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Recent guest reviews

I liked the fast check in and willingness to accommodate bags after we checked out.

Good location. Pleasant staff. Breakfast choices limited and a bit expensive.

Consistently consistent. Nice staff. It's not the greatest hotel but on the other hand it gets the job done and there's never anything wrong with it.

The welcoming staff and effort to accommodate my needs. Very impressed.

Hotel is in a convenient location and close enough to times square and Madison square garden. safe location at night.

Good friendly staff, clean room, convenient location.

Clean, proper as a hotel should be. Breakfast buffet was excellent. What more does one want from a hotel.

It is convenient and close to lots of places, safe and clean. We will definitely stay there again.

Not clean, bad elevator, noisy, sheet very bad, not clean. Tiny room

This was a nice hotel. The location was a little difficult to drive to and park car even with using valet parking. We had to pull up the street in front of a different hotel and run down the street to get them to put a sign on the car saying that they were going to valet it. When we needed the car it took an hour and 15 minutes for them to retrieve it. To be fair the clerk at the desk with me checked in did instruct us that it would take about an hour to get the car with me while I’m at it so we did request an hour before we needed the car. The rooms were comfortable and clean. The breakfast in the morning was delicious however way overpriced.

The bathroom was rusty and i found a short black hair in my bed (everyone staying in my group had long brown hair) but other than that everything was great. Customer service was amazing.

Great location and kind staff. I felt very welcome.

W 28th St New York NY

Hotel highlights

  • Walking distance to 5th Avenue and Macy's
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Midtown, Hilton Garden Inn New York/Manhattan-Chelsea is within a 5-minute walk of 5th Avenue and within 15 minutes of other popular attractions like Macy's. This 3.5-star hotel has 169 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite buffet restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

All 169 rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, safes, and phones are other standard amenities.


Property features

Hilton Garden Inn New York/Manhattan-Chelsea features a 24-hour fitness center, free WiFi in public areas, and a meeting room. Valet parking is offered for USD 75.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.

Room options

2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

2 Queen Beds | Sleeps 4

King Evolution

1 King Bed | Sleeps 2

One King Bed City View

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn New York/Manhattan-Chelsea

Everyone (34) Couples (2) Family (8)
5
Family with small children Family

I liked the fast check in and willingness to accommodate bags after we checked out.

By on Feb 6, 2020

Review comment responded on Feb 7, 2020

Thank you so much! Looking forward to your next stay!

5
Family Family

Good location. Pleasant staff. Breakfast choices limited and a bit expensive.

By on Jan 19, 2020

4
Everyone

Consistently consistent. Nice staff. It's not the greatest hotel but on the other hand it gets the job done and there's never anything wrong with it.

By on Nov 20, 2019

5
Everyone

The welcoming staff and effort to accommodate my needs. Very impressed.

By on Oct 25, 2019

2
Everyone

By on Oct 12, 2019

4
Everyone

By on Oct 11, 2019

4
Partner Couples

Hotel is in a convenient location and close enough to times square and Madison square garden. safe location at night.

By on Oct 2, 2019

5
Family with small children Family

Good friendly staff, clean room, convenient location.

By on Sep 23, 2019

5
Everyone

Clean, proper as a hotel should be. Breakfast buffet was excellent. What more does one want from a hotel.

By on Aug 31, 2019

2
Everyone

By on Aug 29, 2019

Hilton Garden Inn New York/Manhattan-Chelsea

121 W 28th St, New York, NY 10001
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