HGU New York

4.0 star property
Beaux Arts hotel with bars and a 24-hour front desk

Choose dates to view prices

Photo gallery for HGU New York

King Standard | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Terrace/patio
2 bars/lounges
Front of property
Fireplace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
34 East 32nd Street, New York, NY, 10016
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, Macy's
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(60 reviews)
  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(62 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(25 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(19 reviews)
  • 120 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Located in Manhattan, HGU New York is within a 5-minute walk of Empire State Building and within 15 minutes of other popular attractions like Madison Square Park. This 90-room, 4-star hotel has conveniences like a restaurant, 2 bars/lounges, and free in-room WiFi.

What's nearby

  • 5th Avenue - 1 min walk - 0.0 miles
  • Empire State Building - 3 min walk - 0.2 miles
  • Macy's - 8 min walk - 0.5 miles
  • Madison Square Park - 8 min walk - 0.5 miles
  • Chrysler Building - 13 min walk - 0.7 miles

Getting around

  • 33 St. Station (Park Av. S) - 1 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 25 min drive

Restaurants

  • ‪Sweetgreen - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Wolfgang's Steakhouse - ‬2 min walk
  • ‪Pret A Manger - ‬1 min walk
  • ‪Moono - ‬1 min walk

About this property

HGU New York

Beaux Arts hotel with bars and a 24-hour front desk
A local mainstay since 1905, HGU New York offers free WiFi in public areas, express check-in, and a terrace. Valet parking is offered for USD 60 per night. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. This luxury hotel also has a fireplace in the lobby.
Guests can expect free WiFi and TVs. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, minibars, and free newspapers.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 60 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 1905
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 25 for adults and USD 25 for children
  • Valet parking fee: USD 60 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

Frequently asked questions

Is free cancellation available at HGU New York?

HGU New York offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at HGU New York?

As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at HGU New York on Nov 30, 2025 start from $125.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near HGU New York?

This hotel is situated in Manhattan within a 10-minute walk of 5th Avenue and Macy's. You'll also find Grand Central Terminal and Madison Square Garden less than a mile away.

Is parking available on site at HGU New York?

Yes, valet parking is offered for USD 60 per night.

Does HGU New York have a casino at the property?

No, HGU New York doesn't have a casino.

Is there an indoor pool at HGU New York?

No, there is no indoor pool at this hotel.

Is HGU New York good for couples?

Amenities that appeal to couples at this hotel include a minibar, Egyptian cotton sheets, and bathrobes.

Does HGU New York have a hot tub?

No, this hotel doesn't have a spa tub.

Does HGU New York feature a restaurant that includes a breakfast menu?

Yes, HGU New York serves continental breakfast each morning for a surcharge from its restaurant.

Does HGU New York allow pets to stay free of charge?

No, pets aren't allowed at HGU New York though service animals are welcome.

Are there connecting rooms at HGU New York?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to HGU New York?

The closest major airport to HGU New York is LaGuardia Airport (LGA), which is 8.6 mi away (25 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.4 mi away (16-minute drive).

Can I book a room with a balcony at HGU New York?

No, you won't find guestrooms with balconies at HGU New York.

HGU New York Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 498 out of 1011 reviews
Rating 8 - Good. 251 out of 1011 reviews
Rating 6 - Okay. 142 out of 1011 reviews
Rating 4 - Poor. 71 out of 1011 reviews
Rating 2 - Terrible. 49 out of 1011 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Staff & service

HGU=Horrible. Grifters. Unprofessional.

The WORST hotel experience in my 70 years on this planet. The front desk person on the AM of my second day was worse than rude and totally unprofessional. She refused to release my partner’s car which had been valet parked the day before without being given a claim ticket. My partner had to call the police to get her car. I was about to leave for the US Open for the day when I was told that I was being kicked out and had to find other accommodations. I was uninvolved in the car argument but was nevertheless kicked out. Needless to say this ruined my US Open experience and 3 day/2 night visit to NYC. I had previously stayed here several times before without incident. Until the staff is replaced with competent people who understand customer service and adhere to the notion that “the customer is ALWAYS right” no sane person should ever patronize this abomination of a hotel
Stayed 2 nights in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay was very nice. The staff was pleasant and the small coffee shop was nice; although, it was a limited menu and took a long time to be served. I had the feeling nothing was made there; it was mostly brought in and maybe assembled there. Two things about the property that were frustrating were that the restaurant/bar is closed down, and my room (King Deluxe) didn’t match the online photos. There was only one small room window that opened onto a small, enclosed area that let in no direct light. If I leaned all the way into the window and looked way up, I could see a small piece of sky. That didn’t match the photos for that room by any means. My room was also smaller than the photos suggested. I feel both the room’s view and lack of a restaurant/bar were relatively large misrepresentations online. However, I would stay there again but make sure I had a better room.
Stayed 4 nights in Aug 2025

