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Refinery Hotel

Property class: 5 and above
VIP Access

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Photo gallery for Refinery Hotel

2 bars/lounges, lobby lounge, rooftop bar
Exterior
Breakfast, lunch, dinner served; American cuisine
2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
63 W 38th St, New York, New York, NY, 10018
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Frette Italian sheets, premium bedding, down comforters, minibar

Studio, 1 Queen Bed

8.4 out of 10
Very good
(18 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, minibar

Studio, 1 King Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Frette Italian sheets, premium bedding, down comforters, minibar

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • 387 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Atelier Executive Suite

Atelier Executive Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Atelier Executive Suite

8.6 out of 10
Excellent
(4 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Frette Italian sheets, premium bedding, down comforters, minibar

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New York

Located in Manhattan, Refinery Hotel is within a 5-minute walk of popular attractions such as Bryant Park and 5th Avenue. This 5-star hotel has 197 rooms and welcomes guests with a restaurant, a gym, and a rooftop terrace.

What's nearby

  • 5th Avenue - 3 min walk - 0.2 miles
  • Bryant Park - 5 min walk - 0.3 miles
  • Times Square - 6 min walk - 0.4 miles
  • Broadway - 6 min walk - 0.4 miles
  • Empire State Building - 8 min walk - 0.5 miles

Getting around

  • 42 St. - Bryant Pk. Station - 2 min walk
  • New York W 32nd St. Station - 7 min walk
  • LaGuardia Airport (LGA) - 29 min drive

Restaurants

  • ‪Culture Espresso - ‬1 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Parker & Quinn - ‬2 min walk
  • ‪Lelecha - ‬1 min walk
  • ‪Kajiken Ramen かじけん(歌志軒) - ‬1 min walk

About this property

Refinery Hotel

Guests of Refinery Hotel enjoy features like a gym, a rooftop terrace, and express check-in. Self parking is offered for USD 72 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include express check-out, free newspapers, and a porter/bellhop.
Guests can expect 42-inch LCD TVs with cable channels and pay movies. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. IPod docks, minibars, and free newspapers are also standard.
Recreational amenities at the hotel include a fitness center.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transportation

  • Secured self parking on site (USD 72 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Parker and Quinn
  • Rooftop Bar
  • Winnies

Things to do

  • Gym

Family friendly

  • In-room crib
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Built in 1912
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 50.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 300 per accommodation, per stay
  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Internet access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Secured self parking fee: USD 72 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM—-1 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Frequently asked questions

What's there to do close to Refinery Hotel?

This hotel is situated in Manhattan, just steps from Bryant Park and Herald Square, and within a short walk of 5th Avenue. You'll also find Broadway and Times Square less than a mile away.

How much does it cost to stay at Refinery Hotel?

As of Apr 25, 2026, prices found for a 1-night stay for 2 adults at Refinery Hotel on Apr 26, 2026 start from $339, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Refinery Hotel?

Yes, secured parking is offered for USD 72 per day.

Are there luxury amenities available at Refinery Hotel?

Yes, guests can indulge in luxuries such as an al fresco restaurant, in-room massages, and 2 bars/lounges at this hotel.

Does Refinery Hotel include a casino at the property?

No, Refinery Hotel doesn't have a casino.

Is there an indoor pool at Refinery Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Refinery Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as an al fresco restaurant and 2 bars/lounges.

Does Refinery Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Refinery Hotel feature a restaurant that includes a breakfast menu?

Yes, Refinery Hotel serves a full breakfast for a surcharge each morning at Parker and Quinn.

Will Refinery Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Refinery Hotel for a fee of USD 150 per pet, per stay. The property also provides food and water bowls.

Does Refinery Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Refinery Hotel?

The closest major airport to Refinery Hotel is LaGuardia Airport (LGA), which is 9.6 mi away (29 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.1 mi away (19-minute drive).

Are there rooms with balconies at Refinery Hotel?

No, there aren't any guestrooms with balconies at Refinery Hotel.

Refinery Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1003 reviews
Rating 8 - Good. 186 out of 1003 reviews
Rating 6 - Okay. 77 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Amanda

Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Person who checked us was fantastic and accommodating.
Stayed 1 night in Jan 2026

10/10 Excellent

Katherine

Stayed 3 nights in Dec 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Wi Derrick large clean rooms with Labo products. LOVE IT!
Stayed 2 nights in Jan 2026

10/10 Excellent

K Summer

Stayed 2 nights in Jan 2026

6/10 Okay

min

Stayed 1 night in Jan 2026

10/10 Excellent

susan

Stayed 1 night in Jan 2026

8/10 Good

kenneth, Sudbury

Stayed 2 nights in Jan 2026

10/10 Excellent

Annie

Incredible staff, most comfy beds and plenty of amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Really impressed , will be back .
Stayed 2 nights in Jan 2026

10/10 Excellent

Mikhail

Stayed 1 night in Jan 2026

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we did not receive any VIP services. We really like this hotel. The front desk staff was very friendly and helpful. Our room the first night was very noisy. We could hear the street noise even though we were on 11th floor. They switched us with no issues and th second night was much more peaceful. Also the layout of the second room was much better. So just FYI room layouts seem to vary.
Stayed 2 nights in Jan 2026

10/10 Excellent

Renique

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience would highly recommend .
Stayed 1 night in Dec 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Amazing staff and facility. Great large rooms with super cool decor.ultra comfy beds. Grea bars and restaurants
Stayed 2 nights in Dec 2025

2/10 Terrible

Ruslan

Disliked: Cleanliness, amenities, property conditions & facilities
I visited the hotel the day before my stay and asked the front desk if I could do an early check-in if I arrived a bit earlier than the official time. The receptionist told me that it would be possible as long as a room was available. The next day I arrived about two hours early, but when I asked, they said my room was not ready and that I had to wait. I agreed, left my luggage, parked the car, and came back around 2:30 p.m. to ask again if my room was ready. This time they told me that my room had been given to someone else, so I would have to keep waiting. Since the regular check‑in time was 3:00 p.m., they made me wait until 2:59 and only checked me in exactly at 3:00 p.m. It was very clear to me that the receptionist was being deliberately unhelpful and petty. I was kept waiting for hours with my children, even though the room was available and had been given to another guest, and then my new room was held back until the last possible minute. I am leaving this hotel extremely dissatisfied with the service I received at the front desk.
Stayed 1 night in Dec 2025

10/10 Excellent

Catarina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay. The room was spotless, very spacious, and well maintained. The staff were friendly, welcoming, and always happy to help. Would definitely recommend.
Stayed 4 nights in Dec 2025

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Great location- great staff- great stay
Stayed 4 nights in Dec 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Great location! Cozy bar area.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joeri

Stayed 3 nights in Dec 2025

10/10 Excellent

Shail

Liked: Cleanliness, staff & service, amenities
Excellent hotel and staff
Stayed 1 night in Sep 2025

6/10 Okay

Laura

Stayed 7 nights in Nov 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and good service
Stayed 6 nights in Dec 2025

8/10 Good

Julie

Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
small and efficient clean room. great shower. good amenities - water, hairdryer and such. appreciated the chair.
Stayed 2 nights in Dec 2025

10/10 Excellent

Janelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff. Nice bar. Clean room. Wish there was a fridge.
Stayed 3 nights in Nov 2025

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