Refinery Hotel

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Refinery Hotel

2 bars/lounges, lobby lounge, rooftop bar
Breakfast, lunch, dinner served; American cuisine
2 bars/lounges, lobby lounge, rooftop bar
Exterior
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
63 W 38th St, New York, New York, NY, 10018
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Bryant Park
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Studio, 1 Queen Bed

8.2 out of 10
Very good
(17 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • 387 sq ft
  • Sleeps 4
  • 2 Queen Beds

Atelier Executive Suite

8.8 out of 10
Excellent
(3 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New York

Located in Manhattan, Refinery Hotel is within a 5-minute walk of popular attractions such as 5th Avenue and Bryant Park. This 5-star hotel has 197 rooms and welcomes guests with a restaurant, a gym, and a rooftop terrace.

What's nearby

  • 5th Avenue - 3 min walk - 0.2 miles
  • Bryant Park - 3 min walk - 0.2 miles
  • Empire State Building - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Broadway - 6 min walk - 0.4 miles

Getting around

  • 42 St. - Bryant Pk. Station - 2 min walk
  • New York W 32nd St. Station - 7 min walk
  • LaGuardia Airport (LGA) - 29 min drive

Restaurants

  • ‪Culture Espresso - ‬1 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Parker & Quinn - ‬2 min walk
  • ‪Refinery Rooftop - ‬1 min walk
  • ‪The Kati Roll Company - ‬2 min walk

About this property

Refinery Hotel

Guests of Refinery Hotel enjoy features like a gym, a rooftop terrace, and express check-in. Self parking is offered for USD 72 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include express check-out, free newspapers, and a porter/bellhop.
Guests can expect 42-inch LCD TVs with cable channels and pay movies. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. IPod docks, minibars, and free newspapers are also standard.
Recreational amenities at the hotel include a fitness center.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: High-speed internet

Parking and transportation

  • Secured self parking on site (USD 72 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Parker and Quinn
  • Rooftop Bar
  • Winnies

Things to do

  • Gym

Family friendly

  • In-room crib
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Built in 1912
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 50.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 300 per accommodation, per stay
  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Internet access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Secured self parking fee: USD 72 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM—-1 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Frequently asked questions

What's there to do close to Refinery Hotel?

This hotel is situated in Manhattan, just steps from Bryant Park, and within a 10-minute walk of 5th Avenue and Broadway. You'll also find Times Square and Rockefeller Center less than a mile away.

How much does it cost to stay at Refinery Hotel?

As of Mar 4, 2026, prices found for a 1-night stay for 2 adults at Refinery Hotel on Mar 8, 2026 start from 233.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Refinery Hotel?

Yes, secured parking is offered for USD 72 per day.

Does Refinery Hotel include a casino at the property?

No, Refinery Hotel doesn't have a casino.

Is there an indoor pool at Refinery Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Refinery Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as 2 bars and a restaurant with al fresco dining.

Does Refinery Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Refinery Hotel feature a restaurant that includes a breakfast menu?

Yes, Refinery Hotel serves a full breakfast for a surcharge each morning at Parker and Quinn.

Will Refinery Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Refinery Hotel for a fee of USD 150 per pet, per stay. The property also provides food and water bowls.

Does Refinery Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Refinery Hotel?

The closest major airport to Refinery Hotel is LaGuardia Airport (LGA), which is 9.6 mi away (29 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.1 mi away (19-minute drive).

Are there rooms with balconies at Refinery Hotel?

No, there aren't any guestrooms with balconies at Refinery Hotel.

Refinery Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 684 out of 1002 reviews
Rating 8 - Good. 185 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Elise

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Spacious room and nice jazz lounge
Stayed 1 night in Nov 2025

6/10 Okay

Paul

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
We stayed at the Refinery Hotel over Thanksgiving weekend and it was a busy place. Our check-in was 45 minutes later than promised due to housekeeping. The room was mostly quiet, except for equipment moves in a nearby service elevator during the middle of the night. Not terrible but also not great, especially given the high prices.
Stayed 6 nights in Nov 2025

10/10 Excellent

Victor Javier

Stayed 3 nights in Nov 2025

6/10 Okay

Mena

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Stayed 7 nights in Nov 2025

10/10 Excellent

Drew

Stayed 1 night in Nov 2025

8/10 Good

Heather

Stayed 2 nights in Nov 2025

8/10 Good

Maya

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Greg

Stayed 2 nights in Nov 2025

10/10 Excellent

Fatmah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the Refinery go above and beyond to make sure guests have a great stay. Special shot out to Luisa and Jessica at the front desk for being warm, welcoming and always ready to help. I'm so glad we stayed here!
Stayed 2 nights in Nov 2025

4/10 Poor

Stefan

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old and dated rooms, and roof top which is the main reason for staying there was closed for private events evert day, and gym is dated and way to small.
Stayed 2 nights in Oct 2025

10/10 Excellent

John, Eagan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes & exceptional staff!
Stayed 2 nights in Nov 2025

10/10 Excellent

Larissa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and restaurants. The staff was especiallly helpful and friendly. I loved brunch on the roof. I would definitely stay again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Debra, Eagan

Stayed 3 nights in Nov 2025

10/10 Excellent

Ofer

Stayed 1 night in Oct 2025

10/10 Excellent

Krystin

Stayed 2 nights in Nov 2025

10/10 Excellent

Lenore

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, beautiful jazz bar
Stayed 4 nights in Nov 2025

8/10 Good

LOUIS

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
The room was in good condition and the staff was friendly and competent. Internet access was seamless.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities
Courteous staff. Spotless room and shower. Just absolutely amazing shower in bedroom. Perfect place to lax
Stayed 1 night in Nov 2025

6/10 Okay

Victoria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room bit small & dark. Not worth the value we stayed compared to other hotels we've stayed at. Not consistent. Only got complimentary water in our room day1 and when we left.
Stayed 3 nights in Oct 2025

8/10 Good

Myra

Liked: Cleanliness, amenities, property conditions & facilities
Clean and super spacious room. Front desk staff was friendly. Greeted us with waters and a glass of wine.
Stayed 5 nights in Oct 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was immaculate and service amazing. Great location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ketan

Business traveler
Liked: Cleanliness, staff & service, amenities
Awesome place to stay in the heart of nyc!
Stayed 6 nights in Oct 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms for NYC, thought of the details.
Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. The rooftop bar and restaurant had great food, drinks and atmosphere. The location of the hotel was perfect for our family and as starting point to trips to areas around Manhattan. Will definitely stay here again. Highly recommended!
Stayed 3 nights in Oct 2025