Staff was friendly when I checked in. Later in the evening, after we spent more time in our room, we identified this vibrating noise every 30 seconds or so. I am a light sleeper so I was concerned about not being able to sleep well. When brought to the attention of the people at the front desk they indicated they were aware of the noise but couldn't do anything about it since they were booked and housekeeping already left for the day. They wouldn't have anyone to refresh our room for someone else to take it. The girl at the front desk had a really crappy attitude about it. As I thought, I struggled to sleep well. So I paid $200 and hardly got any sleep.
Very small room for 2. Older type heating and air conditioner built into the wall. Made it harder to sleep as it was right on top of you blowing and making noise. Not my favorite. The location is fantastic for Christmas sightseeing
Like the close location to radio city music hall and Rockefeller plaza
Clean, modern comfortable room and bathroom. Lovely staff who wished us luck for the marathon! They also accommodated our babysitter/local friend by adding her name to the record and giving us an extra room key for her.
This location was very ideal-a short walk to both Times Square and Central Park. It was also quiet despite being in the city that never sleeps. For the price it far exceeded my expectations!
Cambria Time Square is an OK 3 star hotel right off 5th ave. Don’t expect nothing more of it. Know the following about this place: * Late check in (4pm) Vs. early checkout (11am), while it is 3pm /12 pm approximately in most hotels. * Loud AC in the room makes it a very unpleasant to stay * You must be the person using the credit card used to reserve the room or they won’t let you check in. Yes this is an “Hotel policy” which appears no where in the terms and conditions when booking the room online which can make your check-in experience into an embarrassing nightmare.
The location is perfect! Walking distance to all tourist spots including a 30-minute walk to central park, 4-minute walk to the subway, 10-minute walk to times square, 15-minute walk to empire state building. The hotel was clean and had a restaurant next door that you can enter from the hotel. There is a small section of the hotel that provides drinks, snacks, and toiletries for sale. There are two elevators which can make the wait time painful. The king bedroom was not as small as I thought. The bathroom was large and there is space for clothes. Microwave and minifridge are also included! There is a business center (computers) and a mini gym that I did not use. There is no pool, spa, etc. The hotel charges $100 per day as an incidental which is silly because there is nothing that you could charge unless you ordered the restaurant food to your room. I think that this place is an ideal location for a first time NYC visitor.
Very nice, excellent central location. Walking distance to all major attractions. Very friendly staff. Room was very comfortable and very clean.
Great hotel within walking distance to Times Square, Rockefeller Center and Central Park. Room was very clean and modern, just very tight quarters for a family of four.
Great hotel for location. Rooms are small but modern and nicely decorated. I have stayed twice and desk always seems a little short staffed. There are only two elevators and during prime check in time, one was occupied by housekeeping. It took forever to get to and down from the 14ty floor. Also they kept offering special offers, drink specials to people that checked in but not us and I assume it was because we bought through Orbitz.
Great location, clean room and bathroom. It is small, but overall we felt it was comfortable. We will come back!
Located in Midtown, Hilton Garden Inn New York Times Square North is adjacent to 5th Avenue and within a 5-minute walk of other popular sights like Times Square. This 196-room, 3.5-star hotel has free in-room WiFi along with a gym and a 24-hour business center.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
All 196 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 47-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free weekday newspapers, safes, and phones are also standard. Housekeeping is available on request.
At Hilton Garden Inn New York Times Square North, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 50 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a meeting room, free newspapers, and a terrace.
Dear Anonymous, It’s wonderful to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Nick Cooper General Manager
Staff was friendly when I checked in. Later in the evening, after we spent more time in our room, we identified this vibrating noise every 30 seconds or so. I am a light sleeper so I was concerned about not being able to sleep well. When brought to the attention of the people at the front desk they indicated they were aware of the noise but couldn't do anything about it since they were booked and housekeeping already left for the day. They wouldn't have anyone to refresh our room for someone else to take it. The girl at the front desk had a really crappy attitude about it. As I thought, I struggled to sleep well. So I paid $200 and hardly got any sleep.
Dear Anonymous, I’m sorry to hear that noise pollution kept you from having a restful night’s sleep; please forgive us. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Nick Cooper General Manager
Very small room for 2. Older type heating and air conditioner built into the wall. Made it harder to sleep as it was right on top of you blowing and making noise. Not my favorite. The location is fantastic for Christmas sightseeing
Dear Anonymous, Thank you for choosing us and for your time in reviewing our hotel. I am sorry to hear that our accommodations weren't an ideal fit for your time in New York City. I am pleased to hear you enjoyed the sights while staying with us and hope to host you again in the future. Sincerely, Nick Cooper General Manager
Dear Anonymous, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit. Sincerely, Nick Cooper General Manager
Like the close location to radio city music hall and Rockefeller plaza
Clean, modern comfortable room and bathroom. Lovely staff who wished us luck for the marathon! They also accommodated our babysitter/local friend by adding her name to the record and giving us an extra room key for her.
This location was very ideal-a short walk to both Times Square and Central Park. It was also quiet despite being in the city that never sleeps. For the price it far exceeded my expectations!
Dear Melanie, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Nick Cooper General Manager