6/10 Okay

Quinn

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean & decent size for one person. Bed was comfortable & lots of pillows available. Bathroom was well stocked & had plenty of towels available. Cleaning staff did a great job of cleaning while I was out for the day. When I dropped my bags off on check in day the women working was very friendly. I dropped bags off around 2pm and was told my room would be ready at 4pm which wasn’t a problem as that was the time the booking said. When I arrived back at 4:10 was told my room was not ready. When I asked about 4pm check in the man looked at me like I had 3 heads. Room was not ready to check in until 4:45pm which is frustrating as I had an event at 5:30 that I had to prepare for. The same women who took my bags on check in day stored them for me on check out day. She was great to deal with.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ticked all the boxes

This may be my new favourite hotel in NY. Generously sized room, insulated from street noise, friendly and helpful staff, well decorated, and centrally located. It ticked all of the boxes!
Stayed 2 nights in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 6 nights in Aug 2025

10/10 Excellent

Jean Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to midtown/greenwich village/Nomad, etc.
Stayed 1 night in Aug 2025

10/10 Excellent

Meilany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience with no big complaints. If you are a light sleeper, I recommend bringing ear plugs. There are noises all night from traffic and random New York happenings. On our final day checking out, there was some construction occurring on the street out front as well. Otherwise, staff was wonderful and the facilities were great.
Stayed 6 nights in Aug 2025

2/10 Terrible

Dawn

Traveled with family
Disliked: Staff & service

Over charged card.

They overcharged the card they demanded at check in. they said there would just be a 200 dollar hold on the card but they ran it with the extra charge. Then they ran the extra charge again, Then they charged us for a robe that was left on the hook in the bathroom.
Stayed 1 night in Aug 2025

10/10 Excellent

simo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

dolores

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great, for a 1st time.
Stayed 4 nights in Aug 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

luz

Stayed 3 nights in Aug 2025

10/10 Excellent

Diana

Stayed 2 nights in Aug 2025

10/10 Excellent

Ondrej

Stayed 1 night in Aug 2025

6/10 Okay

Jerome

Liked: Cleanliness, staff & service
Clean but old
Stayed 3 nights in Jul 2025

10/10 Excellent

Betsy

Stayed 3 nights in Jul 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect location for my visit to my daughter. It was a straight shot just 5 min walk up the street to her apartment. My room was small but clean & comfortable. I will be back again.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the hotel. The rooms are pretty spacious for being in Manhattan, and the bed was big and comfortable. It was also thoroughly cleaned daily. Although we only went up once, the rooftop with views of the Empire State was nice.
Stayed 6 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Aug 2025

10/10 Excellent

samantha, New York

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent location. Very comfy beds and good sized bathrooms.
Stayed 5 nights in Jul 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at HGU! we will be back! Every single staff member we interacted with was kind and so helpful. The coffee shop in the lobby is incredible and convenient. Easy 20 minute walk to Times Square and so close to the subway. The hotel was clean and well maintained. We will be back!!!
Stayed 3 nights in Aug 2025

6/10 Okay

Meixin

Liked: Cleanliness, staff & service
Stayed for two days, the picture of the room was alittle deceiving because it was smaller than i thought but it’s super convenient cause everything was closed by but there was construction going on in the building during my stay and it made it hard to sleep in. Other than that, overall it’s pretty nice
Stayed 2 nights in Aug 2025

8/10 Good

Lizette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfy small room. Nice bathroom also. Good location. Would stay here again
Stayed 2 nights in Aug 2025