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HGU New York

4.0 star property

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Photo gallery for HGU New York

King Standard | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Terrace/patio
Front of property
Lounge
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
34 East 32nd Street, New York, NY, 10016
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Macy's
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(67 reviews)
  • 260 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(74 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(27 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(21 reviews)
  • 120 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

New York

Located in Manhattan, HGU New York is within a 5-minute walk of Empire State Building and within 15 minutes of other popular attractions like Madison Square Park. Each of the 90 rooms at this 4-star hotel includes a refrigerator, a minibar, and a TV.

What's nearby

  • Empire State Building - 3 min walk - 0.2 miles
  • 5th Avenue - 3 min walk - 0.2 miles
  • Macy's - 8 min walk - 0.5 miles
  • Madison Square Park - 8 min walk - 0.5 miles
  • Grand Central Terminal - 11 min walk - 0.6 miles

Getting around

  • 33 St. Station (Park Av. S) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Sweetgreen - ‬2 min walk
  • ‪Wolfgang's Steakhouse - ‬2 min walk
  • ‪Fluffies Hot Chicken - ‬2 min walk

About this property

HGU New York

A local mainstay since 1905, HGU New York offers free WiFi in public areas, express check-in, and a terrace. Valet parking is offered for USD 60 per night. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. This luxury hotel also has a fireplace in the lobby.
Guests can expect free WiFi and TVs. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, minibars, and free newspapers.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 60 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 for adults and USD 25 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 1905
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 25 for adults and USD 25 for children
  • Valet parking fee: USD 60 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

Frequently asked questions

Is free cancellation available at HGU New York?

HGU New York offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at HGU New York?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at HGU New York on Jun 7, 2026 start from $235, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near HGU New York?

This hotel is situated in Manhattan, just steps from 5th Avenue, and within a 10-minute walk of Herald Square and Macy's. You'll also find Grand Central Terminal and Madison Square Garden less than a mile away.

Is there parking available at HGU New York?

Yes, valet parking is offered for USD 60 per night.

Are there luxury amenities available at HGU New York?

Yes, some luxury features of this hotel include a restaurant, valet parking, and concierge services.

Does HGU New York have a casino at the property?

No, HGU New York doesn't have a casino.

Is there an indoor pool at HGU New York?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at HGU New York?

Amenities that appeal to couples at this hotel include premium bedding, a minibar, and bathrobes.

Does HGU New York have a hot tub?

No, there isn't a spa tub at this hotel.

Does HGU New York feature a restaurant that includes a breakfast menu?

Yes, HGU New York serves continental breakfast each morning for a surcharge from its restaurant.

Does HGU New York allow pets to stay free of charge?

No, pets aren't allowed at HGU New York though service animals are welcome.

Does HGU New York have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to HGU New York?

The closest major airport to HGU New York is LaGuardia Airport (LGA), which is 9.4 mi away (27 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.4 mi away (20-minute drive).

Are there rooms with balconies at HGU New York?

No, there aren't any guestrooms at HGU New York that offer a balcony.

HGU New York Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 528 out of 1007 reviews
Rating 8 - Good. 241 out of 1007 reviews
Rating 6 - Okay. 134 out of 1007 reviews
Rating 4 - Poor. 57 out of 1007 reviews
Rating 2 - Terrible. 47 out of 1007 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Victoria Catherine

Liked: Cleanliness, amenities, property conditions & facilities
The room is big for NYC king bed and the pillows are amazing. My room was very clean! The staff was amazing. They were very helpful, and non judgemental when it came to my touritsy questions. Would definitely stay again.
Stayed 2 nights in Feb 2026

2/10 Terrible

Stephen Randall

The hotel refused to cancel my reservation during the blizzard. They told me they would cancel it when I called 3 days before I was supposed to arrive, then reneged. The conduct speaks for itself. I will never stay at this hotel.
Stayed 2 nights in Feb 2026

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and comfortable staff was amazing so nice and accommodating I will absolutely be back
Stayed 1 night in Feb 2026

10/10 Excellent

Nayelly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind and helpful - room was clean and any requests were resolved quickly!
Stayed 1 night in Feb 2026

