have different options outside and close

Great location in Chelsea. Excellent service. Room was good, but just a little tight for the three of us (typical of NY City). Worked great for a quick 3 day visit to NY.

The AC was noisy and the mattress was very poor. Also outside traffic noise seeped into the room even with the noisy AC on, as if the window wasn't soundproof. I will definitely not go back.

ROOM TOO SMALL. LIMITED SUPPORT TOO FAR AWAY FROM EVERYTHING.

$50 valet parking each night, beds were semi comfortable, didn’t like the feeling of the sheets but that personal preference. Rooms and facilities wear clean. Beware of the free breakfast, orbitz was offering a deal on free full breakfast but there was some confusion and hotel said My reservation did not come with it so make sure you snap pic the page where it states free breakfast (you get 2 voucher for the adults and kids eat free) subway was literally a corner away which was very convenient when exploring the city. There is Starbucks and McDonalds literally around corner as well. Overall I would recommend and I’m pretty anal when it comes to comfort and convenience l

I was visiting a friend who lives about six blocks away. This hotel is new, compact and located conveniently close to Penn Station, public transportation, and lots of great eateries and coffee shops. The staff was polite and helpful, the room was comfortable and clean.

Very convenient location. Within walking distance of Time Square for Broadway shows and other attractions. Several subway lines are nearby. Lots of restaurants in the area. The staff were very friendly and helpful.

I had an early arrival into New York and they let me check my bag at the desk, which was very convenient. The room was very clean and comfortable. The location is perfect for public transportation locations, as well as great walking distance to midtown areas. The staff was very friendly and helpful. I had a great stay in New York thanks to the staff here.

Everything was great. You need to always be aware, I did receive a phone call saying it was the hotel desk asking for all of my information again, over the phone. Do not give info over the phone. The call was not from the hotel. The hotel was alerted. Others had recd the same scam call

Staff was extremely helpful and accommodating! Of ALL hotels I’ve stayed at by far... they were the nicest and most helpful staff!!

Buena ubicación el hotel se ve y se siente muy viejo

Great location. Close to Penn Station and the 1 line subway station. Clean rooms and friendly staff.

Loved the hotel and location. There was a subway stop right at the end of our block. The hotel is right in the middle of flower district--just beautiful. Would definitely stay there again.

Staff were pleasant and friendly. Room clean. Enjoyed my stay. Only thing I would change is the cost of the breakfast buffet. A little pricey

Clean hotel, spacious room. Shower is one of top 5 worst showers I've ever taken. Extremely noisy fan on furnace/ac. Very clean, comfortable bed, close to a Starbucks, McDonald's, subway stop, bus stop, etc. Staff is professional but will not give you one bit of info about hotel - simply your key and room number. Not rude, just not helpful. If you want no muss, no fuss and can hack a thin stream of water that barely rinses your body but is affordable - this is your place. I would go back.