10/10 Excellent

Xavier

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love it! excellent staff.
Stayed 3 nights in Feb 2026

10/10 Excellent

udean

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay. The room was clean and quite lovely. Check in staff was very pleasant and welcoming. I will definitely stay at HGU again.
Stayed 1 night in Feb 2026

10/10 Excellent

Virginia, New Braunfels

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable, staff was friendly and helpful, food was delicious in the cafe and not even a block from the subway!
Stayed 3 nights in Jan 2026

10/10 Excellent

Brandy

Stayed 1 night in Feb 2026

2/10 Terrible

Shahrzad

Business traveler
Disliked: Cleanliness, staff & service, amenities
I stay at this Hotel 2 three times a year out of convenience for the location of my business. Staff is rude and not friendly, and every winter time that I have stayed there the heat in the rooms don't heat the room. I could put it on 90 and it still would give cold air. Their solution is a hand held heater, which when I checked in this past January noticed there was a hand held heater in the room. It was so cold that I had to buy a heated blanket to keep me warm. They were also not accommodating due to the bad weather in the East Coast, my flight was cancelled and I had to fly in the next day, they were unwilling to credit me for the first night that I couldn't fly in and check in. All flights were cancelled for that day to East coast. Wont stay here again.
Stayed 10 nights in Jan 2026

6/10 Okay

David

Disliked: Cleanliness, staff & service, amenities
It is pretty rundown, no bellhops or even luggage carts, and staff was pretty apathetic. They have valet service but it takes half an hour by design. There is a reason it was one of the lower priced hotels.
Stayed 2 nights in Feb 2026

10/10 Excellent

Aryanna

Stayed 3 nights in Feb 2026

2/10 Terrible

Mark, London

Business traveler
Disliked: Amenities
The room was freezing. Literally freezing. I asked to move and was told I couldn’t despite there being available rooms in all websites including their own. Also they are massively misrepresenting their hotel. They show photos of the bars and a restaurant. None of these exist. It’s appalling. I had to move to a different hotel. I called the GM who didn’t work at weekends and they never called back
Stayed 5 nights in Feb 2026

10/10 Excellent

Genene

Traveled with family
Liked: Cleanliness, staff & service, amenities
Easy, fast check in. Valet parking was great. I love this location because you are away from the hustle and bustle on Times Square, but close enough to walk or take a quick uber ride. The room was so cute and very clean. Staff also very nice. I would definitely stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lindsey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Stayed 3 nights in Feb 2026

6/10 Okay

Jacera

Stayed 4 nights in Oct 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities
Really cute little room perfect for my one night stay, felt more like a studio apartment than a hotel. Cozy and comfy
Stayed 1 night in Jan 2026

10/10 Excellent

Heather Price

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was immaculate and the service were wonderful! All-round perfect stay!
Stayed 3 nights in Jan 2026

8/10 Good

Tracy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and perfect size for what we needed. Bed was comfy. Clean. Fun view. Great value, great location. Food at cafe in lobby was GREAT. Two little things. The GFI of the outlet in bathroom was tripped and would not reset so I used different one to dry my hair. The heat did not blow hot or even warm air—luckily the covers on the bed were very warm.
Stayed 1 night in Jan 2026

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Staff was friendly, location good. Hotel renovation was a bit shoddy, heating unit was not working well, disappointing overall.
Stayed 1 night in Jan 2026

10/10 Excellent

Ann

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Room was small, but was clean and had everything we needed. Staff was very friendly and helpful.
Stayed 5 nights in Jan 2026

10/10 Excellent

Emily

Stayed 3 nights in Jan 2026

8/10 Good

YVELINE

Liked: Cleanliness, amenities, property conditions & facilities
I've stayed here a few times before and the staff is always friendly, the rooms are always clean and comfortable. The only minor complaint this time was that the room was very cold. Spoke to front desk about it and all good. There’s lots of eatery options in the area and it's a great location.
Stayed 4 nights in Jan 2026

6/10 Okay

Christine

Stayed 3 nights in Jan 2026